Data through September 2019

Host Railroad ReportAmtrak Train Performance on Host Railroads

A B C D F

HRD Minutes per10K Train-Miles

Less than 900minutes

900 - 1,199minutes

1,200 - 1,349minutes

1,350 - 1,499minutes 1,500 minutes or greater

Host Railroad Report Card UpdateCurrent Month and 1 Year SnapshotA monthly update of the Host Railroad Report Card, which grades the six major host railroads based on host responsibledelay (HRD) minutes per 10,000 train-miles for the current month (lighter shade) and the most recent 12 months.

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Total host-responsible delay (HRD) minutes per 10,000 train-miles incurred by Amtrak trains on the six major hostrailroads, with delays attributable to freight train interference (FTI) shaded.

Total Host-Responsible Delays1 Year Snapshot

Legend

AllotherHRD

FTI

Target 900HRD minutes

per 10KTrain-Miles

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Responsible Party 6 Major Host Railroads Amtrak Third PartyDelay Minutes per 10K Train-Miles 1146 452 119

Percentage of Total Delays 66.7% 26.3% 6.9%

Delays to Amtrak Trains by Responsible Party1 Year SnapshotDelay minutes per 10,000 train-miles on the six major host railroads categorized by delay type and responsible party.

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Total Host-Responsible Delays2 Year SnapshotTotal host-responsible delay (HRD) minutes per 10,000 train-miles incurred by Amtrak trains on each of the six majorhost railroads for the most recent two years.

5

Total delay minutes per 10,000 train-miles attributable to freight train interference (FTI) incurred by Amtrak trains on eachof the six major host railroads for the most recent two years.

2 Year SnapshotFreight Train Interference Delays 6

Host ServiceTotal Host Responsible Delays Largest Two Delay

Categories - Current Month RouteMiles

Current Month Most Recent 12Months #1 #2

Target 900 900

BNSF California Zephyr 1229 1598 DSR 682 FTI 297 1027Carl Sandburg / Illinois Zephyr 828 704 DSR 304 FTI 243 257Cascades 972 1232 FTI 239 DSR 217 343Coast Starlight 438 599 FTI 110 DSR 85 186Empire Builder 806 923 FTI 403 DSR 246 2147Heartland Flyer 1630 1906 DSR 1247 FTI 281 236Pacific Surfliner 1047 1202 DCS 256 FTI 165 22San Joaquins 1135 1062 PTI 415 FTI 346 284Southwest Chief 646 771 FTI 260 DCS 117 2206Sunset Ltd 2465 2557 DSR 1273 FTI 994 190Texas Eagle 1466 2072 DSR 865 FTI 384 116

CN Adirondack 4235 3804 DSR 2927 RTE 775 49Blue Water 1373 988 FTI 1008 DCS 122 159City Of New Orleans 802 1100 FTI 307 DSR 157 930Illini / Saluki 1411 1614 DCS 749 PTI 227 304Lincoln Service 2767 2585 FTI 1353 DCS 626 35Texas Eagle 5259 4238 FTI 2241 DCS 987 35Wolverine 3229 2514 FTI 2128 DSR 681 27

CP Adirondack 754 783 PTI 582 FTI 62 178Empire Builder 556 589 FTI 337 DSR 114 384Ethan Allen Express 640 674 PTI 332 FTI 161 60Hiawatha 234 309 FTI 94 DCS 51 53

CSX Auto Train 1258 1236 FTI 470 DSR 392 898Capitol Ltd 881 945 DSR 313 RTE 219 307Cardinal 708 813 FTI 252 DSR 192 703Carolinian 1367 1363 PTI 331 FTI 274 295Hoosier 0 599 0 0 175Lake Shore Ltd 860 830 FTI 367 RTE 200 741Maple Leaf 1470 1178 FTI 757 RTE 373 298New York - Niagara Falls 992 989 RTE 359 FTI 333 296Palmetto 854 922 FTI 279 DSR 213 659Pere Marquette 960 448 DSR 692 FTI 179 135Richmond / Newport News / Norfolk 969 1213 RTE 292 DSR 220 189Silver Meteor 782 758 DSR 246 FTI 241 1152Silver Star 874 984 DSR 224 PTI 216 1209

