Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016
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Pioneering the Casual Dining Experience
Transcript of Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016
PioneeringtheCasualDiningExperience
WhenDigitalandPhysicalCollide
DigitalGuestExperience
DigitalGuestExperienceImpacts
Guest Data, Analytics & Personalization
KeyTakeaways
• Changing consumerexpectations1
• Be disruptiveandinnovative2
• Relevant customerexperience3
