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OCTOBER 17

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Thank you, everyone!Many volunteers came forward to make HRASM’s second annual conference a success. Our thanks to all!

Conference Chair: Karen O’Connor, College of Southern Maryland

Program CommitteeChair: David Wenrich, Reilly Benefits, Inc.

Melinda Brown, AM PierceJack Collins, Mutual of AmericaAnne Mary Cullins, MetcomRon Finelli, Paxton CompaniesDebbie Gray, Raley Watts & O’NeillKristina Moore, ARC of Southern MarylandLinda Schleip, College of Southern MarylandVictoria St. Arnold, SMECO

Promotion CommitteeChair: Sharon Walser, Calvert County Health Department

Marcia Chase, SMTCCACJack Collins, Mutual of AmericaCarolyn Hart, ManpowerCrystal Jackson, SMECOKelly Williams, Cherry Cove

TABLE OF CONTENTS

Thank you, everyone! 2

Agenda 4

Session descriptions 6

Speaker biographies 8

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Sponsorship CommitteeChair: Lance Cassidy, Jon S. Frank & Associates, Inc.

Other helpers including evaluations, registration and great advisors:

Deana Kilgore, AmelexKathy Gioffre, ARC of Southern MarylandJennifer Jones, AM PierceJulie Slade, Shah GroupJoan Waters, SMECOJody Wathen, SMECO

And a special thank you to SMECO’s Jonna Jones for designing the conference program.

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7—8 a.m. Registration/Continental Breakfast

8—9:20 a.m. Technology for the HR Leader

Keynote: Tom Williams, SPHR Senior Human Resources Manager Integral Consulting Services, Inc.

Panelists: Chris Van Bavel

National Manager Recruitment & Talent Acquisition, Reznick Group

Louis Poretz Founder and Strategist, SocialYo

Sheryl Jones Alu Of Counsel, Davis, Upton, Palumbo & Dougherty, LLC

HRCI Credits: 1.5 General

9:30—10:40 a.m. FMLA: What, Who, When, How & Updates

Dana Brun Regional Sales Director, Total Administrative Services Corporation

HRCI Credits: 1.25 General

Integration of Leaders Nancy Douglas Senior Manager, Program Training Education

Development, ARINC University

HRCI Credits: 1.25 General

10:50a.m.—Noon Recruiting for 2012 and Beyond Rachel Teague Borowsky Vice President of Mid-Atlantic for SNI

Companies

HRCI Credits: 1.25 General

The Hard Conversations: Initiating Discussions That Matter

Joni Daniels M.S. Ed. Principal and Founder of Daniels & Associates

HRCI Credits: 1.25 General

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Noon —1:20 p.m. Lunch

1:20—2:30 p.m. Trends in Compensation & Best Practices in the Current Economy

Amber Duncan Manager, Compensation Consulting Division

of CBIZ Human Capital Services

Karen Clark, CLU, REBC, RHU, ChFC Senior Vice President in the employee benefits

division, CBIZ Employee Services

HRCI Credits: 1.25 General

Selling the Value of HR to Executive Leadership

Rob Blunt President of 4-Profit-HR and

PEO Consulting Group

HRCI Credits: 1.25 Strategic

2:40—3:50 p.m. Job Descriptions: How to Make Them Work for You

Laura Lockard Francisco, SPHR VP/Strategist, The Singer Group

HRCI Credits: 1.25 General

Cultural Competence—Moving from “Them” to “Us”

Keith Merkey Human Relations Specialist, Maryland

Commission on Civil Rights

HRCI Credits: 1.25 General

CONFERENCE LOCATION:

Hilton Garden Inn13100 Dowell RoadDowell, Maryland

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Keynote: Technology for the HR LeaderTom WilliamsFacebook. Twitter. LinkedIn. Foursquare. Yammer. These and other social media technologies are transforming work as we know it. Senior Human Resources Manager, Thomas Williams, will lead a panel discussion on the role of social media and how Human Resources can play a strategic role in using this technology in recruiting, employee engagement, communications, and at the same time remain in compliance with various federal, state, and local laws that are mushrooming as a result of trying to catch up with this technology.Panelists: Chris Van Bavel, Louis Poretz, and Sheryl Jones Alu

FMLA: What, Who, When, How & Updates Dana BrunEvery day the Family Medical Leave Act (FMLA) costs employers hundreds if not thousands of dollars in increased labor cost, lost worker productivity, and continued health care benefits. With significant regulation detail and legal requirements, FMLA administration is time consuming and complicated. We will review the what, who, when and how of FMLA compliance. Not only will we review these important areas, we will also go through a detailed analysis of the new and upcoming regulations as it relates to FMLA.

