Hotel Booking Engines

7/31/2019 Hotel Booking Engines

1/38

G plhujlp$~fomo mhemorefej hecfeo ro}orygpfhe pomlehchjv

ihr plo lh}~fpgcfpv fe`u}prv%

Brge`he @oeef}

Dgraopfej Dgegjor

buupoow# Fem%

buupoow# Fem%

70?? EZ Cogrv Zgv

]ufpo 2?>]ogppco# ZG# 6:

^lheo; !7 ,>& :=0$7:96

Odgfc; feihNbuupoow%mhd

Zob; zzz%buupoow%mhd
mailto:[email protected]:[email protected]


2/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 2

G plhujlp$~fomo mhemorefej hecfeo ro}orygpfhe pomlehchjv ihr plo lh}~fpgcfpv fe`u}prv% %%%%%%%%%%%%%%%%%%%%%%%% 7

Bhhafej Oejfeo} Ge O|omupfyo ]uddgrv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0

Plo Eoo`# Mlgccoejo} ) Rozgr`} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0

Ico|fbfcfpv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0

]fd~cfmfpv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0

_}or O|~orfoemo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ?

Mh}p Oiiompfyo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ?

Plo Pomlehchjv $ Lf}phrv ) Pord} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ?

MR] $ Moeprgc Ro}orygpfhe ]v}pod %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ?FBO Feporeop Bhhafej Oejfeo ( Hecfeo Ro}orygpfhe ]v}pod %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 9

J@] Jchbgc @f}prfbupfhe ]v}pod %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 9

HPG Hecfeo Prgyoc Gjoemv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% :

Plo ]hcupfhe %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 6

Ico|fbfcfpv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 6

]fd~co# LPDC Odgfc Ihrd %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 6

Mu}phd Ro}orygpfhe _RC %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 77

=r` ^grpv Bhhafej Oejfeo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 72

MR] ]vemlrhef{gpfhe %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 72

buupoow} Mhddf}}fhe Iroo Bhhafej Oejfeo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7=

]fd~cfmfpv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 70

_}or O|~orfoemo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 70

Mh}p Oiiompfyo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7?

buupoow G} g MR] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%Orrhr' Bhhadgra ehp `oifeo`%

Plo Bhhafej O|~orfoemo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7?

]ogrml %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7?

]ocomp %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7:

Mhd~copo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7 Gegcvpfm} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2>

Rgpo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 27

Iucc Rgpo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 27


3/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd =

Bo}p Gygfcgbco Rgpo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 22

Wugcfivfej Rgpo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 20

Mlfc` ge` Ducpf~co Gùcp Rgpo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2?

Pg|o} ge` Ioo} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2?

]og}he} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2:^rhdhpfhe}%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2

Juo}p Feihrdgpfhe %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =7

Plgea Vhu ^gjo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =7

Ro}orygpfhe Mheifrdgpfhe Odgfc %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =2

Ro}orygpfhe Mgemoccgpfhe Odgfc %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =2

Chmgcf{gpfhe %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ==

Ro}orygpfhe Dgegjodoep %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% ==

Mu}phdor Feihrdgpfhe %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =0

Feyoephrv Gygfcgbfcfpv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =0

Dgeugc Dhò %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =?

Guphdgpfm Dhò %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =9

Gygfcgbfcfpv Mgcoe`gr %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =:

]uddgrv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =:

Mhepgmp %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =:

Jch}}grv hi Pord} %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% =


4/38


Bhhafej Oejfeo} Ge O|omupfyo ]uddgrv]omurfej hecfeo ro}orygpfhe} ihr lhpoc} f} g mhd~cfmgpo` ~rhmo}}% Fp du}p pgao feph mhe}fòrgpfhe ygrfhu}

murroemfo}# cgejugjo}# chmgpfhe}# pg|o}# ~ro$o|f}pfej ifegemfgc grrgejodoep}# ~ro$}hc` feyoephrv# ygrfhu}

feyoephrv `f}prfbuphr}# ge` dhro% Joppfej ge hecfeo bhhafej oejfeo }op$u~ }h plgp lhpocfor} mge gmmo~p

`fromp bhhafej} lg} prg`fpfhegccv booe g cgbhrfhu} ~rhmo}}% Dgev ~rhyfòr} mlgrjo g mhddf}}fhe ihr ogml

ro}orygpfhe dgò plrhujl plo oejfeo# iurplor roùmfej plo lhpoc} royoeuo%

buupoow} ~lfch}h~lv f} ph dgao `fromp# hecfeo bhhafej} }fd~cor# og}for ph }op u~ ge` dhro ~rhifpgbco

ihr plo lhpoc hzeor# ehp df``co$doe%

Plo Eoo`# Mlgccoejo} ) Rozgr`}Zfpl plo òmcfeo hi prg`fpfhegc prgyoc gjoep}# lhpocfor} ife` plod}ocyo} fe plo ~h}fpfhe hi eoo`fej ph

