© 2015 IBM Corporation

IBM Connections Meetings Cloud

Heber Lopes

Social Consultant & Collaboration

ibmcloud.com/social

IBM Social Communications

Communications with a social twist

“IBM Social Communications helps businesses of all kinds create stronger and more productive engagementwith colleagues and with customers via real-time collaboration, based on state-of-the-art communications technology and an unparalleled social experience.”

IBM Connections

Meetings

Meetings

Use presenter tools to page through, point to, or annotate documents

Switch between panels using the navigation ribbon

Start, join, or mute audio-video conferences

A “meeting stream” panel to let you know what is happening, take notes, and collaborate

… from your browser

Desktop and app. sharing

An integrated document library for reuse of content and easy sharing from another device with an unlimited retention period

Meetings on a tablet or phone

• iOS and Android support

• Automatically join a meeting or an audio conference from your calendar

• Full capabilities for hosting a meeting

• Integration with Connections for files and profile information

Take control, share, download content

Record, create reports, manage the meeting

Annotate shared content with others

Remote control into a desktop !Capture of action items &

minutes in real-time

… from your mobile device

Audio-video conferencing in Cloud meetings

Choose your preferred video layout: multi-way continuous presence or active speaker

External guests can also participate to the audio-video conference

Video streams are selected based on who is speaking; up to 4 video participants (+ preview) are displayed at a given time

Up to 200 meeting participants can listen in. Continuous presence video & VOIP is free of charge. Optional dial-in from a phone with add-on.

Video resolution and bandwidth utilization is optimized for each attendee

Meetings with integrated Audio-Conferencing

VoIP Service

Calls from your PC

Toll-Free Calling

Domestic or International toll-free

calling from a phone handset

Toll CallingDomestic or International toll

calling from a phone handset

� Quality callsBuilt on private network

� Global access120+ global toll and toll-free access options in 50 countries

� Global support: *032 countries and 18 languages

� Scale: Up to 200 audio-conference attendees per meeting

� Easy to use: Audio-conferencing controls are integrated into the meetingBuilt-in reporting

Extend audio-conferencing with dial-in access

Toll-Free CallingDomestic or International toll-free

calling from a phone handset

Toll CallingDomestic or International toll

calling from a phone handset

Want to allow users to join with their telephone, in addition to accessing via a computer ?

• Purchase ($) an "audio-conferencing add-on" offering, a pool of audio-conferencing minutes in different geographic zones to

Record the content & audio

Join with a computer (VOIP)

Join with a telephone

Monitor the volume and the participation

Have confidence that you are using the most current version

Meetings: social file sharing

… from your browser, mobile device…

Foster collaboration

Easily share content

Tighten security

meetings, email, etc.I can reuse the file in chat, meetings, email, etc.

I can read and post comments

I can control access to the file

throughout the enterprise

I can help reduce the number of documents roaming throughout the enterprise

Access is automatically granted to the participants

Select the file to share from your library [Files]

An integrated collaboration platform

Built-in communications in IBM Verse

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Start a chat from your contacts

Start a meeting from the business card

Start a meeting from the calendar

Customer stories & partner solutions

Cloud meetings @ IBM

• Use reporting data for

internal billing between

IBM departments

• Leverage IBM social tools

(ex: communities) for

support and guidance

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• ~600,000 users are now transitioned to new meetings in IBM Connections cloud

• Officially launched in Q2 2014

• Security considerations:

• Federated ID management for authentication

• Passwords are required for all meetings

Cloud meetings in the consumer product industry

• A company with products that make people’s lives healthier and more enjoyable

– Global presence: 200 countries and territories– 24,000 employees

• Connections cloud meetings = “a single tool for everything”– Millions of meeting minutes per month

• Focus on ease of use and security– SSO = ease of use + consistent security management (ex: password

policies)– Requirement for browser access with “locked desktops”

• Benefits: moving to the cloud broke down infrastructure barriers– Ease of access for guests (external vendors, partners)

• Go to Web site, punch in number. • There is no registration or email address required.

– Strong mobile adoption (ex: sellers use iPad to present in meetings)

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• Invest in planning & IT to foster participation

– Provide personalized enablement material

• Ex: dedicated web page for meetings info, online content (PDF, videos) for new users

– Make the cloud transparent (ex: integrate meetings with Calendar and Profiles)

– Plan for ongoing change management

Cloud meetings in the consumer product industry

Cloud Chat @ Brunswick

• Global company with US headquarters

• Deployed SC Notes & Meetings in 2012

• Moved chat to cloud in 2014 for 7,000 users in one day

– Coordinated communications (ex: “new user ID”)

– Leveraged policies from IBM Notes client

– Only a few calls to the service desk (ex: forgotten password)

• A year later: “we don’t think about it: it just works”

• Why Connections Cloud ?

• Operational benefits from a cloud service

• Presence throughout all Connections cloud services

• No need to VPN for internal access

• Easy access with mobile devices

In Conclusion: The Social Communications Vision

• “IBM Social Communications help businesses of all kinds create stronger and more productive engagement with colleagues and with customers via realtime collaboration, based on state-of-the-art communications technology and an unparalleled social experience.”

Fundamentally Social Fundamentally Mobile Solution-Ready