Integration of Leaders Nancy V. DouglasResearch and statistics show effectively integrating leaders has an impact to the company. According to the Corporate Leadership Council, “Fifty percent of newly hired leaders quit or are fired within the first three years.” This session will provide participants with an outline for integrating a leader into their company’s culture and environment. Participants will explore the areas of planning, design, risks and the investment that is needed to successfully ensure the new leader is engaged and effectively contributing to the organization.

Recruiting for 2012 and BeyondRachel Teague BorowskyLearn how the evolution of recruiting has moved to strategies and tactics that include social media such as Facebook, Twitter, LinkedIn, Internet, and Blogs. Think about your pipeline – how are you filling, maintaining and deleting your recruiting data? What tracking systems are available and do you/should you maintain a database of candidates? What are the best ways to tap your resources such as referrals, networking, and relationships?

The Hard Conversations: Initiating Discussions That Matter Joni DanielsPractical advice for anyone who struggles with initiating thorny conversations, this program has proven helpful in dealing with everyday life or workplace challenges and can be adapted to a variety of audiences.The toughest conversations are the ones we know we need to have, but don’t want to initiate. Rather than hoping the issues will just go away, you can take proactive steps to assume control and transform your desire to improve a situation into action. This presentation focuses on how to determine a realistic outcome, develop a sound strategy, head off potential problems and create a solid script to carry you through. In effectively managing conflict, it is often not what you say, but how you say it.

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Trends in Compensation & Best Practices in the Current Economy Amber Duncan and Karen ClarkWithout effective systems in place and data available, employee compensation can run counter to efficiency and performance objectives set by an organization. Learn how market-based pay structures can help your organization remain competitive, administer compensation fairly and easily, and allocate limited financial resources where they are most needed.

Selling the Value of HR to Executive LeadershipRob BluntIn this interactive session, participants will explore the monetary impact HR adds to the bottom line. Participants will identify and review HR Services and assign value to the functions that HR practitioners perform for the organization. Participants will match the HR’s Strategies, Tactics and Functions to the organization’s Business Strategies. The result will be the building of an HR Value Roadmap which will outline why HR is valuable. The session will then discuss effective C-suite communication so that participants are better equipped to communicate the value HR brings to the table to their management.

Job Descriptions: How to Make Them Work for YOU!Laura Lockard FranciscoJob descriptions lay the groundwork for effective recruitment, compensation, performance management and retention programs. This session will help HR professionals understand not only why having current job descriptions is necessary, but also the elements of developing accurate, clear and comprehensive descriptions and tips for avoiding some of the typical pitfalls that prevent them from being used effectively.

Cultural Competence—Moving from “Them” to “Us”Keith MerkeyChanges in the workforce have brought new challenges and opportunities for businesses. In order to realize the greatest competitive advantage and retain the most qualified employees, organizations must make an effort to ensure that their employees represent a diverse population and that a culture of inclusion and respect is promoted and maintained. HR professionals must lead the way to ensure that their organizations promote a culture of diversity.

In this session, diversity issues will be explored including where do we come up with the information that we hold about people, places, and relationships? Through accepting the unquestioned information, assumptions and biases about groups of people, individuals can rob themselves of valuable opportunities for growth and development as well as understanding. HR professionals will learn information and have opportunities for self-understanding, as well as explore ways to be allies and supporters for those who need more diversity understanding. Additionally, HR Professionals will learn about what is needed to develop diversity programs and mange diversity issues for their employees.

Our mission is to provide networking, educational, advisory,

and training opportunities to

HR professionals in Southern Maryland.

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Thomas H. Williams

Chris Van Bavel

Louis Poretz

Thomas H. Williams, SPHRSenior Human Resources ManagerIntegral Consulting Services, Inc.Mr. Williams is the Senior Human Resources Manager for Integral Consulting Services, Inc., which is located in Gaithersburg, Maryland. In August 2012, Thomas joined Integral after serving in several HR positions with a major healthcare system in Northern Virginia in addition to working in the consulting field with Willis North America.Thomas is a senior human resources professional and proactive business partner with 18+ years of experience providing full-service HR support and direction to department managers and employees for various organizations. Adept in securing employee and management confidence by assessing individual needs, providing candid and appropriate advice, and maintaining high confidentiality in dealing with sensitive employment issues. An enthusiastic team player who exercises a collaborative business approach to dealing with challenges and opportunities. Thomas’ specialties include Employment Law, Employee Relations, Employee Engagement and Policy & Procedures.Mr. Williams in 2011 completed Gallup University’s “Great Manager” program and believes the skills and tools he acquired in this training can be assets to a HR professional cross a variety of industries. Currently, Thomas is pursuing his certification in Global Professional in Human Resources (GPHR®) and plans to have this designation completed in 2013.

