Indian Iron & Steel Sector Skill Council...EOT Overhead Crane Operator 2 | Page Qualifications Pack...

Indian Iron & Steel SectorSkill Council

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR IRON & STEEL INDUSTRY

Contents

1. Introduction and Contacts..….……….…….P.1

2. Qualifications Pack……….………………........P.2

3. Glossary of Key Terms …..…………...........P.4

4. NOS Units……………………..……….……..……..P.6

Ø OS describe whatindividuals needto do, know andunderstand inorder to carry outa particular jobrole or function

Ø OS areperformancestandards thatindividuals mustachieve whencarrying outfunctions in theworkplace,together withspecifications ofthe underpinningknowledge andunderstanding

Qualifications Pack - EOT Overhead Crane OperatorSECTOR: Iron & Steel

SUB-SECTOR: Steel, Sponge iron, Ferro Alloys, Re-Rollers, Refractory

REFERENCE ID: ISC/Q0901

ALIGNED TO: NCO -2004/NIL

Title of Job: This job involves operating overhead cranes for safe transfer of raw

material, intermediaries and finished products within the plant on receiving the signal.

Personal Attributes: This job requires the candidate to work independently as well as inteams. Some of the key attributes includes physical fitness (including eye vision), nothaving colour blindness , having analytical skills, problem solving attitude, highconcentration levels, a sharp reflex and willingness to work in a factory environment(high temperature and humidity).

Introduction

Qualifications Pack forEOT Overhead Crane Operator

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Qualifications Pack Code ISC/Q0901

Job Role EOT Overhead Crane Operator

Credits(NSQF) TBD Version number 1.0

Industry Iron & Steel Drafted on 11/09/2014

Sub-sectorSteel, Sponge iron,Ferro Alloys, Re-Rollers, Refractory

Last reviewed on 30/12/2014

Occupation MechanicalMaintenance Next review date 30/12/2015

NSQC Clearance on 18/06/2015

Job Role EOT Overhead Crane Operator

Role DescriptionOperating overhead cranes for safe transfer of raw material,intermediaries and finished products within the plant onreceiving the signal.

NSQF level

Minimum Educational Qualifications

Maximum Educational Qualifications

3

10th / Science Graduate Pass

Diploma/ B.Sc Pass

Training(Suggested but not mandatory)

· Working knowledge of control system of cranes, mechanicalstructures, control system, gear box and pulleys

· Operating knowledge of overhead cabin, pendant & Remotecontrol, different signalling signage system

· Minimum 30 hours of hands on experience on craneoperation

· 5S and safety practices· Working at heights, confined spaces & high temperatures

Minimum Job Entry Age 18 years

Experience· 0-1 year with minimum 30 hours of hands on experience on

crane operation· In lieu of minimum qualification the incumbent should have

5-7 years of relevant work experience working under Crane

Job

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Operator

Occupational Standards (OS)

Compulsory:

ISC/N0913: Check the control systems of the craneISC/N0914: Operate the crane to transfer materialISC/N0008 : Use basic health and safety practices at theworkplaceISC/N0009 : Works effectively with others

Optional:

N/A

Performance Criteria As described in the relevant NOS units


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Keywords /Terms Description

Core Skills/GenericSkills

Core Skills or Generic Skills are a group of skills that are key to learningand working in today's world. These skills are typically needed in anywork environment. In the context of the NOS, these includecommunication related skills that are applicable to most job roles.

Function Function is an activity necessary for achieving the key purpose of thesector, occupation, or area of work, which can be carried out by a personor a group of persons. Functions are identified through functionalanalysis and form the basis of NOS.

Job role Job role defines a unique set of functions that together form a uniqueemployment opportunity in an organization.

Knowledge andUnderstanding

Knowledge and Understanding are statements which together specify thetechnical, generic, professional and organizational specific knowledgethat an individual needs in order to perform to the required standard.

National OccupationalStandards (NOS)

NOS are Occupational Standards which apply uniquely in the Indiancontext

Occupation Occupation is a set of job roles, which perform similar/related set offunctions in an industry.

Organisational Context Organisational Context includes the way the organization is structuredand how it operates, including the extent of operative knowledgemanagers have of their relevant areas of responsibility.

