2813. Hr Policies in Hcl at Hcl Cdc , Noida [Hr]
Transcript of 2813. Hr Policies in Hcl at Hcl Cdc , Noida [Hr]
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AProject report on
HR policies in HCLAT
HCL CAREER DEVELOPMENT
CENTRE, NOIDA
A Frontline Division of HCL Infosystems Ltd.
Submitted in Prtil Fulfillment for t!e "rd of t!e De#ree of
Master of Business Administration$%.P.T&CH'ICAL %'I(&RSIT)* LUCKNO+
,--/,-0-
Roll no. 1 --22--34
Priyn5 verm
1, Knowledge Park, Phase II,Greater Noida-201306
Telephone: 0120-413!00, 2326!"4 #a$: 0120-23202!2, 413!!!, 413!!0
http://www.educationinfoindia.com/lucknow/engg/l_info%5Bgcoet%5D.html -
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!a"#otias Co""e#e of En#ineerin# $ Te%&no"o#'(, Kno)"ed#e Par*, P&ase + II, !reater Noida
Ref. 'o. GCET/MBA/STPR/2010 Dte1
CERTIFICATE
This is to certify that Mr./Ms_______________________ is a student of MBAprogramme, semester III of this institute has undergonesummer training at___________________________________________ and completed his/her Summer Training Project Reporton ___________________________________ asper the requirement of MBA curriculum of U.P. TechnicalUniversity, Lucknow.
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%r& 'a()G&Faculty Guide) HOD)
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DECLARATION
I* Priyn5 (erm roll no.1/ --22--34 student of 67A Pro#rmme tt!e 8C&T !ere by declre t!t I !ve under#one t!e Summer Trinin# tHCL Creer Development Centre* 'oid* under t!e supervision of 6s.C!ru lt C!u!n * Plcement Co/ordintor* HCL CDC * '9IDA from,4t!:une to 2t!Au# ,-0-.
I lso declre t!t t!e present project is bsed on t!e bove summertrinin# nd is my ori#inl "or5. T!e content of t!is project report !s not
been submitted to ny ot!er university or institute eit!er in prt or full fort!e "rd of ny de#ree* diplom or fello"s!ip.
Furt!er* I ssi#n t!e ri#!t to t!e %niversity* subject to t!e permission fromt!e or#ni;tion concerned* use t!e informtion nd contents of t!is
project to develop cses* ceseless* cse leds* nd ppers for publictionnd
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AC>'9?L&D8&6&'T
Someone has rightly said, o one !an li"e in isolation#$ %t is tr&e that
e"ery indi"id&al needs the hel' o( others in e"ery )or* he does$
First of ll I "ould li5e to e@press my #rtitude to my fculty Mr Ra-is&
C&andra "!o #uided me "it! !is 5no"led#e nd s5ill nd !elped me insuccessful completion of t!e "or5.
I "ould li5e to t!n5 to Ms C&aru Lata C&au&an for !is nobleinspirtion* 5een interest* constnt supervision nd ever "illin# !elpt!rou#!out t!e course of t!is study.
I t!n5 my Institute "!o !s #iven me n opportunity to s!o" my s5ills. Ilso t!n5 ll my nerer nd derer ones "it!out "!ose support t!is
project "ould not been possible.
I #rtefully c5no"led#e t!e invluble support nd #uidnce t!t "sprovided to me by vrious individuls t!t led to t!e successfulcompletion of t!is project. T!eir vision of t!e problem #ve me enou#!direction to brin# out menin#ful result. I m #rteful to t!eir #retsupport nd !elp ll t!rou#!out t!e project. I m t!n5ful to t!em fort5in# out time nd pointin# out t!e multitudinous spects of customerservice nd !elpin# me increse my lernin# out of t!e project.
I e@tend my sincere #rtitude to"rds my prents* "!o !ve l"ys
encour#ed me nd #ve su##estions. T!ey l"ys stnd by me. T!eirsupport !s l"ys motivted me.
I "ould !ertily t!n5 ll t!e respondents of t!e survey "it!out "!osesupport vluble inputs t!is project "ould not !ve been completed.
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Ta."e of %ontent
&@ecutive Summry..
9bjective nd Scope of Study
Compny Profile
Introduction of HCL/Creer Development Centre
Hi#!li#!ts of HCL.
A"rds nd ccoldes of HCL..
Trinin# Pro#rm 9ffered 7y HCL/CDC............
Fcilities of HCL CDC.............
HCL CDC competitors.............
HR in HCL.......HR policies.......
Reserc! Desi#n...............
Dt Collection Procedure.....
Dt Collection 6et!od....
Smple of Dt..
Dt AnlysisFindin#s of t!e project.......................................................................
Conclusions...............................
Limittions.........................................................................................
Recommendtions .....
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7iblio#rp!y...................
E/ECUTIVE 0UMMAR1
All t!t is tu#!t in t!e clssroom proves useful "!en pplied in t!e prcticl field.
Prcticl orienttion of t!e mn#ement student is must* to perform s potentil
mn#er. It is for t!is reson t!t project trinin# is prescribed s prt of t!e syllbus
for 67A.
I joined HCL CDC on ,4t!:une ,-0- for summer interns!ip nd I "s plced under
t!e ble #uidnce of 6s. C!ru Lt C!u!n.
I "s directed to #o t!rou#! HR policies of HCL Infosystems.In t!e follo"in# p#es*
I !ve tried to record nd nlysis t!e different spects suc! s t!e HR policies
follo"ed in HCL* t!e previlin# culture* ttitude* be!vior nd performnce of
"or5force of t!e compny* so s to !elp !umn resource deprtment to understnd t!e
"or5in# environment nd t!e employee stisfction "it! t!e policies nd culture
follo"ed in HCL.
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OB2ECTIVE AND 0COPE O3 THE 0TUD1
PRIMAR1 OB2ECTIVE
To understnd t!e t!e process of formultion of HR policies follo"ed in HCL nd t!e
5ind of or#ni;tion culture previlin#.
T!e strte#ic intent of t!e project "s to do overll study on HR policies follo"ed in
HCL 7est prctice used in HCL.
T!e min objective indentify "ere1
To study t!e HR Policies of t!e compny.
To study t!e mendments mde in t!e HR Policies t HCL
For t!e prtil fulfillment of t!e reEuirement of t!e "rd of t!e 67A.
To s!re nd utili;e t!e 5no"led#e #t!er from t!is project "!erever nd
"!enever reEuired.
T!e objective is to provide t!e reder "it! frme"or5 of t!e HR Policy
6nul nd t!e v rious objectives t!t t!e different policies im to c!ieve0ECONDAR1 OB2ECTIVE
To study ot!er HR relted ctivity e@istin# in HCL.
To study t!e formlities t!t ne" employee under#o "!en t!ey enter HCL.
To #et cEuinted "it! t!e process of HR deprtment its functions.
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COMPAN1 PRO3ILE
HCL Infos'stems Ltd
HCL Infosystems is Indis premier informtion enblin# compny. Lever#in# its 3
decdes of e@pertise in totl tec!nolo#y solutions* HCL Infosystems offers vlue/
dded services in 5ey res suc! s system inte#rtion* net"or5in# consultncy nd
"ide rn#e of support services.
HCL Infosystems is mon# t!e ledin# plyers in ll t!e se#ments comprisin# t!e
domestic IT products* solutions nd relted services* "!ic! include PCs* Servers*
Im#in#* (oice video solutions* 'et"or5in# Products* T( nd F6 7rodcstin#
solutions* Communiction solutions* System Inte#rtion* ICT eduction trinin#
*di#itl lifestyle solution nd perip!erls.
HCL !s direct sles* c!nnel sles nd retil sles net"or5 pn Indi. Continuously
meetin# t!e ever incresin# customer e@pecttions nd pplictions* its focus on
inte#rted enterprise solutions !s stren#t!ened t!e HCL Infosystems cpbilities in
supportin# instlltion types rn#in# from sin#le to lr#e* multi/loction* multi/vendor
multi/pltform spred cross Indi. HCL Infosystems* tody !s direct support
force of over 45556members* is opertionl t 4756 loctions cross t!e country nd
is t!e lr#est suc! !umn resource of its 5ind in t!e IT business in Indi. HCL
Infosystems !s pn Indi presence cross metros nd non/metros.
HCL InfosystemsG mnufcturin# fcilities re I0O 855( $ I0O (955(certified nd
d!ere to strin#ent Eulity stndrds nd #lobl processes. ?it! t!e lr#est instlled
PC bse in t!e country* four indi#enously developed nd mnufctured PC brnds /
GInfinitiG* G7usybeeG G7enstl5G nd &;eebee / nd its robust mnufcturin# fcilities*
HCL Infosystems ims to furt!er lever#e its dominnce in t!e PC mr5et. It !s been
consistently rted s Top plyer in PC industry by IDC.
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T!e GInfinitiG line of business computin# products is incorported "it! ledin# ed#e
products from "orld leders suc! s Intel. Constnt innovtion to meet t!e customi;ed
reEuirements of its customers !s enbled HCL to crete t!e trusted ICT infrstructure
pltforms* po"erful vlue dds li5e HCL &mbedded Control Continuity $HCL &C,+
tec!nolo#y nd t!e future #enertion of di#itl lifestyle enblers.
T!e Im#in#* (oice video solutions se#ment !s strte#ic llinces "it! industry
leders to provide services in vrious domins "!ic! include Audio (ideo system
inte#rtion solutions* brodcstin# solutions* im#in# products nd solutions. T!e
compny !s strte#ic llinces "it! "orld leders for voice nd video conferencin#
solutions* T( nd F6 7rodcstin# solutions nd for Im#in# products nd solutions
to provide documenttion products li5e copiers* 6FDs* Duprinters* lser printers nd
lr#e formt printers.
