Cascade ReWrite:Layout 1 v2... · 2019-01-09 · .net technology, our HR system offers the most...

cascadehuman resources & payroll software

The .Net HR and HMRC Accredited Payroll Solution

Cascade_ReWrite:Layout 1 27/1/09 16:13

Contents3 Introduction4 Philosophy6 What is Cascade?8 HR10 Payroll12 Workflow14 Manager Self-Service16 Recruitment18 Training & Development20 Timescales22 Key Functionality26 Product Architecture27 Return on Investment 28 Implementation29 Training, Support & Maintenance30 Why did our clients choose Cascade?

Cascade“A truly unique approach to HR and

Payroll management.”02


Cascade has been designed with the realworld in mind. When developing featureswe have asked why each feature is required;why is it needed and what is the purpose?This has allowed Cascade to evolve into asolution which offers end to endfunctionality for all users, from employeesto HR, and for all activities.

“Being able to write a report and then takeaction against the results of that reportis one of the most powerful features inany HR system’’

By sharing information effectively acrossthe organisation, and including featureswhich engage line managers, otherdepartments and front line employees,Cascade becomes more than just anotherdatabase.

Cascade - creating one true source ofintelligent workforce information fordynamic organisations.

Welcome to a new way of working. Cascade provides adynamic, process driven solution for HR and Payrollprofessionals through an innovative and flexiblebrowser interface

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Intr

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CHANGE is a fundamental principle at Cascade.Change is what drives organisations and people

forward. Change brings new challenges,rewards, new customers and progress.

CascadeProduct Philosophy

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When you invest in Cascade, you areprotecting your organisation with futureflexibility - the ability to grow and adapt.

Cascade embraces change as ourproducts are continually being improved,enhanced and extended.

WE LISTEN TO YOU

Our change comes about from consultingwith people like you: we listen to yourneeds, your desires, dreams - as well asyour issues and challenges. By listening toyou, we plan and design new capabilitiesthat will take you up and over and aroundthose new challenges.

INCREASE YOUR PROFITABILITY

Invest in Cascade and you will reap thereward of increased profitability.

Efficiently managing processes, ensuringbest practice is followed, dramaticallyreducing administration and improvedcommunication cuts down on consumablecosts and saves staff time. Reducingerrors ensures staff spend their timedoing and not correcting.

These are all factors that will increaseyour profit each year.

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Cascade’s HR and Payroll solutions are designed withchange in mind. A solution that satisfies your needstoday must be capable of change tomorrow in line withevolving requirements as well as offering new ideasand opportunities to inspire improvement.


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Wha

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Cas

cade

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New tools for a new breedCascade combines true.net, browser based HR with HMRCaccredited Payroll giving you a fully integrated best of breed

system. Combining innovation and cutting edge technology ina system that has been on the market for 5 years and is in

use at more than 150 organisations means you get the verylatest and best with a proven track record.

CascadeWhat is Cascade?


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Our modules include:

• HR• Payroll• Self Serve• Workflow• Training• Recruitment• Online Recruitment• Online Timesheets

Cascade represents a new breed of HRand Payroll systems. It offers the verylatest HR management technologyalongside a proven payroll solution – allfrom a single supplier.

Developed as a completely, 100%,browser based solution using Microsoft.net technology, our HR system offersthe most flexible, user friendly, dynamicand proactive HR solution availabletoday.

Combined with our own, in housedeveloped, HMRC accredited payrollwhich is fully integrated to HR, Cascadedelivers the most modern, advanced,process led and reliable HRP solution onthe market.

Wha

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Cas

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Cascade HRP is a whole family of HR and Payrolltools, designed to work together to bringmeasurable business benefits to you and your organisation.


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HR

Dynamic, proactive and thoughtprovoking Cascade is a system that

‘does’ in the real world.

CascadeHR

Key Features:

Dashboard

Workflow task list

Comprehensive employee records

System Designer

Organisational Planner

Organisational Charts

Shift Management

Posts

Documents

Authorisation routes

Query Builder

Graph Builder

Reports


By considering the reasons why features are neededby HR Departments rather than just adding themwithout thought, Cascade have developed a solutionwhich actually works in the real world.