Performance Criteria Performance Criteria are statements that together specify the standardof performance required when carrying out a task.

Qualifications Pack(QP) Qualifications Pack comprises the set of NOS, together with theeducational, training and other criteria required to perform a job role. AQualifications Pack is assigned a unique qualification pack code.

Qualifications PackCode

Qualifications Pack Code is a unique reference code that identifies aqualifications pack.

Scope Scope is the set of statements specifying the range of variables that anindividual may have to deal with in carrying out the function which havea critical impact on the quality of performance required.

Sector Sector is a conglomeration of different business operations having similarbusinesses and interests. It may also be defined as a distinct subset of theeconomy whose components share similar characteristics and interests.

Defin

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Sub-Sector Sub-sector is derived from a further breakdown based on thecharacteristics and interests of its components.

Sub-functions Sub-functions are sub-activities essential to fulfil the achieving theobjectives of the function.

Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplishspecific designated responsibilities.

Unit Code Unit Code is a unique identifier for a NOS unit, which can be denotedwith an ‘N’

Unit Title Unit Title gives a clear overall statement about what the incumbentshould be able to do.

Vertical Vertical may exist within a sub-sector representing different domainareas or the client industries served by the industry.

Keywords /Terms Description

NOS National Occupational Standard(s)NSQF National Skills Qualifications FrameworkOEM Original Equipment ManufacturerOS Occupational Standard(s)QP Qualifications Pack5 S Technique of maintaining orderliness –Japanese terminologyCP Control PlanWI Work Instructions

Acro

nym

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ISC/N0913: Check the control systems of the crane

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OverviewThis NOS is about checking the control system to ensure they are in working condition before carryingout the transfer of material.

National OccupationalStandards

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Unit Code ISC/N0913Unit Title(Task) Check the control systems of the crane

Description This unit is about receiving the signal from the shop floor to transfer material and theninspect the control system (Overhead cabin/Pendant/Remote control) to ensure theyare in proper working condition.

Scope This unit/task covers the following:

· Receive the signal from the shop floor· Inspect and prepare the crane system for transfer of material as per Standard

Operating Procedure (SOP)

Performance Criteria (PC) w.r.t. the Scope

Element Performance CriteriaReceive signal fromthe shop floor

To be competent, the user/individual on the job must be able to:

PC1. Understand and interpret the different signals used in the shop floorPC2. Respond to the signal when received and prepare for transfer of material

Inspect and preparethe crane system fortransfer of material asper Standard OperatingProcedure (SOP)


PC3. Check the condition of the ground (e.g. building site) before setting up the cranePC4. Check the movement of the crane – cross trolley and long trolley, lifting hook,break, before operatingPC5. Check crane cabin/pendant/remote control instruments to make sure that loadshooked on their machines are within safe working limitsPC6. Inspect working condition of brake system (hoist break, cross trolley brake andlong travel brake)

Element Knowledge and UnderstandingA. Organisational

Context(Knowledge of theCompany/Organisation andits processes)

The user/individual on the job needs to know and understand:

KA1. Quality and damage checks to be done and importance of the sameKA2. Risk and impact of not following defined procedures/work instructionsKA3. Escalation matrix for reporting identified issuesKA4. Types of documentation in organization and importance of the sameKA5. Records to be maintained and implications of non-maintenance of the sameKA6. Importance of housekeeping & good shop floor practices (e.g. 3S & 5S)KA7. Health, Safety and Environment guidelines, legislation and regulations asapplicableKA8. Personal protection (knowhow of protective equipment to be used and how)

B. Technical Knowledge


KB1. Knowledge of area of operationKB2. Knowledge of associated equipment, accessories and componentsKB3. Checks that need to be made to ensure that equipment is safe and ready to use

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KB4. Understanding of normal running characteristics of cranesKB5. Possible causes of common problems during operation of cranes and remediesKB6. Implications of not adhering to sequence of activities and operationsKB7. Response to emergencies e.g. Power failures ,fire and system failures

Skills (S) w.r.t. the scope

Element Skills

A. Core/Genericskills

Oral Communication (Listening and Speaking skills)The user/individual on the job needs to know and understand how to:

SA1. Express statements, opinions or information clearly so that others can hearand understandSA2. Respond appropriately to signalsSA3. Communicate with team members and supervisor

B. Professional Skills Equipment HandlingThe user/individual on the job needs to know and understand how to:

SB1. Handle different machines and tools associated with crane operating systemSB2. Positioning of tools so as to ensure safe operation of cranesSB3. Handling of various types of material handling equipment like forklifts, trolleys,excavators, bulky spares etc.

