HSBC Talent.pptx

8/20/2019 HSBC Talent.pptx

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Global Talent Management at HSBC

3/23/2010 Adelina Womack


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The world's local bank

Established in 1865 to finance the growingtrade between China and Ero!e

"ne of the largest banking and financialser#ices organi$ations in the world%

&ead'artered in (ondon

8)000 offices in 88 contries

"!erates in fi#e regions* Ero!e+ &ong ,ong+the rest of Asia -acific+ inclding the .iddleEast and Africa+ orth America+ and oth

America%


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HSBC Group’s history

186518 10015

Established bank in &ong ,ong 41865 "!ened a bank in hanghai 41865 "!ened a branch in a!an 41866"!ened a branch in 7hailand 41888

isr!tion de to 7he 9irst World War :etrn to !ros!erit; 4120 isr!tion de to 7he econd World War

Ac'isitions Branches

ra$il.e?ico

7rke;

Argentina

Astralia


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Strategies

• Ac'isitionbased

strateg;16 2003

• .anaging for @rowth

bsiness strateg;200 200

#e$enue gro%th &rom

emerging mar'ets an(

cost control


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Managing &or Gro%th business strategy

)ea(ers un(erstan( both localbusiness conte*t an( global

strategy

)e$erage humancapital %ithin the

organi+ation

Global talent management

process

siness.anager talent

!ool

E?!and thetalent !oolbe;ond the

senior managerle#el


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,(enti&y the Senior Business Manager talent pool

Tools- 360 degreefeedback) inter#iews)!anel re#iews) self

the managerassessments

6 core capabilities-

1 ri#ing bsiness#ision and brand

2 Commercial

Ddgment3(eading !erformance

Cstomer dri#e

5Working with others

6 ri#e commitmentand !ersonal

de#elo!ment

1

,(enti&ycore

capabilities .((itional

assessment-

aCa!abilit;

b-erformance

c


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/*pan( the talent pool beyon( the senior manager le$el

0e*t

generation High potential

Business

talent pools

Seniorbusiness

managerpool

2 1! years

)ocal implementation

Talent i(enti&ication criteria an( international (e$elopment programs


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,mplement (e$elopment programs

e#elo!ment !rograms focsed on si? coreca!abilities

7ailored de#elo!ment o!tions coaching and

e?ecti#e training

(eadershi! de#elo!ment !rograms were based oncom!an;s #ision) brand and core ca!abilities%

Em!hasis on ales and relationshi! management

skills

e#elo!ment !rograms were created in collaborationwith leading bsiness schools


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/stablishing the /mployee 3alue roposition

:ewardand

:ecognition

WorkEn#ironm

ent

Careerande#elo!

ment

Work(ife>alance

Four 'ey areas7alent :elationshi! .anager was

res!onsible for engaging 7alent!ool members throgh Dob rotations

and international assignments

enior bsiness manager talent!ool members are considered firstfor an; rele#ant Dob o!!ortnities%

.pproach to de#elo! a cstomi$ed retention !rogram aimed at de#elo!ing)moti#ating) and retaining talented em!lo;ees) and therefore s!!orting the

contined !eo!le strateg; e?ection and ensring a higher retrn on !eo!le

in#estment for the bsiness%


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)essons learne(5 results5 ne*t steps

)esson 1

Cross cltral differences and

social d;namics im!act the

consistenc; of the talent

management !rocess

)esson

An identification !rocess being

refined de to changes in senior

management roles

)esson "

7he core

ca!abilities were

re#ised

)esson " #e$ise( core s'ills

Bision

>siness Ddgment

(eading a cstomer focsed

organi$ation

ri#ing !erformance

Collaboration

-ersonal im!act

Ne*t steps

7o e?amine talent

metrics 4e%g%) retention

to measre

im!lementation

sccess%

#esults

EB- 2006 sr#e;

e#elo!ment and

ftre career

o!!ortnities were

rated highl;


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#e&erences

htt!*//findarticles%com/!/articles/miF'a52G/isF200G0G/aiFn2128651/

htt!*//www%hsbc%com/1/2/

http://findarticles.com/p/articles/mi_qa5427/is_200707/ai_n21286591/http://www.hsbc.com/1/2/http://www.hsbc.com/1/2/http://findarticles.com/p/articles/mi_qa5427/is_200707/ai_n21286591/


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The world's local bank

Questions?

HSBC Talent.pptx

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