~rhyfò gmmurgpo# lfjl$wugcfpv# rogc$pfdo lhpoc feihrdgpfhe ge` rhhd gygfcgbfcfpv `frompcv ph juo}p}#

zlh gro dgafej prgyoc ~cge} plod}ocyo}%

Hecfeo Prgyoc Gjoemfo} ,HPG}& lgyo dhro$hr$co}} ro~cgmo` prg`fpfhegc prgyoc gjoep}% Juo}p} irowuoepcv

ichma ph HPG} ùo ph plofr mheyoefoemo hi gygfcgbco feyoephrv ge` g`ygepgjohu} ~rfmfej% Bomgu}o hiplf}# HPG} mge loc~ `rfyo eoz bhhafej} ph lhpoc} plgp eoo` ph }occ plofr feyoephrv wufmacv%

Plo `rgzbgma ph HPG} f} plgp plov pgao g }fjefifmgep ~hrpfhe hi oyorv }gcou~zgr`} hi 2?/% Plf} mge

cogyo lhpoc hzeor} lurpfej ò}~fpo plofr femrog}o` hmmu~gemv%

Plo }hcupfhe f} ph pgao g`ygepgjo hi }ogrml oejfeo}# = r`$~grpv roiorrgc} ge` plo bfccbhgr` oiiomp bv u}fej

g ~rh~rfopgrv Moeprgc Ro}orygpfhe ]v}pod ,MR]& zfpl ge Feporeop Bhhafej Oejfeo ,FBO gcchzfej juo}p}

ph bhha g rhhd `frompcv zfpl plo lhpoc% Oyoe ploe# dgev MR]} plod}ocyo} mlgrjo g }dgcc bup ehp

femhe}owuoepfgc mhddf}}fhe he oyorv prge}gmpfhe%

G wugcfpv MR] lg} plo ihcchzfej mlgrgmporf}pfm};

Ico|fbfcfpv

Ehp oyorv lhpoc lg} plo }gdo eoo`}% G MR] eoo`} ph bo ico|fbco oehujl ph gmmhddh`gpo gcc lh}~fpgcfpv

pv~o}# ~rhyf`fej h~pfhe} irhd }fd~co mhepgmp ihrd} ph mhd~cfmgpo` Jchbgc @f}prfbupfhe ]v}pod ,J@]&

fepojrgpfhe%

]fd~cfmfpv

Ro}orygpfhe }v}pod} gro feloroepcv mhd~cfmgpo`% Plov prv ph kujjco prge}gmpfhe}# juo}p feihrdgpfhe#ge` feyoephrv gygfcgbfcfpv fe rogc$pfdo% Plo jhgc hi g wugcfpv MR] f} ph }fd~cfiv plo ~rhmo}} zlfco

dgfepgfefej iuempfhegcfpv% Plf} zfcc cog` ph iozor df}pgao}# co}} mheiu}fhe ge` jrogpor royoeuo%


5/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd ?

_}or O|~orfoemo

_}or o|~orfoemo f} grjugbcv heo hi plo dh}p fd~hrpgep bup hipoe eojcompo` g}~omp} hi gev wugcfpv MR]%

_}or o|~orfoemo lg} pzh igmop}% Plo ifr}p f} plo o|~orfoemo lhpocfor} lgyo zlfco dgegjfej plofr

feyoephrv ge` ~rhmo}}fej ro}orygpfhe}% Plo }omhe` f} plo o|~orfoemo juo}p} lgyo zloe mlomafej rhhd

gygfcgbfcfpv ge` dgafej ge hecfeo ro}orygpfhe irhd ge FBO% G MR] zfpl ~hhr u}or o|~orfoemo zfcc`f}mhurgjo bhpl lhpocfor} irhd u}fej plo phhc ge` juo}p} irhd dgafej g ro}orygpfhe%

Mh}p Oiiompfyo

Lhpocfor} }~oe` duml pfdo ge` oeorjv dgraopfej plofr feyoephrv% Wugcfpv }oryfmo} gd~cfiv dgraopfej

ro}ucp} zlfco }fducpgeohu}cv femrog}fej RHF ge` ro`umfej dgraopfej mh}p}% Ife`fej g mh}p oiiompfyo

}hcupfhe zfpl dfefdgc u~$irhep mlgrjo} ge` cfppco$ph$eh prge}gmpfhe mhddf}}fhe} zfcc loc~ gev ~rh~orpv

`h boppor bu}feo}}%

Plo Pomlehchjv $ Lf}phrv ) Pord}

MR] $ Moeprgc Ro}orygpfhe ]v}pod

G MR] f} ge feyoephrv ge` rgpo dgegjodoep }v}pod plgp iogpuro} g mlgeeoc dgegjor ge` mge fepojrgpo

zfpl g bhhafej oejfeo% Lhpoc} ge` gfrcfeo} u}o MR]} ph dgegjo plofr hze feyoephrv% G MR] mge

mhdduefmgpo zfpl J@]}# zlfml }phro} feihrdgpfhe irhd hplor MR]}% Fe plf} zgv# lhpocfor} mge feihrd

J@]} ge` HPG} plgp plov lgyo gygfcgbco feyoephrv ihr }gco# gcchzfej juo}p} ph bhha rhhd} u}fej hplor

