Project OnFACILITIES OF INDUSIND BANK LTD

Submitted ByMAMATA PANADIT.Y.BBI SEM-V

(2014-2015)

Project Guide

Prof. SHAIKH SADIQUE

Affiliated to university of Mumbai

GURUKUL COLLEGE OF COMMERCETILAK ROAD, GHATKOPAR (E) MUMBAI-400077CERTIFICATE

This is to certify that miss. Mamata panadi a student of Gurukul College of commerce studying in TYBBI bearing Roll no.13 and examination seat No Has successfully completed the project entitled A study of Facilities of Indusind Bank as part of internal assignment under my supervision during the academic year(2014-2015).

Students signature Signature of the guide Prof. Shaikh sadiqueProf. Nitin Agarwal Co-ordinator Dr. Kshitij Prabha PrincipalExternal Examiner Affiliated to university of MumbaiGURUKUL COLLEGE OF COMMERCETILAK ROAD, GHATKOPAR (E) MUMBAI-400077

DECLARATION

I, Miss. Mamata Panadi student of T.Y.B.B.I. (2014-2015) of Gurukul College of commerce, Mumbai-400077 do hereby declare that I have completed the Project Work titaled a study of facilities of indusind bank as part of my academic fulfillment.

The information contained in this project work is true and original to the best of my knowledge and belief.

Date xx-xx-2014 Signature of the student

Acknowledgement

Witten words have an unfortunate tendency to convert genuine gratitude into stilted formality. However we feel this is the best way to express our appreciation.Working on the project for has been as incredible and learning for me. For this very wonderful experience I would like to thank our project guide prof. Shaikh sadique, co- ordinator prof. Nitin Agarwal and principal Dr. Kshitij Prabha, and without whose co-operation and support working on this project would not have been so intresting and possible.

The acknowledgement in one way where I can actually thank people who have been instrumental in the making of this project. Without their help and guidance it would be very difficult task for me to try and plan this project and actually make it

Signature of the student

ContentsCHAPTERPARTICULARSPAGE NO.

CHAPTER 1Banking

CHAPTER 2Review of literature

CHAPTER 3Methodology

CHAPTER 4Indusind bank

CHAPTER 5 Facilities of Indusind bank

CHAPTER 6 SWOT Analysis

CHAPTER 7 Conclusion

CHAPTER 8 Webliography

CHAPTER 9

Chapter 1:Banking

HISTORY OF BANKING

Banking is nearly as old as civilization. The history of banking could be said to have started with the appearance of money. The first record of minted metal coins was in Mesopotamia in about 2500B.C. the first European banknotes, which was handwritten appeared in1661, in Sweden. cheque and printed paper money appeared in the 1700s and 1800s, with many banks created to deal with increasing trade.The history of banking in each country runs in lines with the development of trade and industry, and with the level of political confidence and stability. The ancient Romans developed an advanced banking system to serve their vast trade network, which extended throughout Europe, Asia and Africa.Modern banking began in Venice. The word bank comes from the Italian word ban co, meaning bench, because moneylenders worked on benches in market places. The bank of Venice was established in 1171 to help the government raise finance for a war.At the same time, in England merchant started to ask goldsmiths to hold gold and silver in their safes in return for a fee. Receipts given to the Merchant were sometimes used to buy or sell, with the metal itself staying under lock and key. The goldsmith realized that they could lend out some of the gold and silver that they had and charge interest, as not all of the merchants would ask for the gold and silver back at the same time. Eventually, instead of charging the merchants, the goldsmiths paid them to deposit their gold and silver. The bank of England was formed in 1694 to borrow money from the public for the government to finance the war of Augsburg against France. By 1709, goldsmith were using bank of England notes of their own receipts.New technology transformed the banking industry in the 1900s round the world, banks merged into larger and fewer groups and expanded into other country.

BANKING STRUCTURE IN INDIA:

In todays dynamic world banks are inevitable for the development of a country. Banks play a pivotal role in enhancing each and every sector. They have helped bring a draw of development on the worlds horizon and developing country like India is no exception.

Banks fulfills the role of a financial intermediary. This means that it acts as a vehicle for moving finance from those who have surplus money to (however temporarily) those who have deficit. In everyday branch terms the banks channel funds from depositors whose accounts are in credit to borrowers who are in debit.

Without the intermediary of the banks both their depositors and their borrowers would have to contact each other directly. This can and does happen of course. This is what has lead to the very foundation of financial institution like banks.

Before few decades there existed some influential people who used to land money. But a substantially high rate of interest was charged which made borrowing of money out of the reach of the majority of the people so there arose a need for a financial intermediate.

The Bank have developed their roles to such an extent that a direct contact between the depositors and borrowers in now known as disintermediation.

Banking industry has always revolved around the traditional function of taking deposits, money transfer and making advances. Those three are closely related to each other, the objective being to lend money, which is the profitable activity of the three. Taking deposits generates funds for lending and money transfer services are necessary for the attention of deposits. The Bank have introduced progressively more sophisticated versions of these services and have diversified introduction in numerable areas of activity not directly relating to this traditional trinity INDIAN BANKING SYSTEM

Reserve Bank of India

Schedule Banks

Non-Schedule Banks

Commercial BanksCentral co-op Banks and Primary Cr. SocietiesCommercial BanksState co-op Banks

ForeignIndian

HDFC, ICICI etc.Private Sector BanksPublic Sector Banks

Regional Rural BanksOther Nationalized BanksState Bank of India and its Subsidiaries

INDIAN BANKING INDUSTRY ANALYSIS:

The banking scenario in India has been changing at fast pace from being just the borrowers and lenders traditionally, the focus has shifted to more differentiated and customized product/service provider from regulation to liberalization in the year 1991, from planned economy to market.Economy, from licensing to integration with Global Economics, the changes have been swift. All most all the sector operating in the economy was affected and banking sector is no exception to this. Thus the whole of the banking system in the country has undergone a radical change. Let us see how banking has evolved in the past 57 years of independence. After independence in 1947 and proclamation in 1950 the country set about drawing its road map for the future public ownership of banks was seen inevitable and SBI was created in 1955 to spearhead the expansion of banking into rural India and speed up the process of magnetization.Political compulsions brought about nationalization of bank in 1969 and lobbying by bank employees and their unions added to the list of nationalized banks a few years later.Slowly the unions grew in strength, while bank management stagnated. The casualty was to the customer service declined, complaints increased and bank management was unable to item the rot.In the meantime, technology was becoming a global phenomenon lacking a vision of the future and the banks erred badly in opposing the technology up gradation of banks. They mistakenly believed the technology would lead to retrenchment and eventually the marginalization of unions.The problem faced by the banking industry soon surfaced in their balance sheets. But the prevailing accounting practices unable banks to dodge the issue.The rules of the game under which banks operated changed in 1993. Norms or income Recognition, Assets classification and loan loss provisioning were put in place and capital adequacy ratio become mandatory. The cumulative impact of all these changes has been on the concept of state ownership in banks. It is increasingly becoming clear that the state ownership in bank is no longer sustainable.The amendment of banking regulation act in 1993 saw the entry of new private sector banks and foreign banks.

MAJOR PLAYER IN INDIA1.HDFC BANK LTD 6.FEDERAL BANK LTD 2. ICICI BANK LTD 7.AXIS BANK LTD3. STATE BANK OF INDIA LTD 8. ING VYSYA BANK LTD4.PUNJAB NATOINAL BANK LTD 9.IDBI BANK LTD 5. BANK OF BARODA LTD 10.INDUSIND BANK LTD 11.YES BANK LTD

