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SCHEDULE OF EVENTSSCHEDULE OF EVENTS

Join the National Pest Management Association (NPMA) and the National Wildlife Control Operators Association (NWCOA) for an educational program that will provide both technical and business-related information to professionals who are involved in wildlife management or are considering offering this valuable add-on service.

The program at the Wildlife Expo combines training and education with networking opportunities and the chance to check out the newest technology and services in the Exhibit Hall. Whether you are a large company or a one-man shop, use this opportunity to grow this segment of your business by attending this unique meeting.

THE EXHIBIT HALLA centerpiece of the meeting is the Exhibit Hall — the largest tradeshow dedicated to wildlife and nuisance bird management. During the program there are several events held in the Exhibit Hall that allow you ample time to meet with vendors and test out new products in an intimate setting.

CERTIFIED PROFESSIONAL TRAINING COURSESIn conjunction with the Wildlife Expo, NWCOA is offering Certified Professional Training Courses for technicians. This unique opportunity is only available at the Wildlife Expo. After completion of any course, the student will receive credentials, use of the logo mark in marketing materials, and a certificate of completion. These courses are offered at an additional fee and you can pick and choose which ones you would like to attend on the registration form.

HOTEL INFOTo make your reservations at the Harrah’s New Orleans Hotel, call (877) 466-7847 and mention code S01NPM8 by January 5 to receive the group rate of $164 per night. After January 5, rooms and rates are subject to availability.

TUESDAY, JANUARY 3011:00 a.m. – 6:30 p.m.Registration

5:00 p.m. – 6:30 p.m.Welcome Reception & Exhibits

WEDNESDAY, JANUARY 317:00 a.m. – 5:00 p.m.Registration

7:00 a.m. – 8:30 a.m.Continental Breakfast & Exhibits

8:30 a.m. – 10:00 a.m. Navy SEALs: Climbing the Ladder to Becoming a Top-Tier Operator Darren “McB” McBurnett, Retired Navy SEAL

Darren McBurnett is a highly decorated combat veteran, Navy SEAL and diversely skilled operator. As a SEAL platoon leader, he has deployed over eight times into combat zones in four theaters of war. With a 23-year+ career as a United States Navy SEAL,

he has operated with multiple SEAL teams to include; SEAL Team One, SEAL Team Two, SEAL Team Three, SEAL Team Four and SEAL Team Eight. While McBurnett has had a successful Navy career, he is also an award-winning photographer, videographer and a well-versed speaker.

McB will share his formula for mastering the basics, as well as a solid decision-making matrix that aids in making difficult decisions under fire. He will tie these principles together with the aspects of Navy SEAL character to illustrate how they are all integral to becoming a top-tier operator in any field.

10:00 a.m. – 10:15 a.m.Refreshment Break

CONCURRENT SESSIONS10:15 a.m. – 11:15 a.m.Using Old Techniques and New Technology for Rodent ControlTimothy Madere, City of New Orleans Mosquito, Rodent, and Termite Control BoardThis presentation provides an overview of over-looked rodent tracking and trapping techniques as well as a look at new technology with an explanation of why and how you should incorporate the use of these into rodent control work.

Google Adwords in the Wildlife Control Industry: Optimize Visitors to Quality Leads Douglas Wegener, Google; Andy Patel, K-3 TechnologiesThis presentation is geared towards wildlife removal specialists looking to get quality leads on the internet.  Google Adwords is a Pay-Per-Click program that can get expensive.  Doug and Andy will teach NWCOA members how to do it right; from setting up Adwords effectively, create landing pages, make their program better over time, and monitor real results.  They will also provide insights to new strategies that work only in this industry. 

CONCURRENT SESSIONS11:30 a.m. – 12:30 p.m.Working at HeightsKeith Markun – BEAST Wildlife Solutions; Chris Sims, Eco Wildlife Solutions, LLCThis presentation will address safety and best practices for ladders, ropes and steep pitches. This information will enable you to take on those hard-to-reach jobs with confidence and help make your company more profitable.

