Hr Planning and Recruiting-hrm
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Transcript of Hr Planning and Recruiting-hrm
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51 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
HR PLANNINGHR PLANNING
AND RECRUITINGAND RECRUITING
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52 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
INTRODUCTIONINTRODUCTION
Human resource planning involves getting the
right number of qualified people into the right jobs
at the right time
Process of Deciding what positions the firm will
have to fill and how to fill them
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53 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Importance of HRPImportance of HRP
Future personnel needs
(surplus or deficit staff)
Part of Strategicplanning
Unite the
perspective of
line & staffmanagers
Foundation for
other HR
functions
Creating highly
talented
personnel (ITI)
International
staffing
Importance
of HRP
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54 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
The HRP ProcessThe HRP Process
1
2
3
4
5
Steps in HRP:
Organizational Policies
Environmental Scanning
HR Demand forecast
HR Supply forecast
HR Programming
6 HRP Implementation
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55 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Forecasting Personnel NeedsForecasting Personnel Needs
Trend Analysis
Ratio Analysis
The Scatter Plot
The Delphi Technique
HR Demand
forecasting
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Ratio analysisRatio analysis
Ratios calculated from past data, used for the estimation ofRatios calculated from past data, used for the estimation of
human requirementshuman requirements
e.g. Present level of production (1e.g. Present level of production (1--11--2008) : 2000 units2008) : 2000 units
Present no. of workers (1Present no. of workers (1--11--2008) : 42008) : 4
Ratio in 2008Ratio in 2008 : 500:1: 500:1
Estimated production as on (1Estimated production as on (1--11--2010) : 5000 units2010) : 5000 units
workers required as on (1workers required as on (1--11--2010) : 5000/500=102010) : 5000/500=10
56 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
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57 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Determining the
Relationship
Between Hospital
Size and Number
of Nurses
Note: After fitting theline, you can projecthow many employeesyoull need, given yourprojected volume.
Size of Hospital(Numberof Beds)
Number ofRegistered
Nurses
200 240
300 260
400 470
500 500
600 620
700 660
800 820
900 860
Scatter plot
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58 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Forecasting the Supply ofForecasting the Supply of
Inside CandidatesInside Candidates
Manual Systems and
Personnel
Replacement Charts
(for top management)
Qualification
Inventories
ComputerizedInformation Systems
(database of qualified
candidates)
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59 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Personnel
Replacement
Chart Showing
Development
Needs ofPotential Future
Divisional Vice
Presidents
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510 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Forecasting Outside Candidate SupplyForecasting Outside Candidate Supply
Colleges and universitiesColleges and universities
ConsultantsConsultants
CompetetitorsCompetetitors
Unsolicited applicationsUnsolicited applications
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511 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
HR Programming:HR Programming:Balance between HR Demand and supplyBalance between HR Demand and supply
HR Plan ImplementationHR Plan ImplementationIf surplus, then what?If surplus, then what?
If deficit, then what?If deficit, then what?
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512 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
RECRUITINGRECRUITING
Finding and attracting applicants for theFinding and attracting applicants for the
employers vacant positionsemployers vacant positions
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513 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Recruiting ComplexitiesRecruiting Complexities
Consistency of recruitment with strategic goalsConsistency of recruitment with strategic goals
Types of jobs recruited and recruiting methodsTypes of jobs recruited and recruiting methods
Non recruitment HR issues and policies (higher pay)Non recruitment HR issues and policies (higher pay)
Realistic preview of the jobRealistic preview of the job
Public image of the firmPublic image of the firm
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514 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
The Recruitment ProcessThe Recruitment Process
1
2
3
4
5
Steps in Recruitment process:
Strategy development
Recruitment planning
Searching
Screening
Evaluation and Control
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515 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
STEP :STEP :--1 Recruitment Planning1 Recruitment Planning
No. ofContacts
Types ofcontacts
Recruitment
Planning
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516 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Recruiting Yield Pyramid
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517 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
STEP:STEP:--2 Strategy development2 Strategy development
Make or Buy
Technological
Sophistication
Where to look (backward
location)
How to look (internal and
external recruitment)
Strategy
development
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518 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Internal Sources of CandidatesInternal Sources of Candidates
Present
Employees
probability of
good selection
Induction
cost
Known past
performance
Previous
applicants
not truly an
internal source
quick and
inexpensive
Employee
Referrals
(finder fees for
successfulreferrals)
Internal
Recruitment
Former
Employees
(part-time
basis)
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519 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Outside Sources of CandidatesOutside Sources of Candidates
1
2
3
4
5
Advertising
Recruiting via the Internet
Employment Agencies
TempAgencies and Alternative
Staffing
Competitors
6
7
8
College Recruiting
Executive Recruiters
Displaced Persons
External recruitment
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520 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)
Recruiting via the InternetRecruiting via the Internet AdvantagesAdvantages
CostCost--effective way to publicize job openingseffective way to publicize job openings
More applicants attracted over a longer periodMore applicants attracted over a longer period
Immediate applicant responsesImmediate applicant responsesOnline prescreening of applicantsOnline prescreening of applicants
Using ASP for applicant trackingUsing ASP for applicant tracking
DisadvantagesDisadvantages
Exclusion of older and minority workersExclusion of older and minority workers
Excessive number of unqualified applicantsExcessive number of unqualified applicants
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521 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
An Indian Online Employment Portal
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522 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Advertising for Outside CandidatesAdvertising for Outside Candidates
The Media ChoiceThe Media Choice Selection of the best medium depends on theSelection of the best medium depends on the
positions for which the firm is recruiting.positions for which the firm is recruiting.
