How to Hold Your Website Accountable

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Most websites are useless. It's got nothing to do with designs, features or functions - in fact, some of the most useless websites have the best look and feels. The reason they're useless is because the business that commissioned the website never stopped to: • Define their expectations of "going online" • Identify who they wanted to target • Question what their target markets need from their site • Answer their target market's call for content • Structure how they will get a return on investment. • And measure their website’s ongoing performance. This document takes you step-by-step through the process of creating a website that you can hold accountable.

Transcript of How to Hold Your Website Accountable

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Online success isn’t accidental. It takes time, money and a detailed

Get real.

PLAN.

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Your digital marketing strategy is your website’s job description.

HAVE A PLAN.

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Know what you expect your website to do for your business.

#1.

DEFINE.

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Don’t focus on the how. Focus on the… WHAT.

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Know who your website needs to target.

#2.

IDENTIFY.

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what challenges and drives your personas. Use this to…

RELATE TO THEM.

Brainstorm

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by good websites.

RARELY TARGETED Decision-makers are

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Determine what information your target personas want.

#3.

QUESTION.

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Record every question your personas may have.

DON’T AVOID ANY.

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Plan what content you need to create to address your persona’s questions.

#4.

ANSWER.

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Determine how both you and your personas will achieve your goals.

#5.

STRUCTURE.

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Clearly define how you will monitor your goals on an ongoing basis.

#6.

MEASURE.

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1. Define. 2. Identify. 3. Question. 4. Answer. 5. Structure. 6. Measure.

Remember…

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how to develop a website that can be held accountable.

You now know

CONGRATS.

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