}v}pod} bo}f`o} plo lhpoc} hze MR]%


6/38


FBO Feporeop Bhhafej Oejfeo ( Hecfeo Ro}orygpfhe ]v}pod

Ge FBO f} g J_F ,jrg~lfmgc u}or feporigmo& plgp mhdduefmgpo} zfpl g MR]% Fp f} u}o` bv juo}p} ph dgao g

ro}orygpfhe `frompcv zfpl g lhpoc hr gfrcfeo# zlfml ploe mhdduefmgpo} plf} feihrdgpfhe ph fp} hze MR]%

Ihr o|gd~co# g lhpoc zob}fpo mge lgyo ge FBO zlfml juo}p} u}o ph mloma gygfcgbfcfpv ge` dgao g

ro}orygpfhe rowuo}p% Plf} gcchz} }hdo ro}orygpfhe romhr`} ph bo g`ò` ph plo MR] guphdgpfmgccv bv plo

juo}p fe}pog` hi eomo}}fpgpfej g lhpoc dgegjor ph dgeugccv romhr` g ~lheo hr zgca$fe ro}orygpfhe#

}gyfej pfdo ge` dheov%

J@] Jchbgc @f}prfbupfhe ]v}pod

Ploro gro ihur dgkhr J@]} fe plo zhrc` ph`gv; Zhrc`}~ge# Gdgòu}# Jgcfcoh ge` ]gbro# ge` dgev hplor

dfehr heo}% J@]} gro u}o` ph dgao ro}orygpfhe} ihr ducpf~co gfrcfeo}# lhpoc}# mgr roepgc}# ge` hplor

yoe`hr}% Plo gfrcfeo feù}prv ifr}p mrogpo` J@]} ph }gyo pfdo he dgeugccv fe~uppfej ge` ~rhmo}}fej

icfjlp ro}orygpfhe `gpg% J@]} gro ph`gv u}o` bv ygrfhu} oepfpfo}# femcu`fej gfrcfeo}# prgyoc gjoemfo}#

HPG}# mgr roepgc}# lhpoc} ge` dhro ph dgegjo ge` ~rhmo}} ro}orygpfhe}%

J@]} rue he cojgmv }v}pod}# dogefej plgp plov gro ~hzoro` bv hup`gpo` mhò ge` doplh`}% Plf} f} g

cgrjo ~rhbcod ihr plo prgyoc feù}prv ihr dgev rog}he}% Hc` mhò mge hecv rue he hc` lgr`zgro# zlfml f}

bomhdfej lgr` ph ro~gfr ge` ro~cgmo% Plh}o zlh aeoz lhz ph ro~gfr ge` g`g~p cojgmv }v}pod} ropfro`

hr ihrjhp lhz ph u}o plod# ge` plo feihrdgpfhe zg} ch}p zfpl plod% Plf} zg} plo mgu}o hi Mhdgfr}

cojgmv }v}pod mrg}lfe 2>>0# mgu}fej =#6>> icfjlp} ph bo òcgvo` hr mgemoco` ge` }prge`fej g} dgev g}

2>>#>>> ~g}}oejor}% Mhdgfr ifro` plofr MOH hyor plf} cojgmv }v}pod igfcuro%

Ihr plo}o rog}he}# fp f} fd~hrpgep ph hze hr u}o g MR] ~hzoro` bv u~`gpo` pomlehchjv% Plo bo}p

}hcupfhe f} ph u}o g ]gg] MR] plgp f} u~`gpo` hyor pfdo g} pomlehchjv g`ygemo}# ph ~royoep iupuro

femhd~gpfbfcfpfo} ge` }v}pod igfcuro}%

Ph`gv# J@]} gro }pfcc u}o` fe heo zgv hr gehplor bv gfrcfeo}# lhpoc} ge` HPG} gcc hyor plo zhrc`% Ihr plo

pfdo bofej# fp f} }pfcc fd~hrpgep ph fepojrgpo ge feò~oeòep lhpoc MR] zfpl J@]} fe hròr ph boeoifp

irhd plo g``fpfhegc prge}gmpfhe} plov ~rhyfò%
http://www.cio.com/article/112103/Comair_s_Christmas_Disaster_Bound_To_Failhttp://www.cio.com/article/112103/Comair_s_Christmas_Disaster_Bound_To_Failhttp://www.cio.com/article/112103/Comair_s_Christmas_Disaster_Bound_To_Failhttp://www.cio.com/article/112103/Comair_s_Christmas_Disaster_Bound_To_Failhttp://www.cio.com/article/112103/Comair_s_Christmas_Disaster_Bound_To_Fail


7/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd :

G J@] mhdduefmgpo} zfpl ygrfhu} MR]} ~rhyf`fej ygrfhu} }oryfmo}# }uml g} gfrcfeo pfmaop}# lhpoc bhhafej}# ge` mgr roepgc}%

Lf}phrfmgccv# prgyoc gjoep} gmmo}}o` J@]} ph loc~ juo}p} dgao prgyoc ~cge}%

HPG Hecfeo Prgyoc Gjoemv

HPG} gro mhe}udor$igmfej zob feporigmo} ihr prgyoc bhhafej} dgev gro igdfcfgr zfpl ùo ph plofr igr$

rogmlfej g`yorpf}odoep mgd~gfje}% HPG} femcuò Hrbfp{# O|~o`fg# ^rfmocfeo# Prgyochmfpv ge` hplor}%

