How is India building tech for the billions?...India has been steadily setting about building tech...

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Orange Institute #19 November 14 – 17, 2017 How is India building tech for the billions?

Transcript of How is India building tech for the billions?...India has been steadily setting about building tech...

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Orange Institute #19November 14 – 17, 2017

How is Indiabuilding tech

for the billions?

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Orange InstitutePresentation

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Orange Institute is your guide to the rapidly expanding Digital Economy, a force for positive change in the workplace, our daily life, and society. Our member companies have been collaboratively learning how to adapt and prosper, both as enterprises and as citizens, by immersing ourselves in the world’s creative capitals since 2009.

The format for this learning and connecting has been evolving with each new session, typically 2-4 days

long, convening inside tech hubs from Silicon Valley to Seoul, hosted by global giants and animated by entrepreneurs across a broad spectrum of disciplines and focus. Our topics range from neuroscience to navigation, from big data to e-health, from designing new consumer experiences to cutting-edge data centers.

Learning dynamically in a non-linear world is not a luxury, it is a necessity for survival and growth. As the corporate

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sponsor of this activity, Orange as a company, is committed to the principle of pragmatic altruism — by helping others to understand, we see more clearly.

Our commitment is to curate insightful con versations with the entrepreneurs, disruptive companies, researchers, and investors who are passionate about change. Please join us on the journey!

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Table of Contents

Tuesday8 - The rise of digital India10 - Stock trading, transportation and smart cities

Wednesday12 - The power of data in digital India14 - India shoots for the moon: Team Indus

Thursday18 - The IoT takeover20 - Dharavi: a thriving community in its own right

Friday22 - The art of life insurance: SBI Life24 - Music, movies and more – India’s digital

entertainment industry

28 - Speakers32 - Members34 - Orange Institute team

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Edito

innovation means in high technology: you can literally shoot for the moon!

What became clear is that entrepreneurs are problem solvers. You wouldn’t naturally associate “the largest slum in Asia” with industriousness. However, with about one million of Mumbai’s residents, Dharavi is open for business in everything from plastic crushing to leather washing, pottery and recycling, for an annual turnover of 665 million USD.

Of course, no Orange Institute session would be complete without a little entertainment. With a little time left, we had the chance to discover the specificities of the Indian entertainment industry, such as Bollywood, and how it is a sunrise sector for the economy.

And as we speak about the sun, a perfect transition to invite you to join us in the land of the rising sun: to Japan, our next session. We can’t wait to discover a nation that’s already living in the future as we unravel the 5.0 society and get to meet world-class specialists (and their robots).

Please save the date for May 28 to June 1 2018.

In the meantime, warmest wishes for the New Year,

Béatrice Mandine

Executive Vice President of Comms and Brand

Since the beginning in 2009, Orange Institute has brought together the brilliant minds of peers and world-class experts to find the innovation nuggets. And what better place to find them than in India!

India gave us the valuable opportunity to learn that innovation has a human touch, and the many ways it can help people in the future. It also highlighted that entrepreneurship is also predominant in the region. India has been steadily setting about building tech for the billions, attracting investment in key areas such as FinTech, biometrics, EduTech, HealthTech, smart cities, e-commerce, entertainment and media.

During our session, we had stimulating and passionate discussions with business pioneers in all of these fields. Their vision and excellence was an inspiration for our members, and we’re thrilled to hear that the trip has already triggered collaborations and positive projects within our growing community.

The highlights? The Aadhar System, a unique biometric program and the largest database of fingerprints and irises in the world in which nearly 9 out of 10 Indians have already registered. Each one is assigned a unique 12-digit number that serves as a digital identity that can be verified with the scan of a thumb or an eye… a new opening to a multitude of new services and a cashless future.

Indian companies have long been recognized at the top of the digital value chain in areas such as software outsourcing. We learned that entrepreneurs are diving deeper into the value chain, building hardware initiatives and manufacturing capabilities that were once reserved for China. Now the big guns are setting up their R&D centers in cities like Bangalore and Hyderabad.

It was in Bangalore where we were captivated by our visit to TeamIndus. The team selected by Google X-Prize as one of the five finalists competing to send a functional robot to the moon in the spring of 2018. This initiative brings together engineering, software development and marketing, proving what frugal

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Bangalore, officially known as Bengaluru, is the capital of the Indian state of Karnataka. It has a population of about 8.42 million and a metropolitan population of about 8.52 million, making it the third most populous city and fifth most populous urban agglomeration in India. It is located in southern India on the Deccan Plateau. Its elevation is over 900 m (3,000 ft) above sea level, the highest of India’s major cities.

