How to Prevent Identity Theft and Fraud
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Transcript of How to Prevent Identity Theft and Fraud
CLB 3-4 Drop-in Workshop:
How to Prevent Identity Theft and
Fraud
Agenda•Objectives
•Introductions
•What is identity theft
•How does identity theft happen
•What information is most commonly stolen
•How our stolen information is used
•What can we do to prevent identity theft?
• Five case studies
Objectives
By the end of this workshop you should
know:
• What financial information should be
protected
• How to protect yourself from identity
theft and fraud
• What to do if you are a victim of
identity theft or fraud
Introductions
• What is your name?
• What is your country of Origin?
Reflection
• What is identity theft?
• Have you ever been a victim of
identity fraud?
• What happened?
• What did you learn?
What is identity theft?
• This is when somebody steals another
person’s personal information for the
purpose of engaging in criminal
activities.
What is identity fraud?
• This is when your personal
information is actually used by the
person who stole it.
Identity Theft
How can it happen?
How it can happen1. Dumpster Diving
How it can happen
2. Our own carelessness
How it can happen3. Car break-in
Photo by V31S70 http://bit.ly/1mhaR6e shared under CC BY 2.0
How it can happen4. Mail theft
How it can happen5. Financial institution fraud
Listen:
•What mistake did
Iliana make?
•What could she do
differently next time?
Iliana’s Financial Lesson
Fernando Oh, hi Iliana ... How are you today?
Iliana I ‘m ok I suppose. I’m just a little stressed out!
Fernando Why what’s wrong?
Iliana Well, I got a call from the credit card company because my credit card is maxed out!
Fernando Oh that’s too bad. It’s not like you to overspend.
Iliana That’s the problem. It’s a brand new card. I never even had a chance to use it!
Fernando Well then how did it get maxed out?
Iliana This is why I am stressed out. I went to go and check my wallet and it’s gone! I think it was stolen!
Iliana’s Financial LessonFernando That is a problem! Where did you leave it?
Iliana By accident I left it on the front seat of my car yesterday afternoon. I was in a hurry. I was going to go back to my car because I planned to go to the store for milk, but then I changed my mind. I completely forgot I left it on the front seat. Oh, and one more thing....
Fernando What’s that?
Iliana I didn’t lock the car door!
Fernando What are you doing about this mess?
Iliana I don’t know can be done! I’m just waiting for the credit card company to call me back.
Fernando What a hard lesson this is!
Iliana You can say that again!
What kind of information is
commonly stolen?
Your full name
Your date of birth
Your social insurance number
Your full address
Your mother’s maiden name
User names and passwords
Driver’s license number
Credit card information
Bank account information
Signature
One more thing!
How is stolen information used?
Access your bank accounts
Open new bank accountsTransfer account balances
Apply for loans
Make purchasesHide criminal activity
Open new passports
What can we do to
help ensure our
personal information
is not stolen?
1. Monitor our records
2. Check our credit report for
unusual activity
Photo by TrinityCreditServices http://bit.ly/1HmcUgG shared under CC BY 2.0
3. We should Investigate further
if ...
1. we receive phone calls from a collection agency about unfamiliar accounts
2. We unexpectedly get turned down for credit
How can we
prevent Identity
theft?
1. Shred all personal documents
2. Monitor financial records
3. Do not give personal
information over the phone
Photo by Kylesteed http://bit.ly/1KZtiEs shared under CC BY 2.0
4. Don’t be careless with your
personal information
4. Don’t carry too much
personal information with you
5. Keep all personal information
numbers in a safe place
Never write them on the cards!
6. When you change your
address be sure to notify all your
financial institutions
Photo by mbtrama http://bit.ly/1HbzGp8 shared under CC BY 2.0
7. Shield the ATM and swipe
your own card!
7. Know when your credit
card payments are due
Photo by frankieleon http://bit.ly/1e9RJFe shared under CC BY 2.0
Case Studies
• Read each study and discuss
a. what mistake was made (if any)?
b. What can be done now to fix the
problem?
c. What can be done to prevent identity
theft?
Case Study One:
Miguel and his family are moving to a
new house. They have many personal
financial documents which they feel
they no longer need. Miguel’s wife asks
what they should do with the
documents. Miguel suggests tearing
them up and throwing them into the
garbage.
Case Study Two:
Samantha keeps all her pin numbers in
her wallet. She has so many credit
cards she cannot remember all the
numbers.
Case Study Three:
Su Jie’s “bank” called to confirm her
address and bank account numbers.
Su Jie felt comfortable giving her
account number over the phone
because the caller seemed to already
know a lot about her. She assumed it
really was a lady from the bank.
Case Study Four:
Bob and Diane always had a good
credit rating. One day they decided to
apply for a small loan for a car. They
were surprised when they got a call
from the bank informing them that
their application was declined.
Case Study Five:
Kamaljit and Vera are very good friends.
Vera has no money with her to buy
medicine for her child. Vera asks
Kamaljit if she could borrow her Debit
card to buy the medicine. Kamaljit
lends Vera her bank card and her pin
number
Discussion
What are some things
we can do once we
know our personal
information has been
stolen?
What did you learn?
What is identity fraud and theft
What kind of information is most
commonly stolen
How to know if your personal
information may have been stolen
Ways to prevent identity theft
Thanks for Attending!
See you next time!