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1. 2. ,

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4. 5. - (Rough Work)

6. - ,

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8. / 9. ()

1. Write your roll number in the space provided on the topof this page.

2. Answer to short answer/essay type questions are to begiven in the space provided below each question orafter the questions in the Test Booklet itself.

No Additional Sheets are to be used.

3. At the commencement of examination, the questionbooklet will be given to you. In the first 5 minutes, youare requested to open the booklet and compulsorilyexamine it as below :

(i) To have access to the Question Booklet, tear off thepaper seal on the edge of this cover page. Do notaccept a booklet without sticker-seal and do notaccept an open booklet.

(ii) Tally the number of pages and number of questionsin the booklet with the information printed on thecover page. Faulty booklets due to pages/questionsmissing or duplicate or not in serial order or anyother discrepancy should be got replacedimmediately by a correct booklet from theinvigilator within the period of 5 minutes.Afterwards, neither the Question Booklet will bereplaced nor any extra time will be given.

4. Read instructions given inside carefully.

5. One page is attached for Rough Work at the end of thebooklet before the Evaluation Sheet.

6. If you write your Name, Roll Number, Phone Number orput any mark on any part of the Answer Sheet, exceptfor the space allotted for the relevant entries, which maydisclose your identity, or use abusive language or employany other unfair means, you will render yourself liable todisqualification.

7. You have to return the test booklet to the invigilators atthe end of the examination compulsorily and must notcarry it with you outside the Examination Hall.

8. Use only Blue/Black Ball point pen.

9. Use of any calculator or log table etc., is prohibited.

D-55-11 P.T.O.

Signature and Name of Invigilator

Roll No.

(In words)

1. (Signature) __________________________

(Name) ____________________________

2. (Signature) __________________________

(Name) ____________________________

Roll No.________________________________

D

PAPER-III

[Maximum Marks : 200Time : 21/2hours]

Number of Pages in this Booklet : 32 Number of Questions in this Booklet : 19

Instructions for the Candidates

(In figures as per admission card)

LABOUR WELFARE & INDUSTRIAL RELATIONS, LABOUR & SOCIAL

WELFARE, HUMAN RESOURCE MANAGEMENT

5 5 1 1

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LABOUR WELFARE & INDUSTRIAL RELATIONS, LABOUR AND

SOCIAL WELFARE, HUMAN RESOURCE MANAGEMENT

, ,

PAPER III

III

Note : This paper is of two hundred (200) marks containing four (4) sections. Candidatesare required to attempt the questions contained in these sections according to the

detailed instructions given therein.

: (200) (4)

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D-55-11 3 P.T.O.

SECTION I

I

Note : This section consists two essay type questions of twenty (20) marks each, to beanswered in about five hundred (500) words each. (2 20 = 40 Marks)

: - (500) (2 20 = 40 )

1. Examine the functioning of collective bargaining in India. What suggestions would

you offer to promote its proper growth ?

?

OR /Discuss the challenges in the field of human resource management in India, in the

light of globalization.

OR /

What is social insurance ? What social insurance benefits are available to industrial

workers under various social security legislations in India ?

? ?

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2. Critically examine the working of the schemes of workers participation in

management in India. Suggest measures to make it more effective.

OR /What is Organizational Development ? Explain various Organizational

Development interventions.

? - OR /

What reforms would you like to make in labour legislations in India in the light of

ongoing globalization ?

- ?

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SECTION II

II

Note : This section contains three (3) questions from each of the electives/specializations.The candidate has to choose only one elective/specialization and answer all the

three questions contained therein. Each question carries fifteen (15) marks and is to

be answered in about three hundred (300) words. (3 15 = 45 Marks)

: / (3) / (15) (300) (3 15 = 45 )

Elective I / I

3. What is a strike ? What are its various types ? What restrictions have been imposed onthe right to strike in public utility services under the Industrial Disputes Act, 1947 ?

? - ? , 1947 - - ?

4. Distinguish between registration and recognition of Trade Unions. Critically examine

the provisions regarding recognition of Trade Unions in India.

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5. Bring out the characteristics of American Industrial Relation and show how far they

are different from those in India ?

?OR /

Elective II / II3. Explain the concept of total quality management. Why has it become so important

in the post-globalization period.

? ?

4. Differentiate between training and development. Explain various management

development methods.

- 5. Differentiate between performance appraisal and performance management. Explain

the steps to be taken by management to improve the performance of employees. - ?

