Iain Sherriff Head of Transportation Smartcard Delivery.
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Transcript of Iain Sherriff Head of Transportation Smartcard Delivery.
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Iain Sherriff
Head of Transportation
Smartcard Delivery
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Scottish TransportScottish TransportSmartcard ProjectSmartcard Project
Initiate Project to deliverInitiate Project to deliver
Large scale bus ticketing systemLarge scale bus ticketing system
InteroperableInteroperable
ElectronicElectronic
Concessionary TravelConcessionary Travel
Forward RouteForward Route
NationalNational
MultiModalMultiModal
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Scottish TransportScottish TransportSmartcard ProjectSmartcard Project
NIMECNIMECNational
Interoperable
MultiModal
Electronic
ConcessionaryTravel Ticket Validation Infrastructure Project
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NIMECNIMEC
MINCEMINCE
MultiModal
Interoperable
National
Concessionary
Electronic
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TATTIESTATTIES
Transport
And
Travel
Ticketing
Infrastructure
Exclusively 4Senior citizens
NIMECNIMEC
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NIMECNIMEC
OpportunitiesOpportunities
Available BudgetAvailable Budget
Current SmartCard initiatives as a base Current SmartCard initiatives as a base
Common Benefits- national management of Common Benefits- national management of generation factorsgeneration factors
Exploitation of Real-Time Information technologyExploitation of Real-Time Information technology
Requirement for audit systemRequirement for audit system
Improved apportionment of costsImproved apportionment of costs
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NIMECNIMECThreatsThreats
Management of Social Transport demand and Management of Social Transport demand and capacitycapacityChanges to Passenger movement patternsChanges to Passenger movement patternsDifficult to implement audit rulesDifficult to implement audit rulesInformation OwnershipInformation OwnershipExisting Proprietary and Legacy systemsExisting Proprietary and Legacy systemsNumber of concessionary schemesNumber of concessionary schemesFailure of all parties to engageFailure of all parties to engageAvailability of an Affordable Transport StandardAvailability of an Affordable Transport Standard
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NIMECNIMECKey ActorsKey Actors The MinisterScottish Executive*Scottish Transport Authority*Regional Partnerships (existing and new)*SCASCCOSLA*Individual Local Authorities Bus Operators/CPT*ITSO*DfTNSCPSmartcard IT/IS providersSoftware Transaction Clearing HousesPublic Transport IT/IS providersETM/ Bus Hardware and Software Suppliers
* Key Partners
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NIMECNIMEC
Policy & FundingPolicy & Funding
Concessionary changesConcessionary changes
Organisational changesOrganisational changes
Number of Concessions and definitionsNumber of Concessions and definitions
Funding Exists……..Funding Exists……..
………….but for how long?.but for how long?
Business Plan and Funding AllocationBusiness Plan and Funding Allocation
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NIMECNIMEC
Geographic Area/ Included AuthoritiesGeographic Area/ Included Authorities
East Coast CorridorEast Coast Corridor
Existing Card IssuanceExisting Card Issuance
ETM AvailabilityETM Availability
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NIMECNIMECInfrastructureInfrastructureAcceptable technology routes to be statedAcceptable technology routes to be stated
On-Bus Hardware/ SoftwareOn-Bus Hardware/ Software
Back Office Hardware/ SoftwareBack Office Hardware/ Software
Clearing House Hardware/ SoftwareClearing House Hardware/ Software
Card TechnologyCard Technology
ETM hardware and software to be procured by ETM hardware and software to be procured by Bus OperatorsBus Operators
As many suppliers as possibleAs many suppliers as possible
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NIMECNIMECReconciliation & Data ManagementReconciliation & Data Management
Back Office Management covers all Data Back Office Management covers all Data Management and exchange Management and exchange Issues Issues including including
Transaction HandlingTransaction Handling
ReimbursementReimbursement
Data OwnershipData Ownership
Data Analysis DefinitionsData Analysis Definitions
OrganisationOrganisation
ProcessesProcesses
Security IssuesSecurity Issues
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NIMECNIMEC
StandardsStandards
ITSOITSO
DfTDfT
SCASCSCASC
NSCPNSCP
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NIMECNIMEC
Operational ImpactsOperational ImpactsCapacity issuesCapacity issues
Changes to Passenger movement patternsChanges to Passenger movement patterns
Opportunity exists for improved Capacity Opportunity exists for improved Capacity PlanningPlanning
ReimbursementReimbursement
Readiness of Suppliers and pinchpoints Readiness of Suppliers and pinchpoints
RTI to give better dataRTI to give better data
Improved service managementImproved service management
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NIMECNIMECScheme Management - Current (Phase 0)Scheme Management - Current (Phase 0)
Scottish Exec Overall Direction and Funding
SCASC Local Direction and Local Authority
ESP Consulting Phase 0 Delivery.
Suppliers and Technology ETM SmartCard Technology
Local Authorities COSLA “TRANS” Regional Partnerships SCASC
Industry Standards ITSO NSCP DfT
Bus Operators CPT
Progress Reporting and Management
Review, Steering and Consensus Building.
SCASC Transport Working Group
Transport Steering
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NIMECNIMECScheme Management - Phase 1Scheme Management - Phase 1
Project Board
Project Director
Finance Administration and Legal (Procurement and Budgetary control)
Policy and Communications (National, Local & Organisational levels)
Transport Public & Private
Sectors (Common Sense and Reality checks)
IT/IS
(Technical and Specification control)
Scottish Executive Overall Control
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NIMECNIMEC
Phase 2 - Forward Route.Phase 2 - Forward Route.A mechanism is required for subsequent A mechanism is required for subsequent Buy-in by;Buy-in by;
Smaller coach CompaniesSmaller coach Companies
Legacy Systems Legacy Systems
Non-East Coast Partners Non-East Coast Partners
All other Phase1/ Phase 2 PartnersAll other Phase1/ Phase 2 Partners
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technology can be very useful . . but
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don’t get carried away !
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WHAT ARE THE ISSUES ?
• Objectives are not technical• Better services to users• Better quality of life• Better environment
• Watch the language – Explain things !• Seen to be reliable, accurate, timely and
accessible• Useful !
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explain things !
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be accurate
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be useful
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can cause frustration !
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TECHNICAL ISSUES
• Compatibility – people & machines
• Open, modular, flexible systems
• Common standards & protocols
• The right applications for the right objectives
• Delivering the right product
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TECHNICAL ISSUES
• Integration must be end to end
• Many applications are point solutions
• Solution integration needs a big picture view
• Good project management is vital
• Integration has to go beyond transport
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GOVERNMENT SUPPORT FOR ITS
• ITS plays a significant part in Government’s transport vision
• 10 year plan confirms commitment to encouraging and enabling greater adoption of technology to transport
• Government recognises crucial role of ITS in delivering their transport vision
• Urban areas especially important
• ITS is the glue that holds urban framework together
• Creation of demonstration projects
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. . . but needs
• A willingness to work together
Across geographic areas
Across Local Authorities
Across public and private sectors
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• A willingness to be flexible and accommodating
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• Determination to deliver quality services
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“ Some people see things that are
and say why ?
I see things that never were
and say why not? “
George Bernard Shaw
Our New Motto ?