Software SolutionS

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Microsoft® Software Assurance Planning Services offer structured consulting engagements to help ease your implementation planning of Microsoft software and optimize your business processes. Planning Services engagements bring you Microsoft technology expertise, insight into software functionalities, and tools and resources, delivered by a Microsoft certified Insight consultant qualified to address your unique needs. Using Microsoft-developed best practices, the consultant provides planning guidance and analysis that can help boost productivity across your organization and help you get the most from your Microsoft software. The objective is to help reduce the cost and complexity associated with high levels of process and automation. The number of engagement days is 1, 3, 5, 10, or 15 as determined by your Software Assurance coverage.

Improve Communication by Implementing the Latest Microsoft SoftwareMicrosoft Software Assurance Planning Services

Assess how Microsoft technology can help lower

costs and optimize your infrastructure. Planning

Services can help you identify a solid approach for

the implementation and management of your

Microsoft software.

Receive the latest best practices

and tools from Microsoft.

Consultants leverage best practices

for Microsoft technology planning and

provide tools and technologies that help you

manage the migration process.

Get expert, personalized service. Consultants provide

the knowledge and expertise needed to successfully

deploy Microsoft technology based on your unique

needs and environment.

Build a customized deployment,

migration, or business value plan.

Planning Services can provide you

a comprehensive assessment of your

Microsoft technology that outlines how you

can deploy Microsoft software and demonstrates how

the technology works.

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Enhance end user unified communication by leveraging Exchange Deployment Planning Service (EDPS)Microsoft® Exchange Deployment Planning Services (EDPS) are designed to help you evaluate and plan your Unified Communications solution implementation – on premise, in the cloud, or in a hybrid environment. This structured engagement can help you understand why and how to implement your Microsoft Exchange Server 2010 or Microsoft Lync Server 2010 solution. EDPS provides you with a certified Insight consultant who will customize the engagement to meet your needs and help you understand the business value of unifying communication solutions. It will give you more confidence by helping you understand how it fits within your environment, or guide you through a planning process to help you implement your Unified Communications solution for the organization. EDPS structured engagements range from 1 to 15 days based on the number of Planning Services days you have available.

EDPS helps you tailor your Microsoft Unified Communications solution to best suit your needs

With EDPS, you can: •UnderstandthebusinessimpactofdeployingUnifiedCommunicationssolutions. •SeehowUnifiedCommunicationsfitswithinyourenvironmentthroughin-depth

technology discussions and product demonstrations. •TrynewfeaturesandenhancementsofExchangeServerLyncServer. •Gethelpplanninganefficient,customizedUnifiedCommunicationssolution. •ReceiveguidanceonyourexistingdesignandwaystoimproveitbasedonMicrosoft

best practices.

EDPS can be especially beneficial if you are considering: •UpgradingtoExchangeServer2010orExchangeCloud(Office365) •Enterprisetelephonydeploymentforintegratedvoice,emailandpresence •VoicemailconsolidationwithExchange2010withtranscribingfeatures •Audio/video/webconferencingdeployment •DeploymentofIMandpresenceandpeer-to-peeraudio/videoconferencing

Adoption Strategy: Manageable, Supportable, RepeatableThe engagement provides you with a collaborative and comprehensive consulting experience based on a Microsoft frameworks and base practices from the industry and Insight. The certified EDPS consultant creates a detailed roadmap for a seamless transformation of the business and technical environment.

Depending on the engagement length, this may include: •ProfessionalconsultationonhowtoplanandprepareforasuccessfulUnified

Communications implementation. •AUnifiedCommunicationsBusinessValueAssessmenttobuildabusinessdocumentto

showtotalcostofownership(TCO)andreturnoninvestment(ROI). •AseriesofinteractivetechnicalsessionscoveringmostaspectsofanExchangeServer

or Lync Server deployment. •DeploymentofProofofConceptinalabenvironment. •Aseriesofrequirement-gatheringworkshopsoranarchitecturaldesignsession. •Captureofkeyrequirementsandmajorcomponentsoftheexistingenvironment. •Ahigh-levelvision/scopedocument. •Ahigh-leveldeploymentplantailoredtomeetyouruniqueneeds. •Detaileddocumentationofdeploymentengagementsuchasabusinesscase,

assessment, conceptual design, migration strategy, risk assessment, or design gap analysis.

Why InSIght

Insight is one of Microsoft’s largest partners in the world with over 1000+ certified Microsoft experts. Insight is one of the few top registered and certified EDPS partners with Microsoft Unified Communications Competency accreditation. Insight maintains the required certified and trained consultants with expert level knowledge and knowhow for optimizing desktop deployments and business productivity suite applications.

AboUt InSIght

Insight is a technology solutions provider serving global and local clients in 190 countries. Today, thousands of clients, including morethan80percentoftheGlobalFortune 500, rely on Insight to acquire, implement and manage technology solutions to empower their business. Insight provides software and licensing services globally. In addition, we offer a comprehensive portfolio which also includes networking, hardware and value added services for our clients in North America and the U.K. We are aggressively expanding our global capabilities by introducing new offerings, including hardware and services, to meet emerging needs for our clients worldwide.

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Insight and the Insight logo are registered trademarks of Insight Direct USA, Inc. All other trademarks, registered trademarks, photos, logos and illustrations are the property of their respective owners. ©2011, Insight Direct USA, Inc. All rights reserved. Updated 4.11. 11-11782

What you can expect?An EDPS engagement has multiple offerings to cover a wide range of business and deploymentplanningneeds.Belowaregeneralguidelinesofwhatyoumightexpectbasedonthe approved engagement agreement between you and the Insight consultant, which takes into consideration the offering you select, the number of days you have available, and the days the engagement may require.

Understand the value •BusinessValueAssessment(BVA). •UnderstandthebusinessimpactwheninvestinginUnifiedCommunicationssolutions

includingtotalcostofownership(TCO)andreturnoninvestment(ROI). •EstimatedDaystoDeliver:1-5 •Outcome:BusinessCaseDocument

Architectural Design Session (ADS) •SeehowUnifiedCommunicationssolutionisafitwithinyourenvironmentthroughin-

depth technology discussions and product demos. •EstimatedDaystoDeliver:1-3 •Outcome:Assessmentoforganizationalrequirementsandidentifyinggoals

Proof-of-Concept •ProofofConceptorLimitedPre-ProductionPilot •Tryoutnewfeaturesandenhancementsinalabenvironment. •EstimatedDaystoDeliver:2-15 •Outcome:VariesbasedondesiredparametersfortheProofofConcept(POC)or

Pilot.POC/PilotEvaluationDocument–Useresultstoassistindevelopmentofatest plan.

Plan the solution •DeploymentPlanning •DeepdiveintodefiningorganizationalneedstodesigncustomizedUnified

Communications solutions; identify goals for both your IT infrastructure and the outcome of the EDPS engagement. Next, through a series of technical presentations, see how your organization can realize the benefits of a more efficient infrastructure by deploying the solution.

•EstimatedDaystoDeliver:3-15 •Outcome:Planthesolution •Summaryofengagementfindings •Supportingdocumentationtodevelopcustomdeploymentactivitiesplan.Mayinclude: •Conceptualdesign •Conceptualmigrationstrategy •Riskassessment •High-levelvision/scopedocument

1 Day 3 Day 5 Day 10 Day 15 Day

Understand the Value 3 3 3 3 3

Architecture Design Session 3 3 3 3

Plan the Solution 3 3 3 3

Proof-of-Concept 3 3 3