HSBC World Selection Portfolio · HSBC World Selection Portfolio ... “HSBC Bank” means HSBC...

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HSBC World Selection ® Portfolio Important Information for Investors

Transcript of HSBC World Selection Portfolio · HSBC World Selection Portfolio ... “HSBC Bank” means HSBC...

  • HSBC World Selection PortfolioImportant Information for Investors

  • Table of ContentsHSBC World Selection Portfolio Account Agreement

    Definitions ...................................................................................................................................................................................................1

    Signature on Application ..............................................................................................................................................................................1

    The World Selection Portfolio Service ........................................................................................................................................................1

    Joint Accounts .............................................................................................................................................................................................4

    Instructions and Recordings ........................................................................................................................................................................4

    Statements of Accounts and Records ........................................................................................................................................................5

    Processing Transactions ..............................................................................................................................................................................6

    Allowing, Discontinuing or Changing a Transaction Service ......................................................................................................................6

    Changes to this Agreement.........................................................................................................................................................................6

    Terminating this Agreement, the World Selection Portfolio Service or the Transaction Service ..............................................................7

    Client Information Consent ..........................................................................................................................................................................7

    Disclosure Regarding Leveraging ................................................................................................................................................................7

    Dual Employment ........................................................................................................................................................................................7

    Conflicts of Interest Disclosure ...................................................................................................................................................................7

    Additional Information about Your Relationship with HSBC Investment Funds (Canada) Inc. .................................................................7

    Amounts Owing to HSBC ...........................................................................................................................................................................7

    Secret Codes ...............................................................................................................................................................................................8

    Indemnity .....................................................................................................................................................................................................8

    Liability and Loss .........................................................................................................................................................................................8

    General Terms..............................................................................................................................................................................................8

    Schedule A Client Information Consent ...............................................................................................................................................9

    Schedule B Borrowing Money to Buy Investments (Leveraging) .....................................................................................................12

    Schedule C Pre-Authorized Debit Agreement ...................................................................................................................................13

    Schedule D Disclosure Regarding Conflicts of Interest .....................................................................................................................13

    Schedule E Account Held by Non-Resident of Canada (if applicable) ..............................................................................................14

    Schedule F Additional Information Regarding Your Relationship with HSBC Investment Funds (Canada) Inc. ..............................14

    Schedule G Consent to Electronic Delivery of Documents. ..............................................................................................................17

    Additional Information for All Account Holders

    Resolving Customer Complaints ...............................................................................................................................................................17

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    HSBC World Selection Portfolio Account AgreementDefinitions

    In this Important Information booklet important terms are defined. The terms we, us and our means HSBC Investment Funds (Canada) Inc. The terms you and your means the Applicant and Co-Applicant(s), or Annuitant, stated in the Application and each of their heirs, executors, administrators, successors and assigns.

    The following is a list of other defined terms.

    Account means your HSBC World Selection Portfolio Account.

    Agreement means this HSBC World Selection Portfolio Account Agreement, including the Application and all schedules and attachments in this Important Information booklet.

    Application means our HSBC World Selection Portfolio Account application form completed to apply to open an Account and, if applicable, apply to become an annuitant under the HSBC Pooled Funds Retirement Savings Plan or HSBC Pooled Funds Retirement Income Fund.

    Banking Information means the most recent banking information you have provided to us about your bank account at a Financial Institution, in the form requested and accepted by us, from which you want Transactions to be conducted. Banking Information may differ depending on whether the Transaction is based on Instructions given from time to time or continuous through a Regular Investment Plan.

    Electronic Instruction means any Instruction that is given by you in a form accepted by us, which may include, telephone, personal computer, telex, mobile device, facsimile or other method of communication and includes Instructions that we, at our discretion, allow to be provided through Telephone Mutual Funds Services, Internet Mutual Funds Services or any other electronic Transaction Service.

    Financial Institution means HSBC Bank or any other financial institution named in the Banking Information.

    HSBC Bank means HSBC Bank Canada.

    HSBC Global Asset Management means HSBC Global Asset Management (Canada) Limited.

    HSBC Group means collectively and individually, HSBC Holdings plc, its affiliates, subsidiaries, associated entities and any of their branches and offices.

    Instructions means any instruction, agreement or document to open or close an HSBC World Selection Portfolio Account, related to a Transaction, or to initiate, amend or cancel a Regular Investment Plan that is or reasonably appears to be given to us by you or your agent.

    Internet Mutual Funds Services means our internet services accessed by you using a Secret Code and, if allowed by us, through which you can obtain Account information or give Instructions on your Account, or both.

    MFA means our registered Mutual Fund Advisor.

    Portfolio Manager means HSBC Global Asset Management.

    Regular Investment Plan means the service offered by us that allows you to set up a plan to make regular contributions to your Account.

    Secret Code means each access code or a series of access codes (whether a combination of letters, numbers or both) for your confidential use that confirms your identity, allows you to access your Account and authorize Transactions on your Account or use a particular Transaction Service. For example, your access code(s) required to access and use our Internet Mutual Funds Services.

    Telephone Mutual Funds Services means our telephone services accessed by you using a Secret Code and, if allowed by us, through which you can obtain Account information or give Instructions on the Account, or both.

    Transaction means a contribution to or a withdrawal of funds from your Account or a request for information about your Account pursuant to any Instruction.

    Transaction Service means any and all of the services we, at our discretion, may offer to you from time to time to use to make a Transaction, including but not limited to:

    Giving Instructions through an MFA at an HSBC Bank branch;

    Internet Mutual Funds Services;

    Regular Investment Plan;

    Telephone Mutual Funds Services; and

    Any other services we develop to allow you to make a transaction using your Secret Codes.

    Trustee means HSBC Trust Company (Canada).

    World Selection Portfolio Service means the portfolio investment service provided by us as more fully described in this Agreement.

    Signature on Application

    When you sign the Application, you confirm that you have received, read, understand and agree to be bound by the terms and conditions set out in this Important Information booklet, as amended from time to time.

    The World Selection Portfolio Service

    The Model Portfolios

    The World Selection Portfolio Service is a portfolio investment service offering a number of model portfolios. The model portfolios together occupy successive portions of the investing spectrum from conservative, income-oriented investing to more aggressive, growth-oriented investing. Each model portfolio is comprised of investments in mutual funds or cash (or cash equivalents).

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    Each model portfolio is comprised of different asset classes. For each asset class there is an asset allocation range and a benchmark percentage. The asset allocation range is the minimum and maximum percentage of the model portfolio that can be allocated to that asset class. The benchmark percentage is the target percentage within the asset allocation range.

    One or more mutual funds, including the HSBC Pooled Funds, are selected to comprise the investments in each asset class. Each investment is assigned a target weight based on the asset allocation range for the asset class.

    Investments in the model portfolio may be changed at any time, including adding a new mutual fund or removing an existing mutual fund, provided the model portfolio continues to meet its investment objectives and risk tolerance. In addition, the asset classes and the asset allocation ranges within a model portfolio may be changed provided you receive 60 days advance written notice of the change.

    The development and management of the model portfolios is further explained in the Portfolio Management section below.

    Your Selected Model Portfolio

    After you consult with us, we recommend an appropriate model portfolio based on your financial circumstance, investment objectives, time horizon and risk tolerance.

    We will provide you with a description of your selected model portfolio. You may change your selected model portfolio if you consider it necessary based on changes in your personal circumstances or financial situation. If you wish to change your selected model portfolio, you must meet with us and complete any documentation required by us. A change in your selected model portfolio requires our review and approval.

    Rebalancing

    As part of the World Selection Portfolio Service, your Account will be periodically rebalanced through a series of purchase and redemption trades. Rebalancing will be carried out by the Portfolio Manager. For further details on the role of the Portfolio Manager, please refer to the Portfolio Management section below.