Cascade’s Core HR solution is a powerful,proactive and dynamic solution that offersa huge amount of standard functionality. Asusers log into the system they arepresented with their user specificdashboard providing them with keyinformation that is relevant to them on adaily basis. That may include teamattendance, workflow tasks or evencompany wide information should they beallowed that level of access.

Comprehensive employee records aresupported by our unique System Designerfeature which ensures you record the datayou want in the format you want it byallowing you to add unlimited new fields,configure existing fields and even createnew screens and import data from Excel. Byensuring you record the data you need, howyou need it, we guarantee the success ofWorkflow and Analysis features of thesystem as we ensure accuracy of data.

We think that HR should include keyfeatures such as attendance and holidaymanagement, Organisational Charts,Organisational Explorer and a whole host ofother features. This means that evenwithout optional modules Cascade HRprovides a comprehensive and powerfulmanagement tool for any HR team.

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HR


10

Pay

roll

CascadePayroll

“Cascade enabled me to calculate the true cost ofemploying a senior member of staff, including the

usual payroll salary and bonus amounts, as well asactually quantifying the investment made in theirrecruitment, training and even benefits in kind.”


Key features:• Inland Revenue accredited• Definable & derivable pay elements• SSP/SMP/SAP/SPP• Student Loans• AOE and Court Orders• Pension Contribution (stakeholder

and AVCs)• Holiday Pay• Time & Attendance• Statutory Filing• BACS Payment (Bacs IP)• Integration with the majority of

general ledgers• In-built data restore points• Flexible pay cycles (weekly,

bi-weekly, lunar etc)• Automatically updated from

HR changes• Online payslips• Online P60s

Peace of mindIn the same way that the Cascade HRmodules were developed by consultingwith HR and personnel professionals, ourPayroll module is backed up by a team ofpayroll experts who ensure that alllegislative rules and rate changes aremade in a timely and secure fashion.

One true supplierCascade's payroll module is controlledand maintained by exactly the samepeople as the HR modules - it is notsimply somebody else's product re-badged and bolted on, so you are assuredof complete integration and the commonlook and feel of Cascade.

Single point of entryThe single point of entry means no re-keying of data into the payroll system, andHR-led initiatives such as a global salaryraise or individual bonuses can be easilyimplemented.

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Pay

roll

Bringing payroll and personnel information together.


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Wor

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“Making sure the right things happen, atthe right time, and in the right order. Not just once, but every single time.”

CascadeWorkflow

Key processes:

• New starters

• Leavers

• Sickness monitoring

• Recruitment

• Change of job

• Succession planning

• Training & Development planning

• Appraisals

• Disciplinary & Grievance

• Authority to Recruit


Making work flow in your organisation is fundamentalto your success as a business. If work doesn’t flowproperly between departments and people then errorscreep in and jobs simply aren’t completed. Cascadeintroduces workflows, pro active workflows andauthorisation routes to ensure best practice andguarantee no task is left incomplete.

Cascade had a simple goal whendeveloping Workflow – to make it easy touse so that our clients could use itthemselves. However, our clients took whatwe developed and had many goals. Some ofthem simply wanted to manage holidayrequests or training requests. Some wantedto send tasks to people when thingshappened. More recently HR departmentshave begun to think about pro activeworkflows which guide users throughprocesses, delivering forms andinstructions, screens and decisions to theright people at the right time.

Whatever flow of work you need to manage;Cascade is flexible and intuitive and willprovide the ideal workflow solution.

Imagine a manager needs to recruit a newmember of staff. How do they go about it?Which form? Who do they ask? Whoauthorises the request? Who creates thevacancy? How does it get advertised?

Now imagine a process whereby themanager can click ‘Authority to recruitrequest’ and then sit back as Cascade’sWorkflow tells the manager what to do.Request forms, online and within thesystem, are delivered as are instructions onwhat to do. When completed theyautomatically go to the right person toreview and add comment or accept/reject.Cascade will even create authorizedvacancies and, if required publish themonline (see Recruitment and OnlineRecruitment in this brochure).

This process is one example. All of theprinciples here can be applied to any givensubject or process your HR team require.

