HOTEL FOOD & BEVERAGE OPERATIONS

HOW DOES F & B FIT INTO THE HOTEL PICTURE?

Executive Committee… General Manager Director of Rooms Division Director of Accounting Director of Engineering Director of Marketing and Sales Director of Human Resources Director of Food and Beverage

HOTEL FOOD & BEVERAGE ORGANIZATIONAL STRUCTURE

HOTEL F & B SERVICE – ORGANIZATIONAL STRUCTURE

SMALL HOTEL: F & B Manager Head Cook Restaurant Manager Head Bartender

LARGE HOTEL: Director of F & B Executive Chef Catering Manager Banquet Manager Restaurant Manager Room Service Manager Beverage Manager

ASSISTANT F & B DIRECTOR Restaurant Manager Food Outlet Manager Dining Room Captains

Beverage Manager Bar Managers Room Service Manager Executive Steward

BANQUET DIRECTOR Banquet Manager Banquet Supervisor Banquet Captains Servers

EXECUTIVE CHEF Sous Chef Banquet Chef Pastry Chef And the complete compliment of

other employees

HOTEL F & B OPERATIONS A – La – Carte Dining Room(s) Banquets Room Service Bars & Lounges Employee Feeding Vending Services Off-Site Catering Club & Show Operations

Other Dining

Services

HOTEL F & B SERICES – WHO ARE THE GUESTS?

WHO IS YOUR MARKET? Guests of the hotel Guests from a convention facility Guests from other hotels Guests from within the community