Bangalore is referred to as the «Silicon Valley of India» (or «IT capital of India») because of its role as the nation’s leading information technology (IT) exporter. Indian technological organisations ISRO, Infosys, Wipro and HAL are headquartered in the city. A demographically diverse city, Bangalore is the second fastest-growing major metropolis in India. It is home to many educational and research institutions in India and numerous state-owned aerospace and defence organisations are located in the city.

AboutBangalore

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AboutMumbai

Mumbai (also known as Bombay, the official name until 1995) is the capital city of the Indian state of Maharashtra. It is the most populous city in India with an estimated city population of 18.4 million. Along with the neighbouring regions of the Mumbai Metropolitan Region, it is the second most populous metropolitan area in India, with a population of 21.3 million as of 2016. Mumbai lies on the Konkan on the west coast of India and has a deep natural harbour.It is also the wealthiest city in India, and has the highest number of millionaires and billionaires among all cities in India.Mumbai is the financial, commercial and entertainment capital of India. It is also one of the world’s top ten centres of commerce in terms of global financial flow, generating 6.16% of India’s GDP and accounting for 25% of industrial output, 70% of maritime trade in India and 70% of capital transactions to India’s economy. The city houses important financial institutions and the corporate headquarters of numerous Indian companies and multinational corporations. It is also home to some of India’s premier scientific and nuclear institutes. The city also houses India’s Hindi (Bollywood) and Marathi cinema industries. Mumbai’s business opportunities, as well as its potential to offer a higher standard of living, attract migrants from all over India, making the city a melting pot of many communities and cultures.

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The rise of digital IndiaAadhaar and its impact on the country

Tuesday, November 14

Our first session started with NASSCOM, whose Centre of Intelligence is revolutionizing the Indian start-up culture and bringing technological solutions to the workplace.

Sudhanshu Mittal stresses the fact that India is now moving into Artificial Intelligence and Deep Tech domain, helping to push the country from third to second best location for start-ups ahead of the UK. Centre of Intelligence (CoI) works as an incubator for tech start-ups and provides infrastructure, mentorship and more.

With CoI’s support, companies are able to communicate their ideas to clients and co-create solutions to improve technology. CoI encourages businesses to think of solutions that are applicable worldwide before tailoring them to India. Sudhanshu believes that IoT is

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just a form of connectivity and with its solutions you gain meaning.

Next, Sanjeev Shriya spoke about one of India’s biggest government reforms and the part technology played in it. IDEMIA, the result the Morpho-OT merger, created Aadhaar, initially issued as an identity card but has since become one of India’s most important legal documents.

Aadhaar, which means “foundation”, is a biometric system that scans your irises and fingerprints and records basic information used for authentication. Originally created for criminals, the system is now the norm across India.

Sanjeev states that Aadhaar has not only revolutionized business but has enabled biometrics to become mainstream to benefit consumers. Echoing Nandhan Nelakani’s words, Sanjeev calls Aadhaar a ‘Whatsapp

Movement’; that has changed how the economy works.

Sanjeev Shriya calls it a ‘one-stop KYC’, speeding up processes across all industries and improving the country’s sense of economic security. The card’s biometrics has also improved the payment infrastructure: banks and governments can direct money depending on your Aadhaar number rather than your bank details.

Fintech is one of Aadhaar’s largest beneficiaries. Khaleelulla Baig, co-founder of Fintapp, spoke about the paradigm shift that was brought in by the Internet and smartphone era and the emergence of e-governance. According to Aadhaar it’s a “cardless, cashless and presence-less service.”

Fintapp, a fund manager for your smartphone, gives you the financial advice depending on your investment

goal. With Aadhaar providing the basic information, Fintapp provides an entire investment ecosystem for your individual investment needs. Fintapp helps

you get the best returns based on your knowledge, budget and time.

Similar to Fintapp, another app eased payment facilities: Razorpay. Its founder Shashank Kumar benefited greatly from the Aadhaar program, and in two years, Razorpay has evolved from an idea to a thriving start-up. Working exclusively for B2B2C companies, Razorpay manages the what, when and where of payments through one click.

As Shashank Kumar says, “Card transactions are still not the prominent source of payment in India. The government-owned UPI and wallets have become major players in the market in the past two years.”

