How to Improve Services to Members Business Case Studies ... · IHK Nord Association of North...

BSOs: How to improve services to members? Thessaloniki, 13 November 2014 Dr. Mary Papaschinopoulou

How to Improve Services

to Members

–

Business Case Studies

from the IHK Nord


Who Is Talking to You?

Dr Mary Papaschinopoulou

Since 2000: IHK Nord, Association of North German

CCIs, Director of the Representation to the EU,

Brussels

• Sectors involved: Maritime Transport, Transport Infrastructure, Port Industry,

Maritime Technology and R&D, Logistics, Energy, Trade, Environment,

Renewables, Offshore Gas & Oil, Trade

• Doctor of Law, Specialization European Law

• Attorney at Law

• Consulting / Expert Experience

• Research Experience

• Teaching Experience

• International Event Facilitation Experience

• Author of 2 Books on European Monetary Integration / Diverse publications

in EU-Public Affairs

• Founder of the Blue Chambers Networks and of the EUROCHAMBRES

Women Network

2


I. Introduction

3


I. Association of North German CCIs –

IHK Nord

Association of North German CCIs…

• comprising 13 Northern German CCIs from

• 5 North German Federal States („Länder“)

…within a strong economic area

• including more than 700.000 member

companies

• representing 18 % of Germany‘s GDP

…with its own representation in Brussels

since 1959

4


I. Association of North German CCIs –

IHK Nord

5

Hamburg: 166 000 Member Companies Bremen: 40 000 Member Companies

Flensburg: 44 000 Member Companies

Schwerin. 25 000 Member Companies

Rostock: 36 500 Member Companies


What are we talking

about?

Who are you?

And

6


Contents

I. Introduction: Improvement or Change?

II. BSOs: Added Value of Lobbying Services to Members

III. IHK Nord – Business cases

1. Pharma covigilance

2. Air transportation tax

3. Car parts manufacturer

4. Interview with EU Commissioner

5. Development EU competence

6. Offshore production of oil and gas

7. Photovoltaic production site

8. Casting products from China

9. Cross-border waste shipment

10. 5 litre-containers

11. Container scanning

7


II. Added Value of Lobbying Services to

Members

8


Lobbying Services for business is…

…Professional representation

towards decision makers

…Proactive shaping

of the political environment

…Business Development Support

Lobbying Services for Business – Definition

9


10

Relevance of EU Lobbying Services to

Business

84%

Regulation Budget/Funding

Possibilities

Budget 2014-2020:

€ 959 988 million ~ 47% Sustainable growth

~ 38.9% Natural resources

~ 6.1 % EU as a global player

~ 6.4% Administration

~ 1.6% Citizenship, freedom,

security and justice

10


Lobbying Services for Business Development:

Added Value

Systematic analysis and proactive shaping of the

business environment

Solid planning basis

create

Risks Chances

minimise maximise

11


Lobbying Services for Business Development:

Stakeholders

C

O

M

P

A

N

Y

Competitors

Customers

Suppliers

Holders, shareholders, investors

Employees

Public

Associations

NGOs

Media

Political decision makers on local, national, European & international level

Direct Stakeholders Indirect Stakeholders

12

12


Our Lobbying Services to Member Companies

38%

43%

12%

1% 1%

5% Proactive Corporate Diplomacy

Monitoring of EU legislation

EU funding

Trade barriers and market access

Contacts to EU decision-makers

Workshops and Seminars

13


14

Our Lobbying Services to Companies

2006 - 2012 Business Cases

238 h 847 h


III. IHK Nord – Business Cases

Micro lobbying (MIL)

• Corporate diplomacy

• EU-Legislation

• EU-Funding

• Anti-Dumping-Register

•Public Relations

•Coaching and Mentoring

7.

Photovoltaic

production

site

6. Offshore

production of

oil and gas

9. Cross-

border waste

shipment

10. 5 litre-

containers

1. Pharma

covigilance

2. Air

transportation

tax

8. Casting

products from

China

5. Development

EU competence

4. Interview with

EU Commissioner

3. Car parts

manufacturer

Inter-

view

11. Container

Scanning

15


(1) Pharma

covigilance

► Case: EU Commission plans “Pharma Package”

with different legislative measures for the

development of an EU security monitoring system

for drugs (Pharma Covigilance).

► Aim: Information concerning single contents of the

package, it aims, the state of procedure as well as

the mapping of the main actors.

III. IHK Nord – Business

Cases

16


(2) Air transportation tax

► Case: Company fears for drop in revenues in

island air traffic due to air transportation tax.

Planned tax exemption is subject of the EU state aid

proceedings.

► Aim: Information concerning the state of

procedure as well as the clarification of the options

for action for the company in the EU proceedings.


Cases

17


(3) Car parts manufacturer

► Case: German car parts manufacturer complains

about state grants that another competitor in another

EU member state receives.

► Aim: Lodging a complaint with the EU

Commission


Cases

18


(4) Interview with

an EU

Commissioner

► Case: Company requires interview with EU

Commissioner for its magazine.

► Aim: Agreement of an exclusive interview with the

EU Commissioner for the company.


Cases Inter-view

19


(5) Development of EU competence

► Case: Company aims to optimise its “European

capability” (more active & systematical perception of

its interests in Brussels).

► Aim: Conduction of a company in-house

workshop including a review of all activities in EU

Public Affairs, specifying aims & priorities and

agreeing follow-up measures.


20


(6) Offshore

production of oil and gas

► Case: Company assumes prototype testing and

technical calculations for pressure tanks and pipeline

systems. Which changes can be expected in the EU

legislation after Deep Water Horizon?

► Aim: Monitoring the developments on the EU level in

order to access new lines of action for the company.

III. IHK Nord –

Business Cases

21


► Case: Company plans investment or participation

in a photovoltaic production site in order to build a

new site in Turkey & Latin America.

► Aim: EU supporting possibilities for a photovoltaic

production site.


Cases

(7) Photovoltaic

production site

22


(8) Casting

products from

China ► Case: EU Commission levies anti-dumping duties

particularly on casting products originating in China.

► Aim: Clarification of terminological uncertainties of

the underlying EU regulation; to obtain an exception

for malleable cast iron.


Cases

23


(9) Waste shipment

► Case: A specialist disposal company transports

steel scrap with a shipper to the Netherlands. The

police requires for their control the registration in the

Dutch NIWO list of both, the disposal company and

the appointed shipper.

► Aim: Clarifying European law guidelines or cross-

border freight haulage.

III. IHK Nord –

Business Cases

24


(10) 5 litre containers

III. IHK Nord –

Business Cases

► Problem: Official prohibition for German

companies to distribute fruit juices in 5 liter

containers.

► Aim: Inspection of the European legal base

(regulation) as well as the interim annulment of the

prohibition decision and cancellation of the

prohibitive legal norm of 5 litre containers.

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► Case: United States legislation mandating the

scanning at foreign ports of all US bound maritime

containers starting 2012.

► Problem: 100% scanning would require sizable

investments, increase transport costs significantly

and entail massive welfare losses.

► Aim: Call for the abolition or modification of the

legislation.

(11) Container scanning


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Conclusion for BSOs

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Thank you very much for your attention!

Association of Northern German Chambers of

Commerce and Industry

Representation

to the EU

Phone: +32 2 209 12 80

Fax: +32 2 209 12 89

E-mail: [email protected]

Internet: www.ihk-nord.de

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mailto:[email protected]://www.ihk-nord.de/http://www.ihk-nord.de/http://www.ihk-nord.de/

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