Chris Van BavelNational Recruiting Manager for Reznick Group Chris Van Bavel oversees the talent management function for 10 offices and 1100+ employees. In this role, Chris manages both the experienced hire and campus recruiting efforts for the firm. Prior to joining Reznick, Chris leveraged eight years of Mid-Atlantic region accounting and finance executive search experience as a managing director for an office of Ledgent, a professional search firm in Baltimore, MD. In addition to managing the corporate recruiting team and actively recruiting high-level candidates for the firm, Chris leads interview-skills training, develops best practices for Reznick Group’s corporate recruiting function, works in cross functional teams to establish a sound internal and external employment brand, and manages the firm’s social recruiting presence.

Louis PoretzFounder and Strategist, SocialYoLewis Poretz spent 18+ years in the mortgage industry, eight of those years as an owner of a broker shop. He became an early adopter of social media, blogging and sharing content, and was recognized as a Featured Contributor for Zillow.com Mortgages Unzipped and a “Rainmaker” on the ActiveRain.com real estate website.During this period, Poretz also honed his skills in building websites, creating drip email campaigns and using advanced social media monitoring tools. In 2009, out of his own frustration with the lack of quality resources, he founded SocialYo, a social media management and training firm in Annapolis, Maryland dedicated to bringing an affordable, scalable, turn key social media solution to small to mid-size businesses. Poretz previously moderated a panel discussing digital tribes at #140ConfHV and to this day still lives in the social streams and can be found on twitter @lewisporetz. K

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Rachel Teague Borowsky

Rob Blunt

Dana Brun

Rachel Teague Borowsky Vice President of Mid-Atlantic for SNI CompaniesRachel Teague Borowski brings 27 years of direct expertise in the staffing industry. She provides council to some of the most significant corporations in the US. Rachel is an invited panel guest of CEO Executive Forums — consulting with companies on the direct relationship between Internal Infrastructure, Company Culture, Client Satisfaction/Retention and Increased Revenue. Her programs Top Talent, Top Line Growth, and Ownership Mentality have been embraced and implemented in many service-centric organizations.Rachel is a print and television representative for a national fitness chain and regularly counsels in various doctor’s forums and public schools on the subjects of childhood obesity, weight loss and exercise. Rachel teaches and mentors with women’s crisis agencies and rescue missions throughout the country. She is a former opera student at UNLV and continues to perform musical theater. Additionally, Rachel records and tours with her women’s gospel group.

Rob Blunt President of 4-Profit-HR and PEO Consulting GroupRob is an HR Value Communications Consultant and Trainer, who has facilitated customer HR Sales Training and Sales System Consulting to over 80 firms. He authors the complimentary HRO Sales Tip of the Week. His passion is to help HR employees more effectively impact their company’s profits, and to help promote the HR Profession and facilitate its earning of the highest level of business-value recognition it deserves.

Dana Brun Regional Sales Director, Total Administrative ServicesDana Brun’s innovative marketing strategies include product development and design of tax-advantaged benefit plans such as Section 105-HRA, Section 125-FSA, HAS, COBRA, FMLA, and ERISA, as well as programs affiliated with Healthcare Reform.As a continuing education instructor and sales trainer, Mr. Brun has spoken extensively on the tax strategies surrounding employee benefit programs. Specially highlighting the features of Section 105 and 125 plans, he has shown accountants, financial planners and business owners in several states along the eastern seaboard how to save thousands of tax dollars by participating in these plans.

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Karen Clark

Joni Daniels

Nancy V. Douglas

Karen Clark, CLU, REBC, RHU, ChFCSenior Vice President in the employee benefits division of CBIZ Employee Services Ms. Clark has over 20 years of experience assisting employers to provide, promote, and maintain competitive packages of benefits that fit with their culture and support their business and financial objectives. Karen helps clients manage their compliance liability and avoid unnecessary penalties, taxes and litigation by keeping them up to date with legislation, requirements and tax law affecting their programs which is essential for true cost containment. Her team also assists employers to gain greater appreciation for their programs by helping them better align their benefit offerings with employee needs, budgets and preferences through the use of employee surveys, focus groups and effective communications. Karen is on the Executive Board for the CBIZ Women’s Advantage program whose mission is to help women succeed in business. Karen earned her B.S. degree in Journalism-Public Relations from the University of Maryland and her CLU, REBC, RHU and CLU designations from the American College. She is an active member of the Human Resources Association of the National Capital Area, currently pursuing her SPHR designation. She often speaks on benefit topics to local business groups and professional associations.