Analytical ThinkingThe user/individual on the job needs to know and understand how to:

SB4. Diagnose common problems in the tools based on visual inspection, sound,temperature etc.SB5. Detect emergencies and rectify the same

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NOS Version Control

NOS Code ISC/N0913

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 08/09/2014

Industry Sub-sectorSteel, Sponge iron,Ferro Alloys, Re-Rollers,Refractory



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ISC/N0914: Operate the crane to transfer material

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OverviewThis NOS is about carrying out the operations in terms of operating the crane safely to transfer thematerial, as required.


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Unit Code ISC/N0914Unit Title(Task) Operate the crane to transfer material

Description This unit is about carrying out the operations in terms of operating the crane totransfer the material, according to signal received in safer manner with proper swingcontrol.


· Operate the crane to transfer material


Element Performance CriteriaOperate the crane totransfer material


PC1. Understand and aware on how much material can be safely hoisted in each loadaccording to the crane's capacityPC2. Observe and follow the signals given by shop floor who direct the moving andpositioning of the loadsPC3. Move the crane and position the hook so that shop floor personnel can attachloads, slings, shackles and chainsPC4. Maintain cranes by inspecting them for defects or wear, lubricate ropes andwinches, and replace worn cables




KA1. Quality and damage checks to be done and importance of the sameKA2. Risk and impact of not following defined procedures/work instructionsKA3. Escalation matrix for reporting identified issuesKA4. Types of documentation in organization and importance of the sameKA5. Records to be maintained and implications of non-maintenance of the sameKA6. Importance of housekeeping & good shop floor practices (e.g. 3S & 5S)KA7. Health, Safety and Environment guidelines, legislation and regulations asapplicableKA8. Personal protection( knowhow of protective equipment to be used and how)



KB1. Knowledge of area of operationKB2. Knowledge of associated equipment, accessories and componentsKB3. Checks that need to be made to ensure that equipment is safe and ready to useKB4. Understanding of normal running characteristics of cranesKB5. Possible causes of common problems during operation of cranes and remediesKB6. Implications of not adhering to sequence of activities and operations

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KB7. Response to emergencies e.g. Power failures ,fire and system failures


Element Skills

A. Core / Genericskills


SA1. Express statements, opinions or information clearly so that others can hearand understandSA2. Respond appropriately to signalsSA3. Communicate with supervisorSA4. Communicate with team membersMotivation

The user/individual on the job needs to know and understand how to:

SA5. Take responsibility for completing one’s own work assignmentSA6. Take initiative to enhance/learn skills in other areas of workSA7. The capacity to learn from experience in a range of settings and scenarios andthe capacity to reflect on and analyse one’s learningSA8. Is open to new ways of doing thingsSA9. The capacity to envisage and articulate personal goals; to develop strategiesand take action to achieve them

B. Professional Skills Equipment HandlingThe user/individual on the job needs to know and understand how to:

SB1. Handle different machines and tools associated with crane operating systemSB2. Positioning of tools so as to ensure safe operation of cranesSB3. Handling of various types of material handling equipment like forklifts, trolleys

Reliability

The user/individual on the job needs to know and understand how to:

SB4. Act objectively , rather than impulsively or emotionally when faced withdifficult/stressful or emotional situationsSB5. Avoid absenteeism and maintain quality of workSB6. Work in a disciplined environment and adhere to working norms of theorganisationSB7. Be punctual and adhere to timelines


SB8. Diagnose common problems in the tools based on visual inspection, sound,temperature etc.SB9. Detect emergencies and rectify the same

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NOS Version Control

NOS Code ISC/Q0914

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 08/09/2014

Industry Sub-sectorSteel, Sponge iron,Ferro Alloys, Re-Rollers,Refractory



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ISC/N0008: Use basic health and safety practices at the workplace---------------------------------------------------------------------------------------------------------------------------------------


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Overview

This unit covers health, safety and security at the workplace. This includes procedures and practices thatcandidates need to follow to help maintain a healthy, safe and secure work environment.