    Rebalancing may take place for any of the following reasons:

    If the percentage weighting of at least one of the asset classes in a model portfolio exceeds or falls below the asset allocation range, trades will be carried out on behalf of all clients invested according to that model portfolio to bring the asset classes within the asset allocation range;

    If the percentage weighting of at least one mutual fund in a clients account exceeds or falls below its target weight range, trades will be carried out on behalf of that clients

    account to bring the mutual fund(s) in the clients account back to their target weight range;

    Upon review of the model portfolios, to make any changes to the model portfolios that the Portfolio Manager believes are advisable and are permissible and consistent with their stated objectives; or

    To take advantage of market conditions and trends.

    At all times, rebalancing trades will be done in accordance with the model portfolios investment objectives and risk tolerance. All rebalancing trades carried out in your Account will be reflected in your quarterly Account statement.

    Portfolio Management

    We have entered into a portfolio management agreement with the Portfolio Manager under the terms of which the Portfolio Manager will provide the following discretionary investment management services for the World Selection Portfolio Service:

    Developing the model portfolios, which includes determining the asset classes, setting an asset allocation range and determining a benchmark percentage for each asset class;

    Selecting (including changing) the mutual funds to comprise the investments in each asset class and assigning a target weight for each investment;

    Changing the benchmark percentage for a model portfolio and, provided 60 days advance written notice is given to each affected client, changing the model portfolios asset classes or allocation ranges, including adding a new asset class or removing an existing asset class; and

    Providing the discretionary investment management services in connection with the rebalancing activities described in the Rebalancing section above.

    In return for its portfolio management services, we pay the Portfolio Manager a fee based on the value of assets held in client accounts.

    Distributions

    All distributions earned by a mutual fund held in your Account will be reinvested in additional units of that mutual fund. Cash distributions are unavailable.

    Fees

    Unless otherwise agreed to in writing by us, you will pay us the following fee for investment management and related account administration services provided to you by us. Fees are based on your selected model portfolio and the net asset value of your Account.

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    Conservative and Moderate Conservative Portfolios Balanced Portfolios

    Growth and Aggressive Growth Portfolios

    First $150,000 1.50% 1.75% 2.00%

    Next $850,000 1.00% 1.00% 1.00%

    Next $1,000,000 0.75% 0.75% 0.75%

    Over $2,000,000 0.50% 0.50% 0.50%

    Minimum Annual Fee: $750 $875 $1,000

    All fees are subject to applicable taxes.

    We will deduct the fees from your Account by redeeming units of the mutual funds in your Account in a manner consistent with your investment objectives and risk tolerance. These fees will be deducted mid-month after quarter-end.

    We calculate the fees based on the total market value of the investments in your Account on the last business day of the previous quarter. If you change your selected model portfolio and there is a different fee for your new model portfolio, the new fee will apply and start to take effect on the day that your new model portfolio is implemented.

    The first quarterly payment will be calculated by prorating the fees from the date your Account is opened to the first payment date.

    If your Account is closed before the last day of a calendar quarter, we will calculate the fees in accordance with the terms of this section as of the close of business on that day. We will prorate the fees payable to us based on the number of days in the applicable calendar quarter during which your Account was open. All fees will become immediately due and payable at the close of business on the day your Account is closed.

    At our discretion and upon 60 days advance written notice to you, we may change the fees payable for your Account.

    No management fees will be charged by HSBC Global Asset Management directly to you or any mutual fund held in your Account. Each mutual fund in the World Selection Portfolio Service pays its own operating expenses. No sales charges or commissions are payable by you in connection with your Account or the World Selection Portfolio Service.

    Account Administration

    Minimum Balance: Unless otherwise agreed with us, you must invest and maintain a minimum balance of $50,000 in your Account. If your balance falls below the minimum, we may redeem your investments and close your Account. We may change the minimum balance at our discretion by providing you 30 days advance notice of this change.

    Contributions: Your initial contribution to your Account will only be accepted once the Application to open your Account has been approved by us. We will invest your contributions in accordance with your selected model portfolio.

    Withdrawals: You may request withdrawals from your Account by contacting your MFA. Pursuant to your request, we will redeem investments from your Account in accordance with your selected model portfolio, as necessary, to fund the withdrawal.

    Account Closure: If your Account is closed for any reason, we will redeem all the investments in your Account and deposit the net proceeds to your HSBC Bank account or send you a cheque.

    Acknowledgement about the World Selection Portfolio Service

    You acknowledge, understand and agree to the following:

    If we agree to open an Account for you, we will provide you the World Selection Portfolio Service in accordance with the terms of this Agreement;

    You have received a copy of a document describing your selected model portfolio;

    You have received a copy of the HSBC Pooled Fund Simplified Prospectus (and/or the simplified prospectus for any other mutual fund held in your Account) or any other offering document we are required by law to provide to you;

    Unless otherwise agreed to in writing with us, you must maintain a minimum balance of $50,000 in your Account at all times;

    All contributions you make to your Account will be allocated among the investments that comprise your selected model portfolio;

    You authorize us to retain the Portfolio Manager to invest the investments held in your Account in accordance with the model portfolio selected for your Account in accordance with the terms of this Agreement;

    As our client, you have a relationship only with us and not with the Portfolio Manager. You do not have a direct relationship with the Portfolio Manager and participating in the World Selection Portfolio Service does not provide you with direct access to their investment management services;

    We, not the Portfolio Manager, are responsible for determining or confirming the suitability of your selected model portfolio;

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    Provided we give you 60 days advance written notice, the Portfolio Manager may, on our behalf and at its discretion, change the asset classes, including adding a new asset class or removing an existing asset class, and the asset allocation ranges within your selected model portfolio, provided such change is in accordance with your investment objectives and risk tolerance;

    The Portfolio Manager may, on our behalf and at its discretion, change the investments in your selected model portfolio, including adding a new mutual fund or removing an existing mutual fund, provided any change is in accordance with your investment objectives and risk tolerance;

    The Portfolio Manager provides the discretionary investment management services in connection with the periodic rebalancing of your Account;

    You will receive a trade confirmation at the time of your initial investment, a subsequent contribution, a withdrawal and for any trades that relate to a change in your selected model portfolio. You will not receive trade confirmations for any rebalancing trades carried out in your Account at the time they are carried out by the Portfolio Manager;

    You will receive quarterly statements which will include details of the investments held in your Account and any rebalancing trades for the applicable period;

    We are authorized to withdraw from your Account to pay us the fees in accordance with the terms and conditions of this Agreement;

    We, the Portfolio Manager, the Trustee and HSBC Bank are separate corporate entities. We are a direct subsidiary of the Portfolio Manager and an indirect subsidiary of HSBC Bank. Unless otherwise advised by us, investments held in your Account are not insured by a government deposit insurer, are not guaranteed by HSBC Bank or any other financial institution and may fluctuate in value; and

    All information you provide to us in the Application and in connection with the Account now or in the future is accurate and complete. You will notify us immediately if any of the information changes. At any time and as requested by us in our sole discretion and in accordance with applicable laws and regulations, you will provide us with any information we require to operate the Account or provide the World Selection Portfolio Service or Transaction Services to you.

    Joint Accounts

    This section applies to joint personal Accounts only:

    Subject to our discretion, or unless you specify to us in writing that you must give us Instructions together, any one of you can give Instructions to us with respect to the Account and such Instructions shall be valid and binding upon each of you, together and separately, and your respective heirs, executors, successors and assigns.

    If you specify to us in writing that you must give us Instructions together, then Instructions must be provided to us by each of you by written means accepted by us.

    The following paragraph is not applicable in Quebec: Any interest in your Account shall be and continue to be the joint property of all of you with the right of survivorship. The death of one of you shall not affect the right of the survivor to deal in any manner with your Account.

    For Accounts in Quebec: Accounts in Quebec do not have a right of survivorship. Upon the death of one of you, rights and obligations related to the Account will be governed by the federal laws of Canada and the laws of Quebec in force and in effect as amended from time to time.

    Instructions and Recordings

    All Instructions are subject to acceptance by us and, in our sole discretion, we will determine what type of Instructions may be provided through a Transaction Service.

    You are responsible for ensuring that any Instructions regarding your Account received by us through any Transaction Service are true, accurate and complete. You acknowledge that we will rely upon the truth, accuracy and completeness of the Instructions.