Types of banks

Type 1. Saving BanksSaving banks are established to create saving habit among the people. These banks are helpful for salaried people and low income groups. The deposits collected from customers are invested in bonds, securities, etc. At present most of the commercial banks carry the functions of savings banks. Postal department also performs the functions of saving bankType 2. Commercial BanksCommercial banks are established with an objective to help businessmen. These banks collect money from general public and give short-term loans to businessmen by way of cash credits, overdrafts, etc. Commercial banks provide various services like collecting cheques, bill of exchange, remittance money from one place to another place.In India, commercial banks are established under Companies Act, 1956. In 1969, 14 commercial banks were nationalised by Government of India. The policies regarding deposits, loans, rate of interest, etc. of these banks are controlled by the Central Bank.Type 3. Industrial Banks / Development BanksIndustrial / Development banks collect cash by issuing shares & debentures and providing long-term loans to industries. The main objective of these banks is to provide long-term loans for expansion and modernisation of industries.In India such banks are established on a large scale after independence. They are Industrial Finance Corporation of India (IFCI), Industrial Credit and Investment Corporation of India (ICICI) and Industrial Development Bank of India (IDBI).Type 4. Land Mortgage / Land Development BanksLand Mortgage or Land Development banks are also known as Agricultural Banks because these are formed to finance agricultural sector. They also help in land development.In India, Government has come forward to assist these banks. The Government has guaranteed the debentures issued by such banks. There is a great risk involved in the financing of agriculture and generally commercial banks do not take much interest in financing agricultural sector.Type 5. Indigenous BanksIndigenous banks means Money Lenders and Sahukars. They collect deposits from general public and grant loans to the needy persons out of their own funds as well as from deposits. These indigenous banks are popular in villages and small towns. They perform combined functions of trading and banking activities. Certain well-known indian communities like Marwaries and Multani even today run specialised indigenous banksType 6. Central / Federal / National BankEvery country of the world has a central bank. In India, Reserve Bank of India, in U.S.A, Federal Reserve and in U.K, Bank of England. These central banks are the bankers of the other banks. They provide specialised functions i.e. issue of paper currency, working as bankers of government, supervising and controlling foreign exchange. A central bank is a non-profit making institution. It does not deal with the public but it deals with other banks. The principal responsibility of Central Bank is thorough control on currency of a country.Type 7. Co-operative BanksIn India, Co-operative banks are registered under the Co-operative Societies Act, 1912. They generally give credit facilities to small farmers, salaried employees, small-scale industries, etc. Co-operative Banks are available in rural as well as in urban areas. The functions of these banks are just similar to commercial banks.Type 8. Exchange BanksHong Kong Bank, Bank of Tokyo, Bank of America are the examples of Foreign Banks working in India. These banks are mainly concerned with financing foreign trade.Following are the various functions of Exchange Banks:-1.Remitting money from one country to another country,2.Discounting of foreign bills,3.Buying and Selling Gold and Silver, and4.Helping Import and Export Trade.Type 9. Consumers BanksConsumers bank is a new addition to the existing type of banks. Such banks are usually found only in advanced countries like U.S.A. and Germany. The main objective of this bank is to give loans to consumers for purchase of the durables like Motor car, television set, washing machine, furniture, etc. The consumers have to repay the loans in easy installments.

Chapter 2:Review of literature

IntroductionResearch takes advantage of the knowledge which has accumulated in the past as a result of constant human Endeavour. It can never be undertaken in isolation of the work that has already been done on the problems which are directly or indirectly related to a study proposed by researchers. A careful review of the research journals, books, dissertation, theses and other sources of information on the problem to be investigated is one of the important steps in the planning of any study.

Purpose of the Review Review of the related literature, besides, allowing the researcher to a acquaint herself with current knowledge in the field or are in the which she is going to conduct her research, serves the following specific purposes. 1. The review of related literature enables the researcher to define the limits of her field. It helps the researcher to delimit and define her problem. 2. By reviewing the related literature enables the researcher can avoid unfruitful and useless problem areas. She can select those areas in which positive findings are very likely to results and her endeavors would be likely to add to the knowledge in a meaningful way.3. Though the review, the researcher can avoid unintentional duplication of well established findings. It is no use to replicate a study when the stability and validity of its results have been clearly established.4. The review gives the researcher an understanding of research methodology which refers to the way the study is to be conducted.5. It helps the researcher to know about the tools and instruments, which proved to be useful and promising in the previous studies. 6. The final important specific reason for reviewing the related literature is to know about the recommendation of previous researchers listed in their studies for further research.

Chapter 3:Methodology

Introduction

Methodologyis the systematic, theoretical analysis of the methods applied to a field of study. It comprises the theoretical analysis of the body of methods and principles associated with a branch of knowledge. Typically, it encompasses concepts such as paradigm, theoretical model, phases and quantitative or qualitative techniques. A methodology does not set out to provide solutions - it is, therefore, not the same thing as a method. Instead, it offers the theoretical underpinning for understanding which method, set of methods or so called best practices can be applied to specific case, for example, to calculate a specific result.It has been defined also as follows:1. "Theanalysisof the principles of methods, rules, and postulates employed by a discipline".2. "The systematic study of methods that are, can be, or have been applied within a discipline".3. "The study or description of methods".

Research Design and its need

Research design has a significant impact on the reliability of the results obtained. It thus acts as a firm foundation for the entire research. It is needed because it facilitates the smooth functioning of the various research operations. It makes the research as efficient as possible by giving maximum information with minimal expenditure of effort, time and money. For construction of a house, we need to have a proper blueprint prepared by an expert architect. Similarly, we need a proper research design or plan prior to data collection and analysis of our research project. Preparation of research design should be done carefully as even a minute error might ruin the purpose of the entire project. The design helps the researcher to organize his ideas, which helps to identify and correct his flaws, if any. In a good research design, all the components with each other or go together with each other in a coherent manner. The theoretical and conceptual framework must with the research goals and purposes. Likewise, the data collection strategy must fit with the research purposes, conceptual and theoretical framework and approach to data analysis.The need for research design is as follows: It reduces inaccuracy; Helps to get maximum efficiency and reliability; Eliminates bias and marginal errors; Minimizes wastage of time; Helpful for collecting research materials; Helpful for testing of hypothesis; Gives an idea regarding the type of resources required in terms of money, manpower, time, and efforts; Provides an overview to other experts; Guides the research in the right direction.

Research methodology

Research methodologyis a collective term for thestructuredprocess of conducting research. There are many differentmethodologiesused in various types of research and the term is usually considered to include research design, data gatheringand dataanalysis.

Research methodologiescan be quantitative (for example, measuring the number of times someone does something under certain conditions) or qualitative (for example, asking people how they feel about a certain situation). Ideally, comprehensive research should try toincorporateboth qualitative and quantitativemethodologiesbut this is not always possible, usually due to time and financial constraints.

Research methodologiesare generally used in academic research to test hypotheses or theories. A good design should ensure the research is valid, i.e. It clearly tests the hypothesis and not extraneous variables, and that the research is reliable, i.e. It yields consistent results every time.Methods of research may be classified into three major types.1 Historical research

2 Experimental research3 Descriptive researchHistorical researchHistorical research is the type of research that examines past events or combinations of events to arrive at an account of what has happened in the past.Experimental researchMarket researchconducted by experiencing the outcome achieved through the use of a good orservice. The outcome may be experienced by asamplegroupor those conducting theresearch.

Descriptive researchSometimes an individual wants to know something about a group of people. Maybe the individual is a would-be senator and wants to know who they're representing or a surveyor who is looking to see if there is a need for a mental health program.Descriptive researchis a study designed to depict the participants in an accurate way. More simply put, descriptive research is all about describing people who take part in the study.There are three ways a researcher can go about doing a descriptive research project, and they are: Observational, defined as a method of viewing and recording the participants Case study, defined as an in-depth study of an individual or group of individuals Survey, defined as a brief interview or discussion with an individual about a specific topic

Chapter 4: Indusind bank

IndusInd BankIndusInd Bank Limited is a Mumbai based Indian new generation bank, established in 1994. The bank offers commercial, transactional and electronic banking products and services. Indusind Bank was innaugarated in April 1994 by then Union Finance Minister Manmohan Singh. Indusind Bank is the first among the new-generation private banks in India.The bank started its operations with a capital amount of Rs. 1billion among which Rs. 600million was donated by the Indian Residents and Rs. 400million was raised by the Non-Resident Indians. The bank has specialized in retail banking services and continuously upgrades its support systems by introducing newer technologies. It is also working on expanding its network of branches all across the country along with meeting the global benchmark. According to the bank, its name is derived from the rich and vivid Indus Valley Civilisation. IndusInd Bank has 573 branches, and 1118 ATMs spread across 392 geographic locations of the country as on 30 September 2012 with 2 representative offices, one each in London and Dubai. Mumbai has the maximum number of bank branches followed by New Delhi and Chennai.

