Implementing the Single Window Vision

–Single Window Evolution and Master Plan-

International Islamic Trade Finance Corporation (ITFC)Casablanca, Morocco,

February 2013

This presentation

Information Systems in crossborder supply chains

Single Window Evolution Model

The Single Window Master Plan

Standards and best practice forSingle Window implementation

Integrated Customs Systems

Key functionalities•Supports entire clearance process•Integration of Declarants, agents,OGA• electronic risk assessment•EDI with other agencies/declarants

Contribution to TF•Faster processing•Adoption of standards and bestpractice•Transparent and uniformprocessing•Less contact between humanbeings•Integration of stakeholders•Offers new possibilities: Riskmanagement, trade statistics,pre-arrival processing

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Key functionalities•integration of different Governmentagencies•Integration of different privatesector stakeholders•Better regulation/and or efficiency

Contribution to TF

• Harmonize andstandardize exchange ofinformation through thesupply chain

• Tracking and tracing• Increased security and

compliance• Smart supply chain

management

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Regulatory Systems/Logistic Systems

Port Community Systems

“A Port Community System isand electronic Platform whichconnects the multiple systemsoperated by a variety oforganizations that make up aseaport, airport of inland portcommunity.” (EPCSA)

Contribution to TF

Harmonize and standardizeexchange of informationthrough the transport chain

Integrate between thecommercial and regulatoryoperators in a transport hub

Bridge to other SW services(Customs, ICS, NCTS, Transit,maritime SW, ..)

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Single Window Systems

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PORT

AUTHORITY

CUSTOMS

CONSIGNOR

PORT

HEALTH

CARRIER

HAULIERWHARFINGER

CUSTOMS

BROKER

LINE

AGENTCONSIGNEE

SingleWindow

Contribution to TF

Harmonize and standardizeexchange of information forcross border trade

Integrate regulatoryagencies and private sector

Change management

Automation andintroduction of eBusiness

A trend towards IIS in developedeconomies

Interagency Information System (IIS): Establishes collaborationbetween stakeholders through sharing of information

IIS fast developing in advanced trading nations

IIS reaching developing countries

Drivers:

complexity of modern supply chains

global competition

Need for security, consumer and environment protection

The SW strategy needs to provide a holistic vision ofhow the different IIS will evolve and collaborate.

National Single Window Evolution Plan

PaperlessCustoms

Integrationwith otherregulatorybodies

PortCommunitySystems

National SW

Regional SW

Benefits/Costs

Time

Single Window Evolutoin Plan Korea

Managing the Implementation: The MasterPlan

Time

PaperlessCustoms

Integrationwith otherregulatorybodies

PortCommunitySystems

National SW

Regional SW

SWeL: Single Window e-LogisticsMOC: Ministry of CommerceOGAs: Other government agenciesDOF: Department of FisheriesEDI: Electronic Data Interchange

MICT: Ministry of Information and Communication TechnologyTH eGIF: Thailand’s e-Government Interoperability FrameworkNSWx: National Single Window hub for information sharing and exchangeDLD: Department of Livestock DevelopmentPKI: Public Key Infrastructure

1998 2001 20021999 2000 2003 2006 20072004 2005 2009 20102008

Submission ofdeclarationmanually or

electronically viaEDI

Paperless customs declaration and clearance(ebXML/XML/PKI)

Implementation Plan for Thailand’sSWeL approved by the Cabinet

Logistics development as one of thenational agenda in Thailand’s

Competitiveness Strategy

Agreement to Establishand Implement ASEAN

Single Window signed

Cabinet’s designation of Customs as agencyto lead SWeL implementation and MICT to

manage the project and allocated budget

Cabinet’s allocation of 31 millionUSD for SWeL implementation

Business model study inclusive of analysis andsimplification of business processes in export andimport of strategic products

Analysis and simplification of business processes forcross-border movement of goods in 4 modes (road,rail, sea, air)

Data Harmonization Phase 1:transport documents

Data Harmonization Phase 2: permits,licenses, certificates, and their applicationforms from 21 OGAs

Data Harmonization Phase 3:documents required by OGAs andtrade community including bankand insurance

Development of trade facilitationsystems (ebXML/XML/PKI) in12 OGAs

Development of Single WindowEntry Prototype

Pilot information sharing and exchangebetween Customs and 6 OGAs

THeGIF

Establishment ofNational Root

CertificationAuthority

Electronic application for Certificate ofOrigin and trade permit from MOC

Developmentof NSWx

Development ofe-Port, e-Toll, e-Gate

Cross-borderinformation sharingand exchange

Electronic application for certificate, permit, andlicense from DLD and DOF

Electronic Transaction Act

Electronic Transaction Act (Amendment)

Royal Decree onRegulatoryPractices in

e-GovernmentImplementation

ComputerCrime Act

Single Window Development in Thailand

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Single Window Project without a good plan..

“If you don’t know where you are going,

any road will do” (Chinese Proverb)

UNECE/ESCAP Guide for Single Window master plan decomposes theimplementation challenge into manageable sub projects

ComplicatedTrade Procedures

Laws and Regulations

Many Document Requirements

Inadequacy in Technology Infrastructure

Many Stakeholders

Conflict of Interest Compliance

GovernanceMany different ICT systems

People and BusinessIn-Readiness

Difficulty in tradedata exchange

Barriers inInteroperability

Regional Connectivity

Connectivity withinthe country

System Development

ChangeManagement

Masterplan decomposingchallenges into smaller and more manageable sub-projectsThe Single Window Master Plan

Policy makers and managers developthe national SW vision and roadmap

Brings together standards, researchand experience from practitioners

Evolution of the SW: phases,objectives, costs, benefits, indicators

Structured approaches to plan andmanage SW projects (TOGAF)

A network for exchange of experienceand knowledge: training, nationalcase studies

UNNEXT Guide for Single WindowPlanning

Single Window is at the intersection oftechnology, business practice and law

Create an enabling legal environment

Legal challenges

Legal gap analysis for SW

Role of international best practice(UNCITRAL)

Specific knowledge areas: data integrity,electronic signatures, ..

Regional aspects of informationexchange

A network for exchange of experienceand knowledge: training, national casestudies

UNNEXT Legal Guide for Single Window

Analyse and simplify BusinessProcesses for SW

Analyse processes

Identify bottlenecks

Improve processes

Automate processes

Based on open standards: UML

A network for exchange ofexperience and knowledge:training, national case studies

UNNEXT Guide for Business ProcessAnalysis

Data exchange in SW needs standards

Simplification, standardization ofdocuments and data

Document alignment (UN Layout Key)

National data dictionary (UNTDED)

Data models (WCO DM and CEFACTCCL)

Electronic Documents (XML,EDIFACT)

A network for exchange of experienceand knowledge

UNNEXT Guide for Document and DataHarmonization for paperless trade

Recommendations for policy makers (I)National Evolution Model

Develop a plan for the evolution of thenational trade platforms

A national evolution model

Assess countries current state (as is)

Identify the NEXT step in evolution(to be)

Define objectives and indicators ofachievement

Evaluate cost and benefits

Decide

PaperlessCustoms

IntegrationPortCommunitySystems

National SW

Regional SW

Recommendation for policy makers (II)The Single Window Master plan

Develop a master plan for the development of eachtrade platform:

Decomposition of challenge in sub projects Structured approach to SW implementation:

Objectives and KPI Process Analysis and simplification Document and data harmonization standards Legal framework

Define different implementation phases Measure implementation progress Ensure stakeholder and policy support

Thank You

Markus Pikart

United Nations Economic Commission forEurope

Markus.Pikart@UNECE.org