Involved with major players like Uber, this B2B2C company is thriving with over 50,000 business customers. With Aadhaar making the process of signing up and distributing money easier, it’s involved in a lot of groundbreaking ideas.

The morning session ended on a high note discussing case studies and the concept of the biometric Aadhaar system showing promise across sectors in India.

“ With over 1.3 billion Indian citizens, the system has been monumental in bringing them together and collecting their data in an organized manner. With over 30,000 service centers manned by 90,000 employees, the Aadhaar system is here to stay.”

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Tuesday, November 14

Stock trading, transportation and smart cities

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BangaloreWeWork

We started the afternoon session discussing the fintech sector, visiting WeWork’s stylish co-working space. Nithin Kamath, Zerodha’s founder, presented his app and how it has impacted India’s trading economy.

Founded in 2010, Zerodha offers stock market trading platforms to over 500,000 clients in India. Nithin spoke about the different challenges of starting a fintech company in India, also echoed by the other speakers. With an Aadhaar identification, signing up has become easier. The app answers almost any trading query, allows you to have a fixed deposit and slowly enter the equity market depending on your savings.

Nithin spoke about the changing financial scene post the 2016 Indian banknote demonetization. With more money trickling into the stock market for the past six months, he updated the app to meet customers’ needs, offering savings triggers and advising customers on products and options to invest in.

Created in 2011, Ola Cabs is one of the fastest and most used commuting platforms in the transportation industry. Rahul Maroli, head of Ola’s corporate distribution, started by emphasizing, “Ola and Uber are very different. Their fundamental ideas are rooted in different values and this can be seen in all aspects of their businesses.”

Regarding safety of women, Ola has an SOS button that notifies your emergency

“Serving 110 cities with a fleet of 750,000 drivers, Ola Cabs provides at least 1.5 million rides a day, excluding other services they offer. For example, Ola Rental for travelling from city to city; Ola Shuttle a bus rental service, have all enabled Ola to move on from cabs.”

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contact about your location. Ola also cares about the environment, having introduced a fully electric fleet (auto rickshaws, cabs, buses and bikes).

With offline booking stations at airports, railway stations and other public areas, Ola also brought the concept to life before Uber. Simply booking through your local message service ensures that you have transportation no matter where you are.

We continued with Anirudh Sharma of Graviky Labs. The leader of innovation at this MIT spinoff, Graviky captures air pollution right from its source and converts it to ink that is used by artists around the world.

Anirudh speaks about the inspiration behind the idea: an image he captured on his visit to India in 2013. Now Anirudh heads up a team that uses a large office to capture, purify and create ink from the air pollution. The collection box is able to collect 95% of pollution, and carbon can be taken back to the lab to be purified and make into reusable ink.

Anirudh spoke about how millennials are more into art than ever before. So, it only made sense to use it as a platform to promote clean air. With large art installations around the world, the business is gaining global acclaim.

Continuing with the upcycling theme, we met Pronita Saxena, who calls her company Citizengage, a “waste to resource grid”. With the objective being cleaner and smarter cities, Pronita explains how her company “connects those who generate waste to those who can

use it in a productive manner.” And how 85% of the waste generated in India is recyclable but somehow 90% still ends up in landfills.

“The movement of waste is a 600-million-dollar industry and is monopolistic. Having already managed to prevent 100,000 tons of waste from going into landfills, Citizengage is well on its way to its goal. With renewability being the core ideology, Citizengage pays due attention to methane and its use as a cooking fuel.

Currently working within the hospitality, armed forces, residential and logistics industries, Citizengage is looking to expand into telecommunications, grocery, real estate and airlines. Pronita hopes to do this by partnering with businesses to help them dispose of their waste in a responsible manner while investing in the right type of processing technologies.

We ended the day with Pankaj Vermani, founder and CEO of Clovia. One of the fastest growing lingerie brands in India, Clovia has built a successful network through an in-house app. Pankaj explains how quickly the Internet “disrupted the entire ecosystem.” Using this to his advantage, he started Clovia as an online brand. “ The top 10 brands in india have captured less than 7% of the market. 70% of the entire market is very unorganized”.

With a Fit Test that helps you find the perfect size and a quick factory to store production, Clovia churns out new styles and trends within a month, growing from an unknown brand to a household name that sells to more than 700 cities and a million customers.

