INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran...

63
INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot @searchbrat [email protected]

Transcript of INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran...

Page 1: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

INBOUND MARKETING: Your Secrets to Success.

Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]

Page 2: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Kieran Flanagan@searchbrat“Highly motivated

marketing geek high

on data crack.”

Page 3: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Our Inbound Marketing Methodology

Source - http://www.hubspot.com/products/inbound-marketing/

Page 4: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

for how your customers

buy today

Page 5: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Have a Need

65% Europeans

88% UK B2B

Page 6: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Research Options

Research Options

Page 7: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

TrustNetworks

Page 8: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

They like to educate themselves

rather than speak with a sales person

60% of the sales

cycle is over – before

a buyer talks to your

salesperson.

Corporate Executive Board: bit.ly/zub217

Page 9: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Convert

Page 10: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Retain Customers

Retain

Page 11: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Your consumer has changed,

They are in control.

Page 12: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Don’t Interrupt

Page 13: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Be What’s Consumed

Page 14: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Inbound Marketing

is the art of

creating persona

driven marketing

across your entire

funnel.

@Searchbrat

Page 15: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

How You Can be

Successful with

Inbound Marketing.

Page 16: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

1BUYER

PERSONAS

KNOW YOUR BUYER

PERSONAS11 Be Relevant

Page 17: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

of European marketers are

focused on reaching the right

audience, and converting them

into leads.

23%

of European marketers

are focused on reaching

the right audience, and

converting them into

leads.

23%

Resource: http://offers.hubspot.com/2013-state-of-inbound-marketing-europe

Page 18: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

@CMIContent

“54% of b2b

marketers are

going to increase

their spend on

content marketing

this year.”

Page 19: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

MARKETING MARY• Professional marketer (VP, Director, Manager)

• Mid-sized company (25-200 employees)

• Small marketing team (1-5 people)

• BComm (DIT), MBA (Smurftt)

• 42, Married, 2 Kids (10 and 6)

Goals:

• Support sales with collateral and leads

• Manage company communications

• Build awareness

Challenges:

• Too much to do

• Not sure how to get there

• Marketing tool and channel mess

Loves HubSpot because:

• Easy to use tools that make her life easier

• Learn inbound marketing best practices

• Easier reporting to sales and CEO

Page 20: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Researching Your Personas:Know What To Ask.

1

Page 21: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Persona Profile Checklist

Page 22: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Researching Your Personas:Know Who To Ask.

2

Page 23: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Research your

customers

Page 24: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Listen on

Social Media

Segment Your Lists

Page 25: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Use Lead

Intelligence

Page 26: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Form fields

Woah!

Wow!

Cool!

Good to know! Yes!

Awesome!

Great!

Page 27: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Talk to sales The biggest

problem our

prospects have

is…

Page 28: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

3Create

Marketing Assets

Create a Content Machine22Create a Content Machine

Page 29: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

@TheSalesLion

Great content is the

best sales tool in

the world.

Page 30: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

“It’s easy for HubSpot to talk about content. They have lot’s of resources.”

Page 31: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

0

2000000

4000000

6000000

8000000

10000000

12000000

14000000

2006 2007 2008 2009 2010 2011 2012

TRAFFIC TO HUBSPOT.COM

We started here

Page 32: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

0

2000000

4000000

6000000

8000000

10000000

12000000

14000000

2006 2007 2008 2009 2010 2011 2012

TRAFFIC TO HUBSPOT.COM

Don’t give up

(Persistent & Consistent)

Page 33: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Recycle

Curated

Created

CoMarket

Resources

Required

Expected Results

YOUR CONTENT TYPES

Page 34: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Recycle

Curated

Created

CoMarket

Resources

Required

Expected Results

YOUR CONTENT TYPES

Page 35: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Curating Industry

News

Page 36: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Curating Industry

News

Page 37: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Recycle

Curated

Created

CoMarket

Resources

Required

Expected Results

YOUR CONTENT TYPES

Page 38: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

NewsJacking

Page 39: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Data Driven

Content

Page 40: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Data Driven

Content

Page 41: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Interactive Tools

Page 42: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Recycle

Curated

Created

CoMarket

Resources

Required

Expected Results

YOUR CONTENT TYPES

Page 43: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Page 44: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Blog & eBooks Tools Photos Videos & Podcasts Presentations

RECYLCE IN LOTS

OF FORMATS

Page 45: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Recycle

Curated

Created

CoMarket

Resources

Required

Expected Results

YOUR CONTENT TYPES

Page 46: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Close

Think

Partnerships

Page 47: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

THINK LIKE A PUBLISHING COMPANY.

Page 48: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Great content teams suck in

valuable information

Great content teams suck in

valuable information

Page 49: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

ASSETS MEAN YOU OWN YOUR MARKETING

Vs

70%of our blog

leads are from

OLD articles

Page 50: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

3Create

Marketing Assets

Create a Content Machine23

Context to Personalise your

Funnel3USE CONTEXT

TO PERSONALISE

Page 51: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

PERSONALISE YOUR MARKETING

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

Enterprise Erin Owner Ollie

Page 52: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

ATTRACT QUALIFIED VISITS

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

Page 53: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CONTEXT TO PERSONALISE

DelightI’m a leadI’m a new

visitor

Page 54: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CONVERTS INTO QUALIFIED LEADS

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

Page 55: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CONTEXT TO SEGMENT

DelightI love this

topic

Easily send follow up offer

to all people who download

this content

Page 56: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CLOSES ACTUAL SALES

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

Page 57: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CONTEXT TO SELL MORE

DelightI am ready

to be called

Page 58: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

DELIGHTS YOUR CUSTOMERS

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

Page 59: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

CONTEXT TO DELIGHT CUSTOMERS

I’m already

a customer

Page 60: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

4MEASURE LIKE

a BOSSAct like a Sales

team4Act like a Sales

team4

Page 61: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Align Your Marketing & Sales

Demo

Trial

Contact

Sales

IMA

Page 62: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Measure daily, Evolve Fast

Page 63: INBOUND MARKETING: Your Secrets to Success. · INBOUND MARKETING: Your Secrets to Success. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot ... Successful with Inbound Marketing.

Questions ?