T!e C!nnel 7usiness of HCL Infosystems !s n e@tensive net"or5 of over 45556
resellers cross 855loctions. It !s ctively promoted t!e penetrtion of PCs in t!e
!ome nd t!e smll office
HCL Infinet Ltd* 0-- o"ned subsidiry of HCL Infosystems Ltd. is clss A ISP
focusin# on providin# t!e corporte net"or5in# services li5e (irtul Privte 'et"or5*
7rodbnd Internet Access* Internet Telep!ony Hostin# Co/loction services*
desi#nin# deployin# Disster Recovery Solutions 7usiness Continuity solution*
Appliction Services* 6n#ed Security Services '9C Services over its stte/of/
t!e/rt IP < 6PLS net"or5 nd end/to/end contct center solutions
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SHI('ADARFounder HCL
C!irmn C!ief Strte#y 9fficer / HCL Tec!nolo#ies
At time "!en Indi !d totl of ,B- computers* S!iv
'dr led youn# tem "!ic! pssiontely believed nd
bet on t!e #ro"t! of t!e IT industry. T!t vision in 02*
born out of Del!i JbrstiJ $5in to #r#e strt up+*
!s resulted 3 decdes lter in cretin# U0 : ; Bi""ion !"o.a"
Enter
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T!e HCL 8roup is tody considered to be n outfit t!t !s t!e 5no"led#e
nd s5ills in lmost every prt of t!e "orld of informtion tec!nolo#y.
Present in every sp!ere of t!e IT "orld* HCLs !umn resources !ve
!elped it dvnce so fr !ed in t!is fieldKin Indi s "ell s brodK
t!t tody it !s #ro"n in si;e nd stture to become Indis top IT
compny* "it! mr5et leders!ip in different res of opertions. T!e
#roup is lso considered s t!e first Indin trnsntionl IT compny.
An immense 5no"led#e bse nd tec!nolo#y leders!ip re t!e 5eys to
HCLs bility to provide totl IT solutions.
HCL strted opertions primrily s !rd"re compny "!en IT in Indi
"s in nscent st#e. T!ere "ere fe" Indin vendors t!en nd HCL !d
t!e dvnt#e of positionin# itself s t!e locl !rd"re vendor. T!is
ment t!t t!e user "s comfortble delin# "it! locl compny* t!us
t!e comfort level of users incresed mnifold "!ile delin# "it! HCL.
HCL understood t!e mr5et "ell* "!eres 6'C vendors "ere not so
comfortble doin# business in Indin conditions nd did not understnd
t!e psyc!e of t!e Indin user. T!us* HCL "s ble to e@pnd c!nnels t
muc! fster rte nd incresed penetrtion.
Due to in!erent 5no"led#e bout Indi* HCL "s ble to penetrte deep
into t!e #overnment sector nd tp most of t!e IT spendin# comin# from
vrious #overnment deprtments. HCL "s fle@ible enou#! in pricin#* itssles model nd terms nd conditions* "!ic! dded to t!e comfort of its
clients. Sles tems t HCL !ve l"ys been !i#!ly objective/driven nd
focused on numbers. &very mont!
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of our mn#ers by t!e number of times t!ey !ve met t!e customers fce/
to/fce.
?!et!er its soft"re* !rd"re* trinin#* net"or5in#* telecom*
perip!erls or system inte#rtion* HCL !s n ns"er for ll your IT needs
Kt!n5s to its pool of competencies. T!e compny lso !s s5ills in t!e
res of !rd"re* nd services e@tend from product desi#nin# to
prototypin#* mnufcturin# nd support. Specili;tion in desi#nin#
custom/mde solutions for compnies includes ppliction development
for client
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All of HCLs e@pertise is centered round nticiptin# nd fulfillin# t!e
needs of t!e individul in ll sp!eres of !is life. T!e #roup c!ieves t!is
by providin# complete rry of IT solutions t!t m5e life simpler nd
better. T!e compny !s been lever#in# its core competencies to develop
ne" tec!nolo#ies nd solutions t!t pre/empt c!n#in# consumer needs.
To complement its stren#t!s in #lobl stte/of/t!e/rt tec!nolo#y* HCL* in
t!e pst* !s !d joint ventures "it! interntionl corportions suc! s
He"lett/Pc5rd* Perot Systems* Delu@e Corportion* :mes 6rtin
Co.* nd 8enerl Instrument* nd lso prtners "it! "orld leders li5e
ATT nd 6icrosoft. And finlly* formin# t!e core stren#t! of HCL is
t!e tlent nd innovtiveness of its people* "!ic! enbles it to provide t!e
ri#!t solutions t t!e ri#!t time.
HCL !s l"ys been proctive in understndin# t!e mr5et "ell. T!us* it
l"ys nticiptes t!e mr5et demnd "ell in dvnce nd offersproducts
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Mana#ement Team
HCL IN3O010TEM0 Ltd
A>ai C&o)d&r'
Co/Founder HCL* C!irmn nd C&9 / HCL Infosystems An
en#ineer by trinin#* Aji C!o"d!ry is one of t!e si@ co/
founder members of HCL* Indi Gs premier IT con#lomerte.
2 V Ramamurt&'
C!ief 9pertin# 9fficer HCL Infosystems Ltd : ( Rmmurt!y
!s n en#ineerin# de#ree in &lectronics Communictions*
from 8uindy &n#ineerin# Colle#e * nd 6stersG de#ree in
Applied &lectronics from t!e 6drs Institute of Tec!nolo#y*bot! in C!enni.
Ra>endra Kumar
&@ecutive (ice President / Frontline Division HCL Infosystems
Ltd. 6r. Rjendr >umr !s been "it! HCL for over 3- yers
nd !s seen HCL #ro" from strt up compny to #i#ntic
con#lomerte t!t it is tody.
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or"d)ide Offi%es
7y bein# loclly incorported in ec! country* HCL is ble to serve
customers s locl business* "it! ll ttendnt benefits. It is lso t@/pyin# citi;en* conformin# to ll locl l"sMnd "it! si#nificnt #lobl"or5force. ?e believe t!t every prt of t!e "orld !s different "ys ofdoin# business nd* t!erefore* unless "e m5e t!e investment of becomin# locl plyer* t!e move from bein# mere vendor to vlue/cretin#
prtner "ould be difficult trnsition.
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INTRODUCTION
EMPOERIN! 1OU TO BRIN! OUT THE BE0T
As t!e fountin!ed of t!e most si#nificnt pursuit of !umn mind $IT+*
HCL stron#ly believes* JOn"' a Leader %an transform 'ou into a
LeaderJ.HCL CDC is formli;tion of t!is e@perience nd credo "!ic!
!s been perfected over decdes.
It is n inititive t!t enbles spirin# individuls to benefit from HCLGs
lon#stndin# e@pertise in t!e spce nd become Industr' read' IT
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T&e HCL Ed#e
Lern industry nitty/#ritty from Top HCL professionls
Customised nd industry specific creer pro#rms
Hnds on e@perience
After HCL CDC certifiction* leve be!ind your plcement "orries
HCL t5es students to t!e core of IT fundmentls nd t!e most dvnced
cuttin# problems .Its course modules re structured to #ive you t!e best of
bot! "orlds* cdemic nd !nds/on.
Ke' Business Asso%iates
To provide "orld/clss solutions nd services to t!e customers* it !s formed
Allinces nd Prtners!ips "it! ledin# IT compnies "orld"ide. HCL Infosystems!s llinces "it! #lobl tec!nolo#y leders li5e Intel* A6D* 6icrosoft* 7ull*Tos!ib* 'o5i* Sun 6icrosystems* &ricsson* n(IDIA* SAP* Scnsoft* SC9* &6C*(erits* Citri@* CISC9* 9rcle* Computer Assocites* RedHt* Infocus* Duplo*Smsun# nd 'ovell.T!ese llinces on one !nd #ives ccess to best tec!nolo#y products s "ell sen!ncin# t!e understndin# of t!e ltest in tec!nolo#y. 9n t!e ot!er !nd t!eyen!nce t!e product portfolio* nd enble to be one stop s!op for ll customers.
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&@ecutive (ice/President Rjendr >umr sid fter lunc!in# t!e
compnyGs 7!ubnes"r centre !ere tody.
0our%e ee Ne)s, India
IT trainers t&in* out of s'""a.us
Ledin# Indin IT trinin# bi##ies re plnnin# to consolidte t!eir
presence in t!e non/IT eduction se#ment s "ell. HCL Infosystems*
"!ic! !s recently ventured into IT eduction business under t!e bnner
of HCL Creer Development Center* is eyein# t!e retil industry. ?e re
finli;in# plns to lunc! specili;ed courses in retil sles nd mr5etin#
t!rou#! our trinin# centers*N sid S T 6 &s"r* ssocite vice president*
HCL Infosystems.
