IaaS Exam Blueprint v2 31 (1)

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VMware Infrastructure as a Service (IaaS) Exam testing center exam code: VCPVCD510 Exam Blueprint Version 2.3

22 February 2013

Disclaimer:

This blueprint is intended to provide information about the objectives covered by the exam and provide related

resources and recommended courses. The material contained within this blueprint is not intended to

guarantee that a passing score will be achieved on the exam. VMware recommends that a candidate utilizes

the resources and courses recommended in this guide to ensure they thoroughly understand the exam

objectives prior to any attempt of the exam itself.

Blueprint Authors: Jon C. Hall

Ryan K. Baker

Contributors: Brandon Freitag

Mahesh Rajani

Phillip Cohen

Mark Brunstad

John Harbin

Ben Thomas

Michael Steward

Scott Sauer

Ben Sier

John Krueger

Jonathan McDonald

Rawlinson Rivera

VMware Infrastructure as a Service Exam Exam Blueprint


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Table of Contents

Table of Contents ...................................................................................................................................................... 2

1. The Exam ............................................................................................................................................................... 3

1.1 Purpose of Exam .............................................................................................................................................. 3

1.2 Number of Questions ...................................................................................................................................... 3

1.3 Passing Score ................................................................................................................................................... 3

1.4 How Objectives Relate to Questions on the Exam .......................................................................................... 3

1.5 Languages ........................................................................................................................................................ 3

1.6 Time Limit ........................................................................................................................................................ 3

1.7 Scheduling and Taking the Exam ..................................................................................................................... 4

1.8 Certification Tracks .......................................................................................................................................... 4

1.9 Retake Policy .................................................................................................................................................... 4

1.10 Exam Security ................................................................................................................................................ 4

2. Intended Audience ................................................................................................................................................ 5

2.1 Intended Audience .......................................................................................................................................... 5

3. Objectives covered in the IaaS Exam ..................................................................................................................... 5

3.1 Introduction ..................................................................................................................................................... 5

3.2 Objectives ........................................................................................................................................................ 5

4. VCP‐Cloud Certification Paths and Course Requirement Options ....................................................................... 16

4.1 VCP‐Cloud Certification Path Options ........................................................................................................... 16

4.2 Course Recommendations ............................................................................................................................. 17

5. Additional Resources ........................................................................................................................................... 17

5.1 Mock Exam .................................................................................................................................................... 17

5.2 VCP Community ............................................................................................................................................. 18

5.3 Building a vCloud Test Environment .............................................................................................................. 18


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1. The Exam

1.1 Purpose of Exam

The VMware Infrastructure as a Service Exam tests VMware Certified Professional – Cloud (VCP‐Cloud) certification candidates on their skills and abilities installing, configuring and administering a VMware vCloud™ environment. Successful candidates demonstrate mastery of these skills and abilities.

1.2 Number of Questions

The IaaS Exam consists of 85 questions and a short pre‐exam survey consisting of 8 questions.

1.3 Passing Score

The passing score for this exam is 300, using a scaled scoring method. The scale is from 100‐500. Scaled scores are calculated using a mathematical formula that considers a variety of factors, including the number and type of exam questions included in a specific version of the exam. Because this combination may vary in different versions of the same examination, scaled scores provide a fair score for each individual based on the version of the exam taken.

1.4 How Objectives Relate to Questions on the Exam

Objectives summarize what the test is designed to measure. Objectives are developed by Exam Developers and Subject Matter Experts based on identified tasks that relate to the job of administering a VMware vCloud environment. Once the initial development process is complete, these objectives are verified using an external group of individuals in the actual job role. The external survey determines the number of questions for each objective, which relates directly to the criticality of the task in the job role.

1.5 Languages

The exam is available in English.

1.6 Time Limit

The time limit for the exam is 90 minutes, with an additional 15 minutes to complete the survey questions and agreements. Candidates who take the IaaS Exam in a country where English is not a primary language will have an additional 30 minutes added to the exam time. This time extension is automatic, no additional action is required from the candidate. For the purposes of this exam, countries where English is considered one of the primary languages include Australia, New Zealand, Belize, South Africa, Bermuda, the United Kingdom, Canada, the United States and Ireland.


