Hyper Com Biz Pbx Overview
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Transcript of Hyper Com Biz Pbx Overview
Integrated Communication SolutionIntegrated Communication Solution-Corporate Desktop & Mobile Email Solution
-Multi-location Free Intercom with Call Follow Me-Website to Phone Free Calls, Skype to PBX calls
-Instant Messenger Service on Corporate LAN- Multi-Site Video Conferencing & Digital Fax Solution
| Increase Communication Efficiency | Save on Multi-branch office Calls | | Strengthen Internal Management | Improve Corporate Image |
| Increase Communication Efficiency | Save on Multi-branch office Calls | | Strengthen Internal Management | Improve Corporate Image |
Proposal to DESOPADEC For Deployment of a Multi-Office Integrated Communication Solution with Mobile Email &
Automatic Call Recording IP PABX
Proposal to DESOPADEC For Deployment of a Multi-Office Integrated Communication Solution with Mobile Email &
Automatic Call Recording IP PABX
BizPBX overview
1. BizPBX is the 3rd Generation PBX System1. BizPBX is the 3rd Generation PBX System
PBX
Legacy PABX, realized
voice function only
1st Generation 2nd Generation 3rd Generation
IP PBX UC PBX
Digitized PBX, still realized
voice function only but created
conditions to make voice
manageable
Unified communication , achieved
integration of multiple mainstream
service like SIP, PSTN and Skype, in
which voice has become an integral
part.
Telephone
Auto Attendant
Call conference
Auto Attendant
Call Conference
Instant Messenger
E-mail System
*SMS
FaxCustomer File
Telephone Telephone
Simplified
All in one
Fire Wall & Edge Server
Exchange Server
Unified Messaging Server
E-mail Server
Client Access Server
Applicable to large enterprise
Applicable to SMBs
Easy-to-usePBX
BizPBX overview
2. BizPBX is a simplified & all-in-one UC System2. BizPBX is a simplified & all-in-one UC System
3. BizPBX is an integrated communication system3. BizPBX is an integrated communication systemIntegration - Reducing the total cost of ownership (OTC)Integration - Reducing the total cost of ownership (OTC)
BizPBX overview
Phone SystemConference Server Record Server
Internal Email Server
Internal IM Server
Fax Server
*SMS( Short Message
Server)
*File Server
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
1. User/Extension status visible1. User/Extension status visible
User is offlineUser is offline
User is onlineUser is online
User is busy User is busy
User transferred incoming call User transferred incoming call
Extension is unregistered or unusable Extension is unregistered or unusable
Extension is idle Extension is idle
Extension is ringing Extension is ringing
Extension is busy Extension is busy
Call on hold by extension Call on hold by extension
Increase Communication EfficiencyIncrease Communication Efficiency
2. Internal Directory at a glance & Click-to-call2. Internal Directory at a glance & Click-to-call
Increase Communication EfficiencyIncrease Communication Efficiency
Click to call phone
number
Click to call Skype ID
3. Customer directory at a glance, ready for search, click-to-call3. Customer directory at a glance, ready for search, click-to-call
Increase Communication EfficiencyIncrease Communication Efficiency
Easy to search
4. Initiate a conference call at any time, easy-to-use 4. Initiate a conference call at any time, easy-to-use
Conference
Increase Communication EfficiencyIncrease Communication Efficiency
5. Internal IM — transmission in LAN & real-time arrival ( no Internet required)5. Internal IM — transmission in LAN & real-time arrival ( no Internet required)
Some times you need to send text during a call communication. Some times you need to send text during a call communication.
Do you have the number and address
for Mr. Zhang? Please tell me, or
send by IM.
OK, sent out
Increase Communication EfficiencyIncrease Communication Efficiency
6. Internal Email — transmission in LAN & real time arrival6. Internal Email — transmission in LAN & real time arrival
Increase Communication EfficiencyIncrease Communication Efficiency
7. Work at home — same as work in company office7. Work at home — same as work in company office
Remote OfficeRemote Office Company InternalCompany Internal
Increase Communication EfficiencyIncrease Communication Efficiency
*8. Remote assistance for computer operation*8. Remote assistance for computer operation
OK!Here my Word has some
difficulties. Please help me through BizPBX remote
assistance
User BUser B
Desktop of user ADesktop of user A
User AUser A
Increase Communication EfficiencyIncrease Communication Efficiency
9. Caller file bomb display, be prepared before answering a call9. Caller file bomb display, be prepared before answering a call
Increase Communication EfficiencyIncrease Communication Efficiency
10. Call history available for search and push to call back 10. Call history available for search and push to call back
Incoming callIncoming call
Outgoing callOutgoing call
Missed call
Missed call
Pickup callPickup call
Increase Communication EfficiencyIncrease Communication Efficiency
Click to call back
11. Call forward – no more missed calls11. Call forward – no more missed calls
Description: It allows an incoming call to be redirected to a number where the desired called party is situated, for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.
