How to BI your Operations with System

Center 2012 R2 using Operations

Manager and Service Manager

Oskar Landman en

Walter Eikenboom

SC 2012 R2 overview

Operations Manager 2012

What's new R2

BI your operations

Capacity planning and chargeback

Agenda

System Center 2012 R2

Windows Azure Pack for Windows

Server

Operations Manager 2012

SC 2012 OpsMgr investments

Topology simplification

Network monitoring

Linux/Unix authoring

OM manageability

Scale Improvement (50%)

Extensible dashboards .NET Application Performance Monitoring

JEE Monitoring

DevOps Experience

Infrastructure and

Workloads

SC 2012 OpsMgr SP1 Investments

Virtual fabric monitoring

Storage monitoring

New Linux distributions

360 dashboards

DevOps scenarios

Global Service Monitor

Enhanced APM: WCF, MVC, .NET Windows services, IIS8

TFS & IntellitraceIntegration

DevOps Experience

Infrastructure and

Workloads

Whats new in R2

SC 2012 OpsMgr R2 Investments

360 Infrastructure Monitoring

Better integration with VMM

Improved Azure Monitoring

Improved Management Packs

Advisor Attach including support for SC infrastructure components

Improving dashboard performance

New Widgets

Java APM

Enhanced Intellitraceintegration

Enhanced TFS integration

DevOps Experience

Infrastructure and

Workloads

VMM monitoring

Private Cloud Monitoring in R2

The infrastructure admin should be able to see an at a glance view of cloud health, and health of the underlying fabric/VMs

Ensure the infrastructure admin can do root cause analysis by linking to existing dashboards such as network monitoring dashboards

Improve the VMM diagram view (rollups) and ensure it reflects recent improvements in network and storage monitoring

Cloud

Host(not belonging to host

group)

Host Group Host ClusterVirtual Machine

No roll-up

Host Group

Storage

Cloud has VM Count vCPU Count Storage Size Memory Size

Storage Classification

Storage has Storage Array Total Capacity

Storage Classification

Storage Classification

Network Devices

Host usesdevice

VMM Model

MP Updates for Workloads

http://blogs.technet.com/b/momteam/archive/2013/03/12/mp-blog-consistent-world-class-manageability.aspx

http://blogs.technet.com/b/momteam/archive/2013/03/27/mp-blog-knowledge-knowledge-knowledge.aspx

45 MPs (new or updated) released since January 2012

http://social.technet.microsoft.com/wiki/contents/articles/16174.microsoft-management-packs.aspx

Global Service Monitor

Global Service Monitor

Resources Global Service Monitor

supporting countries.

• http://www.microsoft.com/en-us/server-cloud/system-center/global-service-monitor.aspx

• http://technet.microsoft.com/library/jj860368.aspx

• http://systemcenterdynamics.wordpress.com/2012/07/16/global-service-monitor-on-opsmgr-2012/

Windows Azure Monitoring

MP for Windows Azure

•

•

•

•

•

•

•Service Availability Dashboard

System Center Advisor

Microsoft Customer Service and Support

Knowledge Base

CUSTOMER CONFIGURATIONS

BEST PRACTICE CONFIGURATION

Lync Server

SharePoint

SQL Server

Exchange Server

Windows Server

Fabric Components

SC Advisor as an Attached Service

Advisor Service

System Center Advisor

DEMO Time

360 Application Monitoring

Java APM

Performance and Exception Events within SCOM Application Advisor• Method and Resource timing for Performance Events

• Stack Traces for Exception Events

• Java Specific counters for events (JVM Memory, Class Loader etc)

• Subset of standard APM Reports Supported

Ops Manager Level Alerting on Java Application Server counters• Requests / Second

• Perf Events / Second

• Exception Events / Second

• Average Request Time

BI your operations

The magic three in operations

• Top three critical alerts

• Top three warnings

• Top three Servers with errors

• Top three incidents

• Top three effected CI’s

• Top three SLA breaches

One page operations report

Warnings

EventsAlerts

Embed reports in

Microsoft SharePoint,

Microsoft Excel,

a file share, or any

intranet/internet site

capable

of displaying an Excel-

based document

DASHBOARDS

Microsoft Excel Pivot

Tables integrate into

Service Manager Data

Warehouse Data mart

and take advantage of

Excel capabilities to

format and

present data

MICROSOFT EXCEL

SCSM Data warehouse

BI your operations

DEMO Time

Live Maps - Standard edition

DatacenterApplication Network Topology

Geographical

Dashboards

Business Process

Live Maps - Enterprise edition

Interactive Maps

Service Manager Integration

Real-Time Diagnostics

Maximize your investment in Microsoft

System Center

Transforming complex IT data into

meaningful, well organized and actionable

dashboards

Capacity planning and chargeback

capacity planning and chargeback

Financial management

Bedankt! Vragen?

Next up: Ronny de Jong

Delivering People-centric IT with Configuration Manager R2