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1.7 Scheduling and Taking the Exam

This exam is administered through Pearson VUE. For details on the rules and procedures associated with registering for and taking the exam, which exams are available, latest certification news and more, please visit the VMware page on Pearson VUE’s website at http://www.pearsonvue.com/vmware.

Pearson VUE’s website can also be used to locate a testing center in your area, schedule a VMware exam, and review exam history information.

1.8 Certification Tracks

There are two paths to earning your VCP‐Cloud certification. The IaaS Exam can be a core component of the VCP5‐Cloud certification.

Path 1

1. Be a VMware Certified Professional 5 – Datacenter Virtualization (VCP5‐DV). 2. Pass the IaaS Exam.

The VMware vCloud: Deploy and Manage the VMware Cloud [V1.5] course can help you prepare for this exam, but it is not required if you are following this path to VCP‐Cloud certification.

Path 2

1. Attend a qualifying course. VMware vCloud: Deploy and Manage the VMware Cloud [V1.5]

2. Pass the VCP‐Cloud Exam.

Note: VCP5 (VMware Certified Professional on vSphere 5) has been renamed VCP5‐DV.

There is no course requirement prior to taking the IaaS Exam. Courses are available to provide candidates with hands‐on learning and are detailed in section 4.

1.9 Retake Policy

If a candidate fails an exam on the first attempt, he or she must wait 7 calendar days from their original appointment time before he or she can register to retake the exam. There is no limit to the number of retakes a candidate can attempt, but the same waiting period applies after each failed attempt. Once the exam is passed, a candidate may not make any further attempts. Please note that the beta exam is only available for a limited time, after which the retake policy would apply to the live exam.

1.10 Exam Security

VMware reserves the right to refuse certifying a candidate who violates exam security policies. This includes copying and redistribution of exam material, using any type of study material during the exam itself, attempting to photograph exam items and taking an exam using a false identity. Pearson VUE testing centers will take you photo and capture your digital signature upon arrival to take the exam.


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2. Intended Audience

2.1 Intended Audience

A candidate for the VCP5‐Cloud certification should be capable of installing and configuring VMware vCloud™ Director (vCD) and related components, utilizing vCD to create and manage vApps, Service Catalogs, Organization/provider VDCs, and administering cloud enabled networking and storage. The successful candidate will most likely have previous experience working with a VMware vSphere® based infrastructure, including configuration and management tasks associated with vSphere (typically 1 or more years). Finally, the candidate should possess an understanding of basic cloud concepts including public/private/hybrid clouds, multi‐tenancy and cloud security.

3. Objectives covered in the IaaS Exam

3.1 Introduction

It is recommended that candidates have the knowledge and skills necessary to install, configure and administer a vCloud environment before taking the IaaS Exam. In the event that further training in one or more objective areas and/or hands‐on experience with a vCloud implementation is desired, courses are available as detailed in section 4.

3.2 Objectives

Prior to taking this exam, candidates should understand each of the following objectives. Each objective is listed below; along with related tools the candidate should have experience with, and related documentation that contains information relevant to the objective. All objectives may also be referenced in other product documentation not specifically highlighted below. The candidate should be familiar with all relevant product documentation or have an equivalent skillset.

Section 1 – Install and Configure vCloud Director

Objective 1.1‐ Install vCloud components

Knowledge

Identify required vCloud components and pre‐requisites for installation

Describe installation order of vCloud components

Explain the purpose and use case of each vCloud component

Create a SysPrep package

Install vCloud Director

Install vShield Manager

Install vCenter Chargeback

Install vCloud Connector


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Configure vCloud Director network connections

Configure vCloud Director database settings

Troubleshoot basic installation issues

Tools

vCloud Director Installation and Configuration Guide

vShield Manager Quick Start Guide

vCenter Chargeback Manager Installation and Upgrade Guide

vCloud Connector Installation and Configuration

VMware Journey to Your Cloud

Architecting a vCloud

VMware vCloud Architecture Toolkit (vCAT)

vSphere Client

vCloud Director Web Console

vShield Manager UI

vCC vSphere Client Plug‐in

vCC Web UI

Objective 1.2 – Configure and Administer vCloud Connector

Knowledge

Identify components of vCloud Connector

Describe cross‐cloud vApp flow

Identify VM state (shutdown/power down)