Description: It allows an incoming call to be redirected to a number where the desired called party is situated, for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.
Extension mobileExtension mobile
Increase Communication EfficiencyIncrease Communication Efficiency
12. Voicemail & Review are visible12. Voicemail & Review are visible
The extension you dialed is unavailable. Please leave a message after the beep.
The extension you dialed is unavailable. Please leave a message after the beep.
Auto AttendantAuto Attendant
Increase Communication EfficiencyIncrease Communication Efficiency
13. Retroactive recording to hold back important calls13. Retroactive recording to hold back important calls
I noted down!
My mobile number is 1596028xxxx and address is Lotus building Jiahe Road.
Would you care to write down?
UserUser
A clientA client
Increase Communication EfficiencyIncrease Communication Efficiency
Click here, user can retroactive record
forward one minute conversation
*14. Quick-edit and send short messages from BizPBX Client*14. Quick-edit and send short messages from BizPBX Client
Increase Communication EfficiencyIncrease Communication Efficiency
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
Save on Call Costs
Cost-benefits Analysis :Cost-benefits Analysis :
Type Rate of TotalSpare Rate of
Each Part Real Expense Local calls rate of all branch offices in this corporation
30% 80% 6% Direct calls rate between all
branch offices in this corporation 35% 100% 0%
Long-distance calls rate from an office to the city of another office
15% 80% 3% Long-distance call rates of all
branch offices 20% 80% 4%
TotalSaved up 13% of
original call cost
For example, an corporation always spend about USD10000 per month, If install HyperCom BizPBX system, the cost rate will be 10000 x 13% =$1300, HyperCom BizPBX can help the corporation to save up about $8700 dollars a month.
For example, an corporation always spend about USD10000 per month, If install HyperCom BizPBX system, the cost rate will be 10000 x 13% =$1300, HyperCom BizPBX can help the corporation to save up about $8700 dollars a month.
3. Travel staff can access into BizPBX remotely to make free calls3. Travel staff can access into BizPBX remotely to make free calls
travel stafftravel staff companycompany
Save on Call Costs
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
1. Increasing call-in mode that provide free web call-me as an option1. Increasing call-in mode that provide free web call-me as an option
Improve Corporate Image & Degree of Satisfaction
2. Powerful IVR customizable function to foster a good company image2. Powerful IVR customizable function to foster a good company image
Welcome to xxx
company……
Welcome to xxx
company……
IVR1IVR1 IVR2IVR2
Welcome……
Welcome……
IVR3IVR3 IVR4IVR4 IVR5IVR5
Improve Corporate Image & Degree of Satisfaction
3. Ring group allows calls to be answered as soon as possible3. Ring group allows calls to be answered as soon as possible
When someone calls in, all extensions in this group will be ringing and calls can be handled instantly.When someone calls in, all extensions in this group will be ringing and calls can be handled instantly.
Improve Corporate Image & Degree of Satisfaction
4. Send and receive fax in real-time to show the high efficiency4. Send and receive fax in real-time to show the high efficiency
I’m going to give you a fax tone! I have a fax for you,
please tell me your fax number.
UserUser
CustomerCustomer
Improve Corporate Image & Degree of Satisfaction
User can receive the fax directly after pressed this ‘receive’ button.
BizPBX Goals
Functions with * mark will be realized on next version
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Strengthen Internal Management
1. Auto Recording for all phone calls or designated ext.’s calls1. Auto Recording for all phone calls or designated ext.’s calls
2. Call record keep for future reference2. Call record keep for future reference
Strengthen Internal Management
*4. Network disk management for data security and backup*4. Network disk management for data security and backup
Strengthen Internal Management
*5. computer desktop monitoring*5. computer desktop monitoring
surveillantsurveillantmarked manmarked man
Desktop of marked manDesktop of marked man
Strengthen Internal Management