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Cascade Manager Self-Service

Line Manager capabilities are in-built into the Cascade system, giving anybody whohas the responsibility for managing staff the ability to view the status across thewhole team for:

• Holidays (including outstanding requests which need approving, rejecting or amending)

• Appraisals• Absence

By opening up this bigger picture to Line Managers, they are suddenly able to seethe overall capacity of their team and make accurate judgements as to how tobalance holiday requests without compromising the productivity of their team.Appraisals are also less likely to be repeatedly re-scheduled as Line Manager andEmployee are given more notice and time to prepare.

Key features:• Fully web based• Single console for all HR needs• Familiar look and feel• Profiles define access levels processes and information• Flexible profiles depending on manager-employee relationship

Line Managers and Employees work with the same common Cascade interface asthe HR team, bringing a common language and framework to HR policies andprocedures.


Once information access profiles havebeen set for each employee by the HRteam, they then have the capability to viewand update their personal details, such asaddress, bank details, next of kin etc.Users simply log on via their browser andthe simple to use interface guides themthrough the process step by step - notraining is necessary and you'll find staffstart to use Cascade as their touchstonewith the HR team for ordinary requests.

So, how many days holiday have I gotleft?

Using Cascade, self-service holidays canbe viewed and booked on-line withautomatic progression through to therelevant authoriser (in most cases, theLine Manager). Employees can see thestatus of their holiday request at any time.Should a request still be pending, thesystem will automatically remind theauthoriser via e-mail that their decision isrequired.

We understand that some organisationswould prefer employees not to be able tomake changes to a live system, especiallyif there could be the potential for data tobe entered incorrectly, and so differentauthorisation routes can be specified. Thesystem also provides a full data trail auditshowing which user has made changes,the time of change and who authorisedthem.

“I had no idea how out of date most of the'In Case of Emergency' contact detailswere for my staff. As soon as the e-mailrequest was sent out for people to viewand check their records, almost 85% ofrecords were updated - mainly with newmobile numbers. Cascade makes anexercise like this very easy.”

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CascadeRecruitment

“Cascade helps to cut the cost ofrecruitment, as well as giving

applicants the best possible firstimpression of our company.”


Online Recruitment is designed to give fullcontrol of recruitment to HR andsubsequently it allows the HR departmentto design and build web pages and linkswith absolutely no technical knowledgeneeded. Add content, upload images,insert links and even create new pagesthrough a simple to use interface that anyMS Word user can master.

Vacancies, created in the back officeRecruitment module, are uploadedautomatically and specific onlineapplication forms, with questionsdependent on the vacancy type,

competencies associated with the givenpost and other criteria, are automaticallycreated. Any applicants that complete theform are downloaded instantly to the backoffice Recruitment module where they canbe reviewed, processed and accepted orrejected.

Key features such as talent pool, CVsearching and CV parsing ensure that youcan analyse and identify both the bestapplicant for the job and the best job forthe applicant easily and efficiently. Anysuccessful candidates can be copied to HRwith a single click.

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Cascade’s recruitment solution is provided at twooptional levels. At recruiter level Cascade provides aback office recruitment system which can operatewithout the optional Online E Recruitment module ifrequired. The Online E Recruitment module provides afull recruitment website that is fully integrated to backoffice Recruitment.


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CascadeTraining & Development

Staff development is an important partof attracting and retaining the right

people to help you achieve yourorganisational objectives.


Today's training function is more complexthan booking places on courses, andCascade reflects the need to take eachemployee and assess their individualtraining and development requirements,as well as looking at organisation-wideskills gaps.

Once again, Cascade has been designedto cut down on administration, whilstproviding open channels ofcommunication with the workforce.

Cascade even enables you to accuratelymeasure the return which yourinvestment on training is delivering, in theshape of on-going workplace evaluation tosee just how training has changed theindividual’s ability to carry out their roleand motivated people to put their new-found skills into practice.

Key features:• Individual staff training and

development plans• Role based competencies within a

flexible framework• Skills gap analysis to determine

training needs• Succession planning• Administration and publication of

standard and ad-hoc training courses• CPD point monitoring• Budgeting by budget holder,

discipline and course type• On-line course evaluations and

follow-up assessments• Workflow processes to manage the

booking of resources and staff• Delegate management of tasks e.g .

hotel booking for external courses, using definable workflow processes

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CascadeTimesheets

In the quest for accuracy and return on investment moreand more organisations are tracking employee time.