Differentiate between functionality of components of vCloud Connector

Explain the relationship between the components of vCloud Connector

Determine and implement required network and security settings

Determine storage requirements and add storage for use by a vCC node

Register vCloud Connector with vCenter Server

Troubleshoot common vCloud Connector installation and operation issues

Tools

vCloud Connector Installation and Configuration

Using vCloud Connector


VMware vCloud Architecture Toolkit (vCAT)

vCC vSphere Client Plug‐In

VCC Web UI


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Objective 1.3 – Configure vCloud Director and vShield Manager System Settings

Knowledge

Identify vCloud Director pre‐requisites

Cite the steps to deploy a vShield Manager appliance

Identify relationship between vCenter Server and vShield Manager

Generate self‐signed certificates

Import self‐signed or CA issued certificates

Add additional vCenter Servers to a vCloud Director implementation

Configure licensing for vCloud Director and vShield Manager

Tools

vCloud Director Administrator’s Guide

vShield Administration Guide

vCloud Director Security Hardening Guide


vShield Manager UI

Section 2 – Administer Users, Roles and Privileges in a vCloud

Objective 2.1 – Create Roles and Apply Privileges to Roles in a vCloud

Knowledge

Identify vCloud Director predefined roles and their specific privilege levels

List the steps to create a custom role in vCD

Identify operations that can be performed on predefined roles

Identify the types of users that can be granted access to a vCloud

Explain the purpose of a custom role in vCD

Determine when to create a custom role.

Given an end‐user's job description, determine which role would be granted

Validate the functionality allowed by a newly created role

Select specific access rights in a security role.

Troubleshoot common customized role access issues.

Tools



vCloud Director User’s Guide



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Objective 2.2 – Configure AD/LDAP Integration in a vCloud

Knowledge

Identify AD/LDAP infrastructure components

Configure Open LDAP with vCD

Configure Active Directory with vCD

Test connectivity to external LDAP

Import users and groups from external LDAP

Troubleshoot common LDAP external connectivity issues

Tools




Objective 2.3 – Configure and Administer vShield Edge

Knowledge

Identify where to set firewall rules within vCloud Director

Explain vShield firewall concepts as they relate to a vCloud environment

Determine which firewall rules need to be applied or modified

Identify ordering for firewall rules

Enable/Disable firewall

Add/Modify/Delete firewall rules

Determine which vShield devices impact a given service

Verify firewall rule operation

Troubleshoot common firewall service issues

Tools


vShield Edge Design Guide




vShield Manager UI


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Section 3 – Configure and Administer vCenter Chargeback

Objective 3.1 – Configure and Administer vCenter Chargeback Roles and Privileges

Knowledge

Identify vCenter Chargeback permissions

Identify Resource types

Identify Resources that cannot be manually assigned permissions

Identify default vCenter Chargeback roles

Create/Modify/Delete a role

Determine when a new role should be created

Associate a role to a user

Troubleshoot common permission issues

Tools

vCenter Chargeback Manager User’s Guide

Best Practices and Troubleshooting Guide

Using vCenter Chargeback with vCloud Director

vCenter Chargeback Manager UI


Objective 3.2 – Configure and Generate vCenter Chargeback Reports

Knowledge

Identify vCenter Chargeback report types

Identify components of the reporting dashboard

Given a reporting requirement, determine what report type should be run

Schedule reports

Manage archived reports

Generate custom reports

Tools




Objective 3.3 – Configure and Manage vCenter Chargeback Cost Elements

Knowledge

Identify vCenter Chargeback cost elements


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List cost element attributes

Describe default billing policies and cost models

Create/Edit billing policies

Manage cost models

Edit cost configuration of an entity

Manage physical infrastructure costing

Manage pricing matrix for virtual machine

Tools






Objective 3.4 – Troubleshoot Common vCenter Chargeback Issues

Knowledge

Collect logs

Run troubleshooting utility

Explain impact of vSphere statistics levels on report generation

Explain impact of local firewall settings on vCenter Chargeback services

Given a service failure, determine root cause

Tools

Best Practices and Troubleshooting Guide



Database Password Change Utility

vCenter Chargeback Manager IP Address Reset Utility

Section 4 – Configure and Administer vCloud Networking

Objective 4.1 – Create and Administer vCloud External and Organization Networks

Knowledge

Identify and differentiate the types of vCloud Organization networks

Create/Modify/Delete an external network

Create/Modify/Delete an external direct organization network

Create/Modify/Delete an external NAT‐routed organization network


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Create/Modify/Delete an internal organization network

Explain the relationship between external networks and vSphere port groups

Explain the purpose and use cases for external networks

Explain the relationship between organization networks and vShield Edge

Explain best practices related to organization networks

Given organization requirements, determine the appropriate organization network type.