Snapshot

Company Background

IndustryBanking &Financial services

Business GroupIndusInd Group

Incorporation Date31/12/1994

Public Issue Date31/12/1995

Face Value10.0000

Company/Business Registration NoINE040A01018

Key Officials CEO Aditya puri

History of Indusind bankIndusind Bank incorporated in April 1994 derives its name from the Indus Valley civilisation. The bank was the vision of Srichand P Hinduja, a Non-Resident Indian businessman and head of the Hinduja Group.A decade after its incorporation, June 2004,the bank was merged with Ashok Leyland Finance, which is among the largest leasing finance and hire purchase companies in India.IndusInd Bank has emerged as one of the fastest-growing banks in the banking sector in India. Currently its has a network 180 branches along with 183 ATMs. It has presence in over 147 geographical locations spread over 28 states including Union Territories and also global presence in countries like UAE and UK.It is the first Indian bank to receive ISO 9001:2000 certification for its corporate office and its entire network of branches.The bank has entered into a strategic alliance with Religare Securities for offering a value-added 3-in-1 savings accounts-linked package to customers - comprising a savings bank account, a depository account, and an Internet trading account.

MISSIONWe will consistently add value to all our stakeholders and emerge as the best-in-class in the chosen parameters amongst the comity of banks, by doubling our profits, clients and branches within the next three years.

VISION STATEMENT OF INDUSIND BANK IndusInd Bank (we) will be: A relevant business and banking partner to our clients Customer Responsive, striving at all times to collaborate with clients in providing solutions for their banking needs A forerunner in the market place in terms of profitability, productivity and efficiency Engaged with all our stakeholders and will deliver sustainable and compliant returns

BOARD OF DIRECTORS PERSON DESIGNATIONMr. R. Seshasayee * ChairmanMr. Romesh Sobti Managing DirectorMr. Y. M. Kale Alternative DirectorMr. Ajay HindujaDirectorMr. S. C. TripathiDirectorMr. Ashok KiniDirectorMrs. Kanchan ChitaleDirectorMr. Vijay VaidDirectorT. Anantha NarayananDirector

.TOP MANAGEMENTAbhay AimaEquities & Private Banking and NRI Business

Anil JaggiaInformation Technology and Legal

Ashish ParthasarthTreasury

Bharat ShahMerchant SeRvices

G SubramanianAudit & Compliance

Kaizad Maneck Credit & Market Risk

Mandeep MaitraH.R, Admin & Infrastructure

Navin PuriBranch Banking

Pralay MondalAssets & CREDIT CARDS

Rahul N BhagatRetail Liabilities, Marketing & Direct Banking Channels

AnanthanarayanOperations

Sashi JagdishanFinance

Sudhir JoshiTreasury

AWARDS

YEAR- 2013-2014Finnoviti Awards 2013 for My Account My NumberBanking Frontier

Payment Systems Award 2013 organized by Elets TechnomediaFinancial Inclusion

TACK India fat the Global World Congress held at Athens for Indus ProBest Initiative of the Year

Best Private Sector BankPriority Sector Lending for Environmental Sustainability

Businessworld-PwC Best Banks Survey 2013Fastest Growing Mid-Size Bank

Businessworld-PwC Best Bank Survey 2013Banker of the Year

Business TodayRoll of Honour

Chapter 4:Facilities of Indusind bank

SPECIAL CUSTOMERS

(A) Pensioners and Other Senior Citizens a) There will be prioritized service to senior citizens, physically handicapped persons by effective crowd / people management available at all branches. b) The needs of the senior citizens and the physically challenged persons are important inputs for Bank in deciding on the branch locale and its access.

(B) Customers in Rural and Semi urban Areas a) Bank will ensure proper currency exchange facilities and also the quality of notes in circulation in rural areas. b) It will be ensured that the branches are opened as per the scheduled timings and operated for the full hours.

(C)Self Help Groups (SHGs) a) SHG members will not be forced to take insurance products. (D)Tribal Areas / North-East a) The business correspondent / facilitator model will be used for improving the banking facilities in the tribal areas. Prominent citizens belonging to important Tribes of the region could also be considered for appointment as Business Correspondent (BC). b) Bank will ensure that at least one of the staff members in the branches in tribal areas is conversant with local language. c) To achieve the banking / financial inclusion, our Bank will endeavour to implement the guidelines provided by the RBI and Government to transfer and post the staff to the region. Further, the staff so selected and posted will also focus on local talent building and development. d) Bank will facilitate opening the accounts for the SHGs in the region in furthering the cause of financial inclusion in the region. e) Bank will take further steps for improvement in provision of RTGS / NEFT facility to the customers from the region.

(E) Providing banking facilities to Visually Impaired Persons a) In order to facilitate access to banking facilities by visually challenged persons, our Bank offers banking facilities including cheque book facility / operation of ATM/ locker etc., to the visually challenged who are capable of using those facilities . b) Legal Guardianship Certificate issued under the National Trust Act,1999 empowers the disabled persons with autism, cerebral palsy, mental retardation and multiple disabilities to have accounts. c) Bank will rely upon the Guardianship Certificate issued either by the District Court under Mental Health Act or by the Local Level Committees under the above Act for the purposes of opening / operating bank accounts. d) Essential details about the facilities are enumerated in the Enactment (Mental Disabilities Act

Personal Banking

Accounts

Individual Savings AccountIndus Exclusive Savings AccountWelcome to Indus EXCLUSIVE - IndusInd Bank's premier banking program. We have designed with the top-of-the-line privileges and offers along with our best personnel to ensure that you experience a whole new level of banking.Exclusivity brings with it indulgences as a way of life. This program ensures that there is no compromise on pampering you with delightful offers on products and services to make you feel truly EXCLUSIVE.

Indus Select Savings AccountWelcome to Indus SELECT, our premium banking program that has been specially crafted to deliver best in class banking experience for all our discerning clientsThe program comes with a delightful blend of services and rewards which will deliver hassle free banking along with unmatched privileges.

Indus Maxima Savings Account

I. Get full value for the Reward Points you have earned through multiple options available for redeeming those points. From auto cash-back to an exciting array of gifts, to JP Miles - you decide your preferred mode of redemption.II. Important Points:III. Reward Points Accumulation shall be considered as the default rewards option for cases where no specific choice has been placed with the bank IV. Each point will be valued at 50 paise for auto cash-back credit V. For Reward Points redemption towards JP Miles, 2 points will be redeemed for every JP mile. At the time of signing up please indicate your preferred Redemption option and enjoy the rewards Welcome to the world of premium savings account - Indus Maxima. Indus Maxima offers you with a host of premium services and exclusive banking solutions that cater to all your financial needs. With the Indus Maxima Savings Account, you also get your very own IndusInd Maximum Platinum Debit Card. Revel with the exclusive privileges, discounts and offers to match your lifestyleIndus Privilege Savings AccountPresenting, IndusInd Bank's Privilege Savings Account, a privilege account with a set of exclusive features that offer more value for your money, while also gives you the power to save and enjoy convenient and a hassle-free banking experience. The Indus Privilege Account gives you the following dual-advantage: Free Indus Young Saver Account with Recurring Deposit facility for your child. Power-packed transactional account.

Indus Classic Savings AccountAn account that gives the best reach and access to your funds while giving you the flexibility to manage your funds between your Savings Account and Fixed Deposit without hassle of minimum balance requirements.Benefit from the convenience of value-added services with your Indus Classic Savings Account and enhance the pleasure of your banking experience.

Indus Young SaverAt IndusInd Bank, we understand your varied needs as a parent in providing the best education for your children, saving for their future and ensuring their good health and habits. We feel a strong responsibility in securing your financial future. We therefore offer you a balanced portfolio of savings and investment solutions for your child.With that in mind we present you with the Indus Young Saver Account. A flexi recurring deposit for your child, which gives you the freedom to transfer as much you want in a month, without worrying about pre determined limits.

Balance RequirementAverage Monthly Balance to be maintainedZero BalanceBalance Non-Maintenance chargesNot ApplicableHow to ApplyYou can open an Indus Young Saver Account online. Click on the Apply Now button on this page, fill in your details and submit it. We will get back to you for further KYC process. Alternately, you can visit a branch and submit the Savings Account form.DocumentationThe following documents will be needed to open the Indus Young Saver Account:An account opening form duly filled One passport size colour photograph PAN card or Form 60/61 where PAN card is not available. Birth certificate of the minor. Introduction by the parent/guardian. Any one document from each of the following groups: Identity ProofPassport or driving license or Voter's ID or Photo Debit/Credit CardAddress ProofPassport or driving license or Voter's ID or utility bill (not older than 3 months) The above list is indicative. For a more detailed list, please contact your nearest branch or call our contact center. Indus Easy Savings AccountIndus Easy Savings Account offers you the maximum benefits with minimum requirements. Enjoy all your banking facilities at 'No minimum balance' and 'complete KYC done'.