0our%e E%onomi% Times, India
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Hi#&"i#&ts of HCL
HCL Infosystems Ltd is one of t!e pioneers in t!eIndin IT mr5et * "it! its ori#ins in 02. For overEurter of century* "e !ve developed ndimplemented solutions for multiple mr5etse#ments* cross rn#e of tec!nolo#ies in Indi.?e !ve been in t!e forefront in introducin# ne"tec!nolo#ies nd solutions. T!e !i#!li#!ts of t!eHCL s# re summrised belo"1
)er Hi#!li#!ts
02/ Foundtion of t!e Compny lid/ Introduces microcomputer/bsed pro#rmmble clcultors"it! "ide cceptnce in t!e scientific < eduction community
022
/ Lunc! of t!e first microcomputer/bsed commercilcomputer "it! R96 /bsed 7sic interpreter
/ %nvilbility of pro#rmmin# s5ills "it! customers results inHCL developin# bespo5e pplictions for t!eir customers
024/ Initition of ppliction development in diverse se#ments suc!s te@tiles* su#r* pper* cement * trnsport
04-/ Formtion of Fr &st Computers Ltd.* pioneer in t!eSin#pore IT mr5et* for SI $System Inte#rtion+ solutions
040/ Soft"re &@port Division formed t C!enni to support t!e
bespo5e ppliction development needs of Sin#pore
043 / HCL lunc!es n ##ressive dvertisement cmpi#n "it! t!et!eme G even typist cn operteG to m5e t!e us#e ofcomputers populr in t!e S6& $Smll 6edium &nterprises+se#ment. T!is proposition involved menu/bsed pplictions fort!e first time* to increse ese of opertions. T!e response to t!e
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dvertisement "s p!enomenl.
/ HCL develops specil pro#rm #enertors to speed up t!edevelopment of pplictions
04B
/ 7n5 trde unions llo" computeri;tion in bn5s . Ho"ever * computer cn only run one ppliction suc! s Svin#s 7n5*Current ccount * Lons etc.
/ HCL sets up core tem to develop t!e reEuired soft"re /ALP6 $ Advnced Led#er Postin# 6c!ines + . T!e tem uses
reusble code to reduce development efforts nd produce morerelible code . ALP6 becomes t!e lr#est sellin# soft"reproduct in Indin bn5s
/ HCL desi#ns nd lunc!es %ni@/ bsed computers nd I76PC clones
/ HCL promotes 3rd prty PC pplictions ntionlly
04
/ Qonl offices of bn5s nd #enerl insurnce compnies doptcomputeri;tion
/ Purc!se specifictions demnd t!e vilbility of RD76Sproducts on t!e supplied solution $%nify* 9rcle+. HCL rrn#esfor suc! products to be ported to its pltform.
/ HCL ssists customers to mi#rte from flt/file bsed systemsto RD76S
00 / HCL enters into joint venture "it! He"lett Pc5rd
/ HP ssists HCL to introduce ne" services1 SystemsInte#rtion* IT consultin#* pc5#ed support services $ bsicline* tem line +
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/ HCL estblis!es Response Centre for HP products* "!ic! isconnected to t!e HP Response Centre in Sin#pore.
/ T!ere is verticl se#ment focus on Telecom* 6nufcturin#nd Finncil Services
0=
/ HCL cEuires nd e@ecutes t!e first offs!ore project from I76T!ilnd
/ HCL sets up core #roup to define soft"re developmentmet!odolo#ies
0B
/ Strts e@ecution of Informtion System Plnnin# projects
/ &@ecution projects for 8ermny nd Austrli
/ 7e#ins Help des5 services
0
/ Sets up t!e STP $ Soft"re Tec!nolo#y Pr5 + t C!enni toe@ecute soft"re projects for interntionl customers
/ 7ecomes ntionl inte#rtion prtner for SAP
02/ >ol5t nd 'oid STPs set up
/ HCL buys bc5 HP st5e in HCL He"lett Pc5rd
04 / C!enni nd Coimbtore development fcilities #et IS9 --0certifiction
0
/ AcEuires nd sets up fully o"ned subsidiries in %SA nd %>
/ Sets up fully o"ned subsidiry in Austrli
/ HCL ties up "it! 7rod/vision s n inte#rtion prtner
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/ Crosses t!e lndmr5 of 0 billion in revenue in just ninemont!s
,--B/ Lunc! of HCL PC for Indi* fully functionl PC priced tRs.*-
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Corportion for projectors.
/ G6ost vlued 7usiness PrtnerG A"rd for projectors byInfocus Corportion in ,--B
,--/ 2B* --- mc!ines produced in sin#le mont!
/ HCL Infosystems in prtners!ip "it! Tos!ib e@pnds itsretil presence in Indi by unveilin# Gs!op Tos!ibG
/ HCL Infosystems 'o5i nnounce lon# term distributionstrte#y
/ HCL t!e leder in Des5tops PCs unveils IndiGs first se#mentspecific rn#e of noteboo5s brnd / GHCL LeptopsG
/ ID7I selects HCL s SI prtner for 0-- brnc!es ICTinfrstructure rollout
/ HCL Infosystems s!o"cses Computer Solutions for t!e Rurl6r5ets in Indi
/ HCL Support "ins t!e DO C!nnels/,-- 89LD A"rd for7est After Sles Service on ntion"ide customer stisfctionsurvey conducted by IDC
/ HCL Infosystems First in Indi to Lunc! t!e 'e" 8enertionof Hi#! Performnce Server Pltforms Po"ered by Intel Dul /Core eon B--- Processor
/ HCL Forms Strte#ic Prtners!ip "it! APPL& to provideSles Service Support for iPods in Indi
/ HCL Infosystems rted s number one Des5top PC Compnyby IDC* si@t! yer successively
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/ HCL Infosystems sustins its commercil Des5top PCleders!ip for t!e fift! consecutive yer
/ HCL lunc!es Jtrusted ICT infrstructure pltformsJ for t!e7P9/IT&S se#ment
/ HCL lunc!es IndiGs first Hi#! Performnce &nterprise ServerPltforms po"ered by dul core Intel Itnium processors
/ HCL cretes Dul Core eon Server t price point of RS.=3*--
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/ HCL bre5s t!e one terbyte stor#e brrier in computers/lunc!es Indis first one terbyte personl computer
/ >od5 nd HCL in5 #reement to distribute di#itl cmers inIndi
/ HCL lunc!es Indis first multilin#ul P9S printer HCL str /TSP 2--* desi#ned e@clusively for t!e needs of rurl retilers
/ HCL unveils enterprise clss 0 core server / Indis firstserver "it! 0 computin# cores in 2/ inc! $=u+ form fctor
/ Lunc!es ne" rn#e of eco/efficient des5top PCs* complyin#"it! RoHS directive
/ HCL lunc!es '&T6A suite of net"or5in# products ndsolutions e@pnds its portfolio for emer#in# enterprises
/ HCL nnounces G3-/de#rees tec!nolo#y refres! pro#rmG/ne" inititive imed t cpturin# ltest trends in tec!nolo#y nddeliverin# t!em to Indin enterprises
/ HCL nnounces lunc! of its "or5sttion ,--4 series for6CAD nd DCC professionls
,--4/ HCL unveils t!e future of personl computin#. Lunc!es ne@t#enertion* ultr portble* Sub Rs. 0=*---
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Awards And Accolades of HCL
H CL wo n T he M os t I nn ov at iv e F ra nc hi se e A wa rd b y
Franch ise P lus in Feb 08.
H CL wo n T he M os t S u o rt iv e F ra nc hi so r A wa rd b y
Franch ise P lus in Feb 08
Mr. A !a i Chowdhry " Chai r#an $ C%& o' HCL In 'osys te#s
Li#i ted" honoured wi th (C%& o' the year )008 ( award by
IT Peole Awards 'or e*ce l lence in IT .
Mr. A !a i Chowdhry " Chai r#an $ C%& o' HCL In 'osys te#s
L i# i t ed " w as dec la red + I T Pe rson o ' t he ,ea r )00- by
/atauest .
HCL won The 1est 2eta i le r Award in Consu#er /urab les
cate3ory by As ia 2eta i l Con3ress in /ec 0-
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H CL w on a wa rd s i n + % nv ir on #e nt M an a3 e# en t a nd
+ 4u al it y c at e3 or ie s a t t he % lc in a5 /u n $ 1 ra ds tr ee t
Awards 'o r %*ce l lence in % lec t ron ics " )00650-.
I n di a s M os t P re ' er r ed P er s on al C o# ut e r 1 r an d b y
C71C AAA9 Consu#er Award )00-.
H C L rece i ved t h ree C hanne ls C hoi ce )00- aw ards ' o r
2ela t ionsh i Mana3e#ent "
A ' ter Sa les Suor t $ Co##erc ia l Ter#s ' ro# /4
Channels " based on an I/C channel sa t is 'ac t ion survey. H CL I n' os ys te #s w on 1 ra nd 5o '5 %* ce ll en ce A wa rd a t
:A2Ind ia Foru# )00-.
H CL b a3 3e d I MM ( To & r3 an i; at io n A wa rd ) 00 -( ' or
%*ce l lence a t et in3 Con3ress.
H C L w as aw arded +A#i t y C o ro rate %*ce l l ence Aw ard
)00- 'o r i t s d is t inc t v i s ion " innova t ion" co#et i t i veness
and sustenance.
HCL won +Tosh iba Colour Coier Cha#ion Award )00-
' o r i # r ov i n3 o ve r al l c us t o# e r a r oa ch a nd b e tt e r
techn ica l caabi l i ty .
HCL won the + 1es t Ind ian 1randed PC $ +1es t IT 2e ta i l
C o#any aw a rd a t t he 6 th :A2Ind ia S ta r 7 i t e Aw ards
)00-.
H C L has been reco3n i ;ed by 7 o>ia " consecu ti vel y ' o r
l a st t wo y ea r s w it h t h e + 7 o> i a % *c e ll e nc e A wa r d ' o r
Sa les $ /is t r ibu t ion" As ia Pac i ' ic )00-.
