Immersive Remote Assistance Platform

Immersive Remote Assistance Platform © 2019 Capgemini. All rights reserved.

Agenda

Introduction

Andy3D Remote at a glance

Main features

A full pay per use price model

Credentials

Architecture considerations

Award

3Immersive Remote Assistance Platform © 2019 Capgemini. All rights reserved.

Introduction

Bridging the gap between digital and physical worlds for remote workers in mobility

Andy3D Remote is the only complete multi-channels Remote Assistance Platform providing Digital Continuity of 3D models

In case of a problem on the field, Operators can call remote Experts, to get immediate help


Andy3D Remote at a glance

Audio and video live

streams, chat and file sharing

SimultaneousMulti-Users conference

mode

https://www.youtube.com/watch?v=j3JDeYR6Ctw

State-Of-The-Art User Experience

Any mobile OS and devices including hands-free: HoloLens 1-2 and

wearables (Realwear, Vuzix, Toshiba)

SimultaneousMulti-

Locations

https://www.youtube.com/watch?v=j3JDeYR6Ctw


Main features

Audio and video adaptative live streams, chat and file sharing

Seamless IS/IT deployment:

SaaS mode, public/private Cloud or On-Premise

Advanced Features:

3D CAD model remote sharing, AR, VR

Secured remote exchanges and user identification

Multi-mobile devices & wearables, multi-OS availability

3/4/5G & Wifi connectivity and low band functioning

Ergonomic, intuitive and high performance user experience

Multi-users conference mode

Powered by Capgemini with no third party software licensing

Standard Development Kit for mobile application integration


AR for field operatorVR for remote experts

3D CAD model simplification and tessellation powered by OpenCascade Technology

3D Immersive Advanced Features

Digital continuity provided by full 3D environment

Natively Supported 3D Formats: STEP, IGES, BREP, XBF

With additional connector: CATIA V4, CATIA V5, CATIA V6, DXF, Inventor, Creo, Rhino, NX, SoldEdge, SolidWorks

Remote Collaboration with 3D model’s interactions and annotations


Windows 10

Windows 10 Web Android Apple HoloLens HTC Vives

Windows 10

Windows 10

Android

Apple

HoloLens

RealWear

Multi Devices – Multi OS

Multi Devices Multi Operating Systems

Windows (EXE – UWP)

IOS (11,X+)Android(4.4+)

Expert

Op

erato

r

Available & compatible Next Release Product Roadmap


https://www.youtube.com

/watch?v=AJ4Wy1m67tk

How to use it ?

InstantMessaging

Screenshot manager

Documentexchange

Livestreaming

https://www.youtube.com/watch?v=AJ4Wy1m67tk


3D Advanced Features:AR/VR, 3D CAD remote interactions & annotations

Multi Mobile Devices – Multi OS

SaaS / Public or Private Cloud / On-Premise

Natively Secured with tailored security rules implementation capability

Standard Development Kit for integration into existing mobile apps

Our Strengthsat a glance

Simultaneous Multiples Users & Locations


A flexible pricing model

Andy3D Remote

Pricing* (€, VAT

excluded) Pricing unit

Annual lease

Nominateduser

Full access to all functions 1 000 €Per nominated user,

transferable

Floating

Full access to all functions excl. 3D model sharing

5 000 €1 Token. Shareable by

up to 10 users

Full access to all functions incl. 3D model sharing

7 500 €1 Token. Shareable by

up to 10 users

Number ofnominated

users

Number of tokens

(Floating)

Discount on volume

100 + 10 + 30%

200 + 20 + 40%

500 + 50 + 50%

1000 + 100 + 60%

(*) The license price doesn’t include the backend hosting (SaaS mode, client’s public/private cloud or on premise) and the hardware. SaaS mode available, pricing to be evaluated regarding the number of users, service level, data storage volume on the cloud


Architecture considerations (1/2)

ExpertOperator

Video andaudio streaming

Administrator

SaaS mode

OCC ServerAzure Storage

Azure Directory

Communication Servers

Back Office

Customer sub.OR

On premise / Customer infra.OR

Files and Users

management

Connection

Synchronisation

Authentification

File sharing


Architecture considerations (2/2)

▪ TCP customizable port between clients and servers.

▪ UDP – Range of customizable ports

▪ Network Minimum bandwith: 250kbps

▪ Unity 3D based application

▪ WebRTC technology for streaming

▪ Customization and dedicated integration of Andy3D Remote available

▪ Basis: OAUTH2 Authentication

▪ SAMLV2 possible for Authentication

▪ SRTP for audio and video encryption

▪ SaaS mode

▪ Integration in the client Cloud public/private tenants or on premise / datacenter

▪ International L3/L4 support team (EU, India) by ticketing available

▪ Windows 10 and Microsoft HoloLens 1/2 (UWP package to install)

▪ Android 4.4 and above

▪ iOS

▪ Web Application (expert role) for Microsoft Edge 12+ / Google Chrome 28+ / Mozilla Firefox 22+


Credentials (1/2)

Helicopter EngineOffshore Remote Diagnostic

Bus Cabin Assembly Remote Support


Credentials (2/2)

Collaboration between France and Kourou (On premises integration)

AIRBUS Defence & Space - distance eams Collaboration (Toulouse & Bruxelles) New Satellite Parts Inspection before sending

AIRBUS Aircraft - Software Development Kit use into their existing applications for remote features integration


Andy3D Remote - Award


a suite of mobile apps that comes in handy

This presentation contains information that may be privileged or confidential and is the property of the Capgemini Group.

Copyright © 2019 Capgemini. All rights reserved.

A global leader in consulting, technology services and digital transformation, Capgemini is

at the forefront of innovation to address the entire breadth of clients’ opportunities in the

evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and

deep industry-specific expertise, Capgemini enables organizations to realize their business

ambitions through an array of services from strategy to operations. Capgemini is driven

by the conviction that the business value of technology comes from and through people.

It is a multicultural company of over 200,000 team members in more than 40 countries.

The Group reported 2018 global revenues of EUR 13.2 billion.

About Capgemini

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Immersive Remote Assistance Platform

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