Indus Small Account Indus Small Account brings you a host of benefits with very minimum requirements. You can avail all banking facilities and services at zero balance requirement and simplified documentation

Defence Accounts

Indus Force MaximaIndusInd Bank introduces Indus Force Maxima A Premium Salary Account for Senior Army & Navy Personnel, specially designed with a bouquet of hand-picked value added services such as: Personalized welcome kit Platinum Debit Card Free unlimited ATM withdrawals

Indus ForceIndusInd Bank introduces Indus Force A salary account designed for our Indian Army and Personnel with a bouquet of prestigious hand-picked value added services such as: Gold Debit Card Overdraft against Salary. Concessional Rates of LoanCorporate Salary Account Indus Comfort ExclusiveFree Services & Facilities 365 Day Banking at select branches Mobile Top-Ups at ATMs Free Internet and Mobile Banking service Free Doorstep Banking at select locations Cash/ Cheque Pickup and Cash/ Demand Draft Delivery Unlimited Payable at Par (PAP) Cheque Books Unlimited Other Bank ATM Withdrawals in India & 1 international ATM withdrawal free per month Unlimited Pay Orders & Own Bank Demand Drafts Free 1 correspondent bank draft up to Rs. 50,000 free per day Free funds transfer through NEFT or RTGS

Indus Comfort Select Free Services & Facilities 365 Day Banking at select branches Mobile Top-Ups at ATMs Free Internet and Mobile Banking service Unlimited Payable at Par (PAP) Cheque Books Unlimited Other Bank ATM Withdrawals in India & 1 international ATM withdrawal free per month Unlimited Pay Orders & Own Bank Demand Drafts Free 1 correspondent bank draft up to Rs. 50,000 free per day Free funds transfer through NEFT or RTGS Free Monthly Statements (Physical and/or e-Statements) & SMS Alerts Platinum Debit Card Free on Add-on account/s Free reimbursement accounts Cash less shopping with Visa debit card

DepositsSweep In/Out DepositsFeatures and benefits IndusInd Bank has introduced the Sweep in/out Deposit facility that ensures your money with complete safety, easy liquidity to meet your urgent needs at zero cost. This type of deposit account is most suitable for individuals and corporates who are getting continuous float in CA/SB.Features: Automatic transfer of amount to term deposit for a specific period.. In case of insufficient balance in the CA/SB account, required amount will be transferred by breaking depositsMinimum Deposit amount: Savings Account- As per the account type held, refer to specific Savings Account product feature Current Account- As per the account type held, refer to specific Current Account product feature Interest Rate: As applicable to term deposits including senior citizen benefitsTDS in Interest: Applicable to the term depositsDeposit Tenor: 30 days to 24 monthsNomination facility: AvailablePremature Closure: Allowed

Flexi recurring depositsFeatures and benefitsIndusInd Bank guarantees higher return on your recurring deposit along with the flexibility of varying monthly instalments. This type of deposit account is most suitable for businessmen and self-employed people.Features: Recurring Deposits are treated as unit of INR 100/-Opening Balance: INR.1000/-Interest Rate: As applicable for term deposits including the benefits of senior citizensTDS in Interest: No TDS as per current regulationsDeposit Tenor: 12 months to 120 monthsNomination facility: AvailablePremature Closure: Allowed

Regular Recurring DepositsFeatures and benefitsWith IndusInd Regular Recurring Deposit we encourage your regular savings, where in you can invest a fixed amount every month for a fixed period.Fixed monthly installments are being remitted to Recurring Deposit by a Standing Order, ECS mandate or by regular direct remittanceOpening Balance: INR.500/-Interest Rate: As applicable for term deposits including the benefits of senior citizensTDS in Interest: No TDS as per current regulationsDeposit Tenor: 12 months to 120 monthsNomination facility: AvailablePremature Closure: AllowedSenior Citizen SchemeFeatures and benefitsIndusind Bank introduces the Senior Citizen Scheme that offers higher interest rates on deposits for people who have completed 60 years of age. This type of deposit account is most suitable for senior citizens who have completed 60 years of age.Features: Special rate is applicable to senior citizen those who have completed 60 years of age. In case of joint deposits, the first name should be of the Senior citizen. Deposits under senior citizen should not be used as security for commercial purposes.Minimum Deposit amount: INR.25,000/-Interest Rate: + 0.50% than the actual rate for the general publicTDS in Interest: ApplicableDeposit Tenor: 7 days to 120 monthsNomination facility: AvailablePremature Closure: AllowedYoung Saver DepositFeatures and benefitsIndusInd Bank inculcates savings habit among children with high return on their savings. By linking the Savings Bank Account with Flexi Recurring Deposit which is opened and operated by the guardian for the minor.Features: Balance in Savings Bank account will be transferred to a Flexi Recurring Deposit on the last day of every month, leaving Rs.100/- in the account.Opening Balance: Rs. 11/-Interest Rate: As applicable to term deposits in the case of Recurring DepositTDS in Interest: Recurring Deposits are exempted from TDSDeposit Tenure: 6 months to 120 monthsNomination facility: AvailablePremature Closure: Allowed

LoansLoans Against propertyFeatures and benefits Maximum loan eligibility at attractive interest rates Door step service, easy documentation & speedy approval Loan against Residential or Commercial properties Loan for purchase of commercial property Funding against rentals from commercial property Takeover of Existing loan with additional finance Home LoanFeatures and benefits Wide range of Home loan products Doorstep service with fast & easy processing of loan application Transparent dealing with no hidden charges Simplified documentation Attractive interest rates Balance transfer facility Funding upto 30 years of tenor Car LoanFeatures and benefitsWhen the time arrives to own your dream car, let finances not be the stumbling block. Drive home in your dream car with an Indus Car Loan. Car loans made as simple as deciding the model. Quick and easy processing: Very simple and hassle-free documentation Transparency: No hidden charges Flexible repayment option: 12 to 60 month scheme with structuring based on customer need Fast track loan: Processing within 48 hoursFast track loan: Processing within 48 hours Enjoy attractive interest rates Salaried Individual (SI) You should be employed for a minimum of 2 years Your minimum net salary should be INR 1.5 lakh per annum Your net monthly take-home salary should be at least 2 times of the total monthly installment including proposed and rent paid Your loan to income ratio to be max 2 times You should be within 23 - 60 years of age(or retirement age which ever is lesser- at the end of loan period) You should be residing at the current address for a minimum of one year and in the city for 3 years You should have a landline or postpaid connection Two Wheeler LoanFeatures and benefitsIt could be that you are postponing your wish to own a two wheeler for quite sometime now. With a loan from IndusInd Bank, you're assured the best deal possible. Avail of easy payment options Direct debit from Indusind Savings/ Current Account or post-dated cheques Personal Loan How to ApplyYou can apply for a Two-Wheeler Loan online. Click on the Apply Now button on this page, fill in your details and submit it. We will get back to you for further process. Alternately, you can visit a branch and submit the Loan application form.DocumentationAge proof Identity proof Proof of residence Salary slips for the last 3 months (SI)/copies of Income Tax return and computation of income for the last 2 years as filed (SEP/SENP) and balance sheet and Profit and Loss accounts duly audited Form 16 for latest year Proof of two years of employment Last 6 months' bank statement of the salary credit account along with all/any other bank accounts held (SI) / of primary bank account (SEP/SENP) Proof of business (SEP/SENP) Telephone bill of office and residence Application Form duly filled/recent passport size photograph affixed Any other relevant documentation that would be sought by the bank depending upon your specific profileCommon Norms (SI/SEP/SENP):Your entire existing loan and other fixed commitments would be considered in arriving at the eligibility Your Bank Account track record and CIBIL data should be good Your credentials would be verified with references given and independently by doing verification at your residence and place of work/business Minimum loan amount: Rs 20,000 Minimum Tenor: 11 months and maximum tenure 36 months Loan to Value (%) Up to 85% (on ex showroom / basic price; not on on-road price), LTV varies according to models Two references to be provided for both borrower and co-borrower