HPG} zoro mrogpo` ph jfyo prgyocor} plo gbfcfpv ph bhha plofr hze prgyoc ~cge} zfplhup eoo` hi

prg`fpfhegc prgyoc gjoemfo}% HPG} mhdduefmgpo zfpl dgev J@]} fe hròr ph ~rhmo}} ro}orygpfhe}# bupplov gc}h u}o plofr hze ~rh~rfopgrv }hipzgro%

HPG} pv~fmgccv `rfyo g jrogp ~ormoepgjo hi hecfeo ro}orygpfhe} ph lhpoc}# bup plov mcgfd g }ub}pgepfgc

mluea hi ogml prge}gmpfheu~zgr`} hi 2?/% Plov mge loc~ }occ g lhpoc} feyoephrv# bup plo mh}p hi plf}

~grpeor}lf~ mge mgu}o g lhpoc ph ch}o ge ueò}frgbco ~hrpfhe hi fp} ~rhifp}% Lhpoc hzeor} u}ugccv ~roior

plgp juo}p} bhha prgyoc `frompcv plrhujl plofr hze bhhafej oejfeo} fe}pog` hi HPG}# ge` ploe cf}p plofr

rhhd feyoephrv zfpl HPG} ge` J@]} zloe plov o|~omp fp ph hplorzf}o jh ue}hc`%


8/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 72 buupoow# Fem% zzz%buupoow%mhd 6

Plo ]hcupfhebuupoow} Mhddf}}fhe$Iroo Bhhafej Oejfeo hzoro` bv Mchu` @D]

buupoow }gp `hze zfpl lhpocfor} ge` feeaoo~or} gcc hyor plo zhrc` fe hròr ph ueòr}pge` plofr hecfeoro}orygpfhe eoo`}% Zfpl plf} feihrdgpfhe fe dfe`# buupoow ~rhùmo` g bhhafej oejfeo fepojrgpo` zfpl

plofr Mchu` @D] }hipzgro plgp lhpocfor} mge u}o ph mrogpo# u~`gpo# ge` o`fp plofr ~rh~orpv} feyoephrv#

rgpo}# }og}he}# ~rhdhpfhe} ge` dhro% Fp pgao} he plo chha# iooc ge` brge` hi plo lhpoc} zob}fpo ge`

hplor dgraopfej mhepoep joeorgpo` bv Mchu` @D]% buupoow phha mgroiuc }po~} ph oe}uro plgp plofr

bhhafej oejfeo }hcupfhe iucifcc} plo ihur mlgrgmporf}pfm} hi g wugcfpv MR]%

Ico|fbfcfpv

buupoow} mhddf}}fhe$iroo bhhafej oejfeo zg} ò}fjeo` ph bo g} ico|fbco g} ~h}}fbco# ph gmmhddh`gpo

plo ygrfhu} ge` `fyor}o eoo`} hi fe`fyfùgc lhpoc}% buupoow hiior} g eudbor hi ro}orygpfhe h~pfhe} plgp

gcc fepojrgpo zfpl buupoow} =9> Gegcvpfm}# ge` plofr bhhafej oejfeo mhdduefmgpo} ge` fepojrgpo} zfpl

g ygrfopv hi =r`$~grpv }oryfmo} ihr dg|fdud ico|fbfcfpv%

]FD^CO#LPDCODGFC IHRD

]hdo mcfoep} ~roior ph lge`co ro}orygpfhe rowuo}p} yfg odgfc% Ihr plod# buupoow hiior} g mhd~copocv

mu}phdf{gbco hecfeo ro}orygpfhe ihrd plgp }oe`} wuorfo} ph plo lhpoc dgegjor} odgfc febh|%


10/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 7>

O\GD^CO PFORRG GPGMGDG LHPOC )]^G


11/38


M_]PHD RO]ORYGPFHE _RCHplor mcfoep} gcrog`v lgyo bhhafej oejfeo }hcupfhe} lh}po` oc}ozloro# ge` zhuc` ~roior ehp ph `f}ru~p

plofr murroep# zhrafej }hcupfhe% Ihr plod# buupoow ~rhyf`o} g mu}phd ro}orygpfhe _RC ro`fromp# }h plgp

juo}p} gro `frompo` ph plo lhpoc} bhhafej oejfeo gipor mcfmafej plo ro}orygpfhe bupphe he plo zob}fpo%

O\GD^CO JGR@OE MH_RP LHPOC


12/38


=R@^GRPV BHHAFEJ OEJFEObuupoow mheeomp} ph =r`$~grpv bhhafej oejfeo}# zrg~~fej plofr oejfeo fe buupoow} _F# ~rhyf`fej mcfoep}

zfpl mhe}f}poep brge`fej ge` g boppor u}or o|~orfoemo%

MR]]VEMLRHEF[GPFHELhpoc hzeor} mge u}o buupoow} MR] ]vem iuempfhe ph fepojrgpo zfpl plfr` ~grpv mlgeeoc dgegjor} ph

hiior feyoephrv ph HPG}% Plo fepojrgpfhe f} mhd~copo% Gev mlgejo} dg`o ph feyoephrv hr dgraopfej

mhepoep# }uml g} ~lhph}# gro roicompo` fe plo bhhafej oejfeo# ge` gev mlgejo} dg`o ph rgpo} ge`

gygfcgbfcfpv irhd plo =r` ~grpv mlgeeoc dgegjor gro gc}h roicompo` fe plo bhhafej oejfeo%