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The power of data in digital India

Wednesday, November 15

The second day began in the Microsoft Accelerator offices. Headed by Bala Girisaballa, the Managing Director, the session touched upon what sets India apart when it comes to data collection and usage.

Bala explained that with almost three million graduates entering the workforce every year (one third are engineers) the demographic for employment has shifted to the younger generation. With opposing needs coming from both the rural and urban sides of society, Bala Girisaballa says it’s vital for businesses to know their target.

The wide range of needs, uses and products requires out of the box solutions. With customers looking for solutions rather than software, Microsoft teams up with 500 of India’s 5,000 start-ups, providing them with the knowledge and technology needed to ensure success.

Next, we met one of the success stories from Microsoft Accelerator: SigTuple. Started by Rohit Kumar Pandey along with Apurv and Tatha, Rohit is responsible for operations, strategy and partnerships in the company.

Labeled a “smart, disease-finding database” by Rohit, SigTuple’s software checks the patient’s fluid (blood, urine…) and pinpoints the underlying disease or the problem.

Rohit presented it as a “continuous learning homegrown AI platform, which powers individual functions in the microscope that it is attached to.” With data provided from hospitals and doctors, the software identifies the problem areas in the blood work and matches it to the corresponding data to pinpoint the problem.

This software greatly reduces inaccuracy in results and helps hospitals and clinics adopt new technology thanks to its ease of

BangaloreMicrosoft Accelerator

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use. The patient can get his/her results in just a few hours. Rohit and his team are looking to “transform the health industry by making it a connected, digital eco-system.”

Moving forward with healthcare in India, we met Varun Dubey, head of Monetization and Marketing of Practo. Varun firmly believes that “making healthier choices is rooted deeply in better information” as demonstrated by Practo.

The app is now available in 15 countries and fixes 50 million appointments a year. Varun calls it “a platform that connects the entire healthcare eco-system around the patient” The app allows patient to chat with doctors and order/buy medication.

Practo’s AI collects feedback from customers and stores it. It gives the users the right doctor recommendations depending on their symptoms. The data is used to provide better treatment and the software is sent to doctors and clinics. It is also used in insurance companies and health analytics in

hospitals. If you are looking for a ‘subscription to healthcare’, Practo has proven itself to be the one.

We moved onto the world of learning and e-learning. We met with the head of Product Division at The Nudge, John Paul. John Paul spoke about youth education with conviction. With a high number of students dropping out of schools to work, youth education is one of the biggest problems in India.

He asked if India has the right kind of skills. The Nudge offers a three-month residential program that focuses on life management and activities. It also provides vital motivation and aspiration for young people with disadvantaged background.

Foundation English, basic mathematics and motivation are their three biggest subjects. With over 1,200 students and recording an average salary increase of 40%, the residential program (‘Gurukul’) has been an enormous success.

We then found out about the established skill-learning program Simpli Learn from head of Product Vision, Anand Narayanan. Placing quality over quantity, the idea for Simpli Learn materialized in the form of project management blogs.

In just five years, the management has grown from two people to 500 employees globally. Simpli Learn works by ensuring its students their technical skills for their fields of interest and keep up with emerging technology.

By creating highly engaging courses especially built for Indians, Simpli Learn has seen a 72% completion rate, says Anand. With a FlexiPass that allows you to take the class at any time prepared by industry experts. They are taken by 500,000 students and has a placement record better than other e-learning portals across the globe.

“ Anand predicts that there will be 48 million jobs in the AI and data industry by 2020.”

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Wednesday, November 16

India shoots for the moon: Team Indus The highlight of the afternoon session

was visiting India’s first private aerospace start-up. The mission is to land on the moon. The team was brought together for the Google XPrize Contest, the world’s largest space mission contest for entrepreneurs to showcase low cost methods of space exploration.

India entered as a last-minute contestant in the competition, raising the $55,000 entry fee within a week.

Dhananjay Sharma, chief of fundraising for the mission, explained how the team grew from searching the web for solutions, to building an entire industry for it, in just seven short years.

As we walked around the Team Indus headquarters, we discovered the initial spacecraft created for the competition. It passed every test with flying colors, making Team Indus one of the five teams from across the world to move onto the next phase of the competition.

Now came the hardest part, optimizing the spacecraft to make it lighter and

BangaloreTeamIndus

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carry not one but two rovers with it. Along with India, Israel, Japan and two teams from the USA qualified for the last phase of the competition.