Features and benefitsPresenting IndusInd Bank Personal Loans. Now you dont have to wait to fulfil your dreams. Be it renovating your home, going on your dream vacation or buying your special someone that coveted gift, count on us to make it happen.Fulfil all your financial needs with our hassle free Personal Loans, which are designed to help you live life at the fullest. Obtain a loan easily with simple documentation, quick processing and speedy disbursal. Choose a loan tenure as per your convenience ranging from 1 to 5 years Enjoy the convenience of doorstep service Get the best in class interest rates You need not worry about collaterals or guarantors Get rid of your high interest debt through 'Balance Transfer Option' Choose a convenient repayment option from, IndusInd Bank a/c debit or ECS from your other bank Gold LoanFeatures and benefits Swift : Walk in with Gold and walk out with Loan Simple: Easy Documentation and Attractive Interest Rates. Additional discount for Women Borrowers and Agricultural Profession Secure : Gold valued and sealed in your presence to ensure peace of mind Smart : Lower outflow on a monthly basis as compared to various other forms of credit Loan Against Shares Features and benefits SecurityEquity shares of the companies on the approved list of the bank held in demat form Margin 40% of the value of shares for approved stocks only Value of SharesAt the current market price Period of LoanFor 12 months may be renewed on request, at bank's discretion Loan AmountMinimum INR 1 lakh, maximum INR.Loan on Credit CardsIndus Easy LoanIndus Easy Loan is a very convenient and quick option to get ready cash when you need it the most. Your IndusInd Bank credit card already has a loan amount pre-approved for you, depending on your unutilised credit limit. All you need to do is apply and receive your much needed cash.Indus Easy EMIIn our constant endeavour to enhance value for you, IndusInd Bank has introduced the Indus Easy EMI facility. This facility gives you the option to convert your high value credit card purchases into easy and flexible EMIs. You can convert any of your credit card purchases on IndusInd Bank credit cards of over INR 2,000 into easy monthly installments, within 45 days of making the purchase.Indus Easy LoanZero documentation No documents required for customers holding the IndusInd Bank Credit Card for more than 9 months Pre-approved loan Pre-approved loan amount depending on the unutilised credit limit Ease of repayment Flexible tenure option to pay back in 6, 12, 18, 24 or 36 months Low processing fees and pre-closure fees Just one time processing fee and an option to pre-close the Indus Easy Loan anytime Indus Easy Loan is a loan against the unutilised credit limit and so, depending on various parameters, IndusInd Bank calculates the maximum loan a customer can get. Minimum loan amount that you can get as a Indus Easy Loan is INR 5,000.Indus Easy Loans Indus Easy LoanIndus Easy Loan is a very convenient and quick option to get ready cash when you need it the most. Your IndusInd Bank credit card already has a loan amount pre-approved for you, depending on your unutilised credit limit. All you need to do is apply and receive your much needed cash. Indus Easy EMIIn our constant endeavour to enhance value for you, IndusInd Bank has introduced the Indus Easy EMI facility. This facility gives you the option to convert your high value credit card purchases into easy and flexible EMIs. You can convert any of your credit card purchases on IndusInd Bank credit cards of over INR 2,000 into easy monthly installments, within 45 days of making the purchase. Indus Easy Loan Zero documentation No documents required for customers holding the IndusInd Bank Credit Card for more than 9 months Pre-approved loan Pre-approved loan amount depending on the unutilised credit limit Ease of repayment Flexible tenure option to pay back in 6, 12, 18, 24 or 36 months Low processing fees and pre-closure fees Just one time processing fee and an option to pre-close the Indus Easy Loan anytime Indus Easy EMISpend big pay small - Make high value purchases and pay in low value EMIs No Documentation - Pre-approved facility depending on your credit limit Low processing and pre-closure fees - One time processing fee and an option to pre-close anytime* Indus Easy Loan is a loan against the unutilised credit limit and so, depending on various parameters, IndusInd Bank calculates the maximum loan a customer can get. Minimum loan amount that you can get as a Indus Easy Loan is INR 5,000.INDUS EASY EMISWhat are the benefits I get from using this product?Besides the fact that this allows you to have cash within 7 working days of approval of the Indus Easy Loan, you can repay the loan in simple EMIs without having to go through a detailed loan approval procedure somewhere else.Why am I being charged a processing fee?We are sure you recognize and appreciate the importance of this product. For IndusInd Bank the processing fee is a mere 2.5% (or INR 250, whichever is higher) of the total loan amount. It is only a one-time payment made along with the first EMI, post which you pay just your EMI.What interest rate will I be charged?Please refer to the Schedule of charges or call our phone banking team on 1860 500 5004 to find out the prevailing interest rate. Please note that EMI is calculated with decreasing interest.Can I pay the outstanding principal at one go, before my tenure period reaches its end?Most certainly you can, however please note that there will be a pre-closure fee for paying at one go before the end of your tenure. This will be a fixed amount of 3% of the principal outstanding amount on Indus Easy Loan.If I avail of this service what happens to my minimum amount due?Your new minimum amount due will include the EMI amount as well.Indus Easy EMICan I convert 2 month old transactions into an EMI?Transactions can be converted into easy EMI within 45 days of purchase using your IndusInd Bank credit card. You can either call our phone banking team at 1860 500 5004 / +91- 22- 44066666 or write to us at cards. Spend big pay small - Make high value purchases and pay in low value EMIs No Documentation - Pre-approved facility depending on your credit limit Low processing and pre-closure fees - One time processing fee and an option to pre-close anytime*InsuranceGeneral Insurance How to ApplyYou can open a Regular Recurring Deposit online. Click on the Apply Now button on this page, fill in your details and submit it. We will get back to you for further KYC process. Alternately, you can visit a branch and submit the Deposit Account form.DocumentationApplication form Passport size photograph Proof of residence Introduction letter by any IndusInd Bank existing customer

Health InsuranceIndusInd Bank brings to you Religare Health Insurance's comprehensive insurance solutions, designed exclusively for privilege customers of our bank. With industry first features, wide range of sum insured options and hassle free procedures, you can be rest assured you will be totally worry free, always.Features & BenefitsCare' - Health Insurance Policy has unique features like - Auto recharge of your policy sum insured, if exhausted Get health check-ups for insured members, every year Avail treatment anywhere in the world No claim-based loading and no maximum-entry age limit Cashless treatment and daily allowance No paperwork required. Buy and get policy online International medical consultation Health risk assessment Health helpline Care' - Health Insurance Policy has unique features like -Auto recharge of your policy sum insured, if exhausted Get health check-ups for insured members, every year Avail treatment anywhere in the world No claim-based loading and no maximum-entry age limit Cashless treatment and daily allowance No paperwork required. Buy and get policy online International medical consultation Health risk assessment Health helpline Plan detailsAuto Recharge of your sum insuredIf due to claims made, you ever exhaust your health cover, we recharge the entire sum insured of your policy, in the policy year. All this at no extra cost!Avail Health check-ups, every yearOur concern is your good health. To pre-empt your ever having to visit a hospital, you can avail our comprehensive health check-ups for yourself and adult members of your family covered by the policy, every year. Even if you make a claim with us!Hospitalisation and Day Care treatmentIf you are admitted to a hospital for in-patient care, for a minimum period of 24 consecutive hours, we pay from room charges to operation theatre charges and more.We also pay for your medical expenses if you undergo even a day care treatment at a hospital that requires hospitalization for less than 24 hours - we cover a comprehensive range of 170 day care treatments, the highest in industry. You will also get cashless treatment at our over 2400 network hospitals and reimbursement in any other hospital of your choice.Pre & Post hospitalizationWe cover the medical expenses incurred by you even before your hospitalization. There may also be follow-up visits to your medical practitioner, medication that is required etc. We cover the related medical expenses incurred by you after your hospitalization also.Daily AllowanceThis will help you take care of the incidental non-medical expenses (attendant meals, transportation etc.) incurred during hospital stay.Avail treatment anywhere in the worldOur care knows no boundaries; literally. So, while we ensure you have access to the best healthcare services, we leave it to your discretion whether you would wish to avail certain specialized treatments in India or abroad and reimbursed as per policy. Available for sum insured of 50 and 60 lakh plans.Lifelong RenewabilityWe will be there for your whole life. The Policy can be renewed lifelong under the then prevailing Health Insurance Product or its nearest substitute approved by IRDAGet No-Claim BonusIf you do not have any occasion to claim in your health insurance policy in a particular year, get an increase of 10 per cent in your sum insured during the next year. And for every year that you enjoy un-interrupted good health, your bonus keeps building up, up to 50% of your sum insured! It's just our way to tell you that we're there with you in good times and in badReview your decisionAfter purchasing your policy, if you find it unsuitable, you can cancel the same with us. Our policy comes with a free look period of 15 days.Other great benefits you also get are-There's still lot more we have for you!All our policies are eligible for claiming deduction for tax benefit under section 80D, Floater Cover, Ambulance expenses covered, Organ donor medical expenses covered, domiciliary hospitalization covered, Increase your Policy's sum insured even later, 7.5% Discount on 2 year policy terms, online instant health insurance buy and more.There's still lot more we have for you!All our policies are eligible for claiming deduction for tax benefit under section 80D, Floater Cover, Second Opinion, Ambulance expenses covered, Organ donor medical expenses covered, Increase your Policy's sum insured even later, 7.5% discount on 2 year policy terms and more