    We, in our sole discretion, may rely upon any Instructions, including Electronic Instructions, that appear to be given by you or your agent, if we reasonably believe that the Instructions have come from you or your agent. You authorize us to accept such Instructions, without any further verification, and you agree to be responsible for such Instructions. When your signature is required in relation to an Instruction, you agree that what, in our reasonable determination, appears as your signature or electronic signature (whether or not actually signed by you) binds you legally and makes you responsible to the same extent and effect as if you had given original signed Instructions (except if we have been grossly negligent or acted with wilful misconduct). There are some types of Instructions and documents we will not accept as Electronic Instruction and you understand that we, in our sole discretion, reserve the right to refuse any Electronic Instruction.

    If you are a corporation, trust, partnership, sole proprietorship, estate or other entity and there are two or more authorized signatories required for providing Instructions related to your Account, Instructions must be provided to us by all authorized signatories by written means accepted by us.

    Indemnity for Telephone, Facsimile and Email Instructions: You agree that you will indemnify and save us harmless from all direct or indirect losses, costs, fees, damages, expenses, claims, suits, demands and liabilities whatsoever including without limitation legal

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    expenses suffered or incurred by or brought against us in connection with either acting or failing to act with respect to Instructions you gave to us by telephone, facsimile (fax) or email. Instructions that we allow you to provide to us through Telephone Mutual Funds Services or Internet Mutual Funds Services, or both, are excluded from this indemnity.

    Recordings: You consent to us making an audio recording of any telephone call, or a record of any electronic communication, with us to preserve the context of all Instructions or other information you provide to us and for us to use these recordings for the following purposes:

    So that we have a record of Instructions and information provided;

    So that we can meet your financial and investment service needs as may be sought by you; and

    So that we can monitor the service levels of Telephone Mutual Funds Services, telephone banking staff or Telephone MFAs.

    Identity or Authority: We are not required to confirm the identity or authority of any person using your HSBC bank card or related Secret Codes to make Transactions. We can in our discretion require proof satisfying to us at any time of the authority of any person seeking to make Transactions on your behalf (including a person purporting to act on your behalf pursuant to a power of attorney) and may defer acting on such Instructions while conducting any such searches or investigations as we consider appropriate. We can refuse to accept Instructions from any such person if we are not entirely satisfied with such proof of authority, and in the case of a power of attorney, proof satisfactory to us that the power of attorney has been validly granted and is effective and is being used for lawful purpose. We will not be liable for any loss or damage suffered by you or by a third party because of any failure of or refusal by us to give effect to any Instructions or for any delay in implementing Instructions regardless of the reasons for such failure, refusal or delay (other than our gross negligence and wilful misconduct).

    Statements of Accounts and Records

    Statements: We or HSBC Global Asset Management will send you a statement of your Account at least every three (3) months. The statement will include the following information: the date of the trade, whether the trade was a purchase or sale, the name of the security purchased or sold, the price per security paid or received by you and the total value of the trade. In addition, for the securities and any cash held in your Account at the end of the period, the statement will include the name and quantity of each security, the market value per unit of each security, the total market value of each security position, any cash balance and the total market value of all cash and securities in your Account.

    Receipt of Records: We will send you statements of your Account and other documents relating to your Account (together, the Records) by ordinary mail, or if acceptable by us, by electronic mail or other delivery service, to your most recent contact information on our records. You will be deemed to have received and reviewed a Record, whether you actually received it or not, on the earlier day of: the day you actually receive or review a Record; the day on which you become aware of facts that reasonably put you on enquiry as to the possibility of errors, omissions or irregularities affecting the Account including any fraud or unauthorized activity; or for a statement of Account, ten (10) days after the last day of each calendar quarter, whether you actually receive the statement of Account or not.

    Review of Records: You agree to examine every Record as soon as you receive it or are deemed to have received it. You shall immediately, and in any event no later than thirty (30) days after receiving or being deemed to have received a Record, give notice to us of any errors, omissions or irregularities, including any fraud or unauthorized activity, included in or preceding each such Record. Unless objected to in writing within thirty (30) days of the date on which the Record is received or is deemed to have been received by you, you agree that our records are conclusive evidence of your dealings with us regarding the Account and are correct, complete, authorized and binding upon you, and we will be released from all responsibility for Account activity preceding the Record pertaining to such errors, omissions, irregularities, fraud or unauthorized activity, including our negligence (but excluding such due to our gross negligence or wilful misconduct).

    Immediate Notice Requirement: If you become aware of facts that reasonably put you on enquiry as to the possibility of errors, omissions or irregularities affecting the Account, including any fraud or unauthorized activity, you shall immediately notify us directly or through your HSBC Bank branch so as to prevent any ongoing fraud or unauthorized activity. If you fail to do so, any preventable subsequent loss shall not be our responsibility.

    Consequence of Breach: In addition to the consequences set out elsewhere, if you fail to abide by your obligations under this section Statements of Accounts and Records of the Agreement, and if your conduct or omission causes or contributes to a loss on the Account, then you agree that we shall not have any responsibility to you with respect to such loss.

    Admissibility of Records: You will not object to the admission of Records as evidence in any legal proceeding on the ground that such Records are not originals, are not in writing, are hearsay, or are documents containing information extracted from a computer. The Records are conclusive for all purposes, including litigation, in respect of any Instructions given and any other matter or thing relating to the state of the Account in respect of any Transaction.

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    Certificates of Investments: We or HSBC Global Asset Management may keep all certificates and other proof of investments made on your behalf at our offices or any acceptable depository.

    Processing Transactions

    Refused Transactions: We, in our sole discretion, reserve the right to refuse any Transaction and all Instructions and Transactions are subject to acceptance by us. Without limiting the generality of the foregoing, the following are situations in which we may refuse to complete any Transaction: (a) the Transaction is one that cannot be processed by us or cannot be completed for any cause beyond our reasonable control; (b) there is an operational failure, malfunction or unavailability of the applicable Transaction Service; (c) we do not receive proof satisfactory to us of the authority of a person giving Instructions on your behalf; (d) you do not have sufficient funds to complete the Transaction; (e) the Transaction violates any provision in any other agreement you have with us; or (f) completion of the Transaction could violate any policies or procedures or any law, regulation, rule, standard or guideline with any governmental authority to which we or our affiliates are subject.

    Effective Transactions: You understand that Transactions are not effective until they are processed in accordance with the disclosure in the relevant prospectus. In addition, Regular Investment Plans will take up to five (5) business days to set up before the first Transaction under the Regular Investment Plan is processed.

    Liability: We are not liable for any loss or damage suffered by you or a third party by reason of any failure of or refusal by us to give effect to any of your Instructions or requested Transactions or any delay by us in implementing any Instructions or Transactions.

    Authorizing Use of Bank Account: You authorize us to process Transactions in accordance with the Instructions using the Banking Information you provided to us. You and we understand and agree that the Banking Information you provided to us may be different for processing single Transactions and/or Transactions through a Regular Investment Plan. You and we understand and agree that the terms and conditions set out in this Agreement, including the authorizations provided by you to us, govern all Instructions and related Transactions. We will not be liable for any loss resulting from the fault or negligence of the Financial Institution or any delay in giving effect to Instructions due to incomplete or inaccurate information provided to us.

    HSBC Bank Customers: If HSBC Bank is the Financial Institution named in the Banking Information, we will debit or credit funds from your HSBC Bank account listed in the Banking Information to pay for purchases or deposit the proceeds of redemptions.

    Other Customers: If the Financial Institution in the Banking Information is not HSBC Bank, we will accept payment for purchases by money order, bank draft,

    certified cheque or personal cheque (a Payment) or any other method determined at our discretion. We will mail a cheque for the proceeds of redemptions to your most recent address appearing on our records. A Payment that is mailed to us will be deemed not to have been received by us until actually received by us. You bear all risk of loss for any items mailed by you that are not received by us.

    Release of Information: You hereby authorize us to request confirmation of the Banking Information from the Financial Institution and the Financial Institution is hereby authorized by you to confirm such information. In addition, you hereby authorize us to furnish the Financial Institution with all data, information, instructions and authorizations that may be required by it to complete a Transaction.