NS Blue Water 3925 4060 FTI 3093 DCS 257 39Capitol Ltd 2191 2438 FTI 1581 PTI 267 481Cardinal 1217 1824 CTI 542 FTI 235 79Carolinian 605 947 PTI 220 DSR 132 202Crescent 1245 1484 FTI 661 DCS 221 1141Lake Shore Ltd 2281 2478 FTI 1513 PTI 462 339Pennsylvanian 1082 1454 FTI 726 RTE 129 249Pere Marquette 3997 3147 FTI 2579 PTI 673 39Piedmont 526 817 FTI 135 DSR 125 173Richmond / Newport News / Norfolk 416 699 RTE 146 FTI 102 81Roanoke 1137 844 FTI 437 DSR 371 216Silver Star 72 1012 DSR 36 DCS 22 28Wolverine 4887 4160 FTI 3761 PTI 379 39

UP California Zephyr 857 756 DSR 293 FTI 200 1381Capitol Corridor 529 559 PTI 264 DCS 86 171Cascades 1071 1500 PTI 381 FTI 359 125Coast Starlight 1263 1303 FTI 415 PTI 322 1162Lincoln Service 708 924 PTI 265 FTI 240 231Missouri 2023 1225 FTI 899 DSR 576 271Pacific Surfliner 1201 1526 PTI 668 DCS 298 174San Joaquins 1237 1073 PTI 507 FTI 218 88Sunset Ltd 1962 1878 FTI 1089 DSR 438 1784Texas Eagle 1842 1824 DSR 736 FTI 645 1073

Minutes of Delay per 10K Train Miles by Host for September 2019 7

Host ServiceTotal Host Responsible Delays Largest Two Delay

Categories - Current Month RouteMiles

Current Month Most Recent 12Months #1 #2

Target 900 900

Amtrak Adirondack 352 379 DCS 139 PTI 84 100Blue Water 313 616 PTI 133 DSR 82 99Ethan Allen Express 335 443 PTI 228 DCS 45 100Maple Leaf 157 353 RTE 53 DCS 29 109New York - Albany 161 252 PTI 70 RTE 41 81New York - Niagara Falls 320 362 PTI 166 RTE 61 109Wolverine 638 818 PTI 262 DCS 173 99

BBrRR Cardinal 1068 1067 PTI 442 FTI 245 132Fla DOT Silver Meteor 1501 1550 CTI 548 DSR 331 68

Silver Star 1422 1515 CTI 757 DSR 422 68FR Auto Train 2000 2459 CTI 1306 DSR 653 16

Silver Meteor 1588 1599 PTI 556 CTI 446 61Silver Star 580 1000 CTI 312 DSR 188 61

MADOT Springfield Shuttles 680 623 DCS 323 DSR 300 36Vermonter 1526 2386 DSR 1407 DCS 101 50

MBTA Downeaster 1355 983 CTI 584 DCS 295 38Metra Empire Builder 1290 1667 CTI 803 DCS 202 29

Hiawatha 1585 1676 CTI 905 DSR 300 29MIDOT Blue Water 1205 824 DSR 932 PTI 129 22

Wolverine 760 684 PTI 403 DSR 143 134MNRR Acela Express 1999 1998 DSR 983 CTI 739 56

Adirondack 772 1042 CTI 411 DMW 201 64All Other Northeast Regional 2363 2266 DSR 1355 CTI 811 56Ethan Allen Express 1321 1441 CTI 842 RTE 220 64Lake Shore Ltd 1232 1489 CTI 623 RTE 450 64Maple Leaf 999 1097 CTI 555 RTE 188 64New York - Albany 751 1028 CTI 453 RTE 115 64New York - Niagara Falls 1300 1533 CTI 704 DMW 289 64Richmond / Newport News / Norfolk 2415 2482 CTI 1131 DSR 1076 56Vermonter 2929 2776 DSR 1354 CTI 1348 56

NECR Vermonter 980 946 DSR 906 FTI 45 238NMDOT Southwest Chief 850 1198 CTI 391 DSR 152 80PanAm Downeaster 1591 1061 DSR 896 PTI 447 107SCRRA Coast Starlight 5751 2407 DTR 4389 PTI 628 48

Pacific Surfliner 958 1044 PTI 414 CTI 280 95SDNRR Pacific Surfliner 1642 1672 CTI 678 PTI 624 60

TRE Texas Eagle 3014 2818 CTI 1464 DTR 907 33VTR Ethan Allen Express 488 281 DSR 321 RTE 126 24

The numbers included in this document are preliminary and are for informational purposes only. Excludes hosts with fewer than 15 route miles.Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delaystandards.Northeast Regional: Roanoke includes all trains between Roanoke and points on the NEC; Richmond / Newport News /Norfolk includes all trains between these locations and points on the NEC.