Tools






Objective 4.2 – Configure and Administer vCloud Network Pools

Knowledge

Describe the concept of a Network Pool

Create/Delete a Network Pool

Expand a Network Pool

Determine appropriate backing for a given Network Pool

Configure Network Pool properties

Tools






Objective 4.3 – Configure and Administer vApp Networks

Knowledge

Identify vApp Network types

Explain the purpose and use cases for vApp networks

Explain the relationship between vApp networks and vShield Edge devices

Create/Modify/Delete a direct vApp network

Create/Modify/Delete a NAT‐routed vApp network

Create/Modify/Delete an internal vApp network

Troubleshoot vApp networks using the visual mapping tool


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Tools






Objective 4.4 – Administer vCloud Network Services

Knowledge

Identify available vShield Edge network services

Configure DHCP/NAT/VPN services

Add a SNAT/DNAT rule

Add a DHCP IP pool

Add DHCP static binding

Configure the VPN service

Configure Syslog

Use logs to troubleshoot common network service issues

Tools





vShield Manager UI

Section 5 – Configure and Administer vCloud Organizations

Objective 5.1 – Create vCloud Organizations

Knowledge

Identify the URL name of a newly created Organization

Create/Modify/Delete vCloud Organizations

Configure VM lease times

Configure Storage lease times

Configure SMTP server information

Configure notification settings

Apply policies to a vCloud Organization


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Tools




Objective 5.2 – Administer vCloud Organizations

Knowledge

List operations that can be performed on an Organization List the vCloud constructs that make up an Organization Given a tier of server determine the appropriate Organization vDC Edit leases/quotas/limits applied to an Organization Revise Catalog(s) attached to an Organization Add/Remove users and groups Configure/Edit Organization settings Allocate resources to an Organization Explain the purpose and use case for storage options Configure storage provision options

Tools




Section 6 – Allocate and Manage vCloud Resources

Objective 6.1 – Create and Administer Provider VDCs

Knowledge

Identify where in the hierarchy a provider VDC resides

Identify where an Provider VDC gets its resources

Differentiate Provider and Organization VDCs

Explain the concept of a Provider VDC

Explain when and how to Enable/Disable a Provider VDC

Create/Delete a Provider VDC

Select Resource Pools and Datastores for a Provider VDC

Explain when and how to Enable/Disable a Provider VDC Host

Prepare/Unprepare a Provider VDC Host

Upgrade/Repair a Provider VDC Host agent

Explain when and how to Enable/Disable a Provider Datastore

Configure Low Disk Space Warnings


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Tools




Objective 6.2 – Create and Administer Organization VDCs

Knowledge

List Allocation Models

Explain the concept of an Organization VDC

Create/Modify/Delete an Organization VDC

Enable/Disable an Organization VDC

Select Organization VDC components

Select/Edit Organization VDC resources

Configure Allocation Model settings

Determine the appropriate network pool for a given Organization vDC network

Tools




Section 7 – Create and Administer vCloud Catalogs

Objective 7.1 – Create vApp Templates, Media and Catalogs

Knowledge

Describe the function of vApp templates, media, and catalogs Identify the location of vApp templates, media and catalogs Identify the format in which vApp templates, media, and catalogs can be stored Differentiate between vApp templates, media and catalogs Create/Update a vApp template Create/Delete a Catalog Publish a catalog to different Organizations

Tools





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Objective 7.2 – Administer vCloud Catalogs

Knowledge

Identify frequently used Catalog properties Explain how guest customization works in a vCloud implementation Deploy a vApp from a Catalog Configure a Catalog to be shared by users in an Organization Copy vApp templates and media to/from a Catalog Configure Catalog properties Given requirements, apply the appropriate properties to a Catalog