    Direction to Financial Institution: You hereby authorize the Financial Institution to withdraw funds from the bank account named in the Banking Information in order to conduct the Transactions.

    Regular Investment Plan Contributions: If you wish to make regular contributions to your Account from your bank account held at HSBC Bank or another Financial Institution under our Regular Investment Plan, you must provide us with your authorization and Banking Information in writing or by any other means we may accept from time to time. You acknowledge and agree that any authorization to debit your bank account shall be governed by the terms and conditions contained in the Pre-Authorized Debit Agreement attached as Schedule C.

    Allowing, Discontinuing or Changing a Transaction Service

    We can at any time and without prior notice to you allow or discontinue your use of a Transaction Service and/or change an existing Transaction Service. A change to a Transaction Service may include the procedures, hours of operation, Secret Code requirements and other attributes of a Transaction Service. We will not be liable for any loss or damage suffered by you as a result of any change, discontinuance or addition to any Transaction Service, or (subject to this Agreement) the operational failure, malfunction or unavailability of any Transaction Service for any reason.

    Changes to this Agreement

    We may change this Agreement periodically. We will notify you of a change to this Agreement by doing one of the following at least thirty (30) days prior to the change:

    (a) Displaying the notice at the HSBC Bank branches;(b) Mailing you a notice or a copy of the revised

    Agreement; (c) Posting the changes on our website at

    www.hsbc.ca; or (d) Sending you a notice using an electronic message.

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    This Agreement is in addition to any other agreements you have with us (now or in the future) concerning your Account(s). If there is a conflict between this Agreement and any of the other agreements you have with us, this Agreement will prevail.

    Terminating this Agreement, the World Selection Portfolio Service or the Transaction Service

    The terms of this Agreement shall survive termination or withdrawal of a Transaction Service, the World Selection Portfolio Service or this Agreement and shall continue to apply with respect to determination or responsibility and resolution of all disputes for events, acts or omissions occurring before or circumstances as exist as at the time of the termination or withdrawal.

    By Us: We may terminate this Agreement and your right to use the World Selection Portfolio Service or the Transaction Services or withdraw any Transaction Service at any time without notice if: (a) you are in breach or default of any of your representations, warranties, covenants or obligations under this Agreement or related to your Account; (b) any of the information you provided to us related to this Agreement or your Account is incorrect or inaccurate in any way; or (c) required by law or regulation. In addition, we may terminate this Agreement and your right to use the World Selection Portfolio Service or the Transaction Services or withdraw any Transaction Service at any time by providing you with written notice at least thirty (30) days prior to the date the termination or withdrawal becomes effective. We will have no liability to you for any loss or inconvenience that may result from any withdrawal or termination by us of the World Selection Portfolio Service, a Transaction Service or this Agreement, unless such was caused by our gross negligence or intentional wrongful act.

    By You: You can terminate this Agreement at any time by: (a) providing us written notice of termination and Instructions relating to the assets in your Account or (b) in the case of incapacity or death, proof of such and Instructions from your duly authorized representatives. Until such time as we receive the required notice and Instructions, we will continue to administer the Account and fees will be charged as outlined in this Agreement. Any notice required under this section can be provided at the HSBC Branch where you have your Account, or in any other way permitted by us.

    Upon Termination: Upon termination of this Agreement by us or you, unless otherwise expressly instructed by you, we may do any of the following with the investments in your Account as permitted by law:

    Redeem all investments in your Account and deposit any proceeds from the redemptions in accordance with the provisions set out in the Account Administration section of this Agreement;

    Transfer some or all of the assets in your Account into a money market fund to be held in a non-

    managed account until such time as you provide written Instructions regarding the ultimate disposition or transfer of such assets; or

    Take any other actions permitted by law.

    Client Information Consent

    You consent to the collection, use and disclosure of Client Information as set out in Schedule A attached hereto, of which you acknowledge receipt.

    Disclosure Regarding Leveraging

    We are required to provide you information on borrowing money to buy investments leveraging. The information is set out in Schedule B, of which you acknowledge receipt.

    Dual Employment

    MFAs are dually employed by HSBC Bank. Activities carried on for or on behalf of HSBC Bank are neither the business nor the responsibility of us or HSBC Global Asset Management.

    Conflicts of Interest Disclosure

    We are a member of a group of related companies known as the HSBC Group. The information in Schedule D contains conflict of interest disclosure, of which you acknowledge receipt.

    Additional Information about Your Relationship with HSBC Investment Funds (Canada) Inc.

    We want you to be fully informed about matters that are important to your relationship with us. Canadian securities laws also require us to provide you with certain information about our relationship. The information in Schedule F contains additional information regarding your relationship with us and supplements the information set out elsewhere in this Agreement. This information is important and we encourage you to review it carefully.

    Amounts Owing to HSBC

    Notwithstanding any other term or condition in this Agreement, we may, subject to applicable law, in our sole discretion and without notice to you, set-off or compensate any amount which you owe to us or to any of our affiliates, including HSBC Bank Canada, against any of the assets in the Account. To the extent allowable by law, we or our affiliates can enforce our rights under this section by: (a) redeeming the investments in the Account to pay a debt or liability with us or any of our affiliates, or (b) using any cash in the Account to buy currency to pay a debt or liability for an account with us or any of our affiliates that is in a different currency, or both. For joint Accounts, each of you agree that the full amount in the Account can be applied to the payment of any indebtedness or liability to us or them, irrespective of which of you made the contributions.

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    Secret Codes

    Security and Confidentiality of Secret Codes: Your Secret Codes are for your use alone and you will keep them confidential and not reveal them to any person. You will take all reasonable precautions to maintain the secrecy and prevent unauthorized use of your Secret Codes. You will not use your birth date, your telephone number or your address or any other readily identifiable combination of letters or numbers in your Secret Code. Any Secret Codes that you create, you will commit to memory and keep any record of them sufficiently separate from other Account information so as to prevent unauthorized discovery or theft of both at the same time or place.

    You agree to notify us immediately through Telephone Mutual Funds Services at 1-800-830-8888 if your Secret Code is lost or stolen or if your Secret Code has become or may have become known to another person or might otherwise be available for unauthorized use of your Account or any Transaction Service. Until you give such notice to us and we actually receive it, you will be liable for all Transactions that may occur as a result of authorized or unauthorized use of your Secret Code.

    Your Secret Code remains our or, if applicable, HSBC Banks property and may be cancelled or suspended at any time by us or, if applicable, HSBC Bank without prior notice to you.

    At our discretion, we may change any requirements relating to a Secret Code, including, but not limited to, requiring one or more Secret Codes to: (a) access or use a Transaction Service and (b) confirm a Transaction or Instruction provided by you through a Transaction Service.

    Indemnity

    You agree to indemnify, defend and hold harmless us and our affiliates and our respective directors, officers, employees, agents, personnel, service providers, representatives, successors, assigns, licensees, licensors, related persons and each of them from and against any and all claims, demands, suits, complaints, costs, damages, expenses, liabilities and losses (including without limitation legal fees and disbursements we reasonably incur) incurred, sustained or suffered by any of them, arising from, connected with or relating to this Agreement, your Account, the World Selection Portfolio Service, a Transaction Service, your use of a Transaction Service, your breach of this Agreement, or any wrongful conduct by you or any person for whom you are responsible under this Agreement or at law, other than claims, demands, suits, complaints, costs, damages, expenses, liabilities and losses incurred, sustained or suffered as a direct result of our gross negligence, recklessness or wilful or unlawful misconduct. You will assist and co-operate as fully as reasonably required by us in the defence of any such claim, demand, suit or complaint. This indemnity is in addition to any other indemnity you have provided

    to us relating to your Account, the World Selection Portfolio Service or any Transaction Service. This indemnity will survive termination of this Agreement or closure of your Account.