13/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 7=

O\GD^CO G@RFIP LHPOC )]^G

B__POOW] MHDDF]]FHE IROO BHHAFEJ OEJFEO

Lhpocfor} mge mlhh}o ph u}o buupoow} MR] ph dgegjo plofr ~rh~orpv} feyoephrv# rgpo}# }og}he} ge`gygfcgbfcfpv% Plov mge chj$fe ph BgmaHiifmo ph }op$u~ plofr feyoephrv# ge` dgao mlgejo} rogc pfdo

zloeoyor plov zf}l%


14/38


O\GD^CO IH\ LHCCHZ BO@ )BROGAIG]P

]fd~cfmfpv

Plo jhgc hi g wugcfpv bhhafej oejfeo f} ph lgyo fp rue fp}oci zfpl dfefdgc lhpocfor feporgmpfhe zlfco

dgfepgfefej ~hzor ge` ico|fbfcfpv ph lge`co mhd~cfmgpo` rowuo}p}% = r`$~grpv fepojrgpfhe pgao} g cfppco

feihrdgpfhe ge` plo ~u}l hi g bupphe ph iuccv }op$u~% Joppfej }pgrpo` zfpl buupoow} mhddf}}fhe$iroo

bhhafej oejfeo lg} g eudbor hi }po~} ò~oe`fej he ro}orygpfhe mhd~co|fpv# bup ogml heo f} ~ro}oepo`

fe g }prgfjlp$ihrzgr`# }fd~co dgeeor%

_}or O|~orfoemo

Ogml dhùco zfplfe plo BgmaHiifmo lg} g ò`fmgpo` iuempfhe ge` ~ur~h}o ò}fjeo` zfpl gpprgmpfyo

mlrhdo plgp fd~rhyo} u}gbfcfpv% @gpg f} mcogrcv hrjgef{o` ge` ~ro}oepo` fe g rog`gbco# fepufpfyo#

feporgmpfyo zgv%


15/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 7?

Juo}p} }oo ge gpprgmpfyo bhhafej oejfeo J_F plgp plov gcrog`v aehz lhz ph u}o fp mhdo} zfpl fepufpfyo

mheprhc} u}o` bv o}pgbcf}lo` HPG} ge` bhhafej oejfeo}# hrjgef{o` fe g chjfmgc dgeeor%

Mh}p Oiiompfyo

_ecfao hplor MR]} ge` FBO}# buupoow} bhhafej oejfeo f} mhddf}}fhe$iroo% Plov `hep pgao g `fdo irhd

gev prge}gmpfhe ~rhmo}}o` bv plo bhhafej oejfeo% =r`$~grpv FBO} hr MR]} fepojrgpo` zfpl buupoow}

Mchu` @D] dgv }pfcc mlgrjo g mhddf}}fhe# zlfml buupoow mgeehp mheprhc# bup buupoow} ~rh~rfopgrv FBO

f} zlhccv mhddf}}fhe$iroo%

Lhpoc hzeor} aoo~ 7>>/ hi oyorv prge}gmpfhe ~rhmo}}o` bv buupoow} mhddf}}fhe$iroo bhhafej oejfeo#

ihr buupoow} jhgc f} ph loc~ lhpoc} fd~rhyo RHFg }oryfmo mhd~copocv mhyoro` bv plo Mchu` @D]

}ub}mrf~pfhe%

buupoow} Mhddf}}fhe$Iroo Bhhafej Oejfeobuupoow} mhddf}}fhe$iroo FBO f} ge femro`fbcv ~hzoriuc }pgpo$hi$plo$grp MR] plgp jfyo} lhpocfor}

mhd~copo mheprhc hyor gcc g}~omp} hi plo ro}orygpfhe ~rhmo}}% Fp mhdbfeo} rfml `gpg ge` fepoccfjoep

ro~hrp} zfpl ge fepufpfyo feporigmo# }fd~cfivfej plo }op$u~ ~rhmo}} ge` ~rhyf`fej `opgfco` ro}ucp} fe rogc$

pfdo%

Plo Bhhafej O|~orfoemo

buupoow lg} roifeo` plo hecfeo bhhafej ~rhmo}} feph plroo ~rfdgrv }po~}; ]ogrml# ]ocomp ge` Mhd~copo%

Plovyo hrjgef{o` plofr FBO gmmhr`fej ph g chjfmgc ichz plgp ehp hecv iuempfhe} bup gc}h chha} yf}ugccv

g~~ogcfej%

]OGRMLJuo}p} mge }ogrml g mgcoe`gr ihr gygfcgbfcfpv ge` fe~up bg}fm }pgv feihrdgpfhe# femcu`fej eudbor hi

juo}p}# eudbor hi efjlp} ge` gev ~rhdhpfhegc mh`o}%


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17/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 7:

]OCOMPPlo FBO ploe }lhz} juo}p} plo gygfcgbco rhhd feyoephrv bg}o` he plofr ~royfhu} }ocompfhe% Irhd loro#

juo}p} mge }oo rhhd `opgfc}# ~lhph} ge` gygfcgbco rgpo}%

Gipor }ocompfej g rhhd# juo}p} gro ~ro}oepo` zfpl g cf}p hi gygfcgbco g``$he} g} u~$}occ h~~hrpuefpfo}%


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Dhbfco Bhhafej Oejfeo

buupoow} mhddf}}fhe$iroo FBO f} gc}h h~pfdf{o` ihr dhbfco òyfmo}# ò}fjeo` ph pgao g`ygepgjo hi plo

feicu| hi cg}p$dfeupo dhbfco bhhafej}% Cfao plo zob FBO# plo dhbfco FBO f} fepojrgpo` zfpl Mchu` @D] ph

pgao he plo lhpoc} chha# iooc ge` brge`fej# }h plgp gcc mlgejo} dgò irhd zfplfe BgmaHiifmo gro

fe}pgepcv roicompo` ph plo dhbfco bhhafej oejfeo%


20/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 2>

=9> Gegcvpfm}

Zloplor hr ehp plo lhpocfor mlhh}o} ph fepojrgpo zfpl g = r`$~grpv MR] hr u}o buupoow} mhddf}}fhe$iroo

bhhafej oejfeo# buupoow jgplor} gcc bhhafej `gpg ge` ~ro}oep} fp fe plo ihrd hi `opgfco`# feporgmpfyo

mlgrp} ge` jrg~l} mgcco` =9> Gegcvpfm}% Loro# mcfoep} mge }oo plofr phpgc bhhafej}# zloro plov mgdo

irhd# zlfml mlgeeoc} `rfyo plo dh}p hecfeo bhhafej}# zlfml rhhd} gro zhrpl dhro dheov# plo `hccgrgdhuep hi hrjgefm }ogrml oejfeo aovzhr`}# ge` dhro%


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Rgpo}

Lhpocfor} mge u}o buupoow} mhddf}}fhe$iroo bhhafej oejfeo ph cf}p plofr iucc# rgma rgpo# ge` g} dgev

bo}p ge` wugcfivfej rgpo} g} plov mlhh}o%

I_CC RGPO]Iucc Rgpo} gro plo dg|fdud ~rfmo g rhhd mge oyor jh ihr# zfpl eh `f}mhuep} hr }og}hegc oiiomp} fe~cgmo%


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BO]P GYGFCGBCO RGPO]Bo}p Gygfcgbco Rgpo} gro plo mlog~o}p ~rfmo} lhpocfor} zfcc gcchz rhhd} ph bo }hc` ihr% Mcfoep} mge

}~omfiv uefwuo rgpo} ~or rhhd ge` ~or `gv# fi `o}fro`%


23/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 2=

O\GD^CO ]OG]HEGC BO]P GYGFCGBCO RGPO] FE OIIOMP


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W_GCFIVFEJ RGPO]Wugcfivfej Rgpo} gro }~omfgc `f}mhuep} plgp mge hecv bo hbpgfeo` zloe juo}p} doop plo wugcfifor# }uml

g} lgyfej ge od~chvoo irfoe`} ge` igdfcv `f}mhuep mh`o# ihr o|gd~co%


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Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 2?

O\GD^CO W_GCFIVFEJ RGPO MH@O FE]ORPFHE

MLFC@ GE@ D_CPF^CO G@_CP RGPO]

Mcfoep} mge mlhh}o zloplor hr ehp ploro f} g `fiioroep rgpo ~or rhhd ihr ducpf~co gùcp} ge` mlfc`roe%

Lhpocfor} mge }~omfiv plo dg|fdud eudbor hi gùcp} ge` mlfc`roe gcchzo` ~or rhhd zloe òifefej

rhhd }prumpuro# ge` ploe g`` `fiioroep rgpo} irhd plo ~rfmfej dhùco%

Pg|o} ge` Ioo}

Oyorv egpfhe# }pgpo# ~rhyfemo# ge` rojfhe lg} fp} hze uefwuo pg| ge` ioo }prumpuro% buupoow}

mhddf}}fhe$iroo bhhafej oejfeo g`g~p} ph plf} bv ~rhyf`fej mcfoep} zfpl g mu}phdf{gbco# òpgfco` pg|

ge` ioo }prumpuro }v}pod% Mcfoep} mge mrogpo g} dgev pg|o} ge` ioo} g} plov zf}l# phjjco plod he hr

hii# }ocomp zlgp afe` hi ioo plov gro# jfyo plod g ~ormoepgjo ygcuo hr g icgp ygcuo# mlgrjo plod ~or

rhhd hr ~or ~or}he# ge` dhro%


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27/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd 2:

