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    51 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.

    HR PLANNINGHR PLANNING

    AND RECRUITINGAND RECRUITING

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    52 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.

    INTRODUCTIONINTRODUCTION

    Human resource planning involves getting the

    right number of qualified people into the right jobs

    at the right time

    Process of Deciding what positions the firm will

    have to fill and how to fill them

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    Importance of HRPImportance of HRP

    Future personnel needs

    (surplus or deficit staff)

    Part of Strategicplanning

    Unite the

    perspective of

    line & staffmanagers

    Foundation for

    other HR

    functions

    Creating highly

    talented

    personnel (ITI)

    International

    staffing

    Importance

    of HRP

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    The HRP ProcessThe HRP Process

    1

    2

    3

    4

    5

    Steps in HRP:

    Organizational Policies

    Environmental Scanning

    HR Demand forecast

    HR Supply forecast

    HR Programming

    6 HRP Implementation

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    Forecasting Personnel NeedsForecasting Personnel Needs

    Trend Analysis

    Ratio Analysis

    The Scatter Plot

    The Delphi Technique

    HR Demand

    forecasting

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    Ratio analysisRatio analysis

    Ratios calculated from past data, used for the estimation ofRatios calculated from past data, used for the estimation of

    human requirementshuman requirements

    e.g. Present level of production (1e.g. Present level of production (1--11--2008) : 2000 units2008) : 2000 units

    Present no. of workers (1Present no. of workers (1--11--2008) : 42008) : 4

    Ratio in 2008Ratio in 2008 : 500:1: 500:1

    Estimated production as on (1Estimated production as on (1--11--2010) : 5000 units2010) : 5000 units

    workers required as on (1workers required as on (1--11--2010) : 5000/500=102010) : 5000/500=10

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    Determining the

    Relationship

    Between Hospital

    Size and Number

    of Nurses

    Note: After fitting theline, you can projecthow many employeesyoull need, given yourprojected volume.

    Size of Hospital(Numberof Beds)

    Number ofRegistered

    Nurses

    200 240

    300 260

    400 470

    500 500

    600 620

    700 660

    800 820

    900 860

    Scatter plot

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    Forecasting the Supply ofForecasting the Supply of

    Inside CandidatesInside Candidates

    Manual Systems and

    Personnel

    Replacement Charts

    (for top management)

    Qualification

    Inventories

    ComputerizedInformation Systems

    (database of qualified

    candidates)

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    Personnel

    Replacement

    Chart Showing

    Development

    Needs ofPotential Future

    Divisional Vice

    Presidents

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    Forecasting Outside Candidate SupplyForecasting Outside Candidate Supply

    Colleges and universitiesColleges and universities

    ConsultantsConsultants

    CompetetitorsCompetetitors

    Unsolicited applicationsUnsolicited applications

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    HR Programming:HR Programming:Balance between HR Demand and supplyBalance between HR Demand and supply

    HR Plan ImplementationHR Plan ImplementationIf surplus, then what?If surplus, then what?

    If deficit, then what?If deficit, then what?

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    RECRUITINGRECRUITING

    Finding and attracting applicants for theFinding and attracting applicants for the

    employers vacant positionsemployers vacant positions

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    Recruiting ComplexitiesRecruiting Complexities

    Consistency of recruitment with strategic goalsConsistency of recruitment with strategic goals

    Types of jobs recruited and recruiting methodsTypes of jobs recruited and recruiting methods

    Non recruitment HR issues and policies (higher pay)Non recruitment HR issues and policies (higher pay)

    Realistic preview of the jobRealistic preview of the job

    Public image of the firmPublic image of the firm

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    The Recruitment ProcessThe Recruitment Process

    1

    2

    3

    4

    5

    Steps in Recruitment process:

    Strategy development

    Recruitment planning

    Searching

    Screening

    Evaluation and Control

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    STEP :STEP :--1 Recruitment Planning1 Recruitment Planning

    No. ofContacts

    Types ofcontacts

    Recruitment

    Planning

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    Recruiting Yield Pyramid

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    STEP:STEP:--2 Strategy development2 Strategy development

    Make or Buy

    Technological

    Sophistication

    Where to look (backward

    location)

    How to look (internal and

    external recruitment)

    Strategy

    development

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    Internal Sources of CandidatesInternal Sources of Candidates

    Present

    Employees

    probability of

    good selection

    Induction

    cost

    Known past

    performance

    Previous

    applicants

    not truly an

    internal source

    quick and

    inexpensive

    Employee

    Referrals

    (finder fees for

    successfulreferrals)

    Internal

    Recruitment

    Former

    Employees

    (part-time

    basis)

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    Outside Sources of CandidatesOutside Sources of Candidates

    1

    2

    3

    4

    5

    Advertising

    Recruiting via the Internet

    Employment Agencies

    TempAgencies and Alternative

    Staffing

    Competitors

    6

    7

    8

    College Recruiting

    Executive Recruiters

    Displaced Persons

    External recruitment

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    Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)