Connecting with Clients Using Joist to Create SalesCharles Holt, Advantage Wildlife RemovalWhen you use the Joist App to illustrate exclusion ideas to clients, they get a clear picture of how you will solve their wildlife problem - resulting in higher sales. This presentation will showcase live case study reports generated during this presentation to illustrate the features of this free app.

SCHEDULE OF EVENTS

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12:30 p.m. – 1:45 p.m.Lunch & Exhibits

1:15 p.m. – 1:45 p.m.Learn How to Become a CWCP

CONCURRENT SESSIONS1:45 p.m. – 2:45 p.m.Euthanasia: The Good, The Bad, The UglyStephen Vantassel, Wildlife Control ConsultantThis class will discuss the various ways WCOs can dispose of their catches. We will define the differences between euthanasia, humane killing, relocation, translocation and discuss the pros and cons of each. Finally, we will explain why these terms are important to understand and incor-porate into your conversations with customers, media and in your marketing.

Zoonotic Disease and the Animal Control Professional: What You Wish You Didn’t Have to Know but Absolutely Must!Dr. Jay Tischendorf , American Ecological Research InstituteAnimal control personnel are at high risk for zoonotic dis-eases. This presentation will cover many of these diseases, including the primary host species, routes of transmission, and their signs, and symptoms. Several dangerous, newly emerging maladies will be discussed. Real-life cases will be cited to enhance the learning. There will be special focus on risk prevention and biosecurity/hygiene.

2:45 p.m. – 3:15 p.m.Refreshment Break & Exhibits

CONCURRENT SESSIONS3:15 p.m. – 4:15 p.m.Elevating Your Business with a Bucket Truck: A Hands-on Demo Tommy Rains, Cape Fear Wildlife Control, LLCHow much money do you spend on lift rental? How safe do you feel atop a 40-foot ladder? Hear and see how a bucket truck with a 45-foot reach has paid for itself while increasing employee safety and bottom line. The second half of this presentation will be a hands-on demo of this 45-foot aerial lift.

Proper Attic Remediation: What’s the Big Deal?Jesse Fraser, Critter Control of NHThis presentation will provide a short discussion on proper remediation of attics which will include an outline of some of the pitfalls like not going far enough with

pathogen protection and not adding air sealing and proper ventilation. Jesse will share a video process of a proper attic remediation which will include process, tools, products and staff needed; and address the proper ways to complete the job. He will cover the benefits of and use of spray foam in attics and crawlspaces. Finally, he will discuss training certifications available in mold, asbestos, lead etc.

WILDLIFE EXPO AFTER HOURSThis is an optional, add-on session being offered as an additional opportunity to learn and grow your business.

4:15 pm – 7:15 pm RIDGE-GUARD Installer Certificate: Advanced Sales and Installation Techniques for RIDGE-GUARDTony Siri, AAC DistributingRegister separately for this hands-on opportunity on the registration form. The cost for the session will be $25

per person or $50 for non-members.

The staff of RIDGE-GUARD will be presenting the benefits and uses of the

new roof ridge vent exclusion product. This will include advanced sales skills to professionally present and educate your customers on roof vent issues, benefits of RIDGE-GUARD, and how to close the sale. In this presentation, NWCOA and NPMA members will also be able to do a tear off and re install of a roof vent and ridge cap, installing wire mesh (the old way) on a large model roof. They also will then get hands on experiences with an actual install of RIDGE-GUARD. This process will give a great understanding and respect of the time savings and money-making potential of RIDGE-GUARD.

THURSDAY, FEBRUARY 17:30 a.m. – 4:00 p.m.Registration

8:00 a.m. – 9:00 a.m.Continental Breakfast & Exhibits

9:00 a.m. – 10:00 a.m.The 21st Century WCOChris O’Banion, Advanced Wildlife ManagementThere have been lots of technological advances in recent years, along with the development of many products designed specifically for the NWCO. This presentation will discuss these methods, technologies, and products; and give real life examples showing their use. We will discuss the financial benefits and improved efficiency that can be associated with utilizing newer technologies.