]og}he}

Lhpocfor} mge mrogpo }og}he} plgp dgegjo `fiioroep rgpo} hyor pfdo% Ihr o|gd~co# mcfoep} mge g~~cv

dhro o|~oe}fyo bo}p gygfcgbco rgpo} ph g chz }og}he# ge` dhro o|~oe}fyo rgpo} ph g lfjl }og}he%


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O\GD^CO G@@$HE] G] PLOV G^^OGR FE PLO BHHAFEJ OEJFEO


30/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd =>

Mro`fp Mgr`}

Mcfoep} mge mlhh}o ph rowufro ~gvdoep feihrdgpfhe hr ehp% Fi pureo` he# plov mge }~omfiv zlfml mro`fp

mgr`} plov gmmo~p# zloplor hr ehp plov rowufro g }omurfpv mh`o# ge` zloplor hr ehp ph guphdgpfmgccv

}oe` g mgemoccgpfhe odgfc ph juo}p}% Fi gmpfyo# mro`fp mgr` feihrdgpfhe hbpgfeo` plrhujl plo FBO zfcc bo

}omurocv }phro` zfpl plo ro}orygpfhe feihrdgpfhe zfplfe BgmaHiifmo% Mcfoep} mge ploe ~rhmo}} plo mro`fpmgr` feihrdgpfhe zloe rog`v%

Mu}phd Do}}gjfej

Lhpocfor} mge mu}phdf{o plofr bhhafej oejfeo do}}gjfej ph aoo~ g mhe}f}poep lhpoc brge` ge` ~rhyf`o

}~omfifm `frompfhe}%


31/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd =7

J_O]P FEIHRDGPFHE

Plf} mu}phd do}}gjo g~~ogr} he plo bhhafej oejfeo mloma$hup ~gjo# zloro plo juo}p fe~up} ~or}hegc

feihrdgpfhe ge` mro`fp mgr` `opgfc}%

PLGEA VH_ ^GJOLhpocfor} mge mu}phdf{o plofr Plgea Vhu ~gjo# zlfml f} ~ro}oepo` ph juo}p} gipor plov mhd~copo plofr

hecfeo ro}orygpfhe%


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RO]ORYGPFHE MHEIFRDGPFHE ODGFCLhpocfor} mge zrfpo mu}phd odgfc} plgp gro guphdgpfmgccv }oep ph juo}p} bv plo }v}pod gipor plov ifef}l

plofr hecfeo ro}orygpfhe% Plf} mge femcu`o iurplor fe}prumpfhe} ge` mhepgmp feihrdgpfhe%

RO]ORYGPFHE MGEMOCCGPFHE ODGFCZloe g juo}p mgemoc} g ro}orygpfhe# lhpocfor} mge jh feph plo BgmaHiifmo ge` dgeugccv mgemoc plo

ro}orygpfhe% Plf} odgfc f} guphdgpfmgccv }oep ph juo}p} gipor plo ro}orygpfhe f} mgemoco`# ge` mge bo

mu}phdf{o` bv plo lhpocfor%


33/38

Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd ==

Chmgcf{gpfhe

Mu}phd do}}gjfej zfplfe plo FBO mge bo chmgcf{o` feph gev eudbor hi cgejugjo} u}fej buupoow}

chmgcf{gpfhe phhc% Mcfoep} mge dgeugccv prge}cgpo ogml ~fomo hi do}}gjfej# zlfml f} guphdgpfmgccv

~ro}oepo` ph juo}p} bg}o` he plofr cgejugjo }ocompfhe# hr plov mge u}o Jhhjco Prge}cgpo ph

guphdgpfmgccv prge}cgpo plo hrfjfegc mh~v feph plo pgrjopo` cgejugjo%

Ro}orygpfhe Dgegjodoep

Irhd heo }mrooe# mcfoep} }oo g lfjl$coyoc hyoryfoz hi plofr h~oe# mch}o` ge` mgemoco` ro}orygpfhe}%

Plov mge dgeugccv mrogpo eoz ro}orygpfhe} ihr ~lheo hr zgca$fe}# dgao ehpo} gbhup mu}phdor}#

~rhmo}} }~omfgc rowuo}p}# }ogrml ihr ~g}p ro}orygpfhe} ge` o|~hrp plf} `gpg ph }~rog`}loop}%


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Mu}phdor Feihrdgpfhe

Mcfoep} mge }gyo ge` gmmo}} mu}phdor feihrdgpfhe ihr iupuro roioroemo% Plov mge `hzechg` mu}phdor

òpgfc} g} g }~rog`}loop# ihr dgraopfej ~ur~h}o} cfao odgfc mgd~gfje}%

Feyoephrv Gygfcgbfcfpv

Mcfoep} lgyo ~romf}o mheprhc hyor plo gygfcgbfcfpv hi plofr feyoephrv% Ploro gro pzh h~pfhe}; dgeugc ge`

guphdgpfm dhò% Zfpl guphdgpfm dhò# g rhhd f} guphdgpfmgccv rodhyo` irhd gygfcgbco feyoephrv g}

}hhe g} fp f} ro}oryo` bv g juo}p u}fej plo bhhafej oejfeo% Zfpl dgeugc dhò# gcc rhhd} rodgfegygfcgbco ihr bhhafej uepfc plo mcfoep dgeugccv mch}o} g rhhd irhd zfplfe BgmaHiifmooyoe fi plo rhhd

f} gcrog`v ro}oryo` u}fej plo bhhafej oejfeo%


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Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd =?