3B
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HCL / i3 i l i ' e re ta i l cha in won the ( Mos t Ad#i red 2e ta i le r
o ' the ,ear ( award in Consu#er /urab les and
%lec t ron ics cate3ory a t the )00- IMA?%S 2eta i l Awards .
HCL rece ived @1es t In Ca te3ory Award 'o r HCL / i3 i l i ' e
Stores and Sec ia l Award 'o r @ Innovat ion and
Techno lo3y 'o r i t s eP&S d iv i s ion a t the F ranch ise and
Star 2eta i le r Awards )00-
HCL In 'osys te#s was resen ted wi th the + To
& r3 an i; at io n5 )0 06 a wa rd b y I ns ti tu te o ' M ar >e ti n3
Mana3e#en t B IMM i n r eco3n it i on o ' i t s i nnova ti on i n
#ar>et in3 #ana3e#ent .
H CL I n' os ys te #s h as b ee n v ot ed a s t he + 7o . D P C
:end or co nsecut ive l y 'o r l as t s i * yea rs by I/C E
/atauest .
HCL ba33ed the /un $ 1rads t ree t Awards )006 'o r +To
Pe r 'o r#ance I n T he C o#u ter H a rdw a re $ Pe r ihe ra l sSec to r .
H C L w on t he (A#it y C o ro rate %*ce l l ence Aw ard )006 (
in the Co#uter hardware cate3ory .
HCL a#on3 the To < IT co#an ies 'o r the las t < years "
/4 $ I/C" 1es t %# loyer Survey " +1es t e# loyer )00
w i th F ive Star 2at in3s.
+ To < I T H ar dw ar e C o# an i es r an >e d i n I n di a s D 00
Mos t :a luab le 1 rands by P lan#an C onsu l t in3 $ IC M2
2esearch.
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H C L w as ran>ed a#on3 t he t o F as t 00 As ia Pac i ' ic
)006 ro3ra# by /elo i t te Technolo3y " Med ia $
Teleco##unicat ions .
1 u si n es s S ta n da r d r an >e d H CL a t n o . ) D i n 1 S D 00 0
ran> in3 in )006.
%T r an>ed HCL a# on 3st " + To 0 i n %T To 00
Co#anies L is t in3s 'or )006.
HCL has been ran>ed a#on3s t the + To ?rous i n the
/4 To )0 and +To < Mos t P re 'e r red 1rands i n C71CAwaa; Survey " )006.
H C L ran>ed a#on3s t t he T o T h ree Ma !or P laye rs on
:P7 Serv ice Prov ider by Avaya ?loba lConnect .
I nd ia s +7o . D :endor 'o r sa les o ' A< s i;e Tosh iba Mu l t i
Fun ct io na l /ev ic es 'o r the ye ar )005 06 by I/C
/atauest .
+ T he Mos t 2 esons i ve C o#any )00 E IT H a rdw are
Cate3ory by The %cono#ic T i#es E Avaya
?loba lConnect .
S t ra t e3 ic P ar t ne r s i n % *c el l en c e A wa r d b y I n Fo c us
Cororat ion 'or ro !ec tors .
+Mos t :a lued 1us iness Par tne r Award 'o r P ro !ec to rs in
)00.
T oshiba +Sue r Aw ard )00 $ +P lat i nu# Award )00=
towa rds business e*ce l l ence i n d i s tr i but i on o ' T oshiba
Mu l t i ' unc t i ona l roduc t s consecu t i ve l y ' o r < yea rs i n a
row.
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I nd ia s (7o . D vendor ( 'o r sa les o ' A< s i;e Tosh iba Mu l t i
Fun ct io na l /ev ic es 'o r the ye ar )00=5 0 by I/C
/atauest .
+ - th I %T % E C or o r at e A wa r d ) 00 ' or er ' or # an ce
e*ce l lence in the ' ie ld o ' Co#ute r $
Teleco##unicat ions Syste#s.
( 7 o. D : en d or o ' I n' o cu s M M P r o! e ct o rs b y P ac i 'i c
Media Assoc ia tes Survey )00.
+ 1e st 1 hoo #i 1 ra nd ) 00 b y < 60 # a3 a; in e i n t he P CCate3ory and in the LC/ Moni tor Cate3ory . .
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The HCL Family
At HCL* people re not just employees but fmily. So* li5e n importnt
member of t!e fmily s!ould* you #et endless freedom to e@periment*
unlimited empo"erment to e@ecute y
our drems nd t!e rre opportunity to be n entrepreneur.
HCL Infosystems is t!e pro#enitor of t!e HCL 8roup nd is 5no"n s t!e
&ntrepreneuril Incubtor in t!e Indin IT industry. ?e believe in
empo"erin# people to !elp c!ieve t!eir #ols M #ols t!t re c!ieved
by t!e comin# to#et!er of tlent nd innovtion* po"ered by o"ners!ip
nd freedom to e@periment* ledin# to tremendous #ro"t! nd #ins for
t!e individul nd t!e or#nistion. ?e pride ourselves in bein# pioneer
in cretin# t!e Indin IT Industry* by pioneerin# t!e cretion of t!e people
for t!e industry.
9ur HR p!ilosop!y is beyond HR Prctices nd SystemsN* "!ere "e re
ceselessly cretin# t!e HCL Fmily* "!ose D'A is Pride* Pssion*
Performnce nd People* "it! n ine@!ustible Spirit of &ntrepreneurs!ip.
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Who do we look for?
9ur objective !s l"ys been to cEuire Eulity people nd #room t!emto become entrepreneuril Leders. HCLites re people "!o t5e pride incontinully doin# better t!n t!eir best people "it! pssion to succeed
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people "!o !ve fire "it!in to perform nd reli;e results.People "!o"nt to ?I' $? M?or5 !rd* I/ innovte nd '/never #iver up+.
Why HCL?
Rn5ed Top 3 7est &mployer Survey in IDC/DO Survey ,-- Rn5ed 7est &mployer in IDC/DO Survey ,--B
?e re one of t!e fe" IT compnies in Indi t!t provide lifetimecompre!ensive creer pln. At HCL* "e loo5 t t!e stren#t!s of personnd ccordin#ly ssi#n future job roles to mtc! t!ose. People cn c!rtt!eir o"n creer options of &ntrepreneur or 6n#er or Tec!nocrt. HCL
provides n open cnvs of opportunities for ec! individul* "!ic! is!o" - of our top mn#ement is from cmpus $people "!o joined us strinees stri#!t from cmpus+.
7e n Intrpreneur / An or#nistion "it! lr#e number ofrecruitments from cmpuses ll cross Indi* cretin# entrepreneursfrom nd for HCL.
&ndless #ro"t! opportunities in n open nd entrepreneurilenvironment "!ere your tem mtes nd mn#er become your bestfriends.
A compny "!ere t!e diversity of 3- loctions* ln#u#es ndcultures blend semlessly into c!llen#in# "or5 et!os of t!e HCLCulture t!t fosters e@cellence* reco#nisin# nd re"rdin#
performnce. A creer "it! diverse* re"rdin# c!llen#in# ssi#nments
everydy..."it! t!e freedom to crete* rticulte ne" ides*collborte "it! t!e s!rpest minds nd truly relise your potentil.
Learn
HCL trinin# fcility in t!e city of Hyderbd is spred over
spr"lin# 0 cres "it!
residentil fcility to ccommodte 0Bemployees t t!e sme time in trinin#.&Euipped "it! clss rooms* lbs*cnteen* recretion centre nddedicted fculty "it! vst e@perience
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in t!e IT industry* "e conduct over ,B--- mn dys of internlclssroom trinin# every yer.
Clssroom trinin#s re furt!er complimented t!rou#! &nbleLeders!ip &nric!ment nd Development / "!ic! provides compre!ensive utomted lernin# tool to ec! employee t!rou#!vrious online lernin# options.
3- De#ree Feedbc5 for !olistic Eulity improvement ndindividul development plns.
Lern from Leders "!o !ve t!ree decde ric! !istory ofinventions nd innovtions.
!ro)
iPerform* our online Performnce6n#ement System trc5s resultc!ieved t!rou#! dily to "ee5ly tomont!ly to Eurterly revie" system forCreer Plnnin# nd Position plnnin#.
Mindia Te%&/
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individul nd tem performnces. 7ottom up communiction c!nnels providin# opportunities for
employee opinion. HCL To)ers/ Houses for our employees.
Enjoy your day, everyday, at HCL
A dynmic* fst pced nd fle@ible "or5 environment t!t nurturesreltions!ips nd constntly celebrtes our peopleGs !ppiness* !obbies*c!ievements* festivities....... At HCL* "e m5e everydy "or5 n
enjoyble nd fun e@perience
*+ +onert .eries
%*tendin3 the e*clusiveblend o' creativity ande*cellence 'ro# IT to theworld o' #usic and dance"The *+ +onert .eriesis a tribute to e*cellence
in hu#an endeavor.%very #onth you areinvited to en!oy 'ourevenin3s o' soulsatis'yin3 #usic orenraturin3 danceer'or#ance by so#e o'the best artists in India
.porting +ha/pions
Cric>et" Suash or ?ol' 5you can 'ind the# allhere in HCL E &ur intra5or3anisation and inter5or3anisationco#etitions ensure that
even the wor>aholicsare involved in layin3or cheerin3 at least.Table tennis in o''iceeveryday #a>es notonly the class layersursue their interests"but also hels thea#ateurs ta>e a brea>.
