How to Say Yes to Self-Service in the Cloud and Become an IT Hero
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Transcript of How to Say Yes to Self-Service in the Cloud and Become an IT Hero
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© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
Rishi Vaish, VP Product, RightScale Ryan Geyer, Cloud Solutions Engineer, RightScale
How to Say Yes to Self-Service in the Cloud and Become an IT Hero
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Simple On-Demand
Services
What IT Needs to Deliver!
Chargeback Runbook/Process Automation
What End Users Expect
Your challenge
Application Lifecycle Management Configuration Management SLA Audit
Virtualization Clusters Workload Management Automation OS Provisioning High Availability Standardization
Security Compliance Billing
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Enterprises are Adopting AWS to Achieve the Benefits of the Cloud
Replace CapEx with OpEx
✔
Lower Overall Costs
✔
No More Guessing Capacity
✔
Agility / Speed / Innovation
✔ ✔
Shift Focus to Differentiation
Go Global in Minutes
✔
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And we’ve been helping for a while…
“RightScale cloud management brings
simplicity back to our cloud operations,
so we get our products out quicker.”
Tim Jones, CTO, Trader Media Group
7 years
70K + users
5.8M+ servers
10K+ servers per app
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Gaming!
Publishing!
Healthcare! Film, TV, Music!
Games!
Mobile!
Advertising!
Financial Services!
Consumer/Retail!Software!
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Your key hurdles in this IT challenge
o Consistency o Repeatability o Governance o Cost management o Choice
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Consistency
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Repeatability
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Governance
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Cost management
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Choice
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Examples of solutions…
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Solution: o IT vending machine o Reduce provisioning time from 36,000 to 30 minutes o Measure costs in cents per hour for compute
and storage
Requirements: o Self-service access o Deploy on selected IT resource pools based
on job and group o Share best practices o Consumption metering
Self-Service IT at Lilly
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Requirements: o Compliance and BAA o Self service, API driven o Hybrid IT
Solution: o Built self-service HashBang UI on RightScale o Use multiple IT resources to power Quest
apps
Self-Service IT at Quest
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How to take on this IT challenge?
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Application Lifecycle
Increase IT efficiency
o BYO configuration Management
o Clone existing architectures o Updates and patches o Monitor & alert o Auto-scale up and down
Reliability & Repeatability through Automation
Dev Test Staging Prod
Standardized Configurations
Version Control
Security Patches
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Cost Management through Cloud Analytics
o Visualize all of your IT costs o Forecast future spend
o Optimize your spend and reduce waste
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Governance through Visibility & Control o Access Control to separate groups
o Network Security to segregate traffic
o Change history to see prior states
o Audit history to see who did ‘what’ and ‘when’
o Monitoring activity
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Auth/SSO
Increase Innovation o Access to portfolio of
hybrid infrastructure o Standardized technology
stacks o Instant provisioning for
innovation o Visibility and control
– Access controls – Budget controls – Audit trails
o Integrate to existing systems
Simplicity through Self-Service
Self-Service Portal
Developers QA End Users
RightScale API
RightScale UI
Service Designers Cloud Team Ops
Service Catalog
publish use
RightScale Multi-Cloud Platform
On-Premises AWS
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Simple On-Demand
Services
How IT Can Deliver!
What End Users Expect
Your challenge… solved!
+
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Say Yes to Self Service Demo
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Thank you!
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Questions?