How ZI Created a Successful HR Framework
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4th Annual HRM for Oil & Gas
Establishing a successful HRM framework through strategies, roles and structures18th Oct. 2010
Presented by: Wael Albassam
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Zamil Industrial | Areas of Discussion
• Recruiting the right people in the right job in line with the organization’s goals, growth and expansion plans
• Designing effective job descriptions
• Creating a healthy work environment & Retention
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Zamil Industrial | Agenda of Presentation
1- Zamil Industrial
2- Three areas of discussion to successful HRM - Recruitment / Job Descriptions / Work Environment
3- Three perspectives for each area: - Strategy / Roles / Structure
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Zamil Industrial Investment Company (ZIIC)
• What is ZI ?
• Why ZI ?
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Zamil Industrial Investment Company (ZIIC)
• An Industrial Manufacturing and Fabrication group. It covers five (5) key sectors:
• Steel Sector
• HVAC Sector
• Glass Sector
• Insulation Sector
• Concrete Sector
• Other Companies
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Zamil Industrial | 3 Areas of Discussion
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Recruitment
Work Environment & Retention
Job Descriptions
Successful HRM
Framework at ZI
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Zamil Industrial | 3 Perspectives
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Zamil Industrial | Perspectives
• Strategies:
Definition
Approaches
Development
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Zamil Industrial | Perspectives
• Roles: - Who does what?
HR & BU perception Best managers of HR & BU Trust & Communication
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Zamil Industrial | Perspectives
• Structures:
Visualize ideas
Clarify concepts
Show challenges in processes
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Zamil Industrial | Recap agenda-Recruitment
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Zamil Industrial | Recruitment
• Recruitment strategy at ZI:
Adopting a proactive recruitment style through defining requirements’ quantity and quality to improve customer satisfaction with focus on filling vacancies from within(MCDP)
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Zamil Industrial | Recruitment
• Recruitment Roles at ZI:
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HR BU
Increase sourcing efficiency Transparent & responsive to HR plans
Maximize MCDP effectiveness
Positive & cooperative on short listing & interviewing
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Zamil Industrial | Recruitment
• Recruitment Structure 1 at ZI: Local Recruitment
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Defining Requirements
Attracting Applicants
Short Listing Assessing
SelectingHiring
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Zamil Industrial | Recruitment
• Recruitment Structure 2 at ZI: Overseas Recruitment
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RequisitionContact Agents
Short Listing CV’s
Travel & Interviews
Selecting &
OfferingHiring
Visa Processing
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Zamil Industrial | Recap agenda-Job Descriptions
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Zamil Industrial | Job Description
• J/D’s Strategy at ZI:
Follow the international standards in creating and updating J/D’s for all current jobs & relating it to all HR functions.
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J/DRecruitment
Career Development
Performance Management
Org. Development
Comp. & Ben.
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Zamil Industrial | Job Description
Basic Parts of a J/D:
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1- Job Purpose 4- Job Content
2- Key Accountabilities ( KRA’s)
5- Qualifications, Experience, Competencies
3- Performance Indicators (KPI’s)
6- Job Dimensions
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Zamil Industrial | Job Description
• J/D’s Roles at ZI:
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HR BU
Interview Transparent & clear
Draft & Discuss Challenge
Implement Commit
Update Consider dynamics
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Zamil Industrial | Job Description
• J/D’s Structure at ZI:
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Interviews Draft J/D Final approval
Discussion
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Zamil Industrial | Recap agenda-Work Environment & Retention
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Zamil Industrial | Work Environment & Retention
• Work Environment & Retention at ZI:
-High rates of Turnover & Attrition
- Attract & retain using C.&B. or Learning & Growth
- Analysis of satisfaction surveys & exit interviews
- Two clusters of factors
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Zamil Industrial | Work Environment & Retention
• Work Environment Factors:
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Physical W.E. Factors Human W.E. Factors
Workplace Location Leadership & Inspiration
Workplace Facilities ( toilets..etc) Informal /Friendly communication
Office Furniture, lights, noise Transparency
Org. Safety & Health Flexibility
Appliances & Technology Employee Value Proposition
Food’s place and quality Social Activities
Accommodation Teamwork Spirit
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Zamil Industrial | Work Environment & Retention
• W.E. & Retention Strategy at ZI:
- Becoming an employer of choice through improving the physical & human work environment factors
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Zamil Industrial | Work Environment & Retention
• W.E.& Retention Roles at ZI:-People don’t leave organizations, they leave managers!
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Role of Executive management
Role of Direct Superiors
Work Environment Factors
Physical W.E. Factors
Human W.E. Factors
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Zamil Industrial | Work Environment & Retention
• W.E.& Retention Structures at ZI:
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ORGANIZATION
Retention of Saudi
Employees
Physical Work EnvironmentFactors
1. Workplace Facilities (toilets, etc.)
2. Office Furniture, Lights, Noise
3. Org. Safety & Health
Human Work EnvironmentFactors
1. Informal/Friendly Communication
2. Flexibility3. Employee Value Proposition
Work Environment
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Zamil Industrial | Conclusion
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Recruitment
Work Environment & Retention
Job Descriptions
Successful HRM
Framework at ZI
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Thank [email protected]