10:00 a.m. – 10:15 a.m.Refreshment Break

CONCURRENT SESSIONS10:15a.m. – 11:15 a.m.Metal Work 101: Using Steel as Functional Yet Aesthetic Exclusion MethodRichard Hodges, Patriot Wildlife Control; Patrick Faulkner, Patriot Wildlife ControlThis session will focus on custom design, fabrication and installation methods to address wildlife exclusion of construc-tion design access points common to residential houses at soffit-to-roof returns, fascia eaves, and attic gable vents. Tools, materials, and methods will be covered.

Preparing for the Unexpected JobsRay Hartley, Intrepid Wildlife ServicesHave you ever been unprepared for an unexpected job? This session will help others prepare for these unexpected calls. From emergency services to a request to remove a not-so-common for the time of year nuisance animal, Ray will highlight some unusual calls and how he’s handled them by making tools or devices to remove the animal. In addition, he’ll share how to pack equipment for the just-in-case call to minimize space usage in your truck. Being prepared for the unexpected is a very important part of our work. Preparation to overcome this challenge can save time and money and add to your bottom line!

CONCURRENT SESSIONS11:30 a.m. – 12:30 p.m.Job Lead Acquisition Mike Hurley, Animal Control SolutionsAcquiring new jobs is critical to a company’s growth. In this presentation, we will discuss several sources for job leads (internet, referral services, etc.) and the many ways to maximize each and every lead to turn it into a job!

Protecting Buildings from Pest BirdsHeath Waldorf, Bird Control AdvisoryBird control work is wildly different from terrestrial wildlife control and needs to be treated as such for providers of this service to be successful. There are several considerations that must be planned for to properly sell and deliver quality results in this niche field. Heath will discuss specialized elements of safety, risks associated with success, and strategies for engaging customers when this lucrative opportunity presents itself. This program is intended to engage the audience by applying real-world examples of problems and solutions encountered in the field and leave them with at least that one nugget of gold that they can apply to their day to day operation or long-term strategy.

12:30 p.m. – 2:00 p.m.Lunch & Exhibits

1:00 p.m. – 2:00 p.m.NPMA Wildlife Committee Meeting

2:00 p.m. – 2:30 p.m. NWCOA General Membership Meeting (All conference participants welcome)

CONCURRENT SESSIONS2:30 p.m. – 3:30 p.m.How to Sell Snake ServicesMichael Beran, Wildlife Command CenterThis session will provide an exact script in how to sell snake services, how to avoid call backs, how to upsell the obvious seal up against rats, mice, bats, birds (food sources). We will talk about why snake repellents fail and how to sell on that failure. Basic snake biology and specifics of snake Jacobson’s organ, also called vomeronasal organ and other good-to-know information on how to make grand money working with snakes. Live snakes for identification purposes provided by David & Karen Milliken.

Squirrels and Raccoons: A WCO’s Bread and ButterKevin Cornwell, Cornwell’s Wildlife Control This presentation is a snapshot of these “cornerstone” species for the wildlife control industry. Handling these money-makers correctly can create an on-going stream of revenue that can grow a solid base for your business. We will cover basic biology, inspection and identification, as well as common removal and exclusion methods. Geared more towards the beginner, but there is something for everyone!!

3:30 p.m. – 3:45 p.m.Refreshment Break & Exhibits

CONCURRENT SESSIONS3:40 p.m. – 4:45 p.m.PCP Air Guns in the Wildlife IndustryChris Sims, Eco Wildlife Solutions; Jim Walton, Farm Snipers, LLCOffering the WCO a primer on air rifle usage in the wildlife industry. We will offer the operator information on proper gun choice, pellet types, optics usage, and how to locate, sell and price jobs. This presentation will also touch on air gun safety in the industry. We are including the perspective of a professional invasive species sniper specialist who will be on hand to offer his view point on air guns in the wildlife industry.