Minutes of Delay per 10K Train Miles by Host for September 2019 8

Service Host

Total HostResponsible

Delays

Largest Two DelayCategories - Current Month

RouteMiles

CurrentMonth

MostRecent

12Months

#1 #2

Target 900 900Acela Express

Acela Express MNRR 1999 1998 DSR 983 CTI 739 56All Other NEC Corridor Routes

Northeast Regional All Other Northeast Regional MNRR 2363 2266 DSR 1355 CTI 811 56Richmond / Newport News / Norfolk CSX 969 1213 RTE 292 DSR 220 189

NS 416 699 RTE 146 FTI 102 81MNRR 2415 2482 CTI 1131 DSR 1076 56

Roanoke NS 1137 844 FTI 437 DSR 371 216Springfield Shuttles MADOT 680 623 DCS 323 DSR 300 36

Non-NEC Corridor Routes

Capitol Corridor UP 529 559 PTI 264 DCS 86 171Carolinian CSX 1367 1363 PTI 331 FTI 274 295

NS 605 947 PTI 220 DSR 132 202Cascades BNSF 972 1232 FTI 239 DSR 217 343

UP 1071 1500 PTI 381 FTI 359 125Downeaster MBTA 1355 983 CTI 584 DCS 295 38

PanAm 1591 1061 DSR 896 PTI 447 107Empire Adirondack CN 4235 3804 DSR 2927 RTE 775 49

CP 754 783 PTI 582 FTI 62 178Amtrak 352 379 DCS 139 PTI 84 100MNRR 772 1042 CTI 411 DMW 201 64

Ethan Allen Express CP 640 674 PTI 332 FTI 161 60Amtrak 335 443 PTI 228 DCS 45 100MNRR 1321 1441 CTI 842 RTE 220 64VTR 488 281 DSR 321 RTE 126 24

Maple Leaf CSX 1470 1178 FTI 757 RTE 373 298Amtrak 157 353 RTE 53 DCS 29 109MNRR 999 1097 CTI 555 RTE 188 64

New York - Albany Amtrak 161 252 PTI 70 RTE 41 81MNRR 751 1028 CTI 453 RTE 115 64

New York - Niagara Falls CSX 992 989 RTE 359 FTI 333 296Amtrak 320 362 PTI 166 RTE 61 109MNRR 1300 1533 CTI 704 DMW 289 64

Heartland Flyer BNSF 1630 1906 DSR 1247 FTI 281 236Hiawatha CP 234 309 FTI 94 DCS 51 53

Metra 1585 1676 CTI 905 DSR 300 29Hoosier CSX 0 599 0 0 175Illinois Carl Sandburg / Illinois Zephyr BNSF 828 704 DSR 304 FTI 243 257

Illini / Saluki CN 1411 1614 DCS 749 PTI 227 304Lincoln Service CN 2767 2585 FTI 1353 DCS 626 35

UP 708 924 PTI 265 FTI 240 231Michigan Blue Water CN 1373 988 FTI 1008 DCS 122 159

NS 3925 4060 FTI 3093 DCS 257 39Amtrak 313 616 PTI 133 DSR 82 99MIDOT 1205 824 DSR 932 PTI 129 22

Pere Marquette CSX 960 448 DSR 692 FTI 179 135NS 3997 3147 FTI 2579 PTI 673 39

Wolverine CN 3229 2514 FTI 2128 DSR 681 27NS 4887 4160 FTI 3761 PTI 379 39

Amtrak 638 818 PTI 262 DCS 173 99MIDOT 760 684 PTI 403 DSR 143 134

Missouri UP 2023 1225 FTI 899 DSR 576 271Pacific Surfliner BNSF 1047 1202 DCS 256 FTI 165 22

UP 1201 1526 PTI 668 DCS 298 174SCRRA 958 1044 PTI 414 CTI 280 95SDNRR 1642 1672 CTI 678 PTI 624 60

Pennsylvanian NS 1082 1454 FTI 726 RTE 129 249Piedmont NS 526 817 FTI 135 DSR 125 173San Joaquins BNSF 1135 1062 PTI 415 FTI 346 284