    Liability and Loss

    Losses Involving Secret Codes: You will be liable for all losses that occur with respect to your Account as a result of authorized or unauthorized use of any Secret Code or a Transaction Service, except those losses that occur after you notify us that (i) you suspect your Secret Codes might be known by anyone else or (ii) that any other unauthorized use of your Account or a Transaction Service may be occurring.

    General: Notwithstanding any other provision in this Agreement, you agree that in no event, even if we are negligent, will we be liable to you for any loss or damage suffered by you in connection with:

    Any fraud or unauthorized Account activity by you including, but not limited to, Transactions and Instructions;

    Any system malfunction, interruption or unavailability with respect to your Account or any Transaction Service;

    Any delay, failure or error in implementing or executing any Instruction;

    Any improper, inaccurate or incomplete Instructions or information received by us from you.

    We will also not be responsible or liable for any delay or failure in the performance of our obligations under this Agreement as a result of any act of God, strike, lockout or labour disruption, war, riot, civil commotion, fire, flood, loss of power, computer hardware or software malfunction, or other event beyond our reasonable control.

    General Terms

    Assignment

    Notwithstanding any other provision in this Agreement and upon written notice to you, we may assign any of our rights, responsibilities and obligations under this Agreement (in whole or in part) to any affiliate without your prior consent.

    Notices

    Except as expressly set forth in this Agreement, all notices required to be given under this Agreement will be in writing and communicated by postal mail, courier or hand delivery. If by postal mail, the document is deemed received five (5) calendar days after posting.

    Severance

    If any part of this Agreement is held unenforceable for any reason, the unenforceable portion of this Agreement will not affect the enforceability of the remainder of this Agreement, which will continue in full force and effect as if this Agreement had been executed without the unenforceable portion.

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    No Waiver

    No waiver by us of any breach of or default under this Agreement shall be deemed to be a waiver of any preceding or subsequent breach or default.

    Language

    The language version of this Agreement (either French or English) customarily used by us in our communications with you shall prevail with respect to the interpretation of the terms of this Agreement.

    We and you have expressly requested that this Agreement and all related documents, including notices, be drawn up in the English language.Nous et vous avons expressment demand que la prsente convention et tous les documents y affrent, y compris tous les avis, soient rdigs en anglais.

    Jurisdiction

    This Agreement is governed by the laws of the Canadian province in which you reside and by applicable Canadian laws. If you do not reside in Canada, the laws of British Columbia shall apply. This Agreement is binding upon the parties and their respective heirs, executors, administrators, legal representatives, successors and anyone else assigned to act on their behalf.

    Schedule A Client Information Consent

    Definitions

    Capitalised terms in this clause mean:

    Authorities includes judicial, administrative, public, or regulatory bodies, as well as governments, Tax Authorities, securities or futures exchanges, courts, and central banks or law enforcement bodies with jurisdiction over any part of the HSBC Group. They also include agents of any of these bodies.

    Compliance Obligations means the HSBC Groups obligations to comply with:

    (a) Laws or international guidance

    (b) Internal policies or procedures

    (c) Demands from Authorities

    (d) Laws requiring us to verify our customers identities

    Connected Person means a person or entity (other than you) whose information (including Personal Information or Tax Information) we have in connection with providing you services. A Connected Person may include a guarantor, a director, or officer of a company; partners or members of a partnership; a substantial owner, controlling person, or beneficial owner; trustee, settler or protector of a trust; account holder of a designated account; a payee of a designated payment; or other persons or entities with whom you have a relationship relevant to your relationship with the HSBC Group. A Connected Person also includes your representative, agent, or nominee.

    Controlling Person means an individual who exercises control over an entity. For a trust, this is the settlor, the

    trustees, the protector, the beneficiaries or class of beneficiaries, and anybody else who exercises ultimate effective control over the trust. For entities other than a trust, these are persons in similar positions of control.

    Client Information means your Personal Information, confidential information, and Tax Information or that of a Connected Person.

    Financial Crime means money laundering, terrorist financing, bribery, corruption, tax evasion, fraud, and evasion of economic or trade sanctions. It also includes acts or attempts to circumvent or violate Laws relating to these matters.

    Us and we mean HSBC Investment Funds (Canada) Inc. and HSBC Global Asset Management (Canada) Limited.

    HSBC Group means HSBC Holdings plc, its affiliates, subsidiaries, associated entities, and their branches and offices (together or individually). Member of the HSBC Group has the same meaning.

    Laws includes local or foreign laws, regulations, judgments or court orders, voluntary codes, sanctions regimes, agreements between any member of the HSBC Group and an Authority, or agreements or treaties between Authorities that apply to HSBC or a member of the HSBC Group.

    Personal Information means information about an identifiable individual (including relevant information about you, your transactions, your use of our products and services, and your relationships with the HSBC Group).

    Services includes (a) evaluating your application for and assessing our willingness to provide you with products and services and opening, maintaining and closing your Accounts and (b) maintaining our relationship with you.

    Substantial owners means individuals entitled to more than 10% of profits from an entity or with a direct or indirect interest of more than 10% in an entity.

    Tax Authorities means domestic or foreign tax, revenue, or monetary authorities (for example, the Canada Revenue Agency).

    Tax Certification Forms means forms or documentation a Tax Authority or HSBC Group may issue or require to confirm your tax status or the tax status of a Connected Person.

    Tax Information means information about your tax status and the tax status of any owner, Controlling Person, substantial owner or beneficial owner and includes Tax Certification Forms.

    Reference to the singular includes the plural (and vice versa).

    1. Collecting, using, processing, transferring and disclosing client information: Clauses 14 explain how we collect, use, process, transfer and disclose your information and that of Connected Persons. By using the

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    Services, you agree that we and members of the HSBC Group can collect, use, process, transfer and disclose Client Information according to these clauses.

    1.1 Collecting: We and other members of the HSBC Group may collect, use, process, transfer and disclose Client Information. We or someone on behalf of the HSBC Group may request Client Information, and we may collect it:

    From you

    From a person acting on your behalf

    From other sources (including from publically available information)

    This information may be generated or combined with other information available to us or other members of the HSBC Group.

    1.2 Purposes for Collecting, Using, Processing, Transferring and Disclosing: We or other members of HSBC Group will collect, use, process, transfer, and disclose Client Information for the following Purposes:

    (a) Providing you with Services and to approve, manage, administer, or effect transactions you request or authorise

    (b) Meeting Compliance Obligations

    (c) Conducting Financial Crime Risk Management Activity

    (d) Collecting amounts due from you

    (e) Conducting credit checks and obtaining or giving credit references, if applicable

    (f) Enforcing or defending our rights or those of a member of the HSBC Group

    (g) For our internal operations or those of the HSBC Group (including credit and risk management, system or product development and market research, insurance, audit, administration, security, statistical, and processing, transfer and storage of records)

    (h) Maintaining our relationship with you including with your optional consent, marketing or promotion)

    (i) Honouring your privacy choices

    (the Purposes)

    1.3 Sharing: By using the Services, you agree we may transfer and disclose Client Information to the recipients below and they may also collect, use, process, transfer, and disclose Client Information, as necessary and appropriate for the Purposes:

    (a) Members of the HSBC Group

    (b) Sub-contractors, agents, service providers, or associates of the HSBC Group (including their employees, directors, and officers)

    (c) Authorities,

    (d) Someone acting on your behalf, payment recipients, beneficiaries, account nominees,

    intermediaries, correspondent and agent banks, clearing houses, clearing or settlement systems, market counterparties, upstream withholding agents, swap or trade repositories, stock exchanges, or companies in which you have an interest in securities, as long as we hold these securities for you

    (e) Parties to a transaction acquiring interest in, or assuming risk in, or in connection with, the Services

    (f) Financial institutions, credit agencies, or credit bureaus to obtain or give credit reports and/or credit references

    (g) Third party fund managers who provide you with asset management services

    (h) A broker we introduce or refer you to

    (i) Insurers, where permitted by law

    (j) Canadian government registries and Canadian financial industry databases (which may share information with others)

    wherever they are located, including in jurisdictions with less strict data protection laws than those in the jurisdiction where we supply you the Services.