Aerial Wildlife Control WorkMike Reed and Beth Christianos, Wildlife Capture ManagementMost of us keep our boots planted firmly on the ground (or ladder rung) in the performance of our daily work. However, there are many types of wildlife control down from the air. This presentation will use some amazing film footage to highlight some of the wildlife control work down from the sky!

5:30 p.m. – 9:00 p.m.Final Night Banquet & NWCOA Awards Ceremony

SCHEDULE OF EVENTSSCHEDULE OF EVENTSSCHEDULE OF EVENTS

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In conjunction with the 2018 Wildlife Expo, the National Wildlife Control Operators Association (NWCOA) is offering Certified Professional Training Courses for technicians. After successful completion of any course, the student will receive credentials, use of the logo mark in marketing materials and a certificate of completion.

MONDAY, JANUARY 29 & TUESDAY, JANUARY 308:00 a.m. – 5:00 p.m. (both days)NWCOA Certified Basic Wildlife Control Operator Training CourseNWCOA Master Instructors and Certified NWCOA Instructors

The NWCOA Certified Basic Wildlife Control Operator Training Course will be offered by NWCOA to train new and

current WCOs that perform wildlife management services in or on residential and commercial properties. This course is a two day, hands-on classroom style training course taught by Master NWCOA Instructors and Certified NWCOA Instructors. Course topics include bats, birds, squirrels and other commonly encountered problem species, animal biology, animal handling, euthanasia, inspection, safety, and more. Upon successful completion of this course and a test, the WCO will receive a certificate of completion, use of the logo mark in marketing materials and become a Certified Basic Wildlife Control Operator.

8:00 a.m. – 5:00 p.m. (both days)NWCOA Advanced Wildlife Control Operator Training Course NWCOA Certified InstructorsThe NWCOA Certified Advanced Wildlife Control Operator Training Course will be offered by NWCOA to train established WCOs that perform wildlife management services in or on res-idential and commercial properties. This course is a two day, in depth look at topics central to professional operation of a wild-life management company. It is structured as a practical, case study classroom style training course taught by Master NWCOA Instructors and Certified NWCOA Instructors. Technical course topics include: advanced inspection and exclusion, advanced removal techniques and tools, specialty species information on bats, venomous and non-venomous snakes and reptiles, as well as ground squirrels, moles, voles and commensal rodents, and advanced discussion of zoonotics. Management topics include: advanced safety, sales and marketing, and business management practices. Upon successful completion of this course and a test, the WCO will receive a certificate of completion, use of the logo mark in marketing materials and become a Certified Advanced Wildlife Control Operator. Prerequisite: Participants must hold a current NWCOA Basic Wildlife Op-erator Certification or pass the Basic Wildlife Control Operator test online (for a fee of $100) prior to attending the Advanced Wildlife Control Operator class. For more information, please call NWCOA at (855) Go-NWCOA.

TUESDAY, JANUARY 308:00 a.m. – 5:00 p.m.Avitrol Certification CourseSheldon Dillingham, Avitrol Corporation

Avitrol’s Certification Course is geared towards equipping technicians to treat even the most difficult bird problems! The course provides both educational

and practical strategies for implementing successful bird control techniques. This is a single-day, interactive training that

begins with an introduction to understanding bird problems, discussing difficulties in bird management, and the treatment options available. In this course, you will learn how to: Commu-nicate the importance of bird management to clients, Market bird control for your region, Combat negative perceptions in bird control, Identify best treatment practices based on the bird species, Generate new bird leads, Price bird jobs, Utilize tech-nology in bird control, and Mitigate risk for sensitive job sites.

At the completion of this course, you will become an Avitrol Certified Applicator, be issued an applicator ID number, and be given a certificate of completion. This will also enroll you in the Avitrol VIP Membership program, and provide you with exclusive, early access to new products and services!

Note: Your state may require additional licenses or certification to use some Avitrol products.