+elerating #estiities
Celebrations" 'rolic"carousin3" ui;;in3 are allin3rained in HCL. 1e it a'estival or co##e#oratin3one o' us or alaudin3 atea# 5 we do it with a
ban3 5 aint the town red.e #a>e /iwali bri3hterthan the li3hts with stalls"#usic" anta>shiri" dance"#i#icry 5 na#e it and wehave it.&ur Christ#as is war#erthan Christ#as uddin3swith Santa Claus" G#astrees 'or all tea#s and lotso' tinsel. Holi or Pon3al or
2a>shabandhan" all are away to celebrate our unityin diversity.
Innoate at *+
Innovation is ro#oted in
*+ ne wards
To co##end the
Pinis and /ore at hl
e as a 'a#ily 3o to tris"
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every art o' the
or3ani;ation and theresults are seen in thevarious e*a#les o'innovations that haveco#e 'ro# our owne#loyees. ?ive win3s toyour ideas with ouruniue innovatehcl.in
achieve#ents o' our
eole" we raise a toastto the achievers andhave a 'rolic>in3 artyevery uarter.in the GlitteringTroph, 5l)eparties&%ia/ond, or anrli .tar'or yourer'or#ance. Thesere!oicin3" revelin3#o#ents are not to be
#issed
outin3s" icnics" #ovies"
river ra'tin3 5 #ove away'ro# the wor>environ#ent" 'ro# the citytowards nature 5 in thelush 3reen environ#ent tore>indle and re'resh oursirit. These adventuroustris hel us stren3thenour ca#araderie
Culture at HCL
?it! our open nd entrepreneuril environment* every HCLite issynonymous "it! pssion for performnce* !i#! need for c!ievement ndcommitment to job. 9ur core vlues of !i#! inte#rity "it! 'ever/Sy/Die pproc! is in#rined nd visible in ll our people* prctices nd
processes.
a) Diversity and n!lusion
HCL strives to ttrct nd retin t!e best tlent nd provide nenvironment "!ere ec! individul is #iven t!e opportunity to build re"rdin# creer. ?it! offices in more t!n 3-- loctions* "e employ diverse #roup of people from different bc5#rounds* yet ll connected by common sense of t!e HCL culture. ?e vlue t!e uniEueness of ec!individul* relyin# on t!e diversity to drive our innovtion* #ro"t! nd
performnce
") HCL#s Community nvolvement
Reco#ni;in# t!e importnt role of business in society* HCL supports ndencour#es t!e ctive involvement of its people in community volunteerinititives. &mployee volunteerin# pro#rmmes t HCL enble you to domuc! more t!n routine "or5 t!rou#! ctive prticiption in vriouscuses.
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Case $tudy %& 'ew (ear !ele"ration with $$
!hildren
For 'e" )er ,--2 celebrtions* "e invited to HCL Hed 9ffice* fiftyt"o c!ildren from n S9S vill#e for c!ildrens prty. C!ildren syoun# s four yers* cme to meet us. 7ri#!t fces "it! sunny smiles Mt!t is !o" "e remember t!e 5ids. From t!e moment t!ey rrived* it "s memorble fe" !ours of fun* frolic nd lernin#. HCLite #enerosity lsoensured t!t ll c!ildren "ent bc5 "it! ne" yer #ifts lon# "it! !ppymemories* food nd drin5 of t!e prty. &c! c!ild "s presented #ift*specilly c!osen nd purc!sed ccordin# to t!e interest of t!e c!ild* by n
HClite desirin# to brin# smile to little c!ild. 8ifts never fell s!ort ndeveryone ensured t!t t!e 5ids !d n evenin# "ort! c!eris!in#. So it "ill
be for ec! one of us HCLites... !ppy memory t!t "ill continue to"rm our !erts s "e #o t!rou#! everydy life.
Case $tudy * & +lantin Trees at HCL Edu!ationCentre
T5in# not!er step to"rds cretin# #reener "orld* HCL !s strted
ne" trdition of plntin# trees. All #uests t t!e HCL &duction center*Hyderbd plnt splin#s. 9t!er &nvironment friendly inititive includeHCLs &/?ste Recyclin# fcility t!t provides proper disposl of &/"ste. HCL lso recently introduced t!e eco/friendly Des5tops nd
'oteboo5s.
-eet some HCL .eo.le
T5e loo5 t some HCLites nd red t!eir e@periences to #et nJinsiderGs vie"J of your potentil colle#ues.
Bi>u 2o&n, !enera" Mana#er
7orn nd brou#!t up in 8ods o"n country* 7iju strted !is creer inHCL in 044.His 7llrd office doors re ever open for nyone "!o "nts to tl5to !im. As5 !im bout !is 5ey c!ievement in HCL* !e fondly
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remembers B C!eEue Trunction Solution "ins from five mjor PS%
bn5s in B mont!s.
What is the best thing about work? 6y Tem t HCLN
0 K 0&arma, Asso%iate Vi%e President
HCL is li5e !ome for meN* S > S!rm dmits cndidly nd one cnsee !o" muc! !e mens it "!en !e dds "it! pride* !o" !is tem isrelly !is stren#t!. He is proud of t!e fct t!t ec! yer !e mn#edto c!ieve t!e set #ols. His !obbies include lon# drives nd listenin#to music* especilly son#s of 6o!!mmd Rfi nd Hemnt >umr.
His p!ilosop!y M 7etter to "or5 in one compny t!n 5eep c!n#in#jobs becuse compny li5e HCL #ives enou#! optionsN
Trainin +rorams offered "y HCL/CDC
HCL Certified 'et"or5 &n#ineer $9ne )er+
9rcle
:A(A
Dot 'et
HCL Certified 'et"or5 &n#ineer $T!ree )er+
Course detai"s
.&
No
Na/e o +o)rse Preerred
7ntr
Proile
%)ration #ee
)/s)/
#ee
Install/ent
D HC% Tech.
?rad.
600 Hours =8000 )000
=
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) HC7A D)th
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&i#&"' ua"ified,
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*9N +PIT T *+-+%+
Tehnial %epart/ent
9arketing and sales %epart/ent
*' %epart/ent
#inane %epart/ent
B-
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Tehnial %epart/ent
S.7o 7a#es /esi3nationKPro'ile Mob 7o.KPh. 7o.
D Mr.Abhishe> Technical Head"HCL5C/C"F5
D"Sector 8"7oida
) Ms. Mina>shi Trainer
< Ms Madhu 2ai Trainer
= Mr. 2ahul Arora Trainer J-D-J-8
Mr. 2ahul Trainer JJJ0D08i;en* si@ si#m*Bs* TO6
3UNCTIONAL TRAININ!@It includes 6icrosoft e@cel* CDR* etc.
TIME O33ICE
T!is deprtment tem loo5s fter t!e ttendnce of t!e employees "or5in# in t!e plnt.
Secondly it involves ll t!e issues relted to t!e sme nd lso t5es cre of ll t!e
#rievnces re#rdin# t!e leves pplicble to t!e employee "!et!er it is sic5 leve or
csul leve or erned leve.
It lso loo5s fter nd mintins t!e compenstion record of t!e employees*
t!eir provident fund* pension sc!emes* employee stte insurnce/sic5ness*
mternity nd employee injury benefits
HUMAN RE0OURCE MANA!EMENT
HUMAN RE0OURCE MANA!EMENT HRM is t!e strte#ic nd co!erent
pproc! of t!e mn#ement n or#ni;tions most vlued ssets/t!e people "or5in#
t!ere "!o individully nd collectively contribute to t!e c!ievement of t!e objectives
of t!e business T!e term !umn resource mn#ement nd !umn resource !ve
lr#ely replced t!e term Personl mn#ement s dscription of t!e processes
involved in mn#in# people in or#ni;tions. Humn Resource 6n#ement is bot!
n cdemic t!eory nd business prctice t!t ddresses t!e t!eoreticl nd prcticltec!niEues of mn#in# "or5force.
T!e Humn Resource 6n#ement $HR6+ function includes vriety of ctivities nd
5ey mon# t!em is decidin# "!t stffin# needs you !ve nd "!et!er to use
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independent contctors or !ire employees to fill t!ese needs* recruitin# nd trinin# t!e
best employees* ensurin# t!ey re !i#! performers* delin# "it! performnce issues*
nd ensurin# your personl nd mn#ement prctices conform to vrious re#ultions.
Activities lso include mn#in# your pproc! to employee benefits nd
compenstion* employee records nd personnel policies.
T!us to control ll t!ese !umn resourse nd t!eir ctivities t!ere is t!e need of some
rules nd re#ultions to be formed nd follo"ed. T!ese policies re furt!er clled s
HR policies.
HUMAN RESOURCE POLICIES
Humn Resource Policies refers to principles nd rules of conduct "!ic! formulte*
redefine* bre5 into detils nd decide number of ctions* t!t #overn t!e reltions!ip
"it! employees in t!e ttinment of t!e or#ni;tion objectives.
HR Policies cover t!e follo"in#1
0. Policy of !irin# people "it! due respect to fctors li5e reservtions* se@* mritl
sttus* nd t!e li5e.
,. Policy on terms nd conditions of employment/compenstion policy nd met!ods*
!ours of "or5* overtime* promotion* trnsfer* ly/off nd t!e li5e.
3. Policy "it! re#rd medicl ssistnce /sic5ness benefits* &SI nd compny medicl
benefits.
=. Policy re#rdin# !ousin#* trnsport* uniform nd llo"nces.
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B. Policy re#rdin# trinin# nd development/need for* met!ods of* nd freEuency of
trinin# nd development.