    Recruiting via the InternetRecruiting via the Internet AdvantagesAdvantages

    CostCost--effective way to publicize job openingseffective way to publicize job openings

    More applicants attracted over a longer periodMore applicants attracted over a longer period

    Immediate applicant responsesImmediate applicant responsesOnline prescreening of applicantsOnline prescreening of applicants

    Using ASP for applicant trackingUsing ASP for applicant tracking

    DisadvantagesDisadvantages

    Exclusion of older and minority workersExclusion of older and minority workers

    Excessive number of unqualified applicantsExcessive number of unqualified applicants

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    An Indian Online Employment Portal

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    Advertising for Outside CandidatesAdvertising for Outside Candidates

    The Media ChoiceThe Media Choice Selection of the best medium depends on theSelection of the best medium depends on the

    positions for which the firm is recruiting.positions for which the firm is recruiting.

    Newspapers: local and specific labor marketsNewspapers: local and specific labor markets

    Trade and professional journals: specializedTrade and professional journals: specializedemployeesemployees

    EffectiveA

    dsEffectiveA

    dsCreate attention, interest, desire, and action (AIDA).Create attention, interest, desire, and action (AIDA).

    Create a positive impression of the firm.Create a positive impression of the firm.

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    Help Wanted Ad That Draws Attention

    p. 18.

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    Employment AgenciesEmployment Agencies

    Government

    Employment

    Exchanges

    Private

    Agencies (white

    collar

    personnels)

    Types of Employment

    Agencies

    Nonprofit

    Agencies ( e.g.

    alliance career

    bank,

    brdigestar,

    IEEE,)

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    Temp Agencies and Alternative StaffingTemp Agencies and Alternative Staffing

    Benefits of TempsBenefits of Temps Increased productivityIncreased productivityppaid only when workingaid only when working

    Allows trial run for prospective employeesAllows trial run for prospective employees

    decreased screening costsdecreased screening costs

    PartPart--time or JIT workerstime or JIT workers

    E.g. Nike withE.g. Nike with kellykelly servicesservices

    Costs of TempsCosts of Temps

    Increased labor costs due to fees paid to tempIncreased labor costs due to fees paid to tempagenciesagencies

    Temp employees lack of commitment to the firmTemp employees lack of commitment to the firm

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    526

    FIGURE 511 Guidelines for Using Temporary Employees

    1. Do not train your contingent workers. Ask their staffing agency to handle training.

    2. Do not negotiate the pay rate of your contingent workers. The agency shouldset pay.

    3. Do not coach or counsel a contingent worker on his/her job performance.

    Instead, call the persons agency and request that it do so.

    4. Do not negotiate a contingent workers vacations or personal time off. Direct

    the worker to his or her agency.

    5. Do not routinely include contingent workers in your companys employeefunctions.

    6. Do not allow contingent workers to utilize facilities intended for employees.

    e.g. education or car loans

    7. Do not let managers issue company business cards, nameplates, or employee

    badges to contingent workers without HR and legal approval.

    8. Do not let managers discuss harassment or discrimination issues withcontingent workers (Image issues)

    9. Do not discuss job opportunities and the contingent workers suitability for

    them directly. Instead, refer the worker to publicly available job postings.

    10. Do not terminate a contingent worker directly. Contact the agency to do so.

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    Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)

    Competitors (poaching or raiding)Competitors (poaching or raiding)HMT to TitanHMT to Titan

    BEL to BPLBEL to BPL

    SBI to private banksSBI to private banks

    Executive Recruiters (Headhunters)Executive Recruiters (Headhunters)

    Explain the right job profileExplain the right job profile

    Confirm fee charges, agreement in writtenConfirm fee charges, agreement in written

    Go for reference checkGo for reference check

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    Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)

    College RecruitingCollege Recruiting

    Going global (IndianGoing global (Indian

    students from foreign bstudents from foreign b--

    schools)schools)

    IITs and IIMsIITs and IIMs

    Displaced persons

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    STEP:STEP:--3 Searching3 Searching

    Source Activation

    line managers verify

    the vacancies by

    issuance of the

    employee requisition

    Selling (selling thecompany to the

    desirable applicants)

    Searching

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    STEP:STEP:-- 4 Screening4 Screening

    Save a great deal of time and moneySave a great deal of time and money

    Assure that good employees are not lostAssure that good employees are not lost

    Full and fair consideration for all theFull and fair consideration for all the

    communitiescommunities

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    STEP:STEP:--5 Evaluation and Control5 Evaluation and Control

    No. of suitable candidates for selectionNo. of suitable candidates for selection

    Retention and performance of the candidatesRetention and performance of the candidates

    selectedselected

    Cost of the recruitment process (adds, agenciesCost of the recruitment process (adds, agencies

    etc.)etc.)

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    Recruiting A More Diverse WorkforceRecruiting A More Diverse Workforce

    Single Parents

    Older Workers

    Welfare-to-Work(pretraining to

    less skilled

    employees)

    Minorities andWomen

    The Disabled(PDQs)