FRIDAY, FEBRUARY 28:30 a.m. – 5:00 p.m.NWCOA Bat Standards Certified Training Course (Part 1)Certified NWCOA Instructors

The NWCOA Bat Standards will be offered by NWCOA to aid in the survival and future of bats in the North America, as well as educate those who perform bat exclusion services in residential and commercial structures. The Bat Standards Certified Course

(Part 1) covers bat biology (little brown bat, big brown bat, free-tailed bats, and pallid bat), bat behavior, bat identification, bat morphology, service agreement language for bat removal and guano removal, seasonal restrictions, inspection techniques, equipment, safety, detailed exclusion techniques, job pricing, decontamination techniques, rabies, bat handling, updated white-nose syndrome information, and much more.  This course is a one day, classroom style training course taught by Certified NWCOA Instructors. Upon completion of this course and successful passing of a test, the WCO will become NWCOA Bat Standards Complaint Certified. Student will also receive a certificate of completion, have use of the logo mark in market-ing materials and will be listed on the NWCOA Website. This course is a prerequisite to the NWCOA Certified Structural Bat Management Professional Course (Part 2). The NWCOA Bat Standards Certified Course (Part 1) will replace the NWCOA Bat Standards Compliant Course. Current holders of the Bat Standards Compliant certificate will be required to take the Bat Standards Certified Course (Part 1), at a reduced price, in order to be eligible to take Part 2.

NWCOA is a trademark of the National Wildlife Control Operators Association.

8:30 a.m. – 5:00 p.m.NWCOA Presentation of Bird Barrier America, Inc. Certification Training CourseRay Olschewski, Bird Barrier America, Inc.

Birds cause untold millions of dollars of damage to homes, commercial properties, government buildings and industrial facilities. Droppings, nest materials, and ecto-parasites pose serious threats to structures and the people who

occupy them. The Bird Barrier America, Inc. certification training course will help you determine which bird control product is suited for solving any bird problem and how to install that product on your client’s property. Upon completion of this course and successful passing of a test, the WCO will become a Bird Barrier Certified Installer and receive a certificate of completion.

CERTIFIED PROFESSIONAL TRAINING COURSESCERTIFIED PROFESSIONAL TRAINING COURSESCERTIFIED PROFESSIONAL TRAINING COURSES

REGISTRATION FORMREGISTRATION FORMREGISTRATION FORM

JANUARY 30 - FEBRUARY 1, 2018 HARRAH’S NEW ORLEANS HOTEL

Register by January 5 and SAVE!

REGISTRATION FEES Early Bird Regular (Through 1/5/18) (After 1/5/18)

NPMA/NWCOA® $395 $445Member Registration

Non-Member $450 $500Registration

NWCOA CERTIFIED TRAINING COURSES NWCOA® /NPMA NWCOA® /NPMA Member Non-Member

Basic Operators Training (January 29 and 30) $350 $400

Advanced Operators Training (January 29 and 30) $350 $400

Bat Standards Certified Part 1 (February 2)

$175 $200

3 WAYS TO REGISTER

Mail to: NPMA10460 North StreetFairfax, VA 22030

Fax: (703) 352-3031

Online: www.npmapestworld.org

Please print or type clearly. Complete one form per person. Photocopy form for additional registrants or register online at www.npmapestworld.org.

Name___________________________________________________ Title _______________________________________________

Company Name______________________________________________________________________________________________

Address______________________________________________________________________________________________________

City_____________________________________________________________ State________________ Zip____________________

Phone______________________________________________ Fax_____________________________________________________

E-mail _______________________________________________ ______________________________________________________ (company) (individual)

PAYMENT INFO Check (payable to NPMA) Enclosed Visa MasterCard

Total Amount $__________________________________________________

Name on Card___________________________________________________

Card#__________________________________________________________

Exp. Date _____________________ Sec. Code_________________________

Signature___________________________________________________

Avitrol Applicator Training (January 30)

$175 $200

Bird Barrier Installer Training (February 2) $175 $200

RIDGE-GUARD Installer Training (January 31) $25 $50

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