SIX PUZZLES How A/B tests lie to us, and
how to drive genuine improvement
Jason Cohen, founder & CTO http://wpengine.com
654 out of 24,483 visits 85% chance-to-beat
What do stats really tell us?
654 out of 24,483 visits 85% chance-to-beat
Finding the Cheaters
105 athletes. 100 are clean. 5 are juicing. Test is 95% accurate.
Finding the CheatersIN REALITY
Clean (100) Juicing (5)
TEST RESULT (95%accuracy)
Clean
Juicing 5
095
5
Insight: Rare events
are indistinguishable from random noise
758 out of 24,483 visits 85% chance-to-beat
Easy significance testing with hamsters
Trust in the Hamster.
bit.ly/abhamster
Easy significance testing
N = A+B = total # of conversions.
D = (A–B)/2 = half the difference.
Significant if D2 > N.
bit.ly/abhamster
N = 758 + 685 = 1443
D = ( 758 — 685 ) / 2 = 37
1369 > 1443?
No! Not significant.
Final Result: As predicted
Wasted another month
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12/2/09 12/16/09 1/5/10 1/13/10 2/2/10 4/9/10 4/27/10 9/24/10 9/14/11 11/8/11
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Lesson #1 Beware the Rare
Lesson #2 Trust the Hamster
When statistically-significant rodentia still aren’t
enough...
41 Shades of Blue
41 Shades of Blue
Does this...
...get more clicks than this?
2 Shades of Blue
with 1 winner at a 95% confidence level,
chance of a false-positive: 5%
3 Shades of Blue
with 1 winner at a 95% confidence level,
chance of a false-positive: 9%
10 Shades of Blue
with 1 winner at a 95% confidence level,
chance of a false-positive: 40%
41 Shades of Blue
with 1 winner at a 95% confidence level,
chance of a false-positive: 88%
The False-Positive Guarantee
Oops, you’re doing this.
Insight: Real experiments
test theories.
Lesson #3 Test theories, not headlines
Poking around your analytics
Edwards v. Aguillard
GA reveals ideas, not facts
Lesson #4 Exploration
yields new theories, not new truth.
A Unifying Concept
Headwinds to improvement
significance → huge N → N/A high failure rate → many tests → false-positives rare events → worse on both!
Summary: Subtly is the Enemy
Insight: You don’t want
“Subtle” anyway!
Lesson #5 Seek Huge Effects
Can you A/B test your way to big results?
1,116
250
4,100
1,151Individuals: 67% off
Group: 3% off
Wisdom of the Crowd
“I’m as clueless as you, but in the equal and opposite direction.”
What’s the funniest joke?
And the winner is…
Jokes, Pizza, Design, Features, Voice,
Values, Culture
Lesson #6 Crowds find objective truth
but kill creativity and greatness
Think for yourself. Test theories.
Seek big effects.
Jason Cohen, founder & CTO http://wpengine.com
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Q & AJason Cohen, founder & CTO
http://wpengine.com