Self Serve Timesheets offers a simple touse but flexible and powerful solution forcollecting hours directly from employees.Through their Employee Self Serveaccess, where employees requestholidays, view their own details etc, anemployee can now add their hours eachday including additional work. Holidaysand other attendance categories areautomatically added. Once completed thetimesheet is submitted and typically goesthrough an authorisation process, whichis user definable.

Group Timesheets offer the facility forManagers or Area Managers to accessone or multiple locations and edit/add

hours per day across all of the employeesat relevant locations in bulk. Through aneasy to use interface a Manager can nowreview, update and submit timesheets formultiple employees on a single screen in avery short amount of time.

Both approaches to gathering employeetimes offer the facility to monitor hourswithout huge amounts of paperwork anddouble entry of data. Timesheet data canbe shared seamlessly with the CascadePayroll module through our sophisticatedPayroll Integration Interface which allowstimesheet data to be reviewed by Payrollor HR prior to its inclusion in payroll.

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The ability for either employees to complete andsubmit timesheets through their Self Serve access orfor Line or Area Managers to be able to edit hoursthrough Group Timesheets offers an opportunity foryour organisation to gain efficiencies throughminimizing costs and maximizing employee time.


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Key

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CascadeKey Functionality


Cascade’s HR module comes with ourunique System Designer module includedas standard. System Designer ensuresyou always record data how you want it tobe recorded by allowing any employee orapplicant record screen to be edited oradded to with unlimited fields, renamingof fields and screens, changes to fieldtypes and a whole range of powerfulfeatures. It even allows you to import datafrom MS Excel straight into a blank tableand it will design the fields and populatethem automatically.

Our design methodology at Cascade isthat all functionality should be designedand written by us. Therefore we don’t useany third party plug ins which means wesupport all of our systems ourselves. Thisis no less true with reporting and analysis.Cascade includes a powerful set ofanalysis tools which allow you to do muchmore than just report on data.

Before you begin to use the reporting toolsthey are already helping you get the bestfrom Cascade. As you login you will bepresented with your unique userDashboard. The Dashboard allows eachuser, either self configured or set by HR,to view the information that is importantto them each day through graphs, listsand tables. It is updated automatically andwhere relevant can be drilled down.Attendance, training, payroll, recruitmentand workflow data is presented to you asyou need it removing the need for manyreports you may manually run.

Additionally reports are integrated toWorkflow. This means that instead ofrunning a report, for example, to see whohas Bradford Factor scores of a certainlevel and then manually taking action,Cascade will monitor the criteria you setand start the process automatically,informing you at the outset what hashappened (Workflows are fully userdefinable).

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At Cascade we believe in key modules for the majorareas of HR and Payroll management and theinclusion of all key functionality for those areas asstandard. This means that our modules are extremelyfeature rich and offer a wide range of benefits to ourclients beyond the more obvious functionalityassociated with any given module.


When you eventually come to write reports yourselfCascade’s Query Builder makes it as easy as it canpossibly be. We realised that users knew where fieldswere because of their location in records so selecting afield for a report in Cascade uses the same look and feelas finding one in a record. This makes reporting as easyas it could possibly be. Double clicking a field adds itinstantly and once added, simple drop downs allowcriteria such as date ranges and even ranges usingplain English (between 7 days ago and today forexample) to be added for each field.

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Running the query presents an onlinereport, within the HR interface, which canbe sorted and graphed with single clicksof your mouse. At this stage the data canbe further filtered and sorted or exportedto Excel.

The most powerful feature in Cascade’sreporting suite is the facility to run areport and take action on the informationwithin it. For example, this means that areport could be created and with a singleclick of the mouse you can take action onthe employees within it. This might be toemail them, write to them or many othertasks including start a process.

Cascade recognises that many reportsand the subsequent actions may need tobe automated. It is therefore possible toset the report as a filter on the workflowwhich checks for matches every day.Should a match be found to the report’scriteria, the workflow beginsautomatically.