. Policy re#rdin# industril reltions* trde/union reco#nition* collective br#inin#*
#rievnce procedure* prticiptive mn#ement nd communiction "it! "or5ers
FORMULATING POLICIES
T!ere re five principl sources for determinin# t!e content nd menin# of
policies1
0. Pst prctice in t!e or#ni;tion.
,. Previlin# prctice in rivl compnies.
3. Attitudes nd p!ilosop!y of founders of t!e compny s lso its directors nd t!e top
mn#ement.
=. Attitudes nd p!ilosop!y of middle nd lo"er mn#ement.
B. T!e 5no"led#e nd e@perience #ined from !ndlin# countless personnel problems on
dy to dy bsis
BENEFITS OF HR POLICIES
9r#ni;tions s!ould !ve personnel policies s t!ey ensure t!e follo"in#
benefits1
. T!e "or5 involved in formultin# policies reEuires t!t t!e mn#ement #ive deep
t!ou#!t to t!e bsic needs of bot! t!e or#ni;tion nd t!e employees. T!e mn#ement
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must e@mine its bsic convictions s "ell s #ive full considertion to t!e previlin#
prctices in ot!er or#ni;tions.
b. &stblis!ed policies ensure consistent tretment of ll personnel t!rou#!out t!e
or#ni;tion. Fvoritism nd discrimintion re* t!ereby* minimi;ed.
c. Continuity of ction is ssured even t!ou#! top mn#ement personnel c!n#e. T!e
C&9 of compny my possess very sound personnel mn#ement p!ilosop!y.
Het!em in n entirely fir mnner. 7ut "!t !ppens "!en !e
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PRINCIPLES OF HR POLICY
0.Prin%i
communiction.
=.Prin%i
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4. Prin%i
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?!istle blo"er policy
&mployee benefit nd re"rd policy
&mployee creer relted policy
Trinin#s Development policy
?elfre nd security policy
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supposed to c!ec5 or 5eep n eye on t!e performnce of !is tem. So ec!
employee is "tc!ed nd #uided for t!eir performnce by !is senior
employees.
Com
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pyrolls "!o completes B yers of tenure $Pyment of 8rtuity Act* 02,+ "it! t!e
compny
Po"i%' Detai"s
( Definitions
A Definition of !ratuit'
T!is policy "ill be #overned s per Pyment of 8rtuity Act* 02,.
V8rtuity is 5ind of retirement benefit. It is erned by n employee s re"rd
for lon# nd meritorious service
V8rtuity s!ll be pyble to n employee on t!e termintion of !is employment
fter !e !s rendered continuous service for not less t!n five yers* /
on !is supernnution* or
on !is retirement or resi#ntion* or
on !is det! or disblement due to ccident or disese1
VProvided t!t t!e completion of continuous service of five yers s!ll not be
necessry "!ere t!e termintion of t!e employment of ny employee is due to
det! or disblement1
Pro-ided furt&er t!t in t!e cse of det! of t!e employee* #rtuity pyble to !im
s!ll be pid to !is n nominee or* if no nomintion !s been mde* to !is
"!ere ny suc! nominees or !eirs is minor* t!e s!re of suc! minor* s!ll be
deposited "it! t!e controllin# ut!ority "!o s!ll invest t!e sme for t!e benefit of
suc!
+$e$( 1st &ly 2010 -C.CC -R
er $1 -C. %n(osystems CC 3rontline i"ision Con(idential 4minor in suc! bn5 or ot!er finncil institution* s my be prescribed* until suc!
minor
ttins mjority
&@plntion1 For t!e purposes of t!is section* disblement mens suc! disblement s
incpcittes n employee for t!e "or5 "!ic! !e
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t!e ccident or disese resultin# in suc! disblement
B Definition of Continuous 0er-i%e
For t!e purposes of t!is Act* /
( Continuous ServiceN mens uninterrupted service "!ic! my be interrupted on
ccount of sic5ness* ccident* leve* bsence from duty "it!out $not bein# treted s
bre5 in service+* ly/off* stri5e* loc5/out or cesstion of "or5 not due to t!e fult of
t!e
employee
J Any employee "!o is posted overses "ill be eli#ible for t!e #rtuity pyout for t!e
durtion
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4 Ca"%u"ation of !ratuit'
!ratuit' Last Dra)n Basi% Mont&"' sa"ar' at t&e time of "ea-in# J7 (;
No of 'ears of ser-i%e
9 Maimum amount of !ratuit'
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Anneure I
Nomination De%"aration 3orm + 3orm 3
3orm 3
0ee su.@ru"e ( of Ru"e 7Q
Nomination
&mp. Code 'o. WWWWWWWWWWWToHCL Infosystems. M CDCF/0* Sector 4*'oid / ,-03-0*%.P.I* S!.
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6r. Ajy Ty#i* Sr. 6n#er* F/0* sec/4
6s 'eem :in * HR deptt* F/0*sec/4
6r. A5s! A#r"l* Sr mn#er*F/0* sec/4
Code of Condu%t1 An emloye under t!is policy is subjected to mintin
#ood nd decent code of conduct "it! ll ot!er members in t!e or#ni;tionpossess #ood c!rcter filin# to "!ic! !e my be subjected to relted"rds of seprtion or detc!ment nd ot!er fine.
Confiden%ia"it' a#reement1 in t!e employeement #reement t!e employee
!s to si#n n confidentility #reement under "!ic! !e
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&ist"e."o)er
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Disciplinry ction must be t5en #inst t!e reportin# mn#er if t!e code ofconduct is not mintined nd if t!e cfeteri is soiled. Smerin# of c5e is not
llo"ed. Celebrtions must be crried out in n orderly mnner* if not disciplinry
ction "ould be t5en by Line HR nd Admin Deprtment
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Affi@es t!umb impression
Dte..
Em
e"fare and safet'
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nd !elt! of ll employees t t!e "or5plce nd even "!ile trvellin# to nd from"or5 includin# #oin# to t!e pr5in# or for bre5 outside t!e fcility. It lso provides
t!e pln for periodic inspections nd t!e duties of t!e employees.
A
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t!e Admin SP9C on sfety for ec! fcility to ensure t!t ll eEuipment is in "or5in#condition t re#ulr intervls nd fire drills re or#ni;ed s per stipulted time frme.
3ire safet'
Fire is per!ps t!e most destructive !;rd nd you must be especilly "re of t!edn#ers1
VRemember t!e importnce of clenliness nd tidiness
VRubbis! nd litter re fuel for fire nd must be disposed of freEuently
>eep door"ys* pss#e"ys nd escpe routes cler t ll times nd m5esure
t!t t!e fire e@tin#uis!ers re not obstructed
'ever llo" loc5ed fire e@its "!ilst people re on t!e premises
V'ever prop open fire doors
?e operte no smo5in# policy. VSpecil cre in t!e pntry nd cfeteri is importnt. 65e sure t!t coo5in#
pplinces re s"itc!ed off fter use nd t!t crdbord* pper fbric or ny ot!ercombustible mteril is not left close to room !eter.
E"e%tri%it'
+e( 1stA'ril 2010 CC -R
er1$0 -C. %n(osystemsCC (rontline i"isionCon(idential 5Plu#s nd mins leds servin# portble pplinces "ill be t!orou#!ly c!ec5ed t lestt"ice yerly. If you observe ny dm#e or "er report it to your Admin SP9C. 6nyfires re cused by electricl fults* !i#!li#!tin# t!e importnce of re#ulrly c!ec5in#
plu#s nd pplinces.
P"u#s and so%*ets
V'ever use bro5en electricl eEuipment or pplinces "it! bro5en csin#s or"orncbles
V&nsure plu#s nd soc5ets re not e@posed to "ter
VRe#ulrly c!ec5 soc5ets* plu#s nd mins leds* report dm#e nd ensureplu#s
re properly "ired* fused nd t!e cord #rip is in plce
VDo not ttempt to fi@ fulty pplinces M leve it to t!e e@perts
VDo not for#et t!e !;rds of trilin#
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4 2OB ROTATION POLIC1
At Deep5 8roup* fcilities re provided for ll/round #ro"t! of individulst!rou#! lterl mobility. T!is s!ll en!nce t!eir employbility s "ell s eEuipt!em to s!oulder !i#!er responsibilities.
Systemtic :ob Rottion from time to time s!ll !ve revitli;in#
effect on t!e individul s "ell s t!e or#ni;tion.
All promotions to t!e level of H9Ds "ill be c onsidered only "!en n
individul !s under#one rottion t!rou#! t lest, sections.
9 PER3ORMANCE APPRAI0AL POLIC1
Performnce Apprisl #rooms every individul to reli;e !is potentil in ll
fcets by !elpin# to identify nd c!ieve !is personl #ols "it!in t!e
frme"or5 of or#ni;tionl objectives. Apprisls s!ll be et!icl nd imprtil so s to reco#ni;e "ort!y
contributions ppropritely nd in time in order to mintin !i#! level ofemployee motivtion nd morle.
T!e Performnce Apprisl Systems ims t inte#rtion of individul nd
or#ni;tionl #ols
B COUN0ELLIN!
Counselin# sessions* "!ic! re conducted by HR Deprtment 9R Professionl
Counselor 9R Performnce Appriser* re vilble to ll t!e employees in order to
fulfill t!e follo"in# objectives1 To en!nce employees competence nd job stisfction.
To prepre employees for future responsibilities.
To estblis! better "or5in# reltions!ip bet"een t!e superior nd
subordinte.
