Human Resources Orientation & Training
description
Transcript of Human Resources Orientation & Training
Human ResourcesOrientation & Training
Chapter 9
Human Resources OrientationOrientation – The introduction of new employees to the organization, work unit, and job.
Organizational OrientationDepartmental & Job Orientation
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingA second definition for Training –
A planned effort by a company to facilitate an employee’s learning of job-relatedknowledge, skills, and abilities (KSAs).
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 1 - Conduct Needs Assessment:
Identifies if training is needed3 types: organizational, person, taskMethods = same as Job Analysis
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 2 - Create a “Learning Environment”:
Identify objectives and outcomes desired.Categorize outcomes
Research and Design materials.Practice and refine presentation.Get feedback!
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 2 - Create a “Learning Environment”:
Learning Theories:• Reinforcement Theory• Social Learning Theory• Expectancy Theory• Information Processing Theory
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 3 - Ensure Transfer of Training:
Apply what is learned to the job.Provide peer and manager support.Transfer of Training theories.
Theory of Identical Elements (same as job)Stimulus Generalization Theory (principles)Cognitive Theory of Transfer (mechanics)
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 4 - Select Training Method:
Choose presentation method (lecture & AV).Design hands-on activities.
On-the-job (coaching) vs. Instructor-ledGroup learningTraditional vs. Technology
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 5 - Evaluate the Training Program:
Identify if desired outcomes were achieved
Types of evaluation:Formative – Trainee “satisfaction” w/ programSummative – Trainee retention of content
MAN 3301:Management of Human Resources
Chapter 9
Human Resources TrainingStep 5 - Evaluate the Training Program:
Types of Training Evaluation1. Post Test Only2. Pre and Post Test3. Pre and Post Test with Control Group4. Time Series
MAN 3301:Management of Human Resources