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Unit Code ISC/N0008Unit Title(Task) Use basic health and safety practices at the work place

Description This OS unit is about knowledge and practices relating to health, safety and securitythat candidates need to use in the workplace. It covers responsibilities towards self,others, assets and the environment.

It includes understanding of risks and hazards in the workplace, along with commontechniques to minimize risk, deal with accidents, emergencies, etc.


• Health and safety procedures• Fire safety procedures• Emergencies, rescue and first aid procedures


Element Performance CriteriaHealth and safetyprocedures

The user/individual on the job should be able to:

PC1. Use protective clothing/equipment for specific tasks and work conditions

Protective clothing includes:• Leather or asbestos gloves• Flame proof aprons• Flame proof overalls buttoned to neck• Cuff less (without folds) trousers• Reinforced footwear• Helmets/hard hats with proper chin guard• Heat resistance helmet with high temperature resistance visor• Cap and shoulder covers• Ear defenders/plugs• Safety boots• Knee pads• Particle masks• Glasses/gloves/visors

Equipment includes:• Hand shields• Machine guards• Residual current devices• Shields• Dust sheets• Respirator• CO & Oxygen gas detector

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PC2. State the name and location of people responsible for health and safety in theworkplace

Various areas are listed below:• On chemical containers• Equipment• Packages• Inside buildings• Open areas, public places etc.

PC3. State the names and location of documents that refer to health and safety in theworkplacePC4. Identify job-site hazardous work and state possible causes of risk or accident inthe workplaceHazards include:

• Working with electrical and thermal tools and equipment• Sharp edged and heavy tools• Heated metals• Oxyfuel and gas cylinders• Toxic gas (CO, BF gas, N2 etc.)• Welding radiation• Surfaces: sharp, slippery, uneven, chipped, broken, etc.• Substances: chemicals, gas, oxy-fuel, fumes, dust, etc.• Physical: working at heights, large and heavy objects and machines, sharp

and piercing objects, tolls and machines, intense light, load noise,obstructions in corridors, by doors, blind turns, noise, over stackedshelves and packages, etc.

• Electrical: power supply and points, loose and naked cables and wires,electrical machines and appliances, etc.

PC5. Carry out safe working practices while dealing with hazards to ensure the safetyof self and others state methods of accident prevention in the work environment ofthe job role

Safe working practices include:• Using protective clothing and equipment• Putting up and reading safety signs• Handle tools in the correct manner and store and maintain them properly• Keep work area clear of clutter, spillage and unsafe object lying casually• While working with electricity take all electrical precautions like insulated

clothing, adequate equipment insulation, use of control equipment, drywork area, switch off the power supply when not required, etc.

• Safe lifting and carrying practices• Use equipment that is working properly and is well maintained• Take due measures for safety while working in confined places, trenches

or at heights, etc. Including safety harness, fall arrestors etc.Methods are:

• Training in health and safety procedures• Using health and safety procedures

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• Use of equipment and working practices (such as safe carryingprocedures)

• Safety notices, advice• Instruction from colleagues and supervisors

PC6. State location of general health and safety equipment in the workplacePC7. Inspect for faults, set up and safely use steps and ladders in general use

Faults :• Corrosion of metal components• Deterioration• Splits and cracks timber components• Imbalance• Loose rungs• Nuts or bolts, etc.

Set up:• Firm/level base• Clip/lash down• Leaning at the correct angle, etc.

PC8. Work safely in and around trenches, elevated places and confined areasPC9. Lift heavy objects safely using correct proceduresPC10. Apply good housekeeping practices at all times. Good housekeeping practices:

• Clean/tidy work areas• Removal/disposal of waste products• Protect surfaces

PC11. Identify common hazard signs displayed in various areasPC12. Retrieve and/or point out documents that refer to health and safety in theworkplace

Fire safetyprocedures


PC13. Use the various appropriate fire extinguishers on different types of firescorrectly.Fire extinguishers:

• Sand• Water• Foam• Co2• Dry powder

Fires:• Class A: Ordinary solid combustibles, e.g. wood, paper, cloth, plastic,

charcoal etc.• Class B: Flammable liquids and gases, e.g. gasoline, propane, diesel fuel,

tar, cooking oil and similar substances• Class C: Electrical equipment e.g. appliances, wiring, breaker panels etc.