To enble employees to cope "it! pe rsonl problems.
7 CAREER PLANNIN! POLIC1
Creer Plnnin# system in HCL is imed t developin# people of t!e ri#!t cliber tomeet present nd future needs of t!e or#ni;tion. It s!ll be n essentil in#redient forSuccession Plnnin#. T!e mndtory fctors to be considered prior to creer plnnin#s!ll be1
T!e or#ni;tions lon# nd s!ort term plns.
6npo"er s5ills reEuired to"rds implementin# t!ese plns.
Attrition rte of people "it! !i#! potentil* bove ver#e nd ver#e cliber.
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Recruitment t!rou#! internl nd e@ternl sources t ll levels nd its rtio s
pproprite to t!e or#ni;tion.
T!e number of people recruited nd trined every yer.
T!e number of !i#! flyers t!t t!e or#ni;tion reEuires or cn ccommodte
"it!in t!e or#ni;tion t different levels for smoot! succession
F0UCCE00ION PLANNIN! POLIC1
&@ecutives nd bove identify successors* primry nd secondry* to !is position t t!e
time of nnul pprisl. T!is is revie"ed every yer lon# "it! t!e nnul pprisl.= TRAININ! AND DEVELOPMENT POLIC1
At Deep5 8roup* trinin# nd development ctivities strive to ensure
continuous #ro"t! of or#ni;tion by nurturin# t!e stren#t!s of t!e employeesnd providin# t!e environment nd opportunity for every individul to reli;e!is
T!e policy ims t brodenin# t!e outloo5 of t!e individuls nd brid#in# t!e
#p bet"een ctul performnce nd t!e performnce necessry to deliverresults.
Fcilities re provided to ll individuls to"rds self development nd ll
round #ro"t! t!rou#! trinin#.
HR Deprtment identifies ver#e performers nd provide specil trinin#.
8 HUMAN RE0OURCE IN3ORMATION MANA!EMENT 010TEM
Humn Resource Informtion 6n#ement Systems $HRI6S+ ims t1
Providin# ccurte informtion bout employees to mn#ement for decisionm5in#.
&limintin# dupliction of efforts.
9fferin# Euic5 nd esy ccess to !umn resource informtion t rndom s
"ell s in re#ulr report form.
T!e system !s t"o lyers of security. Access to t!e system is t!rou#! 5eyin#
in t!e vlid combintion of usernme nd pss"ord. Permission to ccesscertin pro#rms is restricted to identify 5ey personnel.
An inte#rted employee dtbse is mintined nd continuously updted "it!
informtion from personnel t re#ulr intervls re#rdin# bio#rp!icl dt*"or5 e@perience* Eulifictions* pprisl* trinin# nd creer pt!s.
(5 RETIREMENT PLANNIN!
At HCL* retirement of ll individuls is ided t!rou#! plnned pro#rms by HRDeprtment so s to lessen t!e ssocited mis#ivin#s nd n@iety.
(5 2OB ENRICHMENT
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HCL follo"s people centered pproc! to job enric!ment "it! vie" to en!nce t!eperformnce of t!e employee* ledin# to !i#!er job stisfction.
(( E/IT INTERVIE0T!e or#ni;tion !s re#ulr turnover of employees due to vrious resons suc! s
retirement* voluntry retirement* nd resi#ntion etc. from time to time. Feedbc5 isobtined from t!e employee on occsions of seprtion from t!e or#ni;tion. Suc!feedbc5 on mtters t!t effect "ell bein# of t!e people is useful in improvin# t!eor#ni;tion in respect of HR Policies nd prctices.
HCL HR uniEue solution $'ts!+
0!e is t!e most populr ldy t HCL "it! !er o"n "ebsite on t!e compnyGs Intrnet.Clled 'ts!* !er job profile is crucil1 s!e is t!e tem mscot for HCLGs &mployee
HR Services #roup nd communictes dily "it! ec! employee on "!tGs !ppenin#
"it!in t!e compny in ln#u#e t!ey understnd nd in formt t!ey cn esily
ccess.
: >lynrmn* vice president* !umn cpitl mn#ement of HCL Comnet* sys
'ts! !s done "onders for t!e compny. Her Jpersonlised* non/officil
communiction s5illsJ !ve !elped t!e compnyGs HR drive to !ve n enderin# fce.
Impersonl communiction on HR policies cn become dr# t times 'ts! !s
!elped #ive it !umne touc!.
'ts! is just symbol of !o" compny cn m5e intelli#ent use of informtion
tec!nolo#y to improve employee morle. Consider HCLGs Smrt Service Des5 // n
ppliction vilble to ll employees on t!eir des5tops. >lynrmn clls it n
utomted Jtrouble/tic5etin# toolJ.
HereGs !o" it "or5s. For ny issue nd trnsction* t!e employees donGt !ve to run to
HR or finnce or cll t!em up* t!ey cn simply open tic5et in t!e Smrt Service Des5
nd t!e process strts on its o"n.
T!e HR Services #roup !s strict dedlines in plce to ensure t!t t!e issues re t5en
cre of "it!in stipulted time. &very "ee5 service des5 trc5er is circulted to ll
employees s!o"in# t!e d!erence or brec!es. JT!ere is no better "y to foster
ccountbility nd trnsprency in opertions*J >lynrmn sys.
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T!e story does not end !ere. T!e employees cn lso use t!e service des5 to rise
tic5ets on t!e senior mn#ement. T!e service des5 trc5er nlyses even t!e C&9Gs
performnce re#rdin# !is bility to respond to employeesG Eueries.
T!e objective of suc! system is to tell t!e senior mn#ement t!t itGs t!eir job to
ttend to employee issues fst so t!t t!e employees re free to do t!eir job. DoesnGt it
undermine t!e ut!ority of t!e middle mn#ementU >lynrmn sys it is ssumed
t!t n employee is risin# n issue "it! t!e senior mn#ement only "!en !is
immedite superior !s filed to ddress !is problem.
JItGs in t!e compnyGs culture to !ve n open/door policy. &mployees re encour#ed
to do t!is since t!e system is 5ept strictly confidentil*J !e sys.
T!e process serves t"o objectives1 it !elps HCL to tell its employees t!t t!e compny
listens to nd solves t!eir problems fster t!n nybody else. T!e system !s ot!er
benefits too in terms of cost.
As more nd more people join t!e or#nistion* HCL does not !ve to increse t!e si;e
of its HR deprtment. T!e system cn !ndle four times t!e number of Eueries from
employees "it! t!e sme number of people in t!e HR deprtment.
T!e use of IT !s lso !elped HCL reduce t!e role of t!e HR deprtment in
deployment of people. ?!en t!ey "nt e@tr people for prticulr project* t!e linemn#ers simply !ve to fill up t!eir personnel reEuisition forms in t!e compnyGs
Intrnet.
T!e system utomticlly trc5s do"n t!e people vilble for prticulr 5ind of job
nd informs t!e line mn#ers. To ensure t!t t!e system "or5s effectively* "ee5ly
recruitment trc5er is circulted to ll t!e business !eds on t!e sttus of positions
opened by t!em. T!is reduces benc!in#* improves cross/functionl fle@ibility t ll
levels nd cuts do"n bureucrcy.
Des5top ?llpper is not!er HR inititive follo"ed by HCL. All compny employeescross t!e "orld !ve common "llpper on t!eir des5tops. 9ne of t!e populr
sections in t!is "llpper is t!e "ee5ly employee poll* in "!ic! Euestions relted to
vrious inititives* strte#ies* ne" processes nd so on re posed to employees. T!e
results re s!red ne@t "ee5 on t!e "llpper nd ctions re initited to ddress t!e
populr mndtes.
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&i#!ty per cent of t!e compnyGs induction pro#rmme is done t!rou#! t!e use of IT.
HCL Comnet* for instnce* !s specil site for ne" entrnts. Clled t!e 'e"
Comnetin "ebsite* t!e site is one/stop s!op for ll informtion t!e trinees need to
#et inducted in Comnet nd constitutes t!e self/lernin# component of t!e induction
pro#rmme.
RE0EARCH METHODOLO!1Reserc! 6et!odolo#yY is term mde up of t"o "ords* reserc! met!odolo#y.
Reserc! mens Zserc! for 5no"led#e. It is scientific nd systemtic serc! for
potentil informtion on specific topic. It is n rt of scientific investi#tion. It is
creful investi#tion or inEuiry especilly for serc! of ne" fct in ny brn c! of
5no"led#e.
METHOD O3 DATA COLLECTIONDt cn be of t"o types primry nd secondry dt. Primry dt re t!ose "!ic! re
collected fres! nd for t!e first time* nd it is in ori#inl form. Primry dt cn be
collected eit!er t!rou#! e@periment or t!rou#! survey. T!e reserc!er !s c!osen t!e
survey met!od for d t collection. In cse of survey* dt cn be collected by ny one or
more of t!e follo"in# "ys1
9b ser v tion
Oue stio nnire
Personl or 8roup Intervie"
Telep!one survey
Communiction "it! respondents
Anlysis of documents nd !istoricl records
Cse study
Smll #roup study of rndom be!vior
Here t!e Euestionnire met!ods of dt collection !s been used due to limited time in
!nd. ?!ile desi#nin# dt/collection procedure* deEute sfe#urds #inst bis ndunrelibility must be ensured. ?!ic! ever met!od is selected* Euestions must be "ell
e@mined nd be mde unmbi#uous. Reserc!er !s e@mined t!e collected dt for
completeness* compre!ensibility* consistently nd relibility.