The in-house robotic rover, nicknamed ‘Ek Choti Si Asha’ is a mere 7kg. Along with the Indian rover, the spacecraft is all set to carry the Japanese rover to the moon too.

Partnering with ISRO, India’s Space program, Team Indus has won the contract to launch the spacecraft into space. From there, it’s a “simple”

slingshot around the earth to land on the moon.

The spacecraft and the rover are built to withstand the warm temperatures on the moon and will aim to complete all milestones in

14 days – collecting samples, taking photos and traveling 500 meters to win the grand prize. India is leading the competition and, if successful, will win the $20 million Google XPrize.

In addition to the competition milestones, Team Indus is aiming to set new records of its own. It will be the first and lightest private aerospace company in the world to land a spacecraft on the moon.

Starting as a small team, the company now includes over 125 engineers, most of whom are only 24-26 years old. Several established scientists and engineers from ISRO have also officially joined the team.

With extra support from government organizations, Team Indus’ dream will hopefully become a reality by March 2018.

“ The entire spacecraft was modified to be only 600kg, the lightest of any spacecraft to make the journey to the moon until now.”

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The IoT takeover

Thursday, November 16

For the third day we moved to Bombay and caught up with some of the biggest players in the data market. Our first speaker plays a big role in the economy of India’s richest city and finance capital.

We met VS Shridhar, Vice President of IoT at Tata Communications. As the 5th largest global IT solutions provider, it is one of the biggest players in e-commerce with over 85 million voice transactions, and has a stronghold in the IoT sector in India. Shridhar talked about how the company has improved the economy.

According to Shridhar: “A country like India needs a network that is capable of working with less power but can cover a wide area.” With applications that can help in agriculture, fishery and the development of smart cities, IoT in India is changing the game.

Tata Communications has created low-cost wireless devices that consume low

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energy, offer high security and a long battery life.

In addition, Tata Communications have helped the Indian Government with IoT systems that transform cities. With sound government initiatives and private data collection, Tata Communications has teamed up with big players in the market for a constructive change.

Then, Jasmeet Gandhi who has been in the consumer tech industry for over 20 years and now heads up GOQii, the #1 brand in India for IoT variable technology spoke. In the preventive healthcare sector, GOQii collects data and provides a holistic approach to the individual’s health.

With an integrated ecosystem and partnerships in place to reach all Indian citizens, Jasmeet says that GOQii was created to motivate people to live a healthier lifestyle. The application checks your basic hydration, steps and sleep levels and recommends personal

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coaches depending on your kind of well-being goals.

GOQii connects you to doctors if needed. The data is shared with insurance companies to provide discounts on your health insurance.

Jasmeet hopes to make “wellness a conscious effort across the board, rather than an afterthought.” Using a subscription-based model, GOQii has partnered with different banks to offer reward points, and helps gather all the data in one place.

A popular leader board and social page within the app has helped GOQii take off without any paid promotion.

We moved to foreign investment with Vinayak Burman, the Managing Partner of Vertices Partners. With an expertise in the field of venture capital and private equity, Vinayak is no stranger to start-ups in India. With fintech, edutech and healthtech dominating the solutions market, India foreign investment policies have also softened.

Vinayak raised the point of foreign investment being a “predominantly offshore funds regime with money being invested as direct investment, portfolio investment and venture capital funds.” With demonetization making the economy more transparent, foreign investors are still looking for short term investments.

such as agriculture, defense, telecommunications and pharmaceutical up which is seeing an accelerated pace of growth, according to Vinayak Burman.

With a wealth of opportunities dominating the Indian market, Vinayak signed off by saying that more reforms are likely to come into play, making the investment sector ripe for foreign investment.

We ended the morning session with T J Ravishankar, Director of the Tata Endowment Fund. First started 125 years ago, Tata Trusts was the first trust for higher education in India. Despite the Right to Education being fundamental in India, thousands of children drop out every year due to lack of funds.

Ravishankar highlighted: “The Right is largely on paper but a lot more needs to be done to make it an actual fundamental right.” With an acute shortage of teachers, infrastructures and basic resources in schools, Ravishankar firmly believes that the way out is technology.

With more people looking to build skills in India, Tata Trusts’ education module

focuses on offbeat interests such as wine-making, gaming, animation, x-ray software and more.