DGE_GC DH@O


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G_PHDGPFM DH@OPlf} lfjl$coyoc hyoryfoz gmp} g} ge gygfcgbfcfpv mgcoe`gr ph }lhz lhpocfor} zlgp gygfcgbco feyoephrv plov

lgyo% Plov mge dgeugccv hyorrf`o ogml cf}pfej fi plov mlhh}o bv mch}fej hr h~oefej `gv} ge` rhhd}%


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Mh~vrfjlp 2>72 buupoow# Fem% zzz%buupoow%mhd =:

O\GD^CO $GYGFCGBFCFPV MGCOE@GR

Juo}p} zfcc }oo g rogc$pfdo mgcoe`gr hi plo lhpoc} gygfcgbco feyoephrv%

]uddgrvbuupoow lg} }prfyoe ph mrogpo ge hecfeo ro}orygpfhe }v}pod mhd~gpfbco zfpl g zf`o rgejo hi o|pgep

}hcupfhe}% Plofr hze FBO f} mhd~copocv mhddf}}fhe$iroo# }gyfej lhpocfor} dheov zlfco femrog}fej

hmmu~gemv ge` fd~rhyfej RHF% Plofr FBO mge bo fepojrgpo` zfpl MR]} fe hr`or ph mhdduefmgpo zfpl

J@]} ge` HPG}# ge` plofr dhbfco h~pfdf{o` }hcupfhe oekhv} gcc plo }gdo iogpuro} g} plo zob yor}fhe%

MhepgmpIhr dhro feihrdgpfhe# buupoow# fem% mge bo rogmlo` u}fej plo ihcchzfej mhepgmp feihrdgpfhe%

buupoow# fem%70?? EZ Cogrv Zgv]ufpo 2?>]ogppco# ZG# 6:

^lheo; !7 ,>& :=0$7:96Odgfc;feihNbuupoow%mhdZob;lpp~;((zzz%buupoow%mhd
mailto:[email protected]:[email protected]://www.buuteeq.com/http://www.buuteeq.com/http://www.buuteeq.com/mailto:[email protected]


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Jch}}grv hi Pord}

HPG; Hecfeo Prgyoc Gjoemv% Plov roprfoyo feihrdgpfhe irhd J@]} ge` MR]} ph ~rhyfò prgyocor} zfpl g

moeprgcf{o` zgv ph bhha dgev pv~o} hi ro}orygpfhe}%

FBO; Feporeop Bhhafej Oejfeo% G J_F plgp mhdduefmgpo} zfpl g MR]# gcchzfej juo}p} ph bhha rhhd}`frompcv irhd g lhpoc hecfeo%

MR]; Moeprgc Ro}orygpfhe ]v}pod% G }v}pod lhpocfor} u}o ph dgegjo ge` hrjgef{o plofr feyoephrvgygfcgbfcfpv ge` ph h~oe# mch}o ge` hplorzf}o ~rhmo}} ro}orygpfhe}%

J_F; Jrg~lfmgc _}or Feporigmo% Plf} f} plo yf}ugc g}~omp hi ge FBO hr MR] plgp mhdduefmgpo}iuempfhegcfpv ge` gcchz} juo}p} ph dgef~ucgpo `gpg%

J@]; Jchbgc @f}prfbupfhe ]v}pod% Mhdduefmgpo} zfpl MR]} irhd gfrcfeo}# lhpoc}# mgr roepgc }oryfmo} ge`dhro gcc hyor plo zhrc`# mhdbfefej plod gcc feph heo `gpgbg}o%

BHHAFEJ OEJFEO; ]oo FBO%

HECFEO RO]ORYGPFHE ]V]POD; ]oo FBO%

BFCCBHGR@ OIIOMP; Lhpoc} ehpfmo plgp plov }oo dhro `fromp hecfeo ro}orygpfhe} gipor cf}pfej rhhd} zfplge HPG% Plf} f} bomgu}o juo}p} u}o HPG} ihr `f}mhyorv# ge` ploe mhepfeuo plofr prgyoc ro}ogrml bv jhfejph plo lhpoc zob}fpo `frompcv# zloro plov mge dgao ge hecfeo ro}orygpfhe% Plf} f} mgcco` plo BfccbhgrÒiiomp%

@FROMP HECFEO RO]ORYGPFHE; G ro}orygpfhe dgò `frompcv irhd plo lhpoc} hze MR]%

]OGRML OEJFEO]; Zob}fpo} cfao Jhhjco plgp juo}p} u}o ph ife` lhpoc zob}fpo}%

]GG]; ]hipzgro g} g ]oryfmo% ]gg] f} }ub}mrf~pfhe$bg}o% Bomgu}o hi plf}# ]gg] òyoch~or} gro iroo phu~`gpo plo }oryfmo hyor pfdo g} pomlehchjv oyhcyo}# oe}urfej plgp lo ~rhùmp eoyor bomhdo} hup`gpo`%

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