HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a...

54
HOW TO DEVELOP COMPANY SUPPORT TUESDAY 11 TH FEBRUARY 2020 DIRECTORY OF SOCIAL CHANGE LAYLA MOOSAVI RIVERS [email protected]

Transcript of HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a...

Page 1: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

HOW TO DEVELOP COMPANY SUPPORT

TUESDAY 11TH FEBRUARY 2020DIRECTORY OF SOCIAL

CHANGE

LAYLA MOOSAVI [email protected]

Page 2: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

WHAT WILL I GET OUT OF IT?WHAT WILL IT COVER?• Understand the key characteristics of corporate fundraising.• How to Identify potential corporate partners.• Learn how to make successful approaches to corporate

partners and maintain good relationships – increasing your organisation’s income.

• Key characteristics of corporate fundraising• Company motivations• Identifying your organisation’s key selling points and how to

package these opportunities• How to research potential corporate partners• Making confident approaches• Maintaining relationships

Page 3: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

BREAKING DOWN OUTCOMES

• WHAT CORPORATE FUNDRAISING IS. –ITS DIFFERENT ASPECTS

• HOW TO APPROACH COMPANIES EFFECTIVELY.

• THE DIFFERENCE BETWEEN CORPORATE DONATION AND CORPORATE SPONSORSHIP.

• IS CORPORATE FUNDRAISING RIGHT FOR YOUR ORGANISATION?

• WHAT DOES YOUR ORGANISATION NEED TO BECOME SPONSORSHIP READY?

• DO YOU HAVE A CASE FOR SUPPORT?

Page 4: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

ALSO TOUCHING ON…• An understanding of pricing and packaging a project

• How to construct a basic prospect research checklist

• To produce a basic list of effective questions to ask a sponsor

Page 5: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CORPORATE DONATION

• The term corporate donation refers to any financial contribution made by a corporation to another organization that furthers the contributor's own objectives.

• Two major kinds of such donations deserve specific consideration, charitable as well as political donations. (Wiki)

Page 6: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CSR DEFINITION

• Corporate social responsibility (CSR, also called corporate conscience, corporate citizenship or responsible business)

• a form of corporate self-regulation integrated into a business model

• CSR policy functions as a self-regulatory mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms (Wiki)

Page 7: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

SPONSORSHIP – A DEFINITION• Sponsorship is a cash and/or in-kind fee paid to a property (typically

in sports, arts, entertainment or causes) in return for access to the exploitable commercial potential associated with that property. (Wikipedia)

• It is not a philanthropic donation.

• Sponsorship is where the company will expect something in return –it is a similar to a business transaction where both parties expect benefits in return

Page 8: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CORPORATE FUNDRAISING DONATION AND SPONSORSHIP• Company Donation• Application process

• Criteria based

• Requires evaluation report

• CSR may include volunteering and Pro-bono

• Employee engagement

• Match funding and Pay roll giving

• Events and charity of the year

• • Can be similar to large trust and foundations

• • Not a business transaction

• • It is a philanthropic donation

• • International and National criteria • Local giving

• Sponsorship • Can come from various budgets such

as marketing

• May depend on marketing strategy

• Is a business transaction

• Involves more negotiation

• Can be presented in various styles

• There needs to be a Return on Investment for both parties

• Its important to have a contract

• Corporate membership- fixed pricing

Page 9: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

LOTS OF CHARITIES NEED SUPPORT

Page 10: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

STANDING OUT IN A CROWD

Page 11: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

THE CHALLENGE…

• “How are you different?”

• “So many charities are like you”

• “Your services are identical”

• “If you didn’t exist what would happen?”

• “Why not merge/collaborate with other charities?”