Through its connection to the University Grants Commission, Tata Trusts aims to promote little-known courses ones to help students build specific skill sets in their areas of interests. By funding entities across different sectors, Ravishankar says that students find better countries and courses to pursue their studies in.

Along with education loans, Tata Trusts plays a major role in helping the country’s healthcare sector, helping to build four new cancer hospitals across Bombay.

“ The government is also opening previously closed sectors for foreign investments ”

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Dharavi: a thriving community in its own right

Thursday, November 16

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melted to be recycled. Any re-usable pieces are sold to larger contractors who manufacture recycled products out of them.

The cobbled streets were barely wide enough for single file lines and many were pitch-dark during broad daylight but the slum has been engineered in such a way that they do not flood even during high tides or monsoons.

With the Hindu and Muslim dwellings separated after the 1992 riot, it was interesting to see the Muslim carpenters making Hindu relics in their workshops.

Women in Dharavi are still very conservative and mostly take care of their households. However, being the

We took time out in the afternoon to cross the crowded streets of Mumbai and visit the biggest slum in Southeast Asia, Dharavi. Situated between the bustling business districts of South Mumbai and the Suburbs in the north, Dharavi is on a wavelength of its own. Commonly misconstrued as an area of widespread poverty, Dharavi is actually full of activity, small businesses and children who love to greet you at every corner.

We were taken on a tour through the slum by Reality Tours and Travels. As we criss-crossed through the initial part of the slum, we met with the region’s plastic recyclers. With a steady flow of broken plastic objects we saw how they were broken up and the plastic

masters of multitasking, these women make ‘papads’ in their downtime to be sold to bigger corporations who sell them to the consumers. With kilns and pots at regular intervals, the craft is still important today.

As our guides explained, Dharavi is commonly thought to be a place where poverty is rife. But if you visit Dharavi, you’ll see children busy playing after a full day in school, women singing while making papad, men listening to the latest Bollywood tracks as they stitch garments and wealth in the form of family and friends.

“ Dharavi has a thriving ecosystem of its own.”

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Thursday, November 17

The art of life insurance: SBI Life

Friday, November 17

Ensuring that over a billion people in the country have the right life insurance is no small task. State Bank of India’s Life Insurance sector is equipped to make sure that this objective is a profitable reality.

Neha Nainse, SBI Life’s Strategic Marketing Head, wants to make life insurance more streamlined. Neha emphasized that in order to issue life insurance, you need to answer a large number of questions: “Who to target and how? What are the assets to be deployed? Do they have a stable income? ...”

Understanding the customer and their needs is the first step to ensuring that you are issuing the right kind of life insurance policy.

Neha Nainse explained the geo-mapping model that they created to better structure the target audience: “The market was divided into three parts – the entire state that we were operating in, the different districts within the state and of course, the urban cities situated in the state.”

Insurance distributors are also considered closely. The distributor needs to be able to keep track of how the consumer is doing with the product and ensure that they keep re-applying for the same policy every year.

While retention of the customer is important, Neha also stressed additional factors: the languages that the consumers are comfortable with, how fluent they are with technology and how prompt they are with their payments.

MumbaiSBI Life

“ With over 5,500 branches across the country, it was imperative for SBI Life to create a model that made it easy to find the right target audience.”

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G. Durgadas, the Vice president of SBI Life took us through the roadmap that they have built for the implementation of their digital initiatives. With Aadhaar becoming a mandate for identification in India. It has sped up the application process for bank accounts and insurance. “More than 12.9 billion Aadhaar authentications have been carried out by various institutions since its introduction and 3.5 billion companies now authenticate users and customers through Aadhaar.”

With simplicity in mind, there are four technical layers that can be used for issuing life insurance in the country – biometric identification, paperless transactions, cashless payments which is currently in the works in SBI

Life and the customer’s digital consent.

Along with this, Durgadas also mentions the different modes of communication available between the company and the consumer. The easy access mobile app has all the information you need in your fingertips, the SMS/Missed call service and the customers’ preferred CRM.

As part of the digital initiative, SBI Life has also created the ‘Smart Advisor’ app for insurance distributors. They use

it to input the business done until now, their commissions, special requests, queries from clients and sales tips.

With the integration of AI into the system, you can now see sales leads and efficiency to motivate distributors to meet their targets. It also autopopulates the customers’ documents to streamline new processes.

The SBI Life digital initiative includes financial control tools, HR dedicated apps, Risk Assessment tools and a Digi-Lab to try out new prototypes before rolling them out for public access.