(these categories of fires become Class A, B, and D fires when theelectrical equipment that initiated the fire is no longer receivingelectricity)

• Class D: Combustible metals such as magnesium, titanium, and sodium

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(these fires burn at extremely high temperatures and require specialsuppression agents)

Causes of fires:• Heating of metal• Spontaneous ignition• Sparking,• Electrical heating• Loose fires (e.g. Smoking, welding, etc.)• Chemical fires, etc.

PC14. Demonstrate rescue techniques applied during fire hazardPC15. Demonstrate good housekeeping in order to prevent fire hazardsPC16. Demonstrate the correct use of a fire extinguisher

Emergencies, rescueand first-aidprocedures


PC17. Demonstrate how to free a person from electrocutionPC18. Administer appropriate first aid to victims as required e.g. in case of bleeding,burns, choking, electric shock, poisoning etc.PC19. Demonstrate basic techniques of bandagingPC20. Respond promptly and appropriately to an accident situation or medicalemergency in real or simulated environments. Few general health and safetyequipment are mentioned below :

• Fire extinguishers• First aid equipment• Safety instruments and clothing• Safety installations, e.g. Fire exits, exhaust fans etc.

PC21. Perform and organize loss minimization or rescue activity during an accident inreal or simulated environmentsPC22. Administer first aid to victims in case of a heart attack or cardiac arrest due toelectric shock, before the arrival of emergency services in real or simulated casesPC23. Demonstrate the artificial respiration and the CPR ProcessPC24. Participate in emergency procedures. Emergency procedures are:

• Raising alarm• Safe/efficient evacuation• Correct means of escape• Correct assembly point• Roll call• Correct return to work

PC25. Complete a written accident/incident report or dictate a report to anotherperson, and send report to person responsibleIncident Report should capture:

• Name• Date/time of incident• Date/time of report,• Location• Environment conditions• Persons involved• Sequence of events

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• Injuries sustained• Damage sustained• Actions taken• Witnesses• Supervisor/manager notified

Documents:• Fire notices• Accident reports• Safety instructions for equipment and procedures• Company notices and documents• Legal documents (e.g. Government notices)

Job titles:• Health and safety officer• First aid officer• Fire officer

PC26. Demonstrate correct method to move injured people and others during anemergency




KA1. State the names (and job titles if applicable), and describe where to find, all thepeople responsible for health and safety in a workplaceKA2. State the names and location of documents that refer to health and safety in theworkplace



KB3. Meaning of “hazards” and “risks”KB4. Health and safety hazards commonly present in the work environment andrelated precautionsKB5. Possible causes of risk, hazard or accident in the workplace and why risk and/oraccidents are possibleKB6. Activities and causes of risk and accidentKB7. Methods of accident preventionKB8. Safe working practices when working with tools and machinesKB9. Safe working practices while working at various hazardous sitesKB10. Where to find all the general health and safety equipment in the workplaceKB11. Various dangers associated with the use of electrical equipmentKB12. Preventative and remedial actions to be taken in the case of exposure to toxicmaterials

• Exposure: ingested, contact with skin, inhaled• Preventative action: ventilation, masks, protective clothing/equipment• Remedial action: immediate first aid, report to supervisor• Materials: solvents, flux, lead

KB13. Importance of using protective clothing/equipment while workingKB14. Precautionary activities to prevent the fire accident

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Activities and causes:• Physical actions• Reading• Listening to and giving instructions• Inattention• Sickness and incapacity (e.g. Drunkenness)• Health hazards (e.g. Untreated injuries and contagious illness)

KB15. Various causes of fireKB16. Techniques of using the different fire extinguishersKB17. Different methods of extinguishing fireKB18. Rescue techniques applied during a fire hazardKB19. Various types of safety signs and what they meanKB20. Appropriate basic first aid treatment relevant to the condition e.g. Shock,electrical shock, bleeding, breaks to bones, minor burns, resuscitation, poisoning, eyeinjuriesKB21. Content of written accident reportKB22. Potential injuries and ill health associated with incorrect manual handingKB23. Safe lifting and carrying practicesKB24. Personal safety, health and dignity issues relating to the movement of a personby othersKB25. Potential impact to a person who is moved incorrectly


