TOPIC 29 DEFENSE MECHANISMS. P3 Help you deal productively with workplace dramas.
How To Deal With A Grievance In The Workplace
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Transcript of How To Deal With A Grievance In The Workplace
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How to Deal with a Grievance In the
Workplace
Thursday, 28 June 12
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1. Employee raises informal grievance verbally
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2. Informal chat with the employee to resolve the grievance
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3. If the employee is happy with the suggestions made in your chat this concludes the grievance procedure
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4. If the employee is not happy with the resolution they may raise a written
grievance.
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5. Schedule a Grievance hearing and allow the employee to be accompanied
to it should they want
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6. Deliberate and make a decision - Dont make a decision too quickly
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7. Notify employee of the outcome of their grievance within a week
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8. Give the employee the right to appeal if they are not satisfied that their
grievance has been dealt with successfully
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9. If necessary, hold the appeal
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10. If things still cannot be resolved then you may need to contact a solicitor
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Thanks For Watching
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