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PARTNERS BEHAVIORAL HEALTH MANAGEMENT Mental Health/ Substance Use Disorder Care Coordination How does this affect my current provider? Your Care Coordinator works with you and your current provider to meet your needs and achieve your goals. If you do not have a service provider, your Care Coordinator helps you find one. The goal of Care Coordination is to support you in your journey towards a healthier and more fulfilling life. We also want to: ■ Reduce the need for Crisis Services ■ Make sure you are connected to a medical professional and a mental health or substance use disorder service provider ■ Make sure you are actively participating in your treatment and recovery ■ Assist you in connecting to community resources ■ Ensure you have a smooth transition back into the community If you have further questions about Care Coordination, please call 1-888-235-HOPE (4673). Want to learn more? To learn more about behavioral health services in your community, call Partners at 1-888-235-HOPE (4673) or visit our website at www.PartnersBHM.org. Partners Behavioral Health Management is a Local Management Entity-Managed Care Organization under contract with the NC Department of Health and Human Services. Partners oversees Medicaid-funded and state-funded mental health, substance use disorder, and intellectual and developmental disability services for individuals. We serve the following counties: Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rutherford, Surry and Yadkin. Helping you plan and reach your goals Access to Care: 1.888.235.4673 Administrative Offices: 1.877.864.1454 Website: www.PartnersBHM.org Email: [email protected] Corporate Office: 901 S. New Hope Rd., Gastonia, NC 28054 Join the Conversation @PartnersBHM @PartnersBHM Partners Behavioral Health Management Need help now? Call us first! 1.888.235.HOPE (4673)
Transcript of How does this affect Want to learn more? · Want to learn more? To learn more about behavioral...
PARTNERS BEHAVIORAL HEALTH MANAGEMENT
Mental Health/Substance Use DisorderCare Coordination
How does this affect my current provider?Your Care Coordinator works with you and your current provider to meet your needs and achieve your goals.
If you do not have a service provider, your Care Coordinator helps you find one.
The goal of Care Coordination is to support you in your journey towards a healthier and more fulfilling life. We also want to:
■ Reduce the need for Crisis Services
■ Make sure you are connected to a medicalprofessional and a mental health or substanceuse disorder service provider
■ Make sure you are actively participating in yourtreatment and recovery
■ Assist you in connecting to community resources
■ Ensure you have a smooth transition back intothe community
If you have further questions about Care Coordination, please call 1-888-235-HOPE (4673).
Want to learn more?To learn more about behavioral health services in your community, call Partners at 1-888-235-HOPE (4673) or visit our website at www.PartnersBHM.org.
Partners Behavioral Health Management is a Local Management Entity-Managed Care Organization under contract with the NC Department of Health and Human Services. Partners oversees Medicaid-funded and state-funded mental health, substance use disorder, and intellectual and developmental disability services for individuals. We serve the following counties: Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rutherford, Surry and Yadkin.
Helping you plan and reach your goals
Access to Care: 1.888.235.4673 Administrative Offices: 1.877.864.1454
Website: www.PartnersBHM.org Email: [email protected]
Corporate Office: 901 S. New Hope Rd., Gastonia, NC 28054
Join the Conversation
@PartnersBHM @PartnersBHMPartners Behavioral Health Management
Need help now? Call us first!
1.888.235.HOPE (4673)
How am I selected for Care Coordination?You are selected to participate if you meet one or more of the following:
■ You have had more than three crisis contacts in the previous 12 months
■ You received inpatient detoxification, crisis, or hospital admission
■ You have high behavioral health care and physical health care needs
■ You are a child or adolescent in a Level III or Level IV group home placement or Psychiatric Residential Treatment Facility
■ You are a child or adolescent discharged from a Youth Development Center or a Youth Detention Center
Who works with me?You work with a Care Coordinator who is familiar with the behavioral health system. The Care Coordinator works with you, your family, legal guardian, and service providers to ensure that you are receiving the services you need. It is up to you to decide who you want involved to help you achieve improved safety, health, and recovery.
How does Care Coordination help me?If you choose to participate in Care Coordination, we work with you for an average of 90 days. During this time, Care Coordination:
■ Links you to needed or requested services
■ Monitors your Individual Service Plan (ISP) and/or Person Centered Plan (PCP)
■ Helps you establish an individual Wellness Recovery Action Plan® (WRAP ®)
■ Helps you transition back into the community
■ Partner with Community Care of North Carolina (CCNC) and your medical professional
■ Connects you to transportation and crisis services
Am I required to participate in Care Coordination?You are not required to participate in Care Coordination. However, participation has helped many achieve their objectives and goals. Your services or benefits will not be affected if you choose not to participate in Care Coordination.
What is Mental Health/ Substance Use Disorder (MH/SUD) Care Coordination?Care Coordination is designed to help you develop a plan to meet your goals in recovery and life. We also help you access the services related to your behavioral and physical health care needs. You and your care coordinator work together to identify what is important to you and create a plan to achieve it.
