In pursuit of emotions at the workplace

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Transcript of In pursuit of emotions at the workplace

Page 1: In pursuit of emotions at the workplace
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In pursuit of emotions at the workplace

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Why are group emotions

important ?

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Cognitive Culture vs Emotional Culture

Sigal Barsade and Olivia A O’Neill, HBR 2016

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Emotions drive superior performance

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Emotional Contagion

Sigal Barsade

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The new workforce

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So let’s understand emotions

The Circumplex model of Emotions

Russell (1980)

ACTIVE

PASSIVE

PLEASANTUNPLEASANT

* Excited

* Happy

* RelaxedTired *

Bored *

Gloomy **

Content

Frustrated *

Angry *

NEUTRAL

Tense *

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During CHANGESympathy…

Compassion

Quy Huy, various research papers

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When

Hope … OptimismMOBILISING PEOPLE

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For

Joy… Playfulness

INNOVATION

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So how do we harness group

emotions ?

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Emotional Intelligence – Why it can matter more than IQ Daniel Goleman

(1995)

SELF AWARENES

S

SOCIAL AWARENES

S

SELF MANAGEMENT

RELATIONSHIP

MANAGEMENT

SELF

EMOTION REGULATION

SOCIAL

EMOTION RECOGNITION

Understanding Emotional Intelligence

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Leader Emotional Displays

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Conscious Emotion Management

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EstablishEmotion

Management

practices

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Let’s harness the power of

Group Emotions