How to Setup Product Qualified Leads
Transcript of How to Setup Product Qualified Leads
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How to setup
Product qualified leads
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Quick primerUse the customer stack to explain orchestration as closed loops.
Profile
Compute
Tracking
Messaging
Action
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PQL-powered outreach grew account value and usage by 30%
Using product usage data to direct sales to the right accounts and cue them with what to say, DigitalOcean this drove an average 30% increase in account value across a cohort of their 500,000 customer accounts
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Product qualified leads eliminated 30% of leads from Appcues’ sales funnel
You don’t need to be DigitalOcean’s size and scale. Working with Appcues, we slashed 30% of their trial leads from sales funnel, whilst also giving sales the insights and reasoning how the account was getting value for
outreach.
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Messaging
Tracking
Compute
Profile
Action
Can sales say something better than “let’s have a call”.
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Use product usage data to inform sales who is getting value.
Compute
Profile
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Messaging
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➔ Analytics tools➔ Product database
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But “streams” of product usage data are not easy to sync straight to CRMs. Compute
Profile
Action
Messaging
Tracking
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➔ Every action➔ For every person➔ In every account Compute
Profile
Action
And it’s overwhelming to sales reps.
Messaging
Tracking
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Transform “streams” of user actions into a CRM-friendly, rep-friendly insights.
Action
➔ projects_created = 24➔ last_active = 2 days ago➔ trial_limits_modal_viewed = TRUE
Profile
Tracking
Messaging
Compute
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Enrich profiles with company data too.
Messaging
Action
Compute
➔ employee_count = 500➔ industry = software
Profile
Tracking
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Create a real-time segment of product qualified leads
Messaging
Action
Compute
Profile➔ Latest actions➔ Updated segments
Tracking
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Sync product qualified leads to your sales CRM. Action
Profile
Tracking
Compute
Messaging
➔ New PQLs added➔ Fading PQLs removed
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Have reps engage each user based on the actions they’ve just taken
Action
Profile
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Compute
Messaging
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Action
Profile
Tracking
Compute
MessagingContinue to engage qualified accounts➔ Automated insights for reps➔ Proactive messages➔ Personalised to user actions
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Explore orchestrations for your teamshull.io/recipes
Action
Compute
Messaging
Tracking
Profile