Reserc!er !s lso #t!ered secondry dt "!ic! !ve lredy b een collected nd
nly;ed by someone else. He #ot vrious informtion from journls* !istoricl
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documents* m#;ines nd reports prepred by t!e ot!er reserc!ers. For t!e present
piece of reserc! t!e investi#tor !s used t!e follo"in# met!ods1
Gue stio n naire
Inter -ie )
O. ser -a tion
0AMPLE O3 THE 0TUD1A sam
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N=.I. # %T
Awareness4 D. Are you aware o' the all H2 olicies racticed in HCLQ
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Training and development policy4.- /o you >now HCL C/C rovides trainin3 with stiend $ then lace#ent inrenowned I.T. sector co#aniesQ
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Eqal opportinity or participation policy4 J. Are you encoura3ed or allowed to articiate actively in any new olicy'or#ulationQ
I7T%2P2%TATI&7JDR o' the e#loyees said yes whereasJR o' the e#loyees said no to the uestion.
Yes
No
!verall review4 D0. /o you 'ind the olicies o' HCL better than other or3anisationsQ
I7T%2P2%TATI&7&n analysis it is 'ound that 8DR o' the e#loyees say yesD)R o' the e#loyees said no where as -R e#loyees said al#ost si#ilar.
Yes
No
All Most Similar
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#indings o the pro(et
The Policy o' the co#any rovides 'acilities 'or all round 3rowth o'individuals by trainin3 in5house and outside the or3ani;ation"reorientation" lateral #obility and sel'5develo#ent throu3h sel'5#otivation
The H2 Policies racticed in HCL are 'air" aroriate and al#ost
accetable to the e#loyees e*cet so#e o' the cases.
Mostly e#loyees are satis'ied with the basic and 3eneral H2 olicies
secially the e#loyee related olicies" which is a ositive si3n 'or theor3ani;ation and thus hels or leads to several other H2 bene'its li>eincrease loyalty" retention o' e#loyees" increase #orale" 3ood wor>in3environ#ent etc.
The Policy 3roo#s every individual to reali;e his otential in all 'acets
while contributin3 to attain hi3her or3ani;ational and ersonal 3oals.
Study reveals that or3ani;ation is concerned about education $
>nowled3e o' its e#loyees in order to increase their e''iciency.
Trainin3 $develo#ent olicy rovide the e#loyees with the latest
technolo3y and its udation in the co#any in related 'ields.
Co#any also thin>s about the 'uture o' the e#loyees by rovidin3
distance learnin3 courses and throu3h internal !ob ostin3s.
The Policy i#le#ents euitable" scienti'ic and ob!ective syste# o'
rewards" incentives and control.
The e#loyees 'eel that they are aid 'airly 'or the contributions they#a>e to co#anys success.
Study shows 3enerally e#loyees are aware o' the basic olicies but
not over all" which #ay a''ect the roductivity"bene'its and other asectso' the e#loyees and the or3anisation.
The Policy i#le#ents euitable" scienti'ic and ob!ective syste# o'
rewards" incentives and control.
The Policy reco3ni;es worth contributions in ti#e and aroriately" so
as to #aintain a hi3h level o' e#loyee #otivation and #orale.
The e#loyees a3ree on the art o' their er'or#ance that they >now
what is e*ected 'ro# the#.
The e#loyees understand how their wor> 3oals relate to co#anys
3oals.
The e#loyees are not satis'ied with the co##unication and decision 5
#a>in3 rocess as it lea>s the in'or#ation related to or3ani;ation.
The e#loyees 'eel that they are not aid 'airly 'or the contribu tions they
#a>e to co#anys success.
,
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+onl)sion
This ro!ect reort bein3 'irst ever by #e will hold a secial lace. I have tried
to >ee as scienti'ic aroach as ossible and re'er to #aterial whenever
necessary to #a>e #y wor> as reliable as ossible.
The H2 olicies 'ollowed in HCL are 'air" aroriate and al#ost accetable to
the e#loyees e*cet so#e o' the cases. %#loyee beni'its" e#loyee related
olicies" ?eneral in'or#ation olicies" Trainin3 and /evelo#ent olicies"
e#loyee career related olicies" wel'are and security olicies are #a!orly
e#hasised and 'ollowed with all recautions.
Fro# analysis I co#e to conclude that e#loyees are not all aware about the
several olicies 'ollowed in their or3ani;ation which lead to their unutilised
bene'its o' so#e olicies and their urose o' 'or#ation.overall about the basic
e#loyee olicies are 'ine and the e#loyees are satis'ied with the#.
Areciation and !ob satis'action level are the areas where the or3ani;ation
need to 'ocus.These olicies overall e''ect the satis'action level o' e#loyeesas well as the wor>in3 environ#ent.better olicies hel in retainin3 the best
e#loyees and utilise the hu#an caital 'ully by #otivatin3 and increasin3
their #orale and ;eal.
2 $ 2" Trainin3" Co#ensation is satis'actory but Per'or#ance Mana3e#ent
Syste# needs to i#rove to retain the e#loyees.
Last but not least I than>s #y ro!ect suervisor Ms. Charu Chauhan and all
other e#loyees there 'or 3ivin3 #e valuable advice and ti#e to #a>e this
ro!ect ossible.
As the ro!ect draw to an end I hoe I have been able to ortray HCL5C/C in
the roer li3ht and succeeded in achievin3 what I started out.
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The overall learnin3 and e*erience will surely hel #e in #y 'uture as I will be
aware o' certain thin3s o' or3ani;ational behavior" #ar>etin3 #ana3e#ent"
custo#er relationshi etc.
1y the hel o' this trainin3 I will not be new 'or any or3ani;ation" as I can easily
coe u with internal as well as e*ternal environ#ent o' the co#any.
This trainin3 3ives #e the taste o' cororate sector that how we can survive in
this co#etitive environ#ent which is necessary to understand.
i/itations The duration o' the survey was li#ited so it does not cover all the
e*ecutives o' various deart#ents 'or the survey.
Since the H2 olicies art is very vast area with lots o' a#end#ents
3oin3 on ti#e to ti#e it was di''icult to study n analy;e each olices on
the basis o' its e*ecution in the or3ani;ation in such a short san o'
ti#e.
=
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'eo//endations
Since t!e HR policies on "!ole is not 5no"n or t!e employees
re not "re of ll policies s nlysed from t!e dt collected*t!e
ne" policies or t!e e@istin# policies "!ic! re bein# mended time
to time my be put on !old or probtion period for some durtion
durin# its formultion or mmendment on t!e #enerl des5 or
intrnet so it cn #in t!e ttention of most of t!e employees.
Since ,3 of t!e employees re not stisfied "it! some of t!e
policies li5e leve mn#ement policy etc. follo"ed t!e reson for
t!e sme cn be determined or "or5ed upon becuse ll most ll
t!e employees re stisfied for t!e HR policies follo"ed so it my
possible t!et t!e di#onised prt or policiy my be relly loop!ole
in t!e system.
Trineees "!ic! re in t!e IT sector cn be #iven stipend.
Tlent e@press s!ould be modified to #rb Eulity resources.
'eeds of employee1 enric!ed job profile* better creer pt!*
c!llen#in# "or5 environment s!ould be #iven more emp!sis.
Since HCL CDC is !vin# tr#et bsed strte#y to run its business
t!ese need s!oulb be #iven constnt emp!sis to retin nd ttrct
#ood employees.
Since HCL CDC consist of more of t!e triners s employees to
#ive "orld clss 5no"led#e to its student t!ey s!ould be !i#!ly
5no"led#ble nd updted "it! ltest IT pplictions.
B
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For buildin# brnd lolity nd po"erfull im#e in t!e IT sector
HCLWCDC s!ould !ve best !umn cpitl in every field topromote t!e brnd s "ell s build ston# im#e in t!e mr5et
specilly by plcin# t!ese students "it! #ood pc5e#es or #ive
plcement ssistnce.For t!is !i#!ly devoted emplyees re neede
nd t!t is possible only by providin# t!ese employees "it! best
fcilities nd ri#!t "or5in# condition "!ic! lredy is of stndrd
nd it s!ould be mintine nd improved constntly "it! ne"
employee needs.
T!e !umn element of or#ni;tion is t!e most crucil sset of n
or#ni;tion.t5in# closer perspective Mit is t!e very Eulity of
t!is sset t!t sets n or#ni;tion prt from t!e ot!ers* t!e very
element t!t brin#s t!e or#nistins vision into fruition. So t!e
policiy formtion deprtment s!ould revise t!e compenstion nd
performnce pprisl systems re#urly.
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BIBLIO!RAPH1
BOOK0
0. 9R8A'IQATI9' 7&HA(I9%R 7) LAT& PR9F.A'A'T R.SAPR&
,. STRAT&8IC H%6S' R&S9%RC& 6S'S8&6&'T/>.PRASAD
3. 9R8A'IQATI9' C%LT%R& 7) >.ASH?ATHAPA
OTHER LITERATURE
HCL HA'D799>
0EARCH EN!INE0
8998L&
EB0ITE0
www.hcltech.in
www.hclin'osyste#s.in
www.hclcdc.in
www.citehr.co#
www.hrco##unity.co#
www.wi>iedia.or3K
2
http://www.hclinfosystems.in/http://www.hclcdc.in/http://www.citehr.com/http://www.hrcommunity.com/http://www.wikipedia.org/http://www.hclinfosystems.in/http://www.hclcdc.in/http://www.citehr.com/http://www.hrcommunity.com/http://www.wikipedia.org/ -
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