How HP Software helps manage your new Data Center

HP SOFTWARE & SOLUTIONS

Ensuring a better Data CenterTransformation with HP Software

© HP 20101

AGENDA. Introduction. How HP Software helps you run your Data Center. Using software to manage the risk of the transformation. Success stories. Summary

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To address disaster recovery inefficiencies

To improve operational staff productivity

To consolidate application workloads

To reduce complexity

To address staffing cost issues

To reduce overall data center costs

To improve operational efficiency

0 1020304050607080

Top five motivations for data center consolidation effort

Source : Dec 2007 Forrester US Enterprise IT consolidation online survey

WHY TRANSFORM?

lower costs

be more efficient

be trusted and reliable

reliable appperformance

get results faster

bring in new technology faster (virtualization, private cloud)

provisionfaster

consolidate rationalize

make changes reliably

be secure

be compliant

do more with less

agile development

increasecapacity

faster

simplify IT

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CAN MANAGEMENT SOFTWARE HELP?

Other

Server/hypervisor

Management & Process

Data center facility consolidation

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

User inquiries on IT consolidation (Gartner, Feb 2009)

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Simplify and rationalize business apps(SAP, PeopleSoft, CRM...)

MANAGEMENT SOFTWARE HELPS WITH MOST TYPES OF TRANSFORMATION

Simplify and rationalize infrastructure apps(email, web services, file servers...)

Converged compute infrastructure fabric(e.g. HP’s Converged Infrastructure)

Virtualized resources

Hardware only – one to one service to app. Optimized power management

pri

vate

clo

ud

se

rvic

es

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HOW HP SOFTWARE HELPS RUN YOUR DATA CENTER

• Automated release, provisioning and change – fewer admin staff

• Fewer support staff needed to fix problems

• More efficient compliance monitoring

• Faster roll-out from development to production

• Faster provisioning and change• Faster problem resolution

• Higher application availability• Sustained compliance• Fewer release and change errors

be more efficient

be trusted and reliable

get results faster

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YOU ARE NOT ALONE

Of the Financial Times top companies …

• 100% of the largest Utilities Companies

• 86% of the Life Insurance Companies

• 90% of the top Aerospace & Defense Companies

• 81% of the largest Telecommunications Companies

• 83% of the top Financial Services Companies

and 80% of the Fortune 500

use HP Software to manage their data centers

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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to manage the risk of the transformation. Success stories. Summary

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RequestManagement

Availability andPerformance

Release, Provisioning &

Change AutomationAsset Management

THE FOUR PILLARS OF IT OPERATIONS SOFTWARE

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Release, Provisioning and Change Automation today

• Agile development = every 3 weeks

• Composite = lots of components

too much for humans

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2

1

• People intensive• Errors – especially at silo hand-

offs• Half chewed back-outs

• Un-informed change decisions• “7X jump in incidents outside

lock-down”

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change monitoring and control process

development

and test

Release, Provisioning and Change Automationwith HP Software

change impactanalysis

orchestrateprovisioning and change of whole service

automated release

o n g o i n g s e r v i c e d e p e n d e n c y a u t o -d i s c o v e r y

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Configuration State and Policy Management

keep elementsin standardconfiguration

automated provisioning to

standard “patterns”

“lock-down” services in a desired state

ongoing recommendations,

compliance and patches

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1

2

o n g o i n g s e r v i c e d e p e n d e n c y a u t o -d i s c o v e r y

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Faster app deployment5X

Forrester Data Center AutomationWave winner, 2009

Forrester Service DeskWave winner, 2010

Only “whole stack”provisioning automation solution

Increase in server admin loading

6X

Cut in provisioning errors130XReduction in unplanned changes50%

Release, Provisioning and Change Automation: Why HP?

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Availability and Performance Management : Today

Application performance monitored by customers

Silo-ed health management and Silo-ed view of what’s happening

Can’t do automated remediation – not totally sure of root cause

No link between infrastructure and application worlds

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3 4THE RESULT• Slow resolution• Not business aligned• Not people efficient

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Application-Aware Availability and Performance:with HP Software

Automated userexperience monitoring

All fault and performance information to one place

Understand the business impact of problems

Automatedroot-causeanalysisAuto-remediate

with confidence

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1

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5

s e r v i c e d e p e n d e n c y d i s c o v e r y

Real-time“single pane of glass” integrated cross-tier troubleshooting

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HP’s Availability and Performance solutions in action – Independent Blue Cross

ApplicationDevelopment

Problem Manageme

nt

Enterprise Monitoring & Performance Management

Incident Manageme

nt

SLA Reporting

Executive Dashboard

Consolidated

Fault andPerformanc

e

UserExperienceMonitoring

AutomatedRoot Cause

Analysis

ServiceLevel

Management

NetworkManageme

nt

Service Dependency Map Discovery

ApplicationPerformanc

eDiagnostic

s

AutomatedPerformanc

eTesting

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Application-aware Availability and Performance: Why HP?

