Hvbf 2013 #3

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The Key To Employee Engagement: “Gamification” Joe Biglin LearningPort Strategies, LLC

Transcript of Hvbf 2013 #3

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The Key To Employee Engagement:

“Gamification”

Joe Biglin LearningPort Strategies, LLC

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Wikipedia- Gamification is the use of game-thinking and game mechanics in non-game contexts in order to engage users and solve problems. Gamification is used in applications and processes to improve user engagement, ROI, data quality, timeliness, and learning.

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Human Resources

Learning and development

Industries and government

Charities

Groups, Educational and Higher Ed

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Marriot recently launched a Facebook game aimed at recruiting to fill their 50k open positions around the globe.

MyMarriotHotel aims to entice candidates to consider the hospitality industry for their career choice. David Rodriguez, Marriott’s VP of global human resources told Springwise, “This game allows us to showcase the world of opportunities and the growth potential attainable in hospitality careers, especially in cultures where the service industry might be less established or prestigious.”

Source -http://www.springwise.com/tourism_

travel/marriottgame/

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Gamification in education…

is wide-ranging in higher education, from extra-credit awards and in-class team competitions to complex multi-level schemes that can pervade a course.

has the potential to help build connections, drawing in shy students, supporting collaboration, and engendering interest in course content that students might not have otherwise explored.

offers creative opportunities to enliven instruction with contests, leader boards, or badges that give students opportunities for recognition and a positive attitude toward their work.

can spur students’ concentration and interest and lead to more effective learning.

Source: EDUCAUSE - 7 Things You Should Know About Gamification http://www.educause.edu/Resources/7ThingsYouShouldKnowAboutGamif/233416

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What is the Business purpose for gamification?

Who is the target audience?

How long does it take to develop?

How much does it cost?

Who can develop an application?

How do I measure the results (ROI)

Is my organization ready for gamification.

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A.D.D.I.E. Model

Scaffolding

Logical progression

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Game Development Process

Project Completion

Project Start

Simulation

Abstract

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Game Development Process

Project Completion

Project Start

Simulation

Abstract

MVP: *Minimal

• Viable•Playable

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Fidelity versus Complexity

Extremely realistic, complex simulation

Simple and fun; not realistic

Game is fun to play; does not accurately model real world situations. Players have fun and don’t learn what they need to know

Perfect model of real world; game is slow, difficult to play, and players quickly lose interest

Game is compelling, and offers real-world problems and solutions. Players keep playing; learn, and retain knowledge

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Chunks vs. Scaffolding

Non – Linear

“Just in time” vs. “Just in case”

Who owns the Phone?

Desktop, network, security, policy

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Serious Games Gamification Game Based Learning

Serious Games are defined as digital games and equipment with an agenda of educational design and beyond entertainment

Gamification typically involves applying game design thinking to non-game applications to make them more fun and engaging. It has been called one of the most important trends in technology by several industry experts and can potentially be applied to any industry and almost anything to create fun and engaging experiences.

Game Based Learning or GBL is a branch of serious games that deals with applications that have defined learning outcomes. GBL balances subject matter learning and game play with the objectives of retaining and applying said subject matter in the real world

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Expert Judges

Form Group

Give Task

Three words for your group to pronounce

Your group solves task

Report back for judging

Awarding “prize”

Evaluation of task completing

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Tomato

Zink

Csikszentmihalyi

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Mihaly Csikszentmihalyi (pronounced /ˈmiˈhaɪ ˈtʃiˈksɛntməˈhaɪ.iˈ/

MEE-hy CHEEK-sent-mə-HY-ee; Hungarian

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Table: Amy Jo Kim

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Average PC Game/Simulation: $100,000-$20 million+. Social (Facebook) and casual games average $30,000-$300,000.Console Game: $3-$5 million per platform, $10 million if just for one platform (cost averages out on multiple platforms)Virtual World: Varies greatly, because existing engines can reduce cost; to create a virtual world from scratch would cost a minimum of $500,000.Handheld/Mobile Game: From less than $10,000 to as much as $150,000 depending upon the complexity of the application.Flash Game: Depending upon complexity, from as little as $1,000 to $50,000 or more.

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Price versus Scale

Cost $$$$$

DevelopmentTime XXX Mos.

Cost $$$Cost $

DevelopmentTime XX Mos.

DevelopmentTime X Mos.

World of Warcraft: 3+ years; $100 million

Incident Commander: 2 years, $300,000 (est.)

Coldstone Creamery Training Game: 6 mos., $100,000 (est).

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Time

Talent

Treasure

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Business Impact

Do we need to change?

Decision Makers

Budgets

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Joe Biglin

LearningPort Strategies, LLC

[email protected]

443-803-4221