Tools




Section 8 – Monitor a vCloud Implementation

Objective 8.1 – Troubleshoot and Audit Resources and Events in a vCloud

Knowledge

Identify vCloud Director interface components used for monitoring Identify the location of logs in vCloud Director Monitor CPU, Disk and Memory usage for a Provider vDC Monitor CPU, Disk and Memory usage for an Organization Monitor External Network, Organization Networks, and Network Pools Monitor IP allocation utilization Review and interpret tasks and events in a vCloud Troubleshoot common resource/event issues in a vCloud

Tools

vCloud Director Performance and Best Practices




Objective 8.2 – Map vCloud Resources to vSphere Resources

Knowledge

Differentiate components of vCloud Director and vSphere client interfaces


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Describe the relationship between vCloud storage resources and VMFS/NFS datastores Describe the relationship between vCloud network resources and vSphere virtual switches Describe the relationship between vCloud compute resources and DRS/HA Clusters/Resource Pools Determine total/current resources available to a Provider/Organization vDC relative to assigned

vSphere resources Determine the explicit vSphere resource consumed by a Provider/Organization vDC Determine which vSwitch resource is being use by a given vCloud network Determine on which datastore a vCloud hosted virtual machine resides Determine on which ESXi host a vCloud hosted virtual machine resides

Tools



vCenter Server and Host Management guide

vSphere Networking guide

vSphere Storage guide


vSphere Client

4. VCP‐Cloud Certification Paths and Course Requirement Options

4.1 VCP‐Cloud Certification Path Options


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4.2 Course Recommendations

There is no coursework pre‐requisite for taking the Iaas Exam. Candidates wishing to learn more about the

objectives that are a part of the IaaS Exam and gain hands‐on exposure to a vCloud environment are advised to

attend the recommended course:

VMware vCloud: Deploy and Manage the VMware Cloud [V1.5]

An intensive four‐day, hands‐on training course that demonstrates to technical personnel how to

deploy VMware vCloud® for a public, private, or hybrid cloud environment and manage the ongoing

operation of the deployment. The course focuses on the private and public vCloud solutions but also

includes information on how this approach supports a hybrid solution. The course covers the following

objectives:

Deploy vCloud Director

Manage vCloud Director to satisfy private, public, and hybrid cloud business needs

Configure VMware vSphere® storage to enable multiple tiers in provider virtual datacenters

Create and manage vCloud Director organizations and vApps to satisfy business needs

Create and manage vCloud Director catalogs

Configure networking for organizations and vApps

Connect organizations with VPN tunnels and static routes

Interface vCloud Director to OpenLDAP and Microsoft Active Directory servers

Configure network security between vCloud Director vApps and organizations with VMware vShield Edge™ firewalls

Use VMware vCenter Chargeback™ to meter vCloud Director resources

Understand the interactions between VMware vSphere Distributed Resources Scheduler clusters and vCloud Director

This course covers a majority of the objectives on the IaaS Exam and is recommended for individuals

who want to gain a better understanding of the objectives represented in this exam.

5. Additional Resources

5.1 Mock Exam

VMware provides a mock exam for the IaaS Exam. The mock exam contains sample questions, along with

explanation for incorrect responses. The mock exam presents 25 questions, drawn from a larger pool. The

mock exam pass score is set to 100% and a candidate can retake the mock exam as many times as desired until

the 100% score is achieved. Please be advised that the pass score for the mock exam is unrelated to the pass

score for the actual exam. Refer to section 1.3 for the scoring information for the IaaS Exam.

The mock exam is located at: http://mylearn.vmware.com/quiz.cfm?item=32211&ui=www_cert


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5.2 VCP Community

VMware provides an online community for VCP‐Cloud candidates. This community contains valuable

information from other candidates and senior VCPs, and is moderated by VMware certification staff. The

community is currently under construction.

5.3 Building a vCloud Test Environment

All VMware products, including vSphere 5 and vCD 1.5, can be downloaded and evaluated for 60 days. If you

have the equipment to install a copy of ESXi 5.x, you can install ESXi in a VM. This would allow you to install

multiple copies of ESXi and a copy of vCenter Server to create the underlying environment for a vCloud

implementation. For shared storage, obtain a virtual appliance that contains an iSCSI target. Several of these

are available on the appliance marketplace.

IaaS Exam Blueprint v2 31 (1)

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