A mobile-first website and active social media sites complete the circle for SBI, says Durgadas.

“ The customers’ 360 feedback has helped SBI Life to shape the perfect life insurance model, one that sees a 90% annual renewal of products every year.”

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Music, movies and more India’s digital entertainment industry

The final session of Orange Institute #19 was a journey through India’s media and entertainment industry. Meeting the biggest influencers in the digital entertainment industry brought a fresh new perspective on the kind of clout they hold across India.

Starting the series of talks was Sanjeev Lambda, Senior Advisor to Hungama Digital Entertainment, South Asia’s largest digital entertainment company. Having been in the entertainment business for 18 years, Hungama started off as a digital company. Sanjeev told us:

a fact that is corroborated by media outlets increasing investment in their digital counterparts.

Hungama has quickly become a mobile-first company, a wise move considering that 45% of mobile usage

Friday, November 17

MumbaiGlobal Junction

“ Digital is the fastest growing media sector in the country right now”

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across the country is currently focused on entertainment. With a plethora of local and international content across music, videos, games and more, Hungama has also become a hub for original content in music and web series.

Hungama has a variety of distribution platforms – app stores, device only programs, Telcos, ISPs and DTH being the key players. Sanjeev described the success of micro-subscription in India, saying: “With Hungama already being a leader in the market, we created a system that would allow users from all strata of society to be able to access content depending on their needs and affordability.”

By forming its own OTT platform, Hungama is now pursuing original content as the next best way to conquer this ever-changing industry.

Then, we moved to artist management, through Vijay Nair, Founder and CEO of Only Much Louder (OML). Working in the indie music scene since the age of fifteen, Vijay dropped out of college at eighteen to manage celebrated indie bands. He soon started OML, taking his fascination for music, pop and sub culture forward.

Noticing the rise in the popularity of western music, OML launched India’s

first multi-genre music festival – NH7 Weekender, a three-day festival that is now a staple in the Indian concert scene.

Vijay expressed the satisfaction of seeing his love for music grow into something that was so much bigger than he ever imagined. OML has now branched out to add a lot more to its roster on top of indie musicians. OML manages and produces content for almost all the major stand-up comedians in the country.

Vijay told us: “YouTube is still the biggest source of discovering new music and artists in India and Facebook is the biggest chance to go viral.” Keeping this in mind, OML has created the perfect strategy to create a niche audience.

With a firm grip on the mainstream culture in the country, OML is looking to expand into the territories of food and regional content soon.

Next, the Indian filmmaker and mastermind behind Enlighten and Matterden CFC, Pranay Ashar, took us into the world of Virtual Reality. Calling it a “completely immersive experience”.

When it comes to technology, Pranay says that India is finally leveling the playing field with developed countries. The world has moved from consuming

information in 2D to wanting a 360-degree view.

Pranay’s company, Enlighten is looking to take VR to the next level. With new VR applications appearing in the mobile market and the Indian Government taking an interest in its uses, Pranay is confident about its success in the coming years.

Our final session was all about music with Mahesh Narayanan, Managing Director of the music app Saavn. In business for a decade, Saavn is the most used music app in the country, seeing more than a billion streams every month.

Mahesh explained: “With 40 million tracks in 15 different languages, Saavn has seen a 160% growth in its subscribers.” Users can either choose the free version with ads or pay to remove them. Saavn is a platform with an ecosystem of creators, distributors, advertisers and consumers co-existing profitably.

While Mahesh says, “Music is power”, he ended by stating that music is brought to life with data and custom analytics that are built in-house. By making artists a part of Saavn, it has become the one-stop app for all things music in just a short period of time.

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Rahul Maroli Ola

Nithin Kamath Zerodha

Sudhanshu Mittal Nasscom

Sanjeev Shriya Idemia

Khaleelulla Baig Fintapp

Speakers

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Shashank Kumar Razorpay

Pronita Saxena Citizengage

Anirudh Sharma Graviky Labs

Pankaj Vermani Clovia

Tuesday, November 14 Morning Session

Tuesday, November 14 Afternoon Session

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Dhananjay Sharma TeamIndus

Anand Narayanan Simplilearn

John Paul The/Nudge Foundation

Varun Dubey Practo

Rohit KumarPandey SigTuple

Bala Girisaballa Microsoft Accelerator

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Wednesday, November 15 Morning Session