Joni Daniels, M.S. Ed., Author Principal and Founder of Daniels & AssociatesMs. Daniels is nationally recognized authority and author in the field of professional and personal empowerment and leadership development. She’s been quoted in business publications, is a regular contributor for the Baltimore Business Journal, CityBizList, was a regular contributor to ABC2NEWS’s Good Morning Maryland @9’s Back2Work segment and is currently an Affiliate Faculty member of the Executive MBA program with the Sellinger School at Loyola University/Maryland. Joni served as Senior Organizational Consultant and trainer for Independence Bancorp, Inc., and management positions with Kulicke and Soffa Industries, Inc., CIGNA Corporation and the Sun Company. She has developed and instructed programs at Wharton’s Small Business development Center at the University of Pennsylvania, Temple University, Towson University’s School of Business and Economics, and Bucks County Community College. Joni received her M.S. degree in Counseling, her B.A. degree in English and holds a certificate in Organizational Development from the Philadelphia OD Network. She is a member of the American Society for Training and Development and The Organizational Development Network.

Nancy V. DouglasSenior Manager, Program Training Education Development, ARINC University Nancy Douglas has 20 years career experience in the training and organizational development field. She is responsible for designing and implementing best practice programs for ARINC’s employees at all levels and has been a member of the ARINC family since March of 1997. Nancy was recognized as ARINC’s 2011 Excellence Award Winner which is a recognition for the top 1% of their employees and exemplifies the highest levels of integrity, ethics and professionalism, and promotes partnership through collaborative interactions internally and with customers.Nancy earned her Bachelor of Arts degree in Psychology from the University of Connecticut. During Ms. Douglas’s career, she held management positions in several industries such as retail, restaurants, and the financial world. She has certifications in DiSC Profiles, Myers Briggs Type Indicator, Achieve Global Leadership, Customer Service Management, and Project Management. Currently, Ms. Douglas has the responsibility as the program manager for the Global ARINC Project Management and Project Controller Certification program involving over 750 employees.

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Amber Duncan

Laura Lockard Francisco

Keith Merkey

Amber DuncanManager, Compensations Consulting Division of CBIZ Human Capital Services Ms. Duncan’s human resources consulting experience includes planning, designing and implementing innovative compensation and human resources programs. Ms. Duncan functions in various roles within the human resources division, handling such client responsibilities as compensation plan design and administration (including market analysis, job documentation, job evaluation and salary structure development), as well as policy development and performance management program design. She assists with human resources technology initiatives and the development and implementation of CBIZ University online learning management system.Ms. Duncan earned her Masters in Business Administration from the University of Missouri – Columbia, is a certified Senior Professional in Human Resources (SPHR), and a Certified Compensation Professional (CCP). She is a member of WorldatWork (formerly the American Compensation Association) and President of the Lamoine Valley Human Resources Association.

Laura Lockard Francisco, SPHR VP/Strategist, The Singer GroupLaura is co-author of “Developing a Compensation System for Your Library” (ALA Publications) as well as numerous articles, many published in IPMA-HR News. She has over 16 years of experience which includes national presentations and working directly with clients on a wide variety of HR and management issues. She focuses on working collaboratively with organizations to develop innovative solutions that will be implementable and produce tangible results. Laura’s expertise is developing and conducting custom salary surveys, market-pricing analysis, internal equity assessments and compensation and classification programs. Laura is certified as a senior professional in Human Resources (SPHR). She has taken graduate classes in Human Resources and Organization Development at The Johns Hopkins University and holds a Bachelor of Arts in French and a Bachelor of Arts in Political Science from the University of Richmond.

Keith Merkey Human Relations Specialist, Maryland Commission on Civil RightsKeith Merkey coordinates and conducts trainings on a variety of topics such as cultural diversity, sexual harassment, conflict resolution, sexual orientation, and discrimination issues for Maryland’s universities, businesses and organizations. Mr. Merkey has worked in the area of training, service, and education for non-profits such as Stop AIDS Campaign, Planned Parenthood of Maryland and the National Alliance for the Mentally Ill of Maryland.Mr. Merkey received his Bachelors of Art in Religion and Philosophy from Campbell University and his Masters of Divinity and Education from The Southern Baptist Theological Seminary. He has received post-graduate training in prejudice–reduction, conflict resolution, diversity, and Fair Housing Issues.

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KSA Special Thanks to Our Sponsors

Please make sure you visit our sponsors during the conference.

hrasmonline.shrm.org