applications

Decrease in downtime34%

infra-structure

Gartner Application PerformanceManagement MQ winner, 2010

Gartner Event Management and AnalysisMQ winner, 2010 (again)

Best application-aware rootcause analysis

Increase in first call resolution3X

Reduction in number ofexperts to fix a problem3X

Decrease in applicationdowntime

30030 mins

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GoSelect from

Service Catalog

Customize (e.g.

capacity/size and SLAs)

Dynamically scale

Fully provision

on virtualized resources

Specify usage period

Bill to business

The Self-Service Data Center (Private Cloud)

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self-service catalog

resourceallocator

Automated Self-Serve for services : architecture4

provisioninfrastructure

then applications

sim

plifi

ed

IT s

erv

ices

usage-based billing

monitor

de-commissi

on

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Self-Service Data Center in action - An International Bank

• Time to provision: 3 to 5 months

• 20,000 servers at 3-18% utilisation

• High level of automation in silos but not end to end across the service (e.g. up to DB)

• 1,500 servers deployed in first 9-months of project• Saving 12,000 man hrs – from 8 hrs per server to ZERO• Reduced the delivery time from 5 months to 2 hours• Broke “server hoarding” culture: 500 servers handed back• Utilization up to 80%

BEFORE

AFTER

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• Auto-discovery of hardware and software assets

• Accurate inventory reduce loss rates• Consistent, central procurement process• Improve asset utilization

ASSET TRACKING

Asset Management

FINANCE

CONTRACTS SOFTWARE

• Total Cost of ownership measurement• Chargeback for service utilization

• Software license compliance including

virtual environment• Software license usage optimization• Software upgrade management

• Lease management• Vendor Management• Manage all warranty, maintenance,

and insurance contracts

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Asset Management: Why HP ?

CautionPromisi

ngPositiv

e

StrongPositiv

e

Axios Systems

BMC (Remedy)

CA

Eracent

HP

IBM

LANDesk Software

Povance Technologies

PS Soft

Symantec-Altiris

USU

Unit technology costs (e.g. per desktop, per server, per gigabyte of storage) have dropped 14% in two years

Constellation Energy

HP Asset Manager software enables us to reduce servers by 30% and lab infrastructure operating costs by more than 20%

Larry Wong, director of engineering, HP Software & Solutions

Source: Gartner April 2010

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ApplicationPerformance

Asset and DependencyDiscovery

MANAGING THE RISK OF THE TRANSFORMATION JOURNEY

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Using Discovery to ensure a high quality Data Center Transformation

• What software do we use?• Limit versions in use?• Limit number of middleware and DB choices?

• What’s the composition of the applications?

• Create “move islands” for a staged transformation

• Will disaster recovery recover our key applications?

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Ensuring Application and Infrastructure Service performance over the transformation

The application owner’s nightmare: “we’re moving you to a virtualized platform”

dedicated

staging

new DC

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AGENDA. Introduction. How HP Software helps you run your Data Center . Using software to ensure a smooth transformation. Success stories. Summary

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Managing the myriad of changes related to our data center move would have been impossible using manual processes and spreadsheets.

HP software helped us move our global data center on schedule, and with no interruptions in service to our customers.

Sheila Bridge, Senior Director, IT Global Compliance and Controls Kellogg Company

Technology in useService Manager Change ProcessChange insightService Dependency Discovery

Outcomes100% availability while relocating data center40% increase in changes processed 50% reduction in emergency change rate85% improvement in audit data production speed

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Global initiative to consolidate and modernize IT infrastructure

Ruthless standardization of applications and infrastructure

Technology in useThe whole HP Software IT Operations suite

OutcomesCost of IT from 4% to 2%85 data centers 3 data center pairs80% increase in processing power50% lower networking cost60% lower energy cost

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SUMMARY

Overhead

Disaster Rec

Storage

Networks

Servers

Energy

Software

People

2%

7%

7%

10%

11%

12%

22%

29%

Data Center costs’ breakdown : Gartner October 2009

The primary driver for data center transformation is cost (90%)…The primary cost in the data center is people …HP Software can help improve people efficiencyIt can help you get results fasterIt can allow you to be more reliable and trustedAnd it can help ensure a smooth data center transformation

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WHAT NEXT ?

HP Data Center Transformation

Experience Workshop HP Software Value Delivery Workshop

• Facilitated, interactive discussions

• Identify quick wins

• Leverage HP experience

• Gain stakeholder buy-in

• Produce high-level roadmap

• Benchmark against best practice

• Financial analysis

• Maturity point of view charts

• Initiatives roadmap

• Solution blueprint

How HP Software helps manage your new Data Center

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