Element Skills

A. Core Skills/Generic Skills

Reading and Writing SkillsThe user/individual on the job needs to know and understand how to:

SA1. Read and comprehend basic content to read labels, charts, signage’sSA2. Read and comprehend basic English to read manuals of operationsSA3. Read and write an accident/incident report in local language or English


SA4. Question co-workers appropriately in order to clarify instructions and otherissuesSA5. Give clear instructions to co-workers, subordinates others

Decision MakingThe user/individual on the job needs to know and understand how to:

SA6. Make appropriate decisions pertaining to the concerned area of work withrespect to intended work objective, span of authority, responsibility, laid downprocedure and guidelines

B. Professional Skills Plan and Organize

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SB1. Plan and organize their own work schedule, work area, tools, equipment andmaterials to maintain decorum and for improved productivity

Working with othersThe user/individual on the job needs to know and understand how to:

SB2. Remain congenial while discussing and debating issues with co-workersSB3. Follow appropriate protocols for communication based on situation, hierarchy,organizational culture and practiceSB4. Ask for, provide and receive required assistance where possible to ensureachievement of work related objectivesSB5. Thank co-workers for any assistance receivedSB6. Offer appropriate respect based on mutuality and respect for fellowworkmanship and authority

Problem SolvingThe user/individual on the job needs to know and understand how to:

SB7. Think through the problem, evaluate the possible solution(s) and suggest anoptimum /best possible solution(s)SB8. Identify immediate or temporary solutions to resolve delaysSB9. Identify sources of support that can be availed of for problem solving for variouskind of problemsSB10. Seek appropriate assistance from other sources to resolve problemsSB11. Report problems that you cannot resolve to appropriate authority


SB12. Identify cause and effect relations in their area of workSB13. Use cause and effect relations to anticipate potential problems and theirsolution

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NOS Version Control

NOS Code ISC/N0008

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 23/07/2014Industry Sub-sector All departments Last reviewed on 30/12/2014


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ISC/N0009: Works effectively with others---------------------------------------------------------------------------------------------------------------------------------------


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Overview

This unit covers basic practices that improve effectiveness of working with others in an organisationalset-up.

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Unit Code ISC/N0009Unit Title(Task)

Works effectively with others

Description This unit covers basic etiquette and competencies that a candidate is required topossess and demonstrate in their behaviour and interactions with others at theworkplace.


· Ensure appropriate communication with superiors, peers and others as applicableat work place

· Demonstrate appropriate behaviour and etiquette at work place


Element Performance CriteriaEnsure appropriatecommunication withsuperiors, peers andothers as applicableat work place


PC1. Accurately receive information and instructions from the supervisor and fellowworkers, getting clarification where requiredPC2. Accurately pass on information to authorized persons who require it and withinagreed timescale and confirm its receiptPC3. Provide information to others clearly, at a pace and in a manner that helps themto understand

Demonstrateappropriatebehaviour andetiquette at workplace


PC4. Display helpful behaviour by assisting others in performing tasks in a positivemanner, where required and possiblePC5. Consult with and assist others to maximize effectiveness and efficiency incarrying out tasksPC6. Display appropriate communication etiquette while workingPC7. Display active listening skills while interacting with others at workPC8. Use appropriate tone, pitch and language to convey politeness, assertiveness,care and professionalismPC9. Demonstrate responsible and disciplined behaviours at the workplacePC10. Escalate grievances and problems to


Context(Knowledge of theCompany/Organisation and


KA1. Legislation, standards, policies, and procedures followed in the company relevantto own employment and performance conditionsKA2. Reporting structure, inter-dependent functions, lines and procedures in thework areaKA3. Relevant people and their responsibilities within the work area

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its processes) KA4. Escalation matrix and procedures for reporting work and employment relatedissues



