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TAUS Portland 2016

Panelists: Melissa Biggs, InformaticaMimi Hills, VMwareDavid Snider, LinkedIn

Moderator:Jessica Roland, SDL

How Cloud Are You?

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Your Moderator

Director of Strategic Accounts

Jessica Roland

Company Experience:

Years Experience:

o 15+ years (globalization client side)

Current: o Joined SDL in 2014

Job Title: o Director, Strategic Accounts

Areas of Focus: o Managed L10N teams of program managers,QA, Tools, and product managers

o Simship, end-to-end automation and source optimization

o Many years as an SDL customer on technologyand services

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Today’s Panelists…How Cloud Are You?

Sr. Manager of Globalization

Melissa BiggsSr. Localization Manager

David SniderDirector, Product Globalization

Mimi Hills

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Survey Results – How Cloud Are You? ○Where are your localization tools and data kept?

– 78% in some type of cloud (private, public or mix)

○Are your translators working online and real-time?– Majority both

○Are your reviewers working online and real-time?– Majority both

○Is your L10N tools model subscription-based?– Strong Majority not

○What type of L10N cycle are you on?– Only 16% waterfall

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David’s Journey

Company Experience:

Years Experience:

o 17+ years

Current: o Joined LinkedIn in 2014

Job Title: o Sr. Localization Manager

Areas of Focus: o Exploring new localization technologies and approacheso Leveraging "old" technologies like Machine Translation,

PEMT and Community Localizationo Localization in a hyper-agile, continuous deployment

environment o Vision: continuous localization in 100+ languages!

Sr. Localization Manager

David Snider

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Mimi’s Journey○Manages software localization and operations.

○Advocate for non-English-speaking, culturally diverse customers and works from this point of view to help grow VMware’s global revenue.

○Also directed globalization teams at Sun Microsystems and BlackBerry, Inc.

○Numerous other roles in project, program, and engineering management in R&D at Sun Microsystems, Apple, and other Silicon Valley companies.

Mimi HillsDirector, Product Globalization

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The Growth of the Cloud

2007

2016

2021

Traditional IT Private Cloud Public Cloud

Source: Pat Gelsinger’s Keynote, Vmworld Europe, October 18, 2016 http://www.vmworld.com/en/europe/learning/general-sessions.html

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When Does Public Cloud Exceed 50%?

Iaas Saas

2030: 52% Public Cloud

Source: Pat Gelsinger’s Keynote, VMworld Europe, October 18, 2016 http://www.vmworld.com/en/europe/learning/general-sessions.html

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Melissa’s Journey

Company Experience:

Years Experience:

o 22+ years

Current: o Joined Informatica in 2013

Job Title: o Sr. Manager of Globalization

Areas of Focus: o Global Marketing content for/in a B2B data management software business

o Web, campaigns, marketing outreach contents, trainingo Building out global experience using an optimized suite

of marketing and localization technologies o Vision for web globalization - globally targeted content,

delivered and tuned continuously to meet global needs

Sr. Manager of Globalization

Melissa Biggs

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Discussion Topics

○How has working in a Cloud infrastructure been beneficial to your team in terms of working easier and faster?

○What are examples of ways that your team is still not working at “Speed of Cloud”?

○What’s missing that would help you overcome these remaining obstacles?

○What are your top tips / “most-proud-ofs” for optimizing your team’s working in the Cloud?

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Survey Results

○Do you feel your team is working at the speed of Cloud?–Almost even Yes vs No

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Survey Results – All About The Tools

○If your team is not working at the “Speed of Cloud,” what are the obstacles?

– Lack of full automation - we're working on it. 

– Still building many elements of our platform to better support continuous l10n

– Tools, translation vendor engagement models

– We're near, but we're still working on some tools improvements that will improve the continuous localization process

– Integration between CMS and TMS systems is not yet what it needs to be, but we're slowly getting there.

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Global Customer Experience Management