UP 1237 1073 PTI 507 FTI 218 88Vermonter MADOT 1526 2386 DSR 1407 DCS 101 50

MNRR 2929 2776 DSR 1354 CTI 1348 56NECR 980 946 DSR 906 FTI 45 238

Minutes of Delay per 10K Train Miles by Service for September 2019 9

Service Host

Total HostResponsible

Delays

Largest Two DelayCategories - Current Month

RouteMiles

CurrentMonth

MostRecent

12Months

#1 #2

Target 900 900Long-Distance Routes

Auto Train CSX 1258 1236 FTI 470 DSR 392 898FR 2000 2459 CTI 1306 DSR 653 16

California Zephyr BNSF 1229 1598 DSR 682 FTI 297 1027UP 857 756 DSR 293 FTI 200 1381

Capitol Ltd CSX 881 945 DSR 313 RTE 219 307NS 2191 2438 FTI 1581 PTI 267 481

Cardinal CSX 708 813 FTI 252 DSR 192 703NS 1217 1824 CTI 542 FTI 235 79

BBrRR 1068 1067 PTI 442 FTI 245 132City Of New Orleans CN 802 1100 FTI 307 DSR 157 930Coast Starlight BNSF 438 599 FTI 110 DSR 85 186

UP 1263 1303 FTI 415 PTI 322 1162SCRRA 5751 2407 DTR 4389 PTI 628 48

Crescent NS 1245 1484 FTI 661 DCS 221 1141Empire Builder BNSF 806 923 FTI 403 DSR 246 2147

CP 556 589 FTI 337 DSR 114 384Metra 1290 1667 CTI 803 DCS 202 29

Lake Shore Ltd CSX 860 830 FTI 367 RTE 200 741NS 2281 2478 FTI 1513 PTI 462 339

MNRR 1232 1489 CTI 623 RTE 450 64Palmetto CSX 854 922 FTI 279 DSR 213 659Silver Meteor CSX 782 758 DSR 246 FTI 241 1152

Fla DOT 1501 1550 CTI 548 DSR 331 68FR 1588 1599 PTI 556 CTI 446 61

Silver Star CSX 874 984 DSR 224 PTI 216 1209NS 72 1012 DSR 36 DCS 22 28

Fla DOT 1422 1515 CTI 757 DSR 422 68FR 580 1000 CTI 312 DSR 188 61

Southwest Chief BNSF 646 771 FTI 260 DCS 117 2206NMDOT 850 1198 CTI 391 DSR 152 80

Sunset Ltd BNSF 2465 2557 DSR 1273 FTI 994 190UP 1962 1878 FTI 1089 DSR 438 1784

Texas Eagle BNSF 1466 2072 DSR 865 FTI 384 116CN 5259 4238 FTI 2241 DCS 987 35UP 1842 1824 DSR 736 FTI 645 1073

TRE 3014 2818 CTI 1464 DTR 907 33

Minutes of Delay per 10K Train Miles by Service for September 2019 10

The numbers included in this document are preliminary and are for informational purposes only.Excludes hosts with fewer than 15 route miles.Delays on the Amtrak-owned portion of the Northeast Corridor are shown in a separate report, with tighter delay standards.Northeast Regional: Roanoke includes all trains between Roanoke and points on the NEC; Richmond / Newport News /Norfolk includes all trains between these locations and points on the NEC.

Service

All-Stations OTP Customer OTP Avg Mins Late per LateRider**

CurrentMonth

MostRecent 12

Months

CurrentMonth

MostRecent 12

Months

CurrentMonth

MostRecent 12

Months

Amtrak System 75.0% 73.2% 76.7% 73.6% 50 58

NEC Corridor Routes 88.0% 87.7% 85.1% 84.6% 33 36

Target* 80.0% 80.0%Acela Express* 86.1% 86.6% 82.7% 83.5% 31 28Keystone 96.9% 93.3% 96.4% 92.5% 53 36Northeast Regional 85.4% 85.9% 83.2% 83.0% 33 38NoAll Other Northeast Regional 90.6% 90.7% 88.4% 88.7% 31 37

Richmond / Newport News / Norfolk 81.7% 79.3% 79.2% 75.3% 34 39Roanoke 61.2% 74.1% 58.8% 70.2% 38 42Springfield Shuttles 86.1% 89.6% 84.3% 88.1% 33 31

Non-NEC Corridor Routes 77.0% 75.4% 74.8% 71.6% 44 44

Target 80.0% 80.0%Capitol Corridor 89.0% 88.7% 86.7% 87.5% 37 30Carolinian 64.4% 56.3% 67.7% 56.3% 44 57Cascades 71.3% 62.9% 69.0% 58.3% 36 40Downeaster 81.4% 86.5% 74.0% 81.0% 41 38Empire 81.4% 79.7% 85.7% 79