The Rising Importance of

Self-Service

SELF-SERVICE HR PLATFORM HAVE

REALLY TRASFORMED

THE ROLE OF HR ORGANISATION

SELF-SERVICE IS AN HR ENABLER

IT FREES UP VALUABLE HR STAFF TO ADDRESS ACTUAL HR PROBLEMS

IT EMPOWERS MANAGEMENT TO ACCURATELY FEED BACK TO THEIR TEAM

MEMBERS IT GIVES EMPLOYEES MORE CONTROL OVER THEIR PERSONAL DETAILS AND

HR RECORDS

“Companies including Apple and Amazon have proven that

simplicity create scale” (Josh Bersin – Bersin by Deloitte)

If you do embrace a self-service strategy your HR team still has to teach people how to use the system and how to adopt the process.

Self-Service is not easy

KEY TO SUCCESS

SELECT HR SOFTWARE THAT IS ALREADY INTEGRATED WHERE

POSSIBLE

IT IS TEMPTING TO OFFER EMPLOYEES LOTS OF OPTION, BUT ULTIMATELY THEY WON’T USE IT

FOCUS YOUR PROGRAM DESIGN ON FEWER STEPS

SIMPLER COMPETENCY MODEL, FEWER OPTIONS AND A SIMPLE DESIGN

TRAIN YOUR HR STAFF INTENSIVELY

YOUR HR TEAM MUST UNDERSTAND ALL AREA OF TALENT MANAGEMENT SO THEY CAN SHOW TO THE EMPLOYEES HOW TO

USE THE SYSTEM

COMPANIES SPEND LESS THAN 300$ PER HR STAFF PER YEAR ON INTERNAL HR TRAINING. YOU SHOULD BE SPENDING THREE – TO -FOUR

TIMES THIS MUCH

HR TEAM IS CREATING TREMENDOUS VALUE AND THEY

NEED EXPERITSE JUST LIKE EMPLOYEES

KEEPIT SIMPLE AND IT

MORE LIKELY WORK WELL

IN TODAY HR ENVIRONMENT WE SIMPLY WANT SYSTEM WHICH ARE …..

SIMPLE

EASY TO USE

AVAILABLE ON MOBILE DEVICE

PROVIDE HIGH VALUE SERVICES

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