How to Improve the performance of real ... - community.ibm.com
43
How to Improve the performance of real estate & facility management April 29th - 3PM (UK) Paul Gatland IBM TRIRIGA Sales Watson Internet of Things Paul Russell Strategic Sales Leader Watson IoT Europe
Transcript of How to Improve the performance of real ... - community.ibm.com
How to Improve the performance of real estate & facility management
April 29th - 3PM (UK)
Paul GatlandIBM TRIRIGA SalesWatson Internet of Things
Paul Russell
Strategic Sales Leader
Watson IoT Europe
2
Our panel…
Matthew Marson
Head of Smart Buildings,
WSP
Terry WillsHead of EMEA Real
Estate Strategy &
Operations, IBM
Peter Lemon
CIO,
Defence Infrastructure
Organisation
3
The next hour….
Big bets for the future
Point of View
Open Forum
4
Big Bets…CLIP 1
5
Key messages…
Flexibility
Platform
Experience
Flexible Space Mgt.
Dynamic Service Offering
Streamline long term assets
Glue ‘physical & digital’
Investing in Platforms
Developers & Owners ‘digital’
Coming together of ‘tech’
Buildings become ‘immersive’
Blend of information sources
6
Big Bet - Shift right to Social Value…
CAPEX
DESIGN BUILD OPERATE FUNCTION
OPEX
TOTEX
SOCIAL VALUE
TOOLS
INFORMATION
PLATFORMS
Going DIGITAL is driving the INDUSTRY to
BETTER SOCIAL OUTCOMES
77
IoT Industry Solutions
Watson IoTPlatform
7
Watson IoT Platform is a foundation for our industry solutions and IoT business use cases.
Continuous
Engineering
Watson Assistant
Solutions
Enterprise Asset
Management
Asset Performance
Management
Production Quality
Insights
Production Quality
Insights
MRO Inventory
Optimization
Worker Safety
Insights
Facilities
Optimization
Facilities
Management
Building
Insights
Analytics ServiceExplore AI-driven insights
Blockchain ServiceGovern and deliver
Connection ServiceSecurely connect and collect
IBM’s IoT Platform story…
8
IBM TRIRIGA Real Estate and Facilities Optimization
Optimize lease
accounting
Streamline practices to
comply with new
standards and analyze
the financial impacts.
Maximize capital
projects
Identify project risks,
centralize tasks to drive
on-time, on-budget
projects.
– IBM TRIRIGA Real
Estate Management
– IBM TRIRIGA Capital
Projects Management
– IBM TRIRIGA
Operations and
Maintenance
Management
– IBM TRIRIGA Space
Management
– IBM TRIRIGA
Workplace Reservation
Coordinator
Benefits
Modules
Watson IoT Platform Connect, Collect, Analyze, Optimize,
Govern and Deliver
Tailored insights from AI and analytics
models and algorithms
IBM Watson Assistant Proactive, Personal, and Engaging Leverages Watson, IoT, and cloud to simplify the workplace
Foundations
– IBM TRIRIGA RE
Environmental
Sustainability Manager
Boost operations and
maintenance efficiency
Manage preventive and
corrective maintenance to
reduce operating costs
Improve facility
utilization and
workplace experience
Use facility planning and
space reservation,
enhance occupant
experience.
Reduce energy costs
Prioritize projects, trigger
automation to achieve
energy goals, use real-
time insights to reduce
energy consumption.
TRIRIGA Building InsightsAI-based
Insights
TRIRIGA portfolio relevance…
TRIRIGA is a comprehensive platform that is deliveredas SaaS Cloud and On Premise.
9
Measuring expectations…CLIP 2
10
Key messages…
Cost/Occupancy > Outcome
Disparate data points
Silos of data
Meet expectations
Understand demographics
Augment Behaviour
Measure ‘better’
Measure the building
Understand ‘mood’
Shift focus
Capture ‘vibe’
Adapt Buildings
11
Where is the value…
$3 $30
$300
$3,000?
UTILITIES RENT SALARIES PRODUCTIVITY
https://www.us.jll.com/en/trends-and-insights/workplace/a-surprising-way-to-cut-real-estate-costs
Watson / Presentation Title / Date12
TRIRIGA Real Estate Manager reduces operational costs and increases cash flow…
Strategic Facility Planning
Site Selection
Site Disposition
Transaction Management
Financial Modeling
Lease Administration
Lease Accounting
Capital Project Management
IFRS 16 / GAAP Compliance
Tenant Tracking
Tax & Insurance
Payment Processing
Contract Change Requests
Asset and Equipment Leases
“ IBM has been among the earliest to focus on and develop functionality for
the impending FASB / IASB accounting change that will probably eliminate
the operating lease. ”
Rob Schafer, Research Director, Gartner
Site Selection
Capital Project Management
Lease Accounting
Watson / Presentation Title / Date13
TRIRIGA Facility and Space Manager increases space
utilisation and anticipates space requirements…
Strategic Facility Planning
Space Forecasting
“What If” Scenarios
Stacking Diagrams
Space Management
Space Chargebacks
Move Requests
Move Scenarios
Move Management
CAD Integration
BIM Integration
Reservations Management
“ TRIRIGA’s Strategic Facility Planning is just that. Strategic.”
– Michael Bell, former Research Vice President at Gartner,
Inc.
Strategic Facility Planning
Reservation Management
Move Management
How do I consolidate disparate
solutions into a single source of truth ?
Will my solution be flexible enough to
adapt to future requirements ?
How can I ensure fast, consistent processes and
timely completion of work ?
Can I integrate with my finance and
ERP systems?
14
Real estate and facilities managers have had these questions…
How do I consolidate disparate
solutions into a single source of truth?
