HR at TPDDL

About TPDDL Parameter FY ‘14

Turnover INR 5644 Cr

Peak Load 1573 MW

Annual energy requirement 7762 MUs

Total registered consumers 13.9 Lacs

Number of employees 3527

Area 510 Sq Kms

Population serviced in

Network area (approx) 6 Million

Number of consumers per

Sq.Km2618

Joint Venture of Tata Power Company and Govt. of NCT of

Delhi (51: 49)

Licensed for distribution of power in North and North West Delhi

Certifications : ISO 9001, 14001, 27001; SA 8000; OHSAS 18001

UN Global Compact Reporting

About TPDDL

AT TPDDL

HUMAN RESOURES

Group Responsibilities

4

Performance

Management &

Talent

Development

• PPDS

• Performance

Management

& Rewards

• Performance

Feedback

• Performance

Improvement

Plans

• Reward &

Recognition

• Employee

Engagement

Survey

• Confirmation

Process

• Employee

Counseling

• NPS

Manpower

Planning &

Resourcing

• Manpower &

Recruitment

plan &

Induction

• Organization

structuring /

restructuring

• Transfers,

posting, Job

Rotations, Job

Enrichment

• Recruitment,

Internal job

postings &

career

progression

• Exit

Management

• Advisor /

Consultant

Management

• Employee

Engagement

Cell

IR & BA Cell

Statutory

compliance

Discipline

Management

To monitor

the legal

aspects of

Industrial

relations

• Management

of BA

employees

• Competency

Assessment,

safety training

and practical

training

• BA

Satisfaction

Survey

Employee

Relations

Welfare &

Sports

• Maintaining

healthy

Employee

Relations at

all locations

in TPDDL

• HR Nodal

Officers - an

HR

Organization

interface

• Sports &

Welfare

Activities

• Employee

Connect

Employee

Services

Group

• Administration

of Benefits &

Policies of

FRSR emp.

• EVBSC

• Payroll & Time

Administration

for all

employees

through SAP

• Implementatio

n &

Stabilization of

Biometric

Attendance

System

Learning &

Development

• Internal &

External

Trainings

• Reach out

sessions

• Higher

Education &

Educational Tie

Ups

• Knowledge

Management of

Retirees

• Internship

Process

• Revenue

Generating

Training

Programs

• LEAD

HR Vision

5

HR’s vision emerges from the company’s vision of

making Tata Power – DDL

“the company of choice for all stakeholders”

“Nurtures Talent”

• Campus

Recruitments

• Career Progression

Opportunities

• L&D Policy

• Competency based

trainings

• Fast Track

Promotion Scheme

• Succession

Planning

• 360 degree

feedback

“Innovation”

• SHINE

• SEEKH

• Process

Improvements

• Quality Check of

KRAs

• Concept of

Observer in

appraisals

• Exit interviews

for all employees

• BAMS

“Learning

Organization”

• L&D Policy

• High value

Training

Programs

• Tie ups with

Education

Institutes

• Education

Rewards

• CFTs

• Job Rotation /

Job Enrichment

“To create a learning organization which nurtures

talent, innovation and provides competitive

environment that makes Tata Power - DDL the

favored company to work for”.

TPDDL recognized as

· India's Best

Companies To Work For

2014 - Top 100

· Among Industry Best

Competitive

Environment

• Differential Bell

Curve for

Executive and

Non Executive

• Revised

Performance

Pay Matrix

• Champion

Manager /

Officer /

Workman

Scheme

The Health

Quotient

The

Cultural

Quotient

The

Musical

Quotient

The Family

Quotient

The

Recognition

Quotient

The Pride

Quotient

The Fun

Quotient

The Youth

Quotient

The

Communic

ation

Quotient

The

Learning

Quotient

The

feedback

Quotient

The Pride

Quotient

Human Resources @ TPDDL

The cultural quotient

7

The musical quotient

8

The family quotient

9

The health quotient

10

Service FY 2012-13 FY 2013-14 FY 2014-15

Counseling 153 198 86

Self-assessment tests 625 177 122

Articles read 2188 1318 1202

Log on to www.1to1help.net

Call 1800-425-9595 / 080 71000121 to set up an appointment

The health quotient

10,500+employees attended 368 free check-up camps in the last three years

11

The recognition quotient

12

The pride quotient

• TPDDL wins the coveted JRD Quality Value award for TBEM 2013:

• 38 companies were assessed, only 2 awarded JRD QV

13

The fun quotient

14

The youth quotient : Youth Power Confluence

15

The communication quotient : VoE & Open

House

16

VoE FY 2013-14

96% resolution index

231 issues raised

222 resolved, rest under process

VoE FY 2014-15

68% resolution index

122 issues raised

83 resolved, rest under process

21 Open Houses by Chiefs /

CEO

38 Open Houses by HoDs

The communication quotient : HR Newsletter

17

The learning quotient

18

LEAD – Short, Inspiring,

Motivational Story Sharing

Focused Group Training (Soft Skills

& Functional)

Functional / Technical Training (Job/Role Specific)

Competency Based Training

HOTT Centre –Hands on Technical

Training

Reach-Out Training Programs

External TrainingTraining Programs

for External Participants

Educational Tie-upsHigher Education

RewardsMentoring Internships

ACCOLADES

AWARDS AND

20

Great Place to Work

Ranked 61st amongst 100 best companies

to work for

“Best Performing Private Discom”