KB1. Various categories of people that one is required to communicate and co-ordinate with in the organizationKB2. Importance of effective communication in the workplaceKB3. Importance of teamwork in organizational and individual successKB4. Various components of effective communicationKB5. Key elements of active listeningKB6. Value and importance of active listening and assertive communicationKB7. Barriers to effective communicationKB8. Importance of tone and pitch in effective communicationKB9. Importance of avoiding casual expletives and unpleasant terms whilecommunicating professional circlesKB10. How poor communication practices can disturb people, environment andcause problems for the employee, the employer and the customerKB11. Importance of ethics for professional successKB12. Importance of discipline for professional successKB13. What constitutes disciplined behaviour for a working professionalKB14. Common reasons for interpersonal conflictKB15. Importance of developing effective working relationships for professionalsuccessKB16. Expressing and addressing grievances appropriately and effectivelyKB17. Importance and ways of managing interpersonal conflict effectively


Element Skills

A. Core Skills/Generic Skills

Reading and Writing SkillsThe user/individual on the job needs to know and understand how to:

SA1. Read and comprehend basic content to read labels, charts, signage’sSA2. Read and comprehend basic English to read manuals of operationsSA3. Read and write an accident/incident report in local language or English


SA4. Question co-workers appropriately in order to clarify instructions and otherissuesSA5. Provide clear instructions to co-workers, subordinates others

Decision MakingThe user/individual on the job needs to know and understand how to:

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SA6. Make appropriate decisions pertaining to the concerned area of work withrespect to intended work objective, span of authority, responsibility, laid downprocedure and guidelines

B. Professional SkillsPlan and OrganizeThe user/individual on the job needs to know and understand:

SB1. Plan and organize their own work schedule, work area, tools, equipment andmaterials to maintain decorum and for improved productivity

Working with othersThe user/individual on the job needs to know and understand how to:

SB2. Remain congenial while discussing and debating issues with co-workersSB3. Follow appropriate protocols for communication based on situation, hierarchy,organizational culture and practiceSB4. Ask for, provide and receive required assistance where possible to ensureachievement of work related objectivesSB5. Thank co-workers for any assistance receivedSB6. Offer appropriate respect based on mutuality and respect for fellowworkmanship and authority

Problem SolvingThe user/individual on the job needs to know and understand how to:

SB7. Think through the problem, evaluate the possible solution(s) and suggest anoptimum /best possible solution(s)SB8. Identify immediate or temporary solutions to resolve delaysSB9. Identify sources of support that can be availed of for problem solving for variouskind of problemsSB10. Seek appropriate assistance from other sources to resolve problemsSB11. Report problems that you cannot resolve to appropriate authority


SB12. Identify cause and effect relations in their area of workSB13. Use cause and effect relations to anticipate potential problems and theirsolution

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NOS Version Control

NOS Code ISC/N0009

Credits(NSQF) TBD Version number 1.0Industry Iron and steel Drafted on 23/07/2014Industry Sub-sector All departments Last reviewed on 30/12/2014


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CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role: EOT Crane OperatorQualification Pack: ISC/Q0901Sector Skill Council: Indian Iron & Steel Sector Skill Council

Guidelines for Assessment:

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. EachPerformance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will alsolay down proportion of marks for Theory and Skills Practical for each PC.2. The assessment for the theory part will be based on knowledge bank of questions created by theSSC.3. Individual assessment agencies will create unique question papers for theory part for eachcandidate at each examination/training center (as per assessment criteria below)4. Individual assessment agencies will create unique evaluations for skill practical for every studentat each examination/training center based on this criteria.5. To pass the Qualification Pack , every trainee should score a minimum of 60% in every NOS.6. In case of successfully passing only certain number of NOS's, the trainee is eligible to takesubsequent assessment on the balance NOS's to pass the Qualification Pack.

Marks AllocatedNOSs PCs Total

Marks1000

Out Of Theory Practical

ISC/N0913:Check thecontrolsystems ofthe crane

PC1. Understand and interpret thedifferent signals used in the shop floor

350

40 10 30

PC2. Respond to the signal when receivedand prepare for transfer of material

40 10 30

PC3. Check the condition of the ground(e.g. building site) before setting up thecrane

60 20 40

PC4. Check the movement of the crane –cross trolley and long trolley, lifting hook,break, before operating

70 20 50

PC5. Check crane cabin/pendant/remotecontrol instruments to make sure thatloads hooked on their machines arewithin safe working limits

70 20 50

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PC6. Inspect working condition of brakesystem (hoist break, cross trolley brakeand long travel brake)