OR /Elective III / III

3. Bring out the provisions relating to labour as given under the Constitution of India.

To what extent have these provisions been implemented in India ?

?

4. What are the salient features of Workmens Compensation Act, 1923 ? (EmployeesCompensation Act, 1923) ? What suggestions would you make for its effectiveness ?

, 1923 ( , 1923) ?

5. Discuss the important provisions of Industrial Employment (Standing Orders) Act,

1946.

( ) , 1946

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SECTION III

III

Note : This section contains nine (9) questions of ten (10) marks each, to be answered in

about fifty (50) words. (9 10 = 90 Marks)

: - (10-10) (9) (50) (9 10 = 90 )

6. Explain the behavioural school of management.

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7. What is communication ? What are the barriers to effective communication ?

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8. Define Job Evaluation. Briefly discuss its different methods. - ?_______________________________________________________________________________________________

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9. Distinguish among Minimum wage, Fair wage and Living wage. Which one of

these principles have been adopted in India with reference to labour ?

, ?

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10. Differentiate between strike and lockout. What restrictions have been imposed on the

right to strike in non-public utility services under the Industrial Disputes Act, 1947 ?

, 1947 - - ?

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11. Welfare is a total concept. Justify the statement.

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12. What is wage differential ? Explain its various types.

? - _______________________________________________________________________________________________

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13. Do you feel that the trade unions in India should change their objectives and methods,

keeping in view the changing scenario in the country ?

?

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14. What do you mean by management of discipline in industry ? Bring out the importantdomestic enquiry in this regard.

?

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SECTION IV

IV

Note : This section contains five (5) questions offive (5) marks each based on the following

passage. Each question should be answered in about thirty (30) words.

(5 5 = 25 Marks)

: (5) (30) (5) (5 5 = 25 )

One of the most interesting approaches to motivation is the quality of work life

(QWL) program, which is a systems approach to job design and a promising

development in the broad area of job enrichment, combined with a grounding in the

socio-technical systems approach to management. QWL is not only a very broad

approach to job enrichment but also an interdisciplinary field of inquiry and action

combining industrial and organisational psychology and sociology, industrial

engineering, organisation theory and development, motivation and leadership theory,

and industrial relations. Although QWL rose to prominence only in the 1970s, there

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are now hundreds of case studies and practical programs and a number of QWL

centres, primarily in the United States, Great Britain and Scandinavia.

QWL has received enthusiastic support from a number of sources. Managers

have regarded it as a promising means of dealing with stagnating productivity,

especially in the United States and Europe. Workers and union representatives have

also seen it as a means of improving working conditions and productivity as a means

of justifying higher pay. Government agencies have been attracted to QWL as a

means of increasing productivity and reducing inflation and as a way of obtaining

industrial democracy and minimising labour disputes.

In the development of a QWL program, certain steps are normally undertaken.

Usually, a labour management steering committee is set up, ordinarily with a QWL

specialist or staff, which is charged with finding ways of enhancing dignity,

attractiveness and productivity of jobs through job enrichment and redesign. The

participation of workers and their unions (of an operation is unionised) in the effort is

thought to be very important, not only because of the exercise of industrial democracy

but also because of the great practical advantage it offers : People on a job are the

ones who are best able to identify what would enrich the job for them and make it

possible for them to be more productive. This typical QWL technique tends to solve

the problem encountered in many job enrichment cases in which workers have

mistakenly not been asked what would make the job more interesting for them. It is

no wonder that QWL, with such possible important yields, has been spreading fast,

especially in larger companies.

- (...) , , , , 1970 , : ,

:

, -

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( ) :

15. Quality of work life is an approach to motivation. Justify.-

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16. Discuss why quality of work life is considered as an inter-disciplinary field of study.

- ? _______________________________________________________________________________________________

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17. Discuss the approaches of the management, trade unions and Government towards

Quality of Work Life (QWL).

- (...) ,

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18. Discuss the mechanism for implementation of quality of work life in an organisation.

- _______________________________________________________________________________________________

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19. Discuss the impact of quality of work life on organisations making it popular among

different organisations.

-

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Question

Number

Marks ObtainedFOR OFFICE USE ONLY

Total Marks Obtained (in words) ...........................................

(in figures) ..........................................

Signature & Name of the Coordinator ...................................

(Evaluation) Date .........................

D-55-11 32

Marks

Obtained