Will my solution be flexible enough to
adapt to future requirements?
How do I help my few power users, while making
my department heads better decision makers?
Can I integrate with my finance and
ERP systems?
15
Hundreds of pre-configured workflows, integrated
into a single operating environment
Integrated suite of applications in a
single, unified database
A flexible, web-based platform that can
be easily configured for specific needs
Multiple API’s and integration tools for a
wide range of interoperability
Real estate and facilities managers have needed these answers…
16
Reducing Complexity with TRIRIGA…
Long tail of FM applications
Dispersed Skill Sets
Lack of interoperability
Watson / Presentation Title / Date17
Not all buildings are new…
Over 50% of the buildings that will
exist in 2050 are in use TODAY
18
Brownfield buildings – a perspective…CLIP 3
Watson / Presentation Title / Date19
Networks and mobile…
APPS THAT LEARN OVER TIME
IMPACT OF 5G NETWORKS
ONLINE / OFFLINE REAL TIME INSIGHTS
https://www.ibm.com/watson/services/visual-recognition/
Watson / Presentation Title / Date20
BUILDING
MANAGEMENT
SYSTEMS
(BMS )
WORKPLACE
MANAGEMENT
SYSTEMS
( IWMS )
ENVIRONMENTAL
MANAGEMENT
SYSTEMS
( EMS )
ENTERPRISE
ASSET
MANAGEMENT
SYSTEMS
( EAMS )
Stocks and flows of knowledge…
STOCKS OF KNOWLEDGE
FLOWS OF KNOWLEDGE
COLLABORATION & FEEDBACK LOOPS
21
Measuring Productivity…CLIP 4
Watson / Presentation Title / Date22
Consolidate
Data
Make Sense of
Information
Build Decisions
https://www.ibm.com/us-en/marketplace/iot-building-insights
TRIRIGA BUILDING INSIGHTS
Collect
Learn
Predict
Being Cognitive
Predicting behaviour inside buildings…
Watson / Presentation Title / Date23
Enabling Flows of knowledge…
TRIRIGA PERCEPTIVE APPS
24
Owning the data…CLIP 5
Watson / Presentation Title / Date25
Securing data and providing service…
API CONNECT FRAMEWORKS
SUPPLY CHAIN “Plug In”
CONTAINERISATION OF DATA
DRIVES LEARNING ‘Next Steps’
https://www.ibm.com/cloud/app-connect
26
Shift to outcome based FM services…CLIP 6
27
What are the key messages…
TECHNOLOGY IS READY
TIPPING POINT EMERGING
LESSONS FROM OTHER INDUSTRY
https://www.ibm.com/blogs/blockchain/2018/01/digitizing-global-trade-maersk-ibm/
28
What is the skills gap…CLIP 7A
29
Developing Digital …
https://www.coursera.org/ibmhttps://www.learnquest.com/iot-exchange-london-2019
30
Is Design Thinking a way forward…CLIP 7B
31
Design Thinking – finding out what GOOD means…
BEING IN THE SHOES OF
REAL PEOPLE
PASSING THE DESIRABLE,
VIABLE & FEASIBLE TEST
FAIL FAST / LEARN MOST
https://www.ibm.com/design/thinking/
32
Planning a smart building…CLIP 8
33
What are the key messages…
Flexible Space Mgt.
Dynamic Service OfferingREPEATABLE MODELS
LEARNING & SHOWCASING
DIGITAL TWINS
IBM HURSLEY
WINCHESTER , UK
IBM MUNICH
GERMANY
34
The future and the role of AI…CLIP 9
35
What are the key messages…
Understanding the mood
Comparing buildingsPERSONALITY
AUTOMATION
PREDICTION
Cause & Effect
Asset Obsolescence
External Events i.e. Weather
Asset Intelligence
Spotting Vulnerabilities
Connecting Criticality
Fine tuning to suit need
3636
IoT Industry Solutions
Watson IoTPlatform
36
Watson IoT Platform is a foundation for our industry solutions and IoT business use cases.
Continuous
Engineering
Watson Assistant
Solutions
Enterprise Asset
Management
Asset Performance
Management
Production Quality
Insights
Production Quality
Insights
MRO Inventory
Optimization
Worker Safety
Insights
Facilities
Optimization
Facilities
Management
Building
Insights
Analytics ServiceExplore AI-driven insights
Blockchain ServiceGovern and deliver
Connection ServiceSecurely connect and collect
IBM’s IoT Platform story…AGAIN PR TO INTRO
Customers who work with IBM…
38
Hot off press…. IoT Exchange ( APRIL 2019 )
https://www.ibm.com/account/reg/us-en/subscribe?formid=urx-37425
“…92% say improving the experience of building occupants as a high or medium priority.”
“A worldwide talent shortage, coupled with a new generation of workers – and their
expectation for frictionless technology – puts pressure on today’s building owners…”
“…want to use a platform from a single vendor to consolidate all their data and manage
most of their real estate needs.”
39
Big numbers…
Employee productivity
increased up to
18% on average.
Facility utilization increased by up
to 85% with 210% higher annual
savings in
Total Cost of Occupancy.
Energy usage
reduced by up
to 40% and maintenance
costs by up to 30%.
40
IBM’s Big Bets … PG TO ASK PR
Platforms
Augmenting Humans
Networks
Q & A
41
Call to action
Watson / Presentation Title / Date42
Paul GatlandIBM TRIRIGA SalesWatson Internet of Things
M: 07887703350
L: https://www.linkedin.com/in/pgatland/
Paul Russell
Strategic Sales Leader
Watson IoT Europe
M: 07768-252417
L : https://www.linkedin.com/in/paulrussellibm/
THANK YOU
43