    1.4 Your obligations: You agree to inform us promptly and in any event, within 30 days in writing if Client Information you gave to us or a member of the HSBC Group changes. You also agree to respond promptly to our or HSBC Groups requests to you.

    1.5 Before you give us information (including Personal Information or Tax Information) about a Connected Person, you must:

    Tell the Connected Person that you are giving us (or a member of HSBC Group) their information

    Ensure the Connected Person agrees that we (or a member of HSBC Group) can collect, use, process, disclose, and transfer their information as set out in these Terms

    Tell the Connected Person that they may have rights to access and correct their Personal Information.

    You must ensure this has all been done, even if someone else gives us the Connected Persons information on your behalf.

    1.6 If any of these things occur:

    you fail to promptly give Client Information we reasonably request

    you withhold or withdraw consent we need to collect, use, process, transfer, or disclose Client Information for the Purposes (except for marketing and promoting)

    the HSBC Group has suspicions about Financial Crime or an associated risk

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    we may take any of these actions:

    (a) be unable to provide Services, including new Services, to you and we reserve the right to terminate our relationship with you

    (b) take actions to meet Compliance Obligations

    (c) block, transfer, or close your accounts where local Laws permit it.

    In addition, if you fail to promptly give your, or a Connected Persons, Tax Information to us when we ask for it, we may make decisions about your tax status, including whether you are reportable to a Tax Authority. This may require that we withhold and pay amounts legally required by a Tax Authority.

    2. Data protection

    2.1 In accordance with data protection legislation, all members of the HSBC Group, their staff, and third parties to whom information is transferred by HSBC, whether located in Canada or another country, will be required to protect Client Information by a strict code of secrecy and security. Where Client Information is transferred to another country, you understand that it may be accessed by Authorities in that country in accordance with applicable Laws.

    3. Financial Crime Risk Management Activity

    3.1 We, and members of the HSBC Group, are required to meet Compliance Obligations relating to detecting, investigating and preventing Financial Crime (Financial Crime Risk Management Activity). We and members of the HSBC Group may take action to meet these Compliance Obligations, including:

    (a) Screening, intercepting, and investigating instructions, communications, drawdown requests, applications for Services, or payments sent to, by you, or on your behalf

    (b) Investigating who sent, received, or was intended to receive funds

    (c) Combining Client Information with related information that HSBC Group has

    (d) Making enquiries about a person or entitys status or identity, including whether they are subject to sanctions.

    (e) Any combination of a to d

    3.2 In rare cases, our Financial Crime Risk Management Activity may lead us to delay, block, or refuse to:

    Make (or clear) a payment

    Process your instructions or application for Services

    Provide all or part of the Services

    As far as the law permits, neither we nor any other member of HSBC Group will be liable to you or a third party for your or their loss (however it arose) caused or partially caused by our Financial Crime Risk Management Activity.

    4. Tax compliance: You are solely responsible for understanding and complying with your tax obligations related to using our accounts and Services in any jurisdiction. This includes paying taxes, filing tax returns, and filing other documents related to paying taxes.

    Each Connected Person acting as a Connected Person (not in their own capacity) also acknowledges this themselves.

    Please note: Certain countries may have tax legislation with extra-territorial effect regardless of your or Connected Persons place of domicile, residence, citizenship, or incorporation.

    Neither we nor any member of the HSBC Group:

    Provide tax advice

    Have responsibility for your tax obligations in any jurisdiction, even if they relate to opening and using accounts and Services we or members of the HSBC Group provide

    We advise you to seek independent legal and tax advice.

    5. Miscellaneous

    5.1 If there is a conflict or inconsistency between these Terms in this Schedule and the terms in other services, products, business relationships, accounts, or agreements between you and us, these Terms prevail. If you gave us consents, authorisations, or waivers or permissions we asked for related to Client Information, they continue to apply in full force and effect, as relevant local laws allow.

    5.2 If some or all of these Terms in this Schedule become illegal, invalid, or unenforceable in any way under the law of any jurisdiction, that does not affect the legality, validity, or enforceability of the rest of these Terms in that jurisdiction.

    5.3 Survival on termination: These Terms in this Schedule continue to apply even if:

    The agreement is terminated

    We or a member of the HSBC Group, stop providing Services to you

    An account is closed

    6. Self-Regulatory Organizations: For regulatory purposes, you consent to us disclosing your Personal Information to applicable regulators and self-regulatory organizations, including the Investment Industry Regulatory Organization of Canada, the Mutual Fund Dealers Association of Canada, Bourse de Montreal Inc., and the Canadian Investor Protection Fund, as applicable (collectively, SROs). SROs collect, use or disclose such personal information for regulatory purposes, including surveillance of trading-related activity, regulatory reviews and audits, investigations of potential regulatory and statutory violations, regulatory databases, enforcement or disciplinary proceedings, reporting to securities regulators and information-sharing with securities regulatory authorities, regulated marketplaces, other SROs and law

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    enforcement agencies in any jurisdiction in connection with any of the above. You may refuse this consent; however, you recognize that we have the right to cancel or withhold products or services upon your refusal, if required to do so by the SRO.

    7. Optional Consent for Personal Clients: We may also: (a) collect and use your Personal Information and, where permitted by law, share it within the HSBC Group, to identify and inform you of products and services provided by the HSBC Group that may be of interest to you; and (b) collect and use your Personal Information to promote the products and services of select third parties that may be of interest to you. You may at any time refuse or withdraw your consent to (a) or (b) by: contacting us at 1-888-310-HSBC (4722); or visiting a branch. You understand that if you do refuse or withdraw your consent to (a) or (b) it will not affect your eligibility for credit or other products or services.

    8. Consent to use of Social Insurance Number (SIN) Including Optional Consent: In some circumstances, the government requires that we ask you for your SIN when it is necessary for tax reporting purposes. You understand that if you provide us with your SIN, we and the HSBC Group will collect, use and share your SIN for tax reporting purposes where applicable. We may also collect, use and share your SIN for the additional optional purposes of conducting Financial Crime Risk Management Activities, for collections, and for internal audit, security and, statistical and record-keeping purposes. You may at any time refuse or withdraw your consent to the use of your SIN for these additional optional purposes by contacting us at 1-888-310-4722 or by visiting a branch. This will not affect your eligibility for products or services.

    9. Recordings: You consent to us making an audio recording of any telephone conversation you have with us, or a record of any electronic communication with us, to preserve the context of all Instructions or other information you provide to us and for us to use these recordings for the following purposes:

    So that we have a record of Instructions and information provided;

    So that we can meet the Services sought by you; and

    So that we can monitor service levels.

    10. More Information about HSBC Privacy Policies: For more information about the principles of privacy observed by us, HSBC Bank Canada and its subsidiaries in Canada, consult the HSBC Privacy Code, available at the nearest HSBC branch or www.hsbc.ca or the brochure Protecting your privacy available at the nearest HSBC branch. You understand that you may access your Personal Information in our possession or make corrections to it by contacting us.

    Schedule B Borrowing Money to Buy Investments (Leveraging)

    Risk of Borrowing to Invest

    Here are some risks and factors that you should consider before borrowing to invest:

    Is it Right for You?

    Borrowing money to invest is risky. You should only consider borrowing to invest if:

    You are comfortable with taking risk.

    You are comfortable taking on debt to buy investments that may go up or down in value.

    You are investing for the long term.

    You have a stable income.

    You should not borrow to invest if:

    You have a low tolerance for risk.

    You are investing for a short period of time.

    You intend to rely on income from the investments to pay living expenses.

    You intend to rely on income from the investments to repay the loan. If this income stops or decreases you may not be able to pay back the loan.

    You Can End Up Losing Money

    If the investments go down in value and you have borrowed money, your losses would be larger than had you invested using your own money.

    Whether your investments make money or not you will still have to pay back the loan plus interest. You may have to sell other assets or use money you had set aside for other purposes to pay back the loan.

    If you used your home as security for the loan, you may lose your home.

    If the investments go up in value, you may still not make enough money to cover the costs of borrowing.

    Tax Considerations

    You should not borrow to invest just to receive a tax deduction.