70 20 50

Total 350 100 250ISC/N0914:Operate thecrane totransfermaterial

PC1. Understand and aware on how muchmaterial can be safely hoisted in each loadaccording to the crane's capacity

400

105 25 80

PC2. Observe and follow the signals givenby shop floor who direct the moving andpositioning of the loads

105 25 80

PC3. Move the crane and position thehook so that shop floor personnel canattach loads, slings, shackles and chains

105 25 80

PC4. Maintain cranes by inspecting themfor defects or wear, lubricate ropes andwinches, and replace worn cables

85 25 60

Total 400 100 300ISC/N0008:Use basichealth andsafetypractices attheworkplace

PC1. Use protective clothing/equipmentfor specific tasks and work conditions

150

9 4 5

PC2. State the name and location ofpeople responsible for health and safetyin the workplace

6 1 5

PC3. State the names and location ofdocuments that refer to health and safetyin the workplace

2 1 1

PC4. Identify job-site hazardous work andstate possible causes of risk or accident inthe workplace

8 4 4

PC5. Carry out safe working practiceswhile dealing with hazards to ensure thesafety of self and others state methods ofaccident prevention in the workenvironment of the job role

6 1 5

PC6. State location of general health andsafety equipment in the workplace

6 1 5

PC7. Inspect for faults, set up and safelyuse steps and ladders in general use

6 1 5

PC8. Work safely in and around trenches,elevated places and confined areas

6 1 5

PC9. Lift heavy objects safely using correctprocedures

6 1 5

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PC10. Apply good housekeeping practicesat all times

2 1 1

PC11. Identify common hazard signsdisplayed in various areas

6 5 1

PC12. Retrieve and/or point outdocuments that refer to health and safetyin the workplace

5 1 4

PC13. Use the various appropriate fireextinguishers on different types of firescorrectly

9 4 5

PC14. Demonstrate rescue techniquesapplied during fire hazard

8 4 4

PC15. Demonstrate good housekeeping inorder to prevent fire hazards

2 1 1

PC16. Demonstrate the correct use of afire extinguisher

6 1 5

PC17. Demonstrate how to free a personfrom electrocution

6 1 5

PC18. Administer appropriate first aid tovictims as required e.g. in case ofbleeding, burns, choking, electric shock,poisoning etc.

8 3 5

PC19. Demonstrate basic techniques ofbandaging

6 1 5

PC20. Respond promptly andappropriately to an accident situation ormedical emergency in real or simulatedenvironments

7 2 5

PC21. Perform and organize lossminimization or rescue activity during anaccident in real or simulatedenvironments

6 1 5

PC22. Administer first aid to victims incase of a heart attack or cardiac arrestdue to electric shock, before the arrival ofemergency services in real or simulatedcases

6 1 5

PC23. Demonstrate the artificialrespiration and the CPR Process

6 1 5

PC24. Participate in emergencyprocedures

6 1 5

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PC25. Complete a writtenaccident/incident report or dictate areport to another person, and send reportto person responsible

4 1 3

PC26. Demonstrate correct method tomove injured people and others during anemergency

2 1 1

Total 150 45 105ISC/N0009:Workseffectivelywith others

PC1. Accurately receive information andinstructions from the supervisor andfellow workers, getting clarification whererequired

100

10 5 5

PC2. Accurately pass on information toauthorized persons who require it andwithin agreed timescale and confirm itsreceipt

10 5 5

PC3. Provide information to others clearly,at a pace and in a manner that helps themto understand

10 0 10

PC4. Display helpful behaviour by assistingothers in performing tasks in a positivemanner, where required and possible

10 5 5

PC5. Consult with and assist others tomaximize effectiveness and efficiency incarrying out tasks

10 5 5

PC6. Display appropriate communicationetiquette while working

10 0 10

PC7. Display active listening skills whileinteracting with others at work

10 0 10

PC8. Use appropriate tone, pitch andlanguage to convey politeness,assertiveness, care and professionalism

10 5 5

PC9. Demonstrate responsible anddisciplined behaviours at the workplace

15 5 10

PC10. Escalate grievances and problemsto supervisor

5 0 5

Total 100 30 70

Indian Iron & Steel Sector Skill Council...EOT Overhead Crane Operator 2 | Page Qualifications Pack...

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