Motor InsuranceFeatures and benefitsCARE for Road EmergenciesWe will assist you at every point, whether it is car emergency assistance like fuel delivery/ battery top up or car breakdown assistance like flat tyre/on-site repair, CARE will be with you always. CARE is just a call away: 1800-103-5354/1800-209-5354.Depreciation waiver on vehicle partsWaiver will depend on the age of the vehicle as per the plan opted.Reinstatement value to ensure maximum claim benefit- Full car investment securityYour car is insured on Reinstatement Value Basis, i.e. the original invoice value. In case of total loss/construction total loss (75% damage to the car) of car, you will be compensated on the basis of vehicle invoice value. The depreciation on replaced parts in case of accident /partial loss will be zero.Excluding vehicle registration charges and road tax.Daily AllowanceFixed allowance of Rs.500-/ or Rs.1000-/ to meet the cost of hiring a car (maximum of 5 days per policy period) while your insured car is under repair at the garage due to accident.Cover for Personal Luggage LossWe will reimburse market value of personal luggage for the loss or damage caused by fire or accident provided the luggage were inside the locked car during the mishap.Cover for Car Key lossA fixed amount will be reimbursed towards duplicate ignition key replacement, if the original is lost.Cover for Driving License LossYou will get a fixed amount to obtain a duplicate license, if your original driving license is lost.

Home InsuranceBenefits Comprehensive coverage - Cover for the house structure, contents and family against unforeseen unfortunate events. Easy purchase process - No documents or valuation certificate required while purchasing the policy. Convenient claims processing and quick settlement. Wide range of sum insured. Additional Covers Cover for domestic electrical appliances against electrical breakdown. Cover for jewellery and valuables against burglary, chain snatching, damage by fire,earthquake and floods. Cover for plate glass against external damage. Cover for loss of baggage while travelling in India. Purchase protection cover for new domestic appliances over and above the contents coverCover for People Additional rent for alternate accommodation for house owners. Family floater accident hospitalization cover. Personal accident cover for self, spouse and two children. Additional rent for alternate accommodation for house owners. Family floater accident hospitalisation cover. Personal accident cover for self, spouse and two children. Cover for legal liability. Cover for workmen's compensation towards domestic help. Travel InsuranceBenefits 3 months onwards Door-to-door cover Adventure sports cover Pay only for what you use. Cover for all your family members, including senior citizens. Express claims processing. 3 Plans with Sum Insured ranging from $50,000 to $250,000 No medical checkup required up to 65 years. Any treatment if that is the sole reason or one of the reasons for the travel overseas. BenefitsAccidentAn accident policy that covers death, permanent partial disability, permanent total disability and additional benefit for accidents due to terrorism.Hospital CashIf you are hospitalised for any illness or injury, we will pay you per day allowance for the number of days in the hospital. In case of ICU hospitalization, we will pay you double the benefit per day. In case of hospitalization for more than 20 continuous days, we will pay a lump sum amount.Critical IllnessIf you are diagnosed with any one of the 10 critical illnesses mentioned below, we will pay you a lump sum amount. Once a claim is registered, this benefit ceases. Cancer of specified severity Stroke resulting in permanent symptoms First heart attack of specified severity Open chest CABG Kidney failure requiring regular dialysis Multiple sclerosis with persisting symptoms Major organ/bone marrow transplant Permanent paralysis of limbs Surgery of aorta Primary pulmonary hypertension ,Life InsuranceA life insurance plan in which you pay for 12 years and get double of what you have paid over the next 12 years, guaranteed.Presenting you with the Aviva New Family Income Builder, a saving cum protection oriented plan that assists you financially by guaranteeing returns in the form of regular payouts for 12 years. These regular payouts are passed on to your family in case of your untimely death. This ensures that you continue to provide them with the same lifestyle even when you are not around.

Aviva New Family Income Builder benefits Maturity Benefit In case the life insured survives till the end of the policy term and provided all due premiums have been paid; the Maturity Sum Assured will be paid in the following manner: 12 annual installments of "1.5 times the annual premium" (excluding taxes and extra premium, if any) shall be paid at the end of each year during the payout period A lump sum amount of "6 times the annual premium" (excluding taxes and extra premium, if any) shall be paid at the end of the payout periodDeath Benefit In case of death of the life insured during the policy term provided all due premiums till date of death has been paid the Death Sum Assured payable shall be highest of the following amounts: 10 times of the annualised premium(excluding taxes and extra premiums, if any), or 105% of all the premiums paid (excluding taxes and extra premiums, if any) as on date of death, or Maturity Sum Assured Sum Assured of the policy; the sum assured will be paid in the following manner: 12 regular annual installments of "1.5 times the annual premium" (excluding taxes and extra premium, if any) shall be paid. The first installment would be paid at the time of claim settlement and the remaining 11 annual installments shall be paid on each of the death anniversary of the life insured commencing from first death anniversary date A lump sum amount of "6 times the annual premium" (excluding taxes and extra premium, if any) shall be paid along with the 12thannual installment on 11th death anniversary of the life insured In case the beneficiary would like to get a lump sum instead of the regular payouts, a discounted value of the outstanding regular installments shall be paid as lump sum. The discounted value shall be calculated using a discount rate of 9% per annum compounding yearlyAviva Next Innings Pension Plan BenefitsWhat am I going to get? Maturity Benefit:In case you survive till maturity (vesting date), the maturity benefit will be 210% of the premiums paid, excluding extra premiums and taxes, if any. The policy proceeds will compulsory be used in one of the following ways: By purchasing immediate annuity: This will be guaranteed for life for the insured as long as he/she survives. There is an option with policyholder to commute a proportion of the maturity proceeds up to the maximum allowed as per prevailing tax laws (current limit is 1/3rd of the maturity proceeds). After commutation, the remaining amount of maturity proceeds shall be used to buy annuity on the life of insured. The immediate annuity can be purchased only from Aviva Life Insurance Company India Limited or as per the then IRDA Regulations. Please refer to sales brochure of Aviva Annuity Plus (UIN:122N018V03) for details By purchasing a single premium deferred pension product available at that time provided the policyholder satisfies the eligibility criteria for that single premium deferred pension plan. This product can be purchased only from Aviva Life Insurance Company India Limited or as per the then IRDA regulations Death Benefit:In case of death of the life insured during the policy term, the death benefit paid to the nominee shall be the higher of: Premiums paid, excluding extra premiums and taxes, if any, till the date of death, along with interest of 6% per annum compounded annually 105% of all premiums paid, excluding extra premiums and taxes, till the date of death Nominee has an option to buy an immediate Annuity from Aviva using the proceedsAviva Freedom Life Advantage What benefits will I receive? Death Benefit:In the unfortunate event of your death, the amount of life cover or fund value, whichever is higher, shall be payable to the nominee along with accrued loyalty additions (if any).Life cover or fund value, whichever is higher, pertaining to top-up premiums, if any, shall also be payableIn case of death due to an accident between age 18 to 60, an additional amount under the in-built Accidental Death cover shall also be paid. Loyalty Additions:You will be eligible for loyalty additions, if you continue paying all due premiumsThe addition will be 3% of fund value at the end of year 10 and 1.75-2% of fund value at the end of every subsequent 3rd policy anniversary till the end of the policy term Maturity Benefit:On maturity, the fund value pertaining to both regular premiums and top-up premiums will be paid to the policyholder along with accrued loyalty additions, if any as on the maturity date.Settlement option This allows you to keep the money invested in the fund even after maturity and enables you to receive the same systematically over a period of 1 to 5 years. You can opt for this option at maturity.