Power Line Awards (2013)

“Best Performing Utility- Urban”

Enertia Power Awards (2012)

“IPPAI POWER AWARDS”

(2012)

“Utility of the Year”

Asian Power Awards (2007-2013)

“Innovative Implementation of GIS”

Edison Electric Institute, USA (2008)

”Technology Award (OMS) ”

Asian Power Awards (2012)

JRD QV Award

600+

21

Gold Award for outstanding achievement in

Training Excellence by Greentech Foundation

2011

Asia’s Best Employer Brand Awards –

2011 for ‘Talent Management’

Employer Branding Institute, World HRD

Congress

Asia’s Best Employer Brand Awards -

2011 for 'Excellence in Training'

Employer Branding Institute,

World HRD Congress

Marico Innovation Award

(2013)

“National Award for Meritorious

Performance”

(2004-05, 05-06, 07-08, 08-09, 13)

22

MANAGEMENT

TALENT

24

• Fast Track Promotion Policy

• Internal Job Posting Policy

• Introduction of Pre-Placement Scheme from reputed Institutes

• Work Level Study

• TATA - Harvard Manage Mentor Program by TMTC & Harvard Business

Publishing – E-learning programs

• Introduction of online learning through Massachusetts Institute of

Technology’s Open Courseware

• Personal Improvement Plans

• Learning & Development Champions

• Career Progression Opportunity for Employees – Technical & Non-Technical

• Performance Feedback Process

• Mentoring for Women Employees above the level of Manager

• Employee Exchange Program

Talent Management

25

PROCESS IMPROVEMENT

NEW POLICIES

2727

• Revamped Performance Management System

• Revamped HR Sarthi – HR Connect

• Quality Check of KRAs

• Revised Learning & Development Policy

• National Pension Scheme

• Postal Life Insurance

• Policy on Posting for Projects/ Assignments within

India

• Revised Career Development Scheme

• Flexible Working Options for Women Employees

after Maternity

New Policies and Process Improvements

28

New Policies and Process Improvements

ENGAGEMENT

EMPLOYEE

3030

• Reward & Recognition

• Youth Power Confluence

• Women Day Celebration

• Manthan

• Cultural Club and Musical Clubs

• BA Sports Meet

• Workforce Sports Meet

• Employee Referral Scheme

• Long Service Award

• Gift on the occasion of Marriage

• Coffee with Manager

• EAP – 1 to 1 professional counseling

• Employee Voluntary Benevolent Contribution Scheme

• Employment opportunity scheme for Employee Wards / BA &

Outsourced Employees

Employee Engagement

31

Reward & RecognitionEmployee Of The

Month

255employees recognized in

FY 14-15

Meritorious Student

5employee wards

rewarded in FY 14-15

Picnic Grant

500employees covered in

two rounds of picnic in

FY 14-15

Champion

Supervisor Annual

Rewardintroduced

WoW! Appreciation

Cards Schemeintroduced

CENCARE

Corp Office

Metro Circle

Sub-Urban Circle 32

Decentralized R&R Ceremonies Back

33

Fun @ Work – Picnic Reward for teams

Youth Power Confluence

35

36

Cultural and Musical Clubs

Conversation

Caring and Sharing

Coaching & Mentoring

Creativity and Innovation

A Positive Change in Outlook

Coffee with Manager

all over a cup of Coffee !

38

Employee Assistance Program

DEVELOPMENT

LEARNING AND

Learning & Development

40

LEAD – Short, Inspiring,

Motivational Story Sharing

Focused Group Training (Soft Skills

& Functional)

Functional / Technical Training (Job/Role Specific)

Competency Based Training

HOTT Centre –Hands on Technical

Training

Reach-Out Training Programs

External TrainingTraining Programs

for External Participants

Educational Tie-upsHigher Education

RewardsMentoring Internships

LEAD: 260 stories contributed

by 185 employees in FY 13-14

Focused group training: 32 training needs identified from HoG/HoD

991 no. of executive cadre employees in FY 13-14.Functional / Technical

Training : 412 employees covered in FY 13-14

Competency based training:

1607 employees covered in FY 13-14

HOTT : 108 BA employees covered

Reach-Out Training Programs : 965 employees

covered

External Training : 196 of employees covered in FY 13-14 for

high-value / external trainings

Training for external participants from Russia, Afghanistan, Haryana, Madhya Pradesh, Karnataka, Bihar

Internships: 230 requests for summer winter internships

processed in FY 13-14

38 employees rewarded for

attaining higher education in FY 13-14

Education Tie-ups77 employees sponsored in FY 14-15,

40 employees sponsored in FY 13-14

Training mandays of11152 mandays

42

43

High Value Training Programs

High Education Tie Ups

CONNECT

EMPLOYEE

4545

Grievance Handling System

Voice of Employee – extended to all major locations

Meet the CEO & ED – Initiative to introduce new recruits with CEO & ED

CEO & EDs open dialogue with Women Employees

HR Newsletter

Dialogue with HR for New joinees

CEO & ED one to one

HR Connect – helpdesk for grievance redressal

HR Snippets – Know Your Policies

HR Policy Dissemination

Learning and Sharing Platform for Women Employees

Employee Connect

46

Employee Connect

QUOTIENT

THE TATA

48

49

Thank You