Wednesday, November 15 Afternoon Session

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Archana Khosla Vertices Partners

Vinayak Burman Vertices Partners

VS Shridhar Tata Communications

Speakers

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Jasmeet Gandhi GOQii

TJ Ravishankar Tata Trusts

Thursday, November 16 Morning Session

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Neha Nainse SBI Life

G. Durgadas SBI Life

Julien Hautiere-Rey SBI Life

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Sanjeev Lamba Hungama

Vijay Nair Only Much Louder

Pranav Ashar Enlighten

Mahesh Narayanan Saavn

Friday, November 17 Morning Session

Friday, November 17 Afternoon Session

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Xavier DesmaisonCEO Antidox group

Julien DaubertFounder & CEO 10h11

Guy DessauxHead of Future TV Swiss Broadcasting Corporation

Vincent DucreyCEO and Co-founder Hub Institute

William EmmanuelManaging Director ZoneFinance

Claire FuldaHead of Prospective and Brand Innovation BNP Paribas

David BarrouxEditor in chief “Entreprises” Les Echos

MembersPierre AussureCEO Ivy Search

Pierre BernetDeputy CEO Webedia

William BrojanigoAssociate and Data Scientist 10h11

Marie-Anne CantoFounder & CEO atable.com

Ben CostantiniFounder & CEO Startup Sesame

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Ismael OuldFounder & CEO Wynd

Jean-Luc NeyrautDeputy CEO Paris Chamber of Commerce and Industry

Justyna PorzucekKey Corporate Account Manager Orange Poland

Bertrand RojatDeputy Vice President Technocentre Orange

Jean-Pierre VillaretFounder & CEO June21

Cristina de VilleneuveHead of Internal Digital Transformation BNP Paribas

Jérôme HéniqueCEO Orange Jordan

Faisal HakkiCEO Oasis 500

Laurence HontarrèdeChief of Prospective CSR & Non Mature Product Lines BNP Paribas Cardif

Frédéric JosuéGlobal Executive Advisor - Director 18Havas

Sihem JouiniAssociate Professor HEC

Agnès LanoëDirector of Forecast & Strategy ARTE France

Maciej WitczakM.Sc. engineer. Oświetlenie Uliczne i Drogowe

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Jaline DavidsonVice President Orange Institute

Laurence LemoineHead of Orange Institute

Patricia Maynial-MoutierBusiness Development manager Orange Institute

Béatrice Mandine President Orange Institute

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Orange Institute team

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Coming soon

Orange Institute #20May 28 - June 1 2018Japan - Tokyo

Japan inspires and captivates the world with its history, rich culture and technological superiority. However, recent decades have seen economic turmoil, a declining and aging population and fierce, global competition. As host to the 2020 Summer Olympic and Paralympic Games, and with its sights set on welcoming visitors to “discover tomorrow”, the challenge is on for Japan to apply its resilience and creativity to regain lost ground and chart a bright and productive path to the future.

The Japan of tomorrow – coined Society 5.0 by the Japanese Cabinet Office – will be one that’s teeming with innovation. The priority is to interweave new technologies throughout industry and society to bring about a dramatic transformation.

The key pillars will be Japanese leadership in the robotics industry - nearing $50 billion worldwide in 2017 and likely to grow more than 400% over the next 5 years - and renewed R&D investment in new technologies – especially artificial intelligence, life sciences, and clean energy.

Join us in Japan from May 28 – June 1 2018 to explore the key digital innovations emerging there: Society 5.0, Robotics in Industry and Society, Smarter Cities for Smarter Citizens, and “Tanoshimi” (Entertainment) We invite you behind the scenes to explore this enigmatic land; full of complex contrasts, rich in opportunity, and determined to maintain its leadership role in a changing world.

A nod to the past, a bridge to the future

Key Themes

Robotics in Industry and Society

Work less, work better - a better path to productivity and balance

Our augmented bodies

From Tamagotchi to Tapia, robot friends

Smarter Cities for Smarter Citizens

Drones

Transportation – automation for commercial and personal mobility

Suica Card – gateway to a cashless society

Microalgae

The 2020 Olympic Games

Immersive broadcast, 8K

5G launch

Boosting a flagging service industry

“Tanoshimi!” (Enjoyment!)

Manga culture

New era of gaming

VR and AR

Robotics in Industry and Society

Smarter Cities for Smarter Citizens

“Tanoshimi!” (Enjoyment!)

J.O.

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