This approach actually reduces the needto use reports as many operationalactivities become automated vastlyreducing administration and eliminatingerrors and omissions.

Add to this Cascade’s powerful OfficeReports solution which allows users totake queries and turn them into wellpresented, informative reports with coverpages, groups and pivot tables andCascade’s users benefit from immenselypowerful reporting tools that are easy touse and above all, innovative.

Cascade offers a wide range of powerfulfeatures such as:

Organisational ChartingOrganisational ExplorerMy Face (employee personal space)DashboardSkills & Competency matchingDocument managementPolicies and proceduresStaff SurveysOutlook diary integrationActive Directory Single Sign onAttendance planners

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Cascade is built on a sound and robusttechnical platform, utilising industrystandard database, Microsoft SQL servercoupled with a pure web basedpresentation architecture, again usingindustry standards for security anddelivery.

HR and payroll are mission criticalnowadays and nothing but the very best isacceptable.

Cascade is robust, secure, scaleable andreliable.

Please request our latest technicalrequirements specification for furtherdetails.

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Pro

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CascadeProduct Architecture


Building a business case for a new HR andpayroll system can be tricky. In someorganisations, client-facing teams tend tofind it easier to get the budget for ITinvestment, whilst systems which directlybenefit the employees become more andmore outdated.

Cascade is pleased to work with clients todevelop a business case and return oninvestment plan, suitable for review by theBoard or Senior Management.

Our solution really does make a differenceto the bottom line in more ways than wecan list here, but here are just a fewbenefits which our clients experience fromday one:

• Less admin time, freeing up Managers to manage

• Eradicates duplication of data between multiple systems

• Issues such as holiday booking, absence certification are resolved quickly

• Skills gaps are highlighted and addressed more quickly, improving productivity

• Staff morale improves as people feel cared for and listened to

• Fewer errors and therefore less 'firefighting'

• Clearer communication of policies and procedures

• Accurate accounting of costs of training and recruitment

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Ret

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Return on InvestmentIf something doesn't save you time, and doesn't save you money, why do it?


Cascade provides a comprehensive spreadof support and implementation servicescovering;• Expert advice• Project management• Data migration• HR consultancy services• Training and coaching• Implementation assistance• Set-up advice• Screen design and configuration• Report and query writing

and publishing• Go-live support • Hand-holding

Our consulting process is in-built toeverything we do, and right from the startour relationship is geared to creating ashared plan with you which involves thecorrect level of supporting services, toensure a smooth, successful yet cost-effective project.

Each client is individual and we ensure thepackage of support we prescribe is rightjust for you.

Key to a successful implementation of any new HR /Payroll system is the quality of the suppliers'supporting services to help you get from A to B.

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CascadeImplementation


We would recommend that the HR andPayroll team undertake Cascade trainingcourses to enable you to make the most ofyour investment in Cascade. Teams leavethe courses empowered by theirunderstanding of Cascade, and feelingconfident and enthusiastic about using thesystem to carry out their tasks and createreports.

Training courses are designed to reflecthow your organisation will be usingCascade, and where specific tasks aredelegated to certain team members, wecan organise a special in-depth course ona certain module, such as Training, orRecruitment, or Payroll.

Training can take place at your offices, oroff-site to suit your needs and the locationof your team(s). For newcomers to yourteam, we can offer a one-off trainingsession to bring them up to speed with thesystem and help them share the commonlanguage of Cascade.

Investing in a new HR and payroll softwaresolution can be daunting, but Cascade iscommitted to delivering outstandingsupport to all clients and anybody whouses Cascade. At our Head Office in WestYorkshire, we have a support team who isdedicated to resolving customer queries,which may range from simple “how do I dothis?” queries, through to more complexconfiguration or operational assistance,through to assistance with writing queryreports, to full on technical IT support.

All support calls are logged and oursystems help us monitor and escalateagainst SLA's (Service Level Agreements)to ensure timely responses, excellentcommunication and fast resolutions.

We have remote support and diagnosticsgiving very fast issue identification andresolution.

