She Used UX Methods In Her Course Design. What Happened Next Will Amaze You!! #iMoot15 Keynote 28 May 2015

Joyce & Jess

@catspyjamasnz @jlknott

Why UX Design & Methods?

UX Design

LX Design

Service Design UI Design

Learning Design

LX Design

User experience design is not user interface design or UX≠ UI (and so LX≠LI)

Like us to find out why

What is the LX that we currently offer?

UX of current course design practices

Get started with LX Design with these 8 weird tricks!

1. Using Personas

Which Game of Thrones character are you?

The road is long…

2. Learner Journey Mapping

From https://sustainableservice.wordpress.com

Keeping Graduates Green

From seedandsprout.com

From U

X Lady http://w

ww

.ux-lady.com/diy-experience-m

ap/#more-14

From U

X Lady http://w

ww

.ux-lady.com/diy-experience-m

ap/#more-14

From Designng CX http://designingcx.com/2012/10/23/prototype-portable-journey-mapping-worksheet/

From

http://madebym

any.com/blog/w

e-re-building-the-next-stage-of-picle

Pre Start Week 2-6 Week 7-10 Week 11-12 End & post

LMS Wiki is tricky to participate inK

Content Early access J

Teacher Picture & intro video J

No involvement in review K

Peers No icebreaker K

Library Intro but use in wk 7 K

3. Getting to MVP

Your course as a Minimum Viable Product

Your course as a Minimum Viable Product

Image source: http://knowbyart.com/welcome/?p=148

A nalyze D esign D evelop I mplement E valuate?

The ultimate learner experience test

Learner Testing

Image source: http://www.smashingmagazine.com/2013/09/23/5-step-process-conducting-user-research/

Learning from Eric Ries and Lean Startup

4. Build – Measure - Learn

IDEAS

EXPER IENCE

DATA

LEARN BUILD

MEASURE

Build smarter Incremental deployment Sequential experiences

Developer sandbox Usability tests

Simple prototypes Build what you need

Borrow the rest Experience first, content second

Measure smarter Ongoing usability tests

Do user surveys/focus groups A/B testing

Measure smarter Have a clear course/ experience owner Real time alerts on course issues

Learn smarter Learner analytics Weekly reports Course/experience owner reporting Find data everywhere

Observation of learner behaviors and understanding

5. Usability Testing

Every learning management system UI ever

Don’t M

ake Me Think https://w

ww

.sensible.com/dm

mt.htm

l

Might as well flip a coin. Or not?

6. A/B Testing

The gathering…

7. Card sorting

Stop running scared of surveys

8. Surveys

Design for learner, not for yourself Design for agility, not for stasis Design for experiences, not for content

Summing up…

@lxdesignco #lxdesign Facebook.com/lxdesignco Search: lxdesign

Let’s chat! Collaborate! Create!

Joyce Seitzinger @catspyjamasnz @academictribe Jess Knott, Ph.D. @jlknott

Let’s chat! Collaborate! Create!