Page 12: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

HOW TO MANAGE THE COMPETITION

Page 13: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

HOPE FOR ALL CHARITIES

“Charities should never rely on their brand name or

size. They should not assume companies know

what they do…I am interested in the creativity of

organisations, time and thought and the sense that

the charity wants to work collaboratively”

Beth Courtier

Community Investment Programme Manager BT

Page 14: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

FUNDRAISING AND RAISING AWARENESS GO HAND IN HAND

Page 15: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

OBJECTIVES

Page 16: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

SMART

Page 17: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

ORGANISATIONAL KNOWLEDGE

Page 18: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

FUNDRAISING CYCLE: INTERNAL AND EXTERNAL PREPARATION

In front of an audience

Page 19: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

UNDERSTANDING YOUR ORGANISATION• Vision and Mission

• Objectives

• Positioning

• Strategy

• Ethics/values

Page 20: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

INTERNAL PREPARATION

Understanding your organisation

Case for support

Corporate Fundraising audit

Planning

Corporate Strategy (Brief overview)

Page 21: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

AUDIT

Resource check

Past sponsorsSuccessful and unsuccessful approaches

Network and contacts

Expenditure budget

Page 22: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

SWOT

Page 23: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PESTLE

Page 24: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy
Page 25: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CASE FOR SUPPORT ELEMENTS• Need• Vision/mission/values• Plans for future• Services: features and

benefits• Unique selling points (USP) • Innovation, cost

effectiveness, sustainability• How you are portrayed in

the press • Public image and brand• Achievements, impacts

and outcomes

• Who you support• Who supports you• Who is your audience• Financial goals• Leadership of organisation• Trustees experience• How can donors get

involved and benefit• Benefit to companies• Use of volunteers• Relationship with funders

Page 26: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CASE FOR SUPPORT

• What is unique about your organisation (USP)• Are there similar organisations that do what you do?• How does your organisation stand out and differ from similar

causes and organisations or service providers?• What are the specific needs of your organisations/project?• How many people do you directly help?• Are you national or local?• If you did not exist what would happen?• Useful statistics about the need and the problem?• Is there a current gap you are trying to fill?• Are you a leader in your field?• What is your objective and why do you need the funding?

Page 27: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PRODUCING A BUSINESS CASE FOR SUPPORT

Page 28: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

TARGETED CASE FOR SUPPORT FOR COMPANIES

Charity audience reach- direct and indirect

Charity's demographic group of interest to a company

Does the charity reach any particular demographic sectors ?

How beneficial is brand association to a company?

Does the charity offer any money can’t buy experiences?

Page 29: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

KEY MESSAGES AND USP

Page 30: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

KEY MESSAGE AUDIENCETARGETED MESSAGES• Sponsors

• Beneficiaries

• Supporters

• General funders

• Major donors

• Community

Page 31: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PRICING AND PACKAGING Project income

Core/revenue income

Pricing

Page 32: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

WHAT CAN YOU OFFER IN RETURN?….apart from the feel good factor!

Page 33: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

WHAT CAN YOU OFFER A COMPANY?

• Celebrities• PR

• Target demographic/test marketing/product placement• Sales revenue

• Advertising platform• Consortium

• Online partnership• CSR and pro-bono

• Synergy• Membership/access to members

• Employee retention/motivation/recruitment• Corporate Hospitality

• Brand

Page 34: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

EXTERNAL PREPARATION

Prospect Research

Approaching corporates

Understanding a company

Relationship building

Presenting your pitch

Page 35: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PROSPECT RESEARCHVarious research opportunities

Page 36: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PROSPECT RESEARCH

• Identify funders, corporate sectors

• Undertake and collate research

• Develop a prospect cultivation strategy

• Get to know and understand your sponsor

• Prepare , prepare, prepare

Page 37: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

WHO CAN OPEN THE DOOR FOR YOU?

• you• colleagues• trustees• volunteers• friends• family• beneficiaries• anyone else?

Page 38: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

SMALL, MEDIUM SIZED ENTERPRISES (SME’S)

• the vast majority of companies• smaller charities often have many on their doorstep• CSR may not their motivators • they are keen to work with all sorts of charities • your task is to find the key which will open up an opportunity in each

of them• mutual benefit and “impact”

Page 39: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

TIPS FOR GETTING INTO COMPANIES

• increase your profile

• mutual benefits

• grassroots community support can be an attractive proposition for them

• use your networks to open doors

• talk to them – BUT LISTEN MORE!

Page 40: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

MAKING CONTACT WITH COMPANIES• the decision maker can be…

– Community Affairs Manager

– Community Investment Manager

– Marketing Manager

– Corporate Responsibility Manager

– any other title they care to give that person

• in a small company it could be a “charity champion”, the “person responsible” or the Boss!