    Interest costs are not always tax deductible. You may not be entitled to a tax deduction and may be reassessed for past deductions. You may want to consult a tax professional to determine whether your interest costs will be deductible before borrowing to invest.

    Your advisor should discuss with you the risks of borrowing to invest.

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    Schedule C Pre-Authorized Debit Agreement

    1. You acknowledge that the Pre-Authorized Debit Authorization (Authorization) is provided for our benefit and the benefit of the banks identified in the Authorization (defined in this schedule collectively as the Banks), and is provided in consideration of us and the Banks agreeing to process debits against your Bank accounts in accordance with rule H1 of the Canadian Payments Association Rules Manual (the Rules).

    2. You warrant that all persons whose signatures are required to sign on your Account with us and the Bank accounts identified in the Authorization have signed the Authorization.

    3. You hereby authorize us and the Banks to draw on the Bank accounts set forth in the Authorization for the purpose of fund transfers for investment purposes.

    4. The Authorization and this Pre-Authorized Debit Agreement (this Debit Agreement) may be cancelled at any time if you provide us with notice in writing, or by any other means we may accept from time to time, with proper verification of your identity, at least five (5) business days before your next pre-authorized debit is to be issued.

    5. You acknowledge that the delivery of the Authorization to us constitutes delivery of such Authorization by you to the Banks.

    6. You guarantee and certify that all information provided in the Authorization is up-to-date and accurate at all times. You will advise us immediately in writing of any change to the information in the Authorization (including increases or adjustments in transfer or purchase amounts) by cancelling the existing Authorization as per section 4 above, and submitting a new signed Authorization to us at least five (5) business days before the first pre-authorized debit is to be issued under the new Authorization.

    7. You acknowledge that the Banks are not required to verify:

    (a) That a pre-authorized debit has been issued in accordance with the particulars of the Authorization or this Debit Agreement including, but not limited to, the amount; and

    (b) That any purpose of payment for which a pre-authorized debit was issued has been fulfilled by us as a condition to honouring a debit issued or caused to be issued by us on your Bank account.

    8. Revocation of the Authorization does not terminate any contract for goods or services that exists between you and us. The Authorization and this Debit Agreement only apply to the method of payment and do not otherwise have any bearing on the contract for goods or services exchanged.

    9. You agree to waive the pre-notification requirements for your initial pre-authorized debit or as a result of changes arising from any modification to, or replacement of, an Authorization.

    10. A pre-authorized debit may be disputed by you under the following conditions:

    (a) The debit was not issued in accordance with the authorization or this Debit Agreement; or

    (b) The Authorization was revoked pursuant to section 4 above.

    11. To be reimbursed due to a dispute under section 10 you must provide the Bank holding the Bank account which you allege was improperly debited with a fully executed written declaration in a form available from such Bank, within 90 calendar days of the date on which the debit in dispute was posted to your Bank account.

    12. You acknowledge that: (1) any pre-authorized debit that you dispute more than ninety (90) calendar days following the date on which such debit was posted to your Bank account and (2) any dispute that we protest the validity of, will be resolved solely between you, the applicable Bank and us without reference to the Rules.

    13. You consent to the disclosure to the Banks of any personal information that may be contained in the Authorization, but only as directly related to and necessary for the proper application of the Rules and this Debit Agreement.

    14. You will indemnify us and the Banks, and each of our respective employees and agents, and hold all such parties harmless from all loss, fees, damages, expenses and costs incurred by any of them, and all claims made by and liability to anyone by reason of our, the Banks, and each of our respective employees or agents acting pursuant to the Authorization.

    15. Without limiting the generality of the preceding paragraph, you agree that the Banks and us shall not be liable to you for direct or consequential damages arising from any failure to process the Authorization which is attributable, whether wholly or partly, to any recalled Instructions received, or purporting to be received, from you, or to any cause beyond our or the Banks control, including any equipment or data disk malfunction or failure.

    Schedule D Disclosure Regarding Conflicts of Interest

    We are a member of a group of related companies known as the HSBC Group. In the course of providing services to you, we may from time to time provide you with advice or otherwise assist you with the purchase or sale (redemption) of securities issued by mutual funds that are managed, administered or promoted by us or other members of the HSBC Group or for which other members of the HSBC Group act as the portfolio advisor, including funds managed, advised or promoted by our affiliate HSBC Global Asset Management (Canada) Limited, or provide you with assistance related to services provided by other members of the HSBC Group. In most cases, our connection to these funds and members of the HSBC Group will be obvious to you because the names of the funds and companies will be sufficiently similar to our name. For example, the names of most of these funds and companies will include the word HSBC as part of their name. If we believe that the name of any fund or related company is not similar enough to convey its relationship to

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    us, we will provide you with specific disclosure regarding that relationship at the appropriate time. We will only engage in these types of transactions where they are permitted under applicable securities laws and where we believe they are in your best interests in the applicable circumstances.

    The information disclosed in this schedule may change from time to time. You can obtain an updated copy of this information free of charge at any time by visiting our website at www.hsbc.ca/important-info-investors.

    Schedule E Account Held by Non-Resident of Canada (if applicable)

    If you are or become a non-resident of Canada, you acknowledge that you have received, read, understood and agree to the following:

    (a) You may be required, under the laws of the foreign jurisdiction, to report investments. You also may be restricted in holding or trading certain investments and subject to taxes or penalties of that foreign jurisdiction. It is your responsibility to determine if this is relevant to your situation and to satisfy any requirements.

    (b) Depending upon your country of residence your account may be restricted from providing instructions for purchases, switches and Regular Investment Plans.

    (c) If regulations or policies in Canada or any other jurisdiction that affect you change, you may be required to close or move the Account. This may have tax implications. You may also be required to sell all your investments to liquidate your holdings.

    (d) We do not provide legal, tax or other professional advice. You are advised to seek independent legal, tax and other professional advice.

    (e) Your custodian or sub-custodian may withhold tax on non-Canadian investments at the maximum rate for that country. You are responsible for filing any forms needed to reclaim this withheld tax from the applicable countrys tax authorities, according to any existing tax treaty between the applicable country and your country of residence.

    (f) Exchange control regulations may apply to your country of residence. It is your responsibility to determine if this is relevant to your situation and satisfy any requirements. We take no responsibility and will have no involvement in this respect.

    Schedule F Additional Information Regarding Your Relationship with HSBC Investment Funds (Canada) Inc.

    General

    We want you to be fully informed about matters that are important to your relationship with us. Canadian securities laws also require us to provide you with certain information about our relationship. This schedule contains additional

    information regarding your relationship with us, supplementing the information set out elsewhere in the HSBC World Selection Portfolio Account Agreement, which we encourage you to review carefully.

    Our Advisory Relationship with You

    We market and offer to the public the HSBC World Selection Portfolio Service, which we manage and administer, in part using the services provided by the Portfolio Manager.

    We are registered as a Mutual Fund Dealer in all provinces of Canada, except Prince Edward Island, and are a member of the Mutual Fund Dealers Association of Canada. You are responsible for selecting the Investor Profile for your Account but can rely on the recommendations given by MFAs, who are responsible for ensuring that the recommendation is suitable based on your documented investment needs and objectives. Through the HSBC World Selection Portfolio Service we are allowed to provide discretionary investment management to you using the services provided by the Portfolio Manager.

    The HSBC Mutual Funds and World Selection Portfolio Service

    We distribute the HSBC Mutual Funds managed by our parent company, HSBC Global Asset Management. We also provide the World Selection Portfolio Service as described in this Agreement.

    We offer the following services as part of the World Selection Portfolio Service:

    Managing and administering model portfolios, in part using the services provided by the Portfolio Manager,

    Purchasing or redeeming units of the investments held in your Account based on your Instructions,

    Rebalancing your Account, using the services provided by the Portfolio Manager,

    Conducting regular reviews of your Account,

    Responding to enquiries about your Account,

    Sending you statements, confirmations and other documents relating to your Account from time to time,

    Updating information relating to you and/or your Account, and

    Initiating or cancelling your enrolment in the Regular Investment Plan or the Monthly Withdrawal Plan.