Newspapers: local and specific labor marketsNewspapers: local and specific labor markets
Trade and professional journals: specializedTrade and professional journals: specializedemployeesemployees
EffectiveA
dsEffectiveA
dsCreate attention, interest, desire, and action (AIDA).Create attention, interest, desire, and action (AIDA).
Create a positive impression of the firm.Create a positive impression of the firm.
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523 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Help Wanted Ad That Draws Attention
p. 18.
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524 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Employment AgenciesEmployment Agencies
Government
Employment
Exchanges
Private
Agencies (white
collar
personnels)
Types of Employment
Agencies
Nonprofit
Agencies ( e.g.
alliance career
bank,
brdigestar,
IEEE,)
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525 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Temp Agencies and Alternative StaffingTemp Agencies and Alternative Staffing
Benefits of TempsBenefits of Temps Increased productivityIncreased productivityppaid only when workingaid only when working
Allows trial run for prospective employeesAllows trial run for prospective employees
decreased screening costsdecreased screening costs
PartPart--time or JIT workerstime or JIT workers
E.g. Nike withE.g. Nike with kellykelly servicesservices
Costs of TempsCosts of Temps
Increased labor costs due to fees paid to tempIncreased labor costs due to fees paid to tempagenciesagencies
Temp employees lack of commitment to the firmTemp employees lack of commitment to the firm
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526
FIGURE 511 Guidelines for Using Temporary Employees
1. Do not train your contingent workers. Ask their staffing agency to handle training.
2. Do not negotiate the pay rate of your contingent workers. The agency shouldset pay.
3. Do not coach or counsel a contingent worker on his/her job performance.
Instead, call the persons agency and request that it do so.
4. Do not negotiate a contingent workers vacations or personal time off. Direct
the worker to his or her agency.
5. Do not routinely include contingent workers in your companys employeefunctions.
6. Do not allow contingent workers to utilize facilities intended for employees.
e.g. education or car loans
7. Do not let managers issue company business cards, nameplates, or employee
badges to contingent workers without HR and legal approval.
8. Do not let managers discuss harassment or discrimination issues withcontingent workers (Image issues)
9. Do not discuss job opportunities and the contingent workers suitability for
them directly. Instead, refer the worker to publicly available job postings.
10. Do not terminate a contingent worker directly. Contact the agency to do so.
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527 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)
Competitors (poaching or raiding)Competitors (poaching or raiding)HMT to TitanHMT to Titan
BEL to BPLBEL to BPL
SBI to private banksSBI to private banks
Executive Recruiters (Headhunters)Executive Recruiters (Headhunters)
Explain the right job profileExplain the right job profile
Confirm fee charges, agreement in writtenConfirm fee charges, agreement in written
Go for reference checkGo for reference check
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528 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Outside Sources of Candidates (contd)Outside Sources of Candidates (contd)
College RecruitingCollege Recruiting
Going global (IndianGoing global (Indian
students from foreign bstudents from foreign b--
schools)schools)
IITs and IIMsIITs and IIMs
Displaced persons
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529 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
STEP:STEP:--3 Searching3 Searching
Source Activation
line managers verify
the vacancies by
issuance of the
employee requisition
Selling (selling thecompany to the
desirable applicants)
Searching
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530 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
STEP:STEP:-- 4 Screening4 Screening
Save a great deal of time and moneySave a great deal of time and money
Assure that good employees are not lostAssure that good employees are not lost
Full and fair consideration for all theFull and fair consideration for all the
communitiescommunities
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531 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
STEP:STEP:--5 Evaluation and Control5 Evaluation and Control
No. of suitable candidates for selectionNo. of suitable candidates for selection
Retention and performance of the candidatesRetention and performance of the candidates
selectedselected
Cost of the recruitment process (adds, agenciesCost of the recruitment process (adds, agencies
etc.)etc.)
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532 2009 Dorling Kindersley (I) Pvt. Ltd. All rights reserved.
Recruiting A More Diverse WorkforceRecruiting A More Diverse Workforce
Single Parents
Older Workers
Welfare-to-Work(pretraining to
less skilled
employees)
Minorities andWomen
The Disabled(PDQs)