Page 41: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

DECISIONS…DECISIONS• Factors that can help YOU decide which companies to approach…

• The funding need

• Internal pricing- helps with negotiation

• How to package the need

• What can you offer

• Can you sustain yourself in the future

• What companies/sectors match your positioning, cause and offer

Page 42: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

USEFUL RESEARCH/CONTACT POINTS• Company websites

• Google

• Social Media

• Chambers of Commerce Breakfast events

Page 43: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

WHAT YOU MIGHT ASK OF A COMPANY…• cash• volunteers• expertise e.g. secondments• cause related marketing• sponsorship• Gifts in kind• employee fundraising• payroll giving• Pro-bono support

Base this ask on research

Page 47: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

CORPORATE PARTNERSHIP EXAMPLE

What our other corporate partners say…

“Our support for the charity is not based on

altruism – we can see that it has a direct

positive impact on our employees’ morale and

helps us build relationships with our suppliers

and clients…it has created a shared sense of

purpose”

Page 48: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

MEASURING SUCCESS

• setting and measuring joint objectives and target– amount of money to be raised

– number of employees involved

• review and progress– monthly catch-ups

– quarterly reports

• creating new opportunities

Page 49: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

KEY POINTS TO REMEMBER• do not send out generic emails• do not use generic presentations• find key contact in company• use networks to build relationships• understand the company objectives• what are their current funding priorities and giving history• what are their current relationships• don’t give up…there’s somebody there for you!

Page 50: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PLAY DEVIL’S ADVOCATE

Page 51: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

ARE YOU SPONSORSHIP READY?

Page 52: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

USEFUL QUESTIONS TO THINK ABOUT DURING THE SPONSORSHIP PROCESS QUESTIONS TO ASK YOURSELF AS AN ORGANISATION • • What is your organisation 's objective? •

• What do you need funding/sponsorship for?

• • Is your funding need restricted or unrestricted?

• • In how many different ways can you package your project?

• • Is there a pricing strategy in place?

• • Will this partnership be cost effective?

• • What is the return on investment for both parties concerned?

• • Why are you approaching this company?

• • Is there a link between your organisation and this company?

• • Information to research about the company -what is the company's annual turnover?

• • What is the company background i.e. parent company etc.

• . • Have there been any recent articles in the news about this company

• • Has this company funded or sponsored anything similar in the past? • Do you know the company business and /or marketing objectives?

• • What do you have that you think the company could need? Could it be any of the following:

• - Reaching audience demographic

• - Association with the Brand

• - Access to a demographic group

• - Access to your members

• - Corporate hospitably and entertainment opportunities and spaces

• - Piggybacking your PR campaign via an event for example

• - Specialist recruitment

• - Test marketing platform

• - Product placement opportunities

• - Corporate social responsibility CSR

• - Bespoke money can’t buy ‘experiences

• - Access to celebrities and high profile personalities

Page 53: HOW TO DEVELOP COMPANY SUPPORT · conscience, corporate citizenship or responsible business) • a form of corporate self -regulation integrated into a business model • CSR policy

PROSPECT RESEARCH TEMPLATE•

• Company Research- meeting preparation Date; Name of Prospect: Address: Headquarters: Is there a parent company Website: Contact name: Contact position in the company: Contact phone: ......Contact email:

• Background: • How this meeting was arranged • Who arranged it? • How was it arranged? • History of Company with the organisation • Is their an existing connection with the company and your organisation • Is there an existing high level connection (board of trustees etc.?) • Company and contact news • Any up to date news or articles about the company and the contact person

• 1. Where does the company stand within its industry-positioning • About their company • How do they see themselves as a brand/company? • What are their key objectives? • What are their marketing objectives?

• 2. Do they have a track record or previous support of charities and/or arts organisations • How the funding was allocated and proportioned in the past? E.g. percentage to arts, charities, voluntary organisations, events • • Are there any funding/sponsorship guidelines

• 3. Are they a socially and culturally aware organisation? How?

• 4. What presence do they have in your area i.e. where your projects are based?

• 5. Why would they want to support you? • What are their motivations? • What do you have to offer them? • Is there a synergy between the brands/organisations • Do you share the same values?

• 6. Will this be cost effective partnership • Will this partnership be of value to both parties • Will there be a return on investment

• 7. What are the risks of partnership – reputation, costs etc.?

• 8. Do they satisfy above criteria