    The above services may be available through an HSBC Bank branch either in person or by electronic means accepted by us.

    For more information regarding the World Selection Portfolio Service, please read the HSBC Pooled Funds Simplified Prospectus.

    Procedures Regarding the Receipt and Handling of Client Cash and Cheques

    We will accept payment for contributions to your Account by money order, bank draft, certified cheque or personal cheque made payable to HSBC Investment Funds (Canada)

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    Inc., in trust. Money orders, bank drafts, certified cheques or personal cheques made payable to any other name will not be accepted. We will not accept cash directly for contributions to your Account. We will consider that a money order, bank draft, certified or personal cheque that is mailed to us to have been received by us only once its actually been received by us. You bear all risk of loss for any items mailed by you that are not received by us. If you have provided us written authorization to make payments from your HSBC Bank account, we will withdraw the funds directly from your HSBC Bank account to pay for contributions to your Account or deposit the proceeds of redemptions, in accordance with the terms of your authorization.

    No Holding Cash

    We do not hold client cash.

    Suitability of Orders Accepted/Recommendations Made

    We have an obligation under applicable securities laws to take reasonable steps to ensure that we have sufficient information regarding your investment needs and objectives, financial circumstances and level of risk tolerance. This is referred to as Know Your Client information. We require this to ensure that the investment recommendations we make to you are suitable, and that model portfolio that you decide upon, is suitable for you. This assessment is performed for each World Selection Portfolio account you hold with us. Where the model portfolio you select for your Account is determined to be unsuitable, we will advise you and make recommendations to address any inconsistencies between the selected model portfolio for your Account and the Know Your Client information that we have on record.

    We are required to assess the suitability of your Account if you advise us that there has been a material change to your financial position, personal circumstances, or investment objectives, or when you transfer new assets to your Account. We rely on this information to determine if your investment in your selected model portfolio or any investment in the World Selection Portfolio Service continues to be suitable for you. Accordingly, it is important that you inform us promptly of any change in your personal circumstances.

    Defining Know Your Client Terms

    We collect Know Your Client (KYC) information by asking you questions regarding your investment objectives, your investment knowledge, your financial position, your time horizon and your tolerance for investment risk to assist us in determining whether investment in the World Selection Portfolio Service is suitable for you. We will record your investment objectives, risk tolerance and time horizon for each World Selection Portfolio account you have with us and give you an opportunity to review it prior to authorizing any Transaction in your Account. In order to help you understand how to answer these questions we have provided definitions for certain key terms:

    Investor Profiles

    Conservative Your primary objective is to generate current income with limited equity exposure where the

    majority of your investments may be invested in fixed income and minimal allocation to equities. Your time horizon is an important consideration when determining the amount invested in fixed income and equities. You look for stable income and limited growth and you are willing to accept a low level of volatility to achieve your goals.

    Moderate Conservative Your primary objective is to generate income with a moderate equity exposure where your investments may be mostly invested in fixed income with some allocation to equities. Your time horizon is an important consideration when determining the amount invested in fixed income and equities. You look for stable income and growth and you are willing to accept some volatility to achieve your goals.

    Balanced Your primary objective is a balance of income and growth where your investments may be invested in a balanced mix of fixed income and equities. Your time horizon is an important consideration when determining the amount invested in fixed income and equities. You look for income and growth and you are willing to accept a moderate level of volatility to achieve your goals.

    Growth Your primary objective is growth with moderate exposure to income where your investments may be invested mostly in equities and some allocation to fixed income. Your time horizon is an important consideration when determining the amount invested in fixed income and equities. You look for growth and some income and you are willing to accept higher volatility to achieve your goals.

    Aggressive Growth Your primary objective is to maximize growth with minimal income where the majority of your investments may be invested in equities and a small allocation to fixed income. Your time horizon is an important consideration when determining the amount invested in fixed income and equities. You look for growth and minimal income and you are willing to accept a high level of volatility to achieve your goals.

    Time Horizon

    Time Horizon means the period from now until when you will need to access a significant portion of the money you have invested in your Account.

    Risk Tolerance

    Low Low risk investments demonstrate a low volatility and are for investors who are willing to accept lower returns for greater safety of capital and may include such investments as Canada Savings Bonds, GICs and money market mutual funds.

    Low to Medium Low to Medium risk investments demonstrate a low to medium volatility but a higher volatility than those described above and may include bond or balanced funds.

    Medium Medium risk investments demonstrate a medium volatility and are for investors that are looking

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    for moderate growth over a longer period of time and may include Canadian dividend, Canadian equity, US equity and certain international equity funds.

    Medium to High Medium to High risk investments demonstrate a medium to high volatility and are for investors that are looking for long-term growth and may include funds that invest in smaller companies, specific market sectors or geographic areas.

    High High risk investments demonstrate a high volatility and are for investors who are growth oriented and are willing to accept significant short-term fluctuations in portfolio value in exchange for potentially higher long-term returns and may include funds that invest in specific market sectors or geographic areas such as emerging markets.

    Content and Frequency of Reporting

    We or HSBC Global Asset Management will send you an account statement on a quarterly basis, as of each calendar quarter, whether or not youve made any Transactions within that quarter. The statement will report your position as of quarter-end, and the details of each Transaction that took place during that calendar quarter. We also provide you with a summary of the performance of your Account. The performance of your Account is calculated as a total percentage return using a consistent industry-wide calculation methodology known as the money-weighted rate of return. This methodology takes into consideration the amount and timing of deposits and withdrawals made into and from your account. This provides you a picture of how your investments are performing in light of decisions you have made to deposit or withdraw funds over a set period. This rate of return cannot be compared with a benchmark as benchmarks use a different calculation methodology. Keep in mind that your returns reflect the mix of investments and risk level of your account. When you review your returns, consider your investment goals, the amount of risk you are comfortable with, and the value of the advice and services you receive. The statement will report the performance of your Account for the period year-to-date, the one and three year periods ending the date of the statement if available, and since inception. Any returns for a period greater than one year will be an annualized rate of return.

    Your account statement also includes the following details:

    The account number, type of account, and period covered by the statement;

    The opening balance, all debits and credits and the closing balance;

    The quantity and description of each fund purchased, sold or transferred and the dates of each Transaction; and

    The quantity, description and market value of each fund held for the account.

    You will receive a trade confirmation at the time of your initial investment, a subsequent contribution, a withdrawal and for any trades that relate to a change in your selected model

    portfolio. You will not receive trade confirmations for any rebalancing trades carried out in your Account at the time they are carried out by the Portfolio Manager.

    Compensation

    HSBC Bank Canada and its affiliates may, from time to time, introduce clients to each other in accordance with the need of the clients.

    Our representatives receive remuneration which may be comprised of a base salary, compensation based on your investments with us and a bonus based on a number of performance criteria. Performance criteria remuneration may include compensation for the representatives role in introducing our clients to other investment products or services offered by our affiliates in Canada as are considered appropriate.

    In addition, HSBC Bank Canada may also award compensation or other incentives (such as merchandise or corporate events) to its employees or branches (or both) for their role in the sale of investment products or services offered by us. Such compensation or incentives will be paid by HSBC Bank Canada and are based on pre-set targets or other variable criteria.

    All compensation and incentive programs provided by HSBC Bank Canada or us are designed so that investment products or services will only be introduced to an investor if they are suitable for that investor.

    Please refer to the HSBC Pooled Funds Simplified Prospectus or speak to a Mutual Fund Advisor for more information regarding the nature of any fees or compensation we receive as principal distributor of the HSBC Pooled Funds, offered under the World Selection Portfolio Service.

    Benchmarks

    Investment Performance benchmark: An investment performance benchmark is a market or sector index against which the performance of your investments can be compared. We and/or HSBC Global Asset Management (Canada) Limited may use investment performance benchmarks to assess the performance of the HSBC Pooled Funds. You can use investment performance benchmarks to compare how your investments with us performed compared to the appropriate market or sector. When comparing your investment returns to the returns of an investment performance benchmark, keep in mind that:

    (a) The composition of your inves