As well as the help-desk you are allocateda dedicated account manager who willcontact you throughout the year to ensureeverything is running smoothly. We alsohave an active user-group which meets

several times a year, giving youthe opportunity to learn aboutforthcoming features andmodules we are developing. Youare invited to influence our futureproduct features anddevelopment plans, and you geta unique opportunity to networkwith fellow HR professionals.

Our comprehensive support andmaintenance service INCLUDESFREE UPGRADES to newreleases of the products you havepurchased. Any new features weintroduce to each product areavailable to you at no extra costs.New features and good ideascome from people like you, i.e.our satisfied users. We havefound that the people who useour system, day-in, day-out, havethe very best ideas, and wewelcome your feedback.

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Trai

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Training Support & Maintenance


Cascade is used by a wide range of organisations that span virtually every industry andsector. Our clients range from 50 – 10,000 employees. Our clients share similar HR andPayroll management needs but usually have specific challenges as well.

Cascade has been designed to meet and exceed the day to day needs that all of ourclients face but also provide intelligent and innovative solutions to those challengeswhich often, when managed correctly, offer the highest value to HR departments andthe businesses and organisations that they support.

Hotel Chocolat are a large retailorganisation specialising in high qualitychocolates and chocolate relatedproducts. Lynn Setchell, of Hotel Chocolattold us:

"We looked at a number of alternatives butfinally chose Cascade because webelieved that Cascade’s system was themost comprehensive solution for ourneeds, and we could see that there was aclear evolution to the way it has developedover the years, giving us confidence that itis strongly fit for purpose.

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Why

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Why did our clientschoose Cascade?

We also particularly like the fact that it isan online solution which for a multi-siteorganisation such as ours is ideal.

Finally I also believed from speaking toCascade's employees that we would havea good working relationship. As a businesswe always look for flexibility and similarvalues, which have been consistent duringthe short time we have been talking."


But Hotel Chocolat are not alone in havingstrong and defined reasons for selectingCascade. National Express, the railoperator, implemented the Cascade HRSystem in 2007.

Ben Gregory from National Express said"Cascade demonstrated experience andprofessionalism throughout the selectionprocess but we were particularlyimpressed by their understanding of thebusiness impacts and risks faced in aproject of this nature" he continued "bothCascade's pre sales team and theirproject team have given us greatconfidence that they could deliver what wewere looking for, something that wasessential in our decision process!".

With 150 clients Cascade boasts hundredsof HR and Payroll professionals as usersand thousands of employee’s accessingthe system via Self Service. This is no lesstrue in the Housing Sector where Cascadehas a particularly large presence andexcellent reputation.

Time Leather, Head of IT at RadianHousing, explains why; “A vital aspect ofthe pre sales process was developing anunderstanding between Cascade andRadian to ensure that both parties fullyunderstood the capabilities of the Cascadesystem and the detailed requirements ofRadian”. Tim said “Cascade demonstrateda can do attitude when discussing andunderstanding our requirements atoperational and technical levels whilstalso introducing new ideas to us whichhas allowed us to identify solutions thatweren't in our original specification”, Timcontinued, “This was possible because wewere able to build an excellent workingrelationship with Cascade before evenbecoming a customer”.

Here at Cascade we put customers, andusers, first not just when developing oursystems and in support but also whenhelping our prospective new clientschoose a system. On our website you willfind many more case studies and clientcomments, lists of clients and alsocomments from clients confirming whythey continue to use Cascade as well aswhy they selected Cascade.

Please visit www.cascadehr.co.uk formore information.

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We hope that you would like to findout more about the Cascadeapproach to making HR and payrollsystems intuitive and effective.

Visit our website atwww.cascadehr.co.uk where you willbe able to see the product in moredetail, or call one of our team on 0113 255 4115 to arrange an initialconsultation to discuss thepossibilities of how Cascade cansupport your organisationaldevelopment objectives.

© Cascade HR Ltd 2009

Microsoft® and Excel® are either registered trademarksor trademarks of Microsoft Corporation in the UnitedStates and/or other countries.

cascadehuman resources & payroll software

Cascade HR LtdNew Pudsey Court, 101A-103 Bradford Road, Pudsey, Leeds LS28 6AT T: 0113 255 4115F: 0113 255 9073 E: [email protected]


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