Aviva Live SmartBenefitsComprehensive Protection:Death benefit that offers comprehensive protection to you and your family in case of your unfortunate death by: Paying higher of chosen sum assured or 105 percent of all premiums paid plus the fund value to address immediate financial concerns of your dependents Additional Accidental Death Cover in case you are major and die because of an accident Maturity Benefit: On maturity, value of units pertaining to regular premium, top-up premium, if any along with the loyalty additions, shall be paidInvestment returns:Obtain investment returns with: Choice of 7 unit linked funds Balanced Fund-II, Bond Fund-II, Enhancer Fund-II, Growth Fund-II, Infrastructure Fund, PSU Fund and Protector Fund-II depending on your investment objectivesGreater convenience: Flexibility to increase the level of savings as well as more coverage during the policy term through the option of paying a top-up premium Easy liquidity through free partial withdrawals after 5 years.Tax Benefits Tax benefits will be applicable as per section 80C, 80D and 10(10D) of Insurance Act 1961. Tax laws are subject to change.

Aviva Wealth Builder

BenefitsWhat am I going to get? Maturity Benefit:Sum assured (double of the sum of premiums paid excluding taxes and extra premiums, if any) will be paid at maturity, if all due premiums are paid and insured survives till maturity date Death BenefitIn case of death of insured, the payout to the nominee will be equal to the sum assured, provided all due premiums till date of death are paid Tax Benefits:The policy is eligible for tax benefits as defined under section 80C and 10 (10D). Tax benefits are as per prevailing tax laws which are subject to change

Card Protection Plan Card Protection is India's first comprehensive service for use in the event of card loss, theft and related fraud. If you lose your cards (credit, debit, ATM), simply make one free call to our 24 hour Helpline, from anywhere in the world, and we will block your lost cards. You will not have to call your banks individually and would be free to continue living your life while we take care of your worries.We will also help provide emergency travel, hotel and cash assistance to ensure you are not stranded after losing your cards, your wallet or your handbag and ensure that your life continues smoothly and you continue to be free of worries. You additionally get complimentary insurance cover against fraudulent spends due to loss/theft, counterfeiting, skimming, phishing, online frauds on your lost cards from 15 days before your loss report to stay protected

Cards Credit Cards IndusInd Bank Indulge Credit Card The IndusInd Bank Indulge Credit Card is literally worth its weight in gold! This is the first credit card in the Indian sub-continent that comes with a pure 22k gold inlay A card that illustrates raw power The IndusInd Bank Indulge Credit Card comes with a no pre-set spending limit! Because how do you put a limit on your imagination A card that re-defines prestigeThe IndusInd Bank Indulge Credit Card comes with world class offerings to match your opulence! Attain the pinnacle of grandeur with features like personalised chef, chartered planes and yachts, art advisory services and many more.

Pinnacle Credit Card

You stand for the highest high - a pinnacle of success, of a good life and a lifestyle that commands nothing but the best! Presenting to you the IndusInd Bank Pinnacle Credit Card - a Card that truly stands for the best that there is.IndusInd Bank Pinnacle Credit Card comes with a comprehensive range of travel, lifestyle and golf privileges tailor-made for your refined tastes. Come on board and experience the pinnacle of luxury. Signature Credit Card

A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Iconia Credit Card Welcome aboard to a world of exclusivity with your IndusInd Bank Iconia Credit Card. Designed specially to cater to your iconic lifestyle requirements. Whats more, be part of a unique rewards proposition and watch your rewards grow and double like never before, along with tailor made privileges such as golf, travel, and much more!Platinum Credit Card

A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes

Platinum Select Credit Card

A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Platinum Aura Credit Card

A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes. WorldMiles Credit Card

Welcome aboard to a world of exclusivity with your IndusInd Bank Iconia Credit Card. Designed specially to cater to your iconic lifestyle requirements. Whats more, be part of a unique rewards proposition and watch your rewards grow and double like never before, along with tailor made privileges such as golf, travel, and much more!

Gold Credit Card A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Classic Credit Card A premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Business Gold Credit CardA premium lifestyle deserves the special treatment. We are proud to present the IndusInd Bank Signature Credit Card that brings with it the best-in-class privileges in travel and living, dining and lifestyle for your refined and posh like tastes.

Debit CardInternational Classic VISA Debit CardThe IndusInd Bank International Classic VISA Debit Card brings you to a world of convenience and complete security, So whether you enjoy shopping, eating out, travelling to a beautiful locale; add to it our wide array of reward and redemption options and you have the perfect combination!

International Gold VISA Debit Card IndusInd Bank is pleased to bring you its value added International Gold VISA Debit Card. This card is tailor-made for YOU, to exceed your expectations at any of the VISA ATMs or point-of-sale terminals, anywhere in the world.

Maximum Platinum VISA Debit CardPresenting the Maximum Platinum VISA Debit Card.that is exclusively crafted for you - our valuable customers. Explore the world of exclusivity with privileges and luxuries that matches up to your style, persona and lifestyle

Indus Money A loyalty Program for IndusInd Bank customers.At IndusInd Bank, we believe that the best banking experiences are those that give you more than just what's expected. And our Indus Money program has been designed keeping this belief in mind. With IndusInd Banks range of Savings Accounts, besides the convenience of accessing your account anytime, anywhere, the Indus Money program rewards you for performing even basic transactions on your account.

Forex Cards Indus Forex Card

IndusInd Bank Presents Indus Forex Card, the most convenient and secure way of carrying Foreign Currency overseas. Now, enjoy greater peace of mind when you travel abroad with this new generation, chip-enabled card. Indus Forex Card has an embedded chip which stores information in encrypted format. This card offers greater security and increased protection against counterfeiting and skimming card frauds. Be it to withdraw cash at VISA / VISA PLUS ATMs or to make payment online payments or for purchases at merchant establishments in any currency anywhere in the world, Indus Forex Card makes it secure and hassle free for you.

Super Saver PackI. Indus Health Assure

Protecting your family's health and wealth is equally important.II. Indus Home Secure

Home is where the heart is. That is why, securing your home, valuables and family is a must.III. Indus Little Investor

Introducing your children to the world of banking and helping them secure their future.IV. Indus Security

Securing those nitty-gritty things in life to give you some peace of mind.V. Indus Elevate

Upgrade to 'Indus Select' our Premier Banking Program.

VI. Indus Easy Plus

Super charge your account with super conveniences.

Investments I.Demat AccountOverview Shares are traditionally held in physical or paper form. This method could lead to loss/theft of certificates, forged/fake certificates, cumbersome and a time consuming procedure for transfer of shares. Therefore, to eliminate these weaknesses, a new system called Depository System was introduced in India after the enactment of the Depositories Act 1996.A depository system is a system, which holds your shares in the form of electronic accounts in the same way a bank holds your money in a savings account.Depository system provides the following advantages to an investor: Your shares cannot be lost/stolen or mutilated. You never need to doubt the genuineness of your shares i.e., whether they are forged or fake. Share transactions like transfer, transmission etc. can be effected immediately. Transaction costs are usually lower than that in the physical segment. There is no risk of bad delivery. Bonus/rights shares allotted to you will be immediately credited to your account. You will receive the statement of account of your transactions/holdings periodically.When you decide to have your shares in electronic form you should approach a Depository Participant (DP) who is an agent of the depository to open an account. You should surrender your share certificates in physical form and your DP will arrange to get them sent to and verified by the company and on confirmation credit your account with an equivalent number of shares. This process is known as dematerialisation. You can always reverse this process if you so desire and get your shares reconverted into paper form. This process is known as rematerialisation.Share transactions (like sale or purchase and transfer/transmission etc.) in the electronic form can be effected in a much simpler and faster way. All you need to do is that after confirmation of sale/purchase transaction by your broker, you should approach your DP with a request to debit/credit your account for the transaction. The Depository will immediately arrange to complete the transaction by updating your account. There is no need for separate communication to the company to register the transfer.II.ASBA To make the existing public issue process more efficient, SEBI has introduced a supplementary process of applying in public issues, viz. the Applications Supported by Blocked Amount (ASBA).An ASBA investor shall submit an physical ASBA to the Bank. The Bank shall then block the application money in the bank account specified in the ASBA, on the basis of an authorisation to this effect given by the account holder in the ASBA.The application money shall remain blocked in the bank account till finalisation of the basis of allotment in the issue or till withdrawal/failure of the issue or till withdrawal/rejection of the application, as the case may be.The application data shall thereafter be uploaded by the bank in the electronic bidding system through a web enabled interface provided by the Stock Exchanges. Once the basis of allotment is finalised, the Registrar to the issue shall send an appropriate request to the CB of Bank for unblocking the relevant bank accounts and for transferring the requisite amount to the issuers account designated for this purpose. In case of withdrawal/failure of the issue, the amount shall be unblocked by the Bank on receipt of information from the pre-issue merchant bankers through the concerned Registrar to the Issue.All IndusInd Bank branches are ASBA enabled.Application Supported by Blocked Amount (ASBA)ASBA means an application for subscribing to a public issue, along with an authorisation to Self Certified Syndicate Bank to block the application money in a bank account.Self Certified Syndicate Bank (SCSB)SCSB means a banker to an issue registered with SEBI, which offers the facility of Application Supported by Blocked Amount. IndusInd Bank is an SCSB and will accept applications under ASBA from its account holders for all public issues.All IndusInd Bank branches are ASBA enabled. To know the IndusInd Bank branch closest to you pleaseclick hereIII.Mutual Funds In a mutual fund many investors contribute to form a common pool of money. A mutual fund uses this money that is collected from investors, to buy those assets which are specifically permitted by its stated investment objective. For example, a growth fund will buy mainly equity assets- ordinary shares, preference share, warrants etc. An income fund would mainly buy debt instruments like debentures and bonds. The funds assets are owned by the investors in the same proportion as their contributions bears to the total contributions of all investors put together. In India, a mutual fund is constituted as a trust and the investor subscribes to the units of the scheme launched by the fund.If mutual fund is emerging as the favourite investment vehicle, it is because of the many advantages it enjoys over other forms and avenues of investing. Following are the most important ones among others.

FeaturesPortfolio DiversificationMutual fund normally invests in a well diversified portfolio of funds. This enables him to hold a diversified investment portfolio even with a small amount of investment, which would otherwise require a big capital.Professional Management SkillsMutual fund managers with an excellent research team can do a better job of monitoring and selecting stocks. Mutual funds can afford to hire full-time, high-level investment analysts and have real-time access to crucial market information. Thus, they are able to execute trades on the largest and most cost-effective scale.Economies of ScaleA direct investor bears all the costs of investing such as brokerage or custody of securities which may be very high. Mutual fund benefits through economies of scale and pay lesser cost of brokerage because of larger volumes which allows them to reduce costs significantly.Liquidity, Convenience and FlexibilityOften investors hold shares or bonds that they cannot easily sell. Investments in the mutual fund, on the other hand, are more liquid, convenient and flexible as it offers many investor services, like switching or transfer from one fund to another, sale or redemptions.AffordabilityA mutual fund invests in a portfolio of assets, i.e. bonds, shares, etc. depending upon the investment objective of the scheme. Each unit holder thus gets an exposure to such portfolios with an investment as modest as Rs.500/- which otherwise would be expensive.Tax BenefitSpecific schemes of mutual funds (Equity Linked Savings Schemes) give investors the benefit ofdeduction of the amount invested, from their taxable income. Further, the dividend that the investor receives from the scheme is taxfree in his hands.Suvarna Mudra Our life is a compilation of moments and experiences, tempered with the soft music of priceless memories. And nothing sings more beautifully than the delicate splendor of Gold. Turn your special occasions into an eternal celebration as you express your love with Gifts of Gold. Surprise your near and dear ones with 999.9 Pure Gold Coins and Ingots from IndusInd Bank, and touch their lives in your own unique way.GOI Saving Bonds GOI Savings Bonds are instruments that are issued by the RBI and currently have one option. These are among the safest instruments available for investment, and you can be assured of getting back the full amount of your investment.8% rate of interest per annum, which is taxable. The maturity period of the 8% (taxable) bond is six years. The minimum investment is INR 1,000. One can apply in multiples of INR 1,000 thereafter. There is no prescribed upper limit to invest in this instrument.Structured Products Structured products are investment platforms that give exposure to equity markets, interest rates, bonds, currency, commodity and derivatives to give the upside in returns while protecting your downside. A Structured product is created by combining the economics of a long call option on equity with a long discount bond position. The investment structure generally provides 100% principal protection. The coupon or final payment at maturity is determined by the appreciation of the underlying equity.Private Equity Private Equity Products invest in opportunities in companies that are not publicly traded on a stock exchange. Private Equity has emerged as an attractive asset class. However, lacking the expertise or the time or resources to structure and monitor the Private Equity investment, you can invest indirectly through a private equity funds.

Forex Products I. Foreign Currency Bank Notes Taking ready cash to meet your immediate expenses like taxi fare, local shopping and so on, in all leading currencies is a MUST. An individual travelling abroad for leisure or business purposes is allowed to carry foreign currency bank notes up to USD 3000 or equivalent and rest in form of Indus Forex Card or traveller's cheques.Benefits Carry destination currency (subject to availability) Manage petty expenses like taxi, local shopping etc on you international travelsII.Foreign Currency Demand DraftYou can now avail of foreign currency demand draft facility for making payments abroad for educational payments, medical fees or migrating to other countries.With IndusInd bank now you can avail of foreign currency demand draft in leading currencies such as; United States Dollars (USD) Great Britain Pounds (GBP) Euro (EUR) Australian Dollars (AUD) Canadian dollars (CAD) New Zealand Dollars (NZD) Singapore Dollars (SGD) and others Cannot be misused as it is made favouring the beneficiary Convenient to carry Safe, can be reissued if lost or stolen Offered in a variety of currencies

I. Travellers Cheque Your money is always safe with travellers cheques.Now, only select IndusInd Bank branches offer you American Express Travellers Cheques which are accepted globally. American Express Travellers Cheque is a safe and convenient way to carry money abroad. You can encash them in time of need, and only against your signature, Loss of travellers cheques can be reported anywhere in the world by making a single phone call and can be replaced if lost/stolen. When you return back to India, you can encash unused TCs at Indusind branches.Travellers chequess at IndusInd branches are offered in currencies like USD, GBP, EURO, CAD and AUD. Refunded usually within 24 hours if lost or stolen 24/7 customer support Accepted at thousands of locations worldwideLife time validityOffered in a variety of currencies and denominations to meet your travel needs

SWOT ANALYSISSWOT Analysis is a powerful technique for understanding your Strengths and Weaknesses, and for looking at the Opportunities and Threats you face. Used in a business context, it helps you carve a sustainable niche in your market. Used in a personal context, it helps you develop your career in a way that takes best advantage of your talents, abilities and opportunities.

SWOT ANALAYSIS OF INDUSIND BANK

STRENGTH Right strategy for the right products. Superior customer service vs. competitors. Great Brand Image Products have required accreditations. High degree of customer satisfaction. Good place to work Lower response time with efficient and effective service. Dedicated workforce aiming at making a long-term career in the field.

WEAKNESSES

Some gaps in range for certain sectors. Customer service staff need training. Processes and systems, etc Management cover insufficient. Sectoral growth is constrained by low unemployment levels and competition for staff OPPORTUNITIES

Profit margins will be good. Could extend to overseas broadly. New specialist applications. Could seek better customer deals. Fast-track career development opportunities on an industry-wide basis. An applied research centre to create opportunities for developing techniques to provide added-value services.

THREATS

Legislation could impact. Great risk involved Very high competition prevailing in the industry. Vulnerable to reactive attack by major competitors Lack of infrastructure in rural areas could constrain investment. High volume/low cost market is intensely competitive.

KEY POINTSWOT Analysis is a simple but powerful framework for analyzing company's Strengths and Weaknesses, and the Opportunities and Threats you face. This helps you to focus on your strengths, minimize threats, and take the greatest possible advantage of opportunities available to you

Conclusion

Today nationalized private 8 foreign bank are spending much of their advertisement CRM and CSR activities. Though Indusind bank understands all these issues but the pace is very slow for them compare to other banks. But existing customer are very much satisfied with the facilities of Indusind bank.

1. Contract Sales Executive (CSE) should be trained to explain the product features and its value added services to make customers product selection convenient.2. Contract Sales Executive (CSE) should recommend right product to the right customer so as to ensure a high degree of satisfaction among the customer.3. The bank needs to make people aware about theirproducts and the basic benefits they can derive out of it.4. And also the differential features of its savings account as compared to other banks.70% of the people did not even know about the concept, benefits and features ofits saving accounts.5. The bank should also target small business unit forwhom maintenance of the AQB is not a problem as this segment is not much penetrated.

WEBLIOGRAPHY

WEBSITES REFFERED:

www.wikipedia.com www.indusind.comwww.google.co.in