Transit and Contactless Open Payments- An Emerging Approach for Fare Collection.pdf
Infographic: Open Payment Fare Systems for Transit
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$1 Trillion in 2015 Global Mobile Transactions 2 $241 Billion in 2011 Mobile Payments are Big and Available to Transit Did you know Xerox ranks #1 as a provider of worldwide transportation services to governments? In transit alone we collect globally 37 billion fares per year. Join us in this Open Payments transformation journey! Read our white paper on open payment fare systems: http://bit.ly/LP-OpenFare-WhitePaper Watch our video to see all we do in transportation: http://bit.ly/xerox-transport-video Follow us on Twitter: @XeroxTransport Ticket vending equipment and maintenance. 1 International Association of Public Transport, 2008, http://www.uitp.org/knowledge/Statistics.cfm 1 American Public Transportation Association, 2011, http://www.apta.com/resources/statistics/Documents/FactBook/APTA_2012_Fact%20Book.pdf 1 Canadian Urban Transit Association, 2010, http://www.cutaactu.ca/en/publicationsandresearch/resources/transitstats2006-2010-ConventionalTransitServices.pdf 2 Yankee Group, June 2011, http://www.yankeegroup.com/about_us/press_releases/2011-06-29.html 3 Southeastern Pennsylvania Transportation Authority, Jan. 2011, http://www.septa.org/fares/npt/news-events-2.html 3 Florida Dept. of Transportation, Feb. 2012, http://www.sunrail.com/uploads/procurement/RFP-DOT-11-12-5003-TVM-1%20revised.pdf 3 Chicago Transit Authority, Nov. 2011, http://www.transitchicago.com/news/default.aspx?Archive=y&ArticleId=2947 3 Transport of London, Dec. 2012, http://www.tfl.gov.uk/corporate/media/newscentre/metro/26491.aspx 4 Xerox, Feb. 2013, survey with a sample size of 90 transit agency officials 5 Xerox, Feb. 2013, survey with a sample size of 119 transit agency officials 6 MasterCard Worldwide, March 2012, http://newsroom.mastercard.com/press-releases/mastercard-survey-finds-commuters-ready-to-kick-cash-to-the-curb-in-favor-of-contactless-payments/ Transit Riders: Say Goodbye to Paper Tickets How Open Payments are Transforming Fare Payments Coins, magnetic tickets, proprietary smartcards... these are 20th Century technologies. Open payments are the next evolution in transit fare systems. The technology enables transit agencies to lower operating costs, increase passenger flow and make the overall riding experience simpler. Growing Mobile Payments Markets Turnstile Access Transit Systems implementing open payments. 3 0% 5% 10% 20% 30% 40% 50% Transit Agencies Plan to adopt open payments sooner rather than later. 4 Florida SunRail Chicago CTA Toronto TTC Philadelphia SEPTA Open Payments Save Transit Agencies Operating Costs of transit agencies believe the true cost of fare collection is at minimum 11%. 5 62% Open Payments can reduce the need for: Proprietary card procurement and life-cycle management as well as agency-provided fraud protection. Cash handling and reconciliation. Magnetic Tickets Transit ©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.BR7292 XXXX - XXXX - XXXX Bank Card Payment Cards and Contactless ID Cards Bank Card XXXX - XXXX - XXXX Validator Open Payment Technology Operating costs add up quickly: Revenue Processing Maintenance Back Office Customer Service Fare Media Security 20 th Century’s Today’s Magnetic Tickets Transit Smartcard Fare Collection Fare Systems Bank Card XXXX - XXXX - XXXX Billions 60 Billion Rides of people ride mass transit every year. 1 Europe 10.4 Billion Rides USA 1.9 Billion Rides Canada Open Payments Could Cut Operating Costs in Half for Some Agencies For every 1 dollar collected, 11 cents is collection cost overhead. US commuters spend an estimated 32 minutes per day accessing transit US Commuters say the benefits of open payments are: 59% Reduce wait time and delays 64% of people make transfers - and open payment makes that easier on an individual or an interagency basis Less than 2 years In 2 to 5 years In 6 to 10 years Replacing Rider Frustration with Satisfaction 6 If you have open payments you have mobile payments too. Mobile Devices Edmonton New York Washington DC Dallas More systems planning to adopt open payments. Calgary Portland Orange County Call center costs US Commuters fare systems complaints: 65% worry about not having enough money to pay for a trip 43% feel ticketing machines are difficult to use or out of order 43% have missed a ride while waiting to buy a fare card Rider Bank Card XXXX - XXXX - XXXX Card Issuer Acquirer Cloud Back Office Software Open payment systems can save time for riders and make inter-agency transfers easier.
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Transit riders: Say goodbye to paper tickets. This is how open payments are transforming fare payments
Transcript of Infographic: Open Payment Fare Systems for Transit
$1 Trillionin 2015
Global Mobile Transactions2
$241 Billionin 2011
Mobile Payments are Big and Available to Transit
Did you know Xerox ranks #1 as a provider of worldwide transportation services to governments? In transit alone we collect globally 37 billion fares per year. Join us in this Open Payments transformation journey!
Read our white paper on open payment fare systems: http://bit.ly/LP-OpenFare-WhitePaperWatch our video to see all we do in transportation: http://bit.ly/xerox-transport-videoFollow us on Twitter: @XeroxTransport
Ticket vending equipment and maintenance.
1 International Association of Public Transport, 2008, http://www.uitp.org/knowledge/Statistics.cfm1 American Public Transportation Association, 2011, http://www.apta.com/resources/statistics/Documents/FactBook/APTA_2012_Fact%20Book.pdf1 Canadian Urban Transit Association, 2010, http://www.cutaactu.ca/en/publicationsandresearch/resources/transitstats2006-2010-ConventionalTransitServices.pdf2 Yankee Group, June 2011, http://www.yankeegroup.com/about_us/press_releases/2011-06-29.html3 Southeastern Pennsylvania Transportation Authority, Jan. 2011, http://www.septa.org/fares/npt/news-events-2.html3 Florida Dept. of Transportation, Feb. 2012, http://www.sunrail.com/uploads/procurement/RFP-DOT-11-12-5003-TVM-1%20revised.pdf3 Chicago Transit Authority, Nov. 2011, http://www.transitchicago.com/news/default.aspx?Archive=y&ArticleId=29473 Transport of London, Dec. 2012, http://www.tfl.gov.uk/corporate/media/newscentre/metro/26491.aspx4 Xerox, Feb. 2013, survey with a sample size of 90 transit agency officials 5 Xerox, Feb. 2013, survey with a sample size of 119 transit agency officials6 MasterCard Worldwide, March 2012, http://newsroom.mastercard.com/press-releases/mastercard-survey-finds-commuters-ready-to-kick-cash-to-the-curb-in-favor-of-contactless-payments/
Transit Riders: Say Goodbye to Paper TicketsHow Open Payments are Transforming Fare Payments Coins, magnetic tickets, proprietary smartcards... these are 20th Century technologies. Open payments are the next evolution in transit fare systems. The technology enables transit agencies to lower operating costs, increase passenger flow and make the overall riding experience simpler.
Growing Mobile Payments Markets
Turnstile Access
Transit Systems implementing open payments.3
0%
5%
10%
20%
30%
40%
50% Transit Agencies Plan to adopt open payments sooner rather than later. 4
FloridaSunRail
ChicagoCTA
TorontoTTC
Philadelphia SEPTA
Open Payments Save Transit Agencies Operating Costs
of transit agencies believe the true cost of fare collection is at minimum 11%.5
62%
Open Payments can reduce the need for:
Proprietary card procurement and life-cycle management as well as agency-provided fraud protection.
Cash handling and reconciliation.
Magnetic Tickets
Transit
©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.BR7292
XXXX - XXXX - XXXX
Bank Card
Payment Cards and Contactless ID Cards
Bank Card
XXXX - XXXX - XXXX
Validator
Open Payment Technology
Operating costs add up quickly:
Revenue Processing
Maintenance
Back Office
Customer Service
Fare Media
Security
20th Century’s Today’sMagnetic Tickets
Transit Smartcard
Fare Collection Fare Systems
Bank Card
XXXX - XXXX - XXXX
Billions
60 Billion Rides
of people ride mass transit every year.1
Europe
10.4 Billion Rides USA
1.9 Billion RidesCanada
Open Payments Could Cut Operating Costs in Half for Some Agencies
For every 1 dollar collected, 11 cents is collection cost overhead.
US commuters spend an estimated 32 minutes per day accessing transit
US Commuters say the benefits of open payments are:
59%Reduce wait time and delays
64%of people make transfers - and open payment makes that easier on an individual or an interagency basis
Less
than 2 years
In 2 to
5 years
In 6 to
10 years
Replacing Rider Frustration with Satisfaction6
If you have open payments you have mobile payments too.
Mobile Devices
Edmonton
New York Washington DC
Dallas
More systems planning to adopt open payments.
Calgary
Portland
Orange County
Call center costs
US Commuters fare systems complaints:
65%worry about not having enough money to pay for a trip
43%feel ticketing machines are difficult to use or out of order
43%have missed a ride while waiting to buy a fare card
Rider
Bank Card
XXXX - XXXX - XXXX
Card Issuer
Acquirer
Cloud
Back Office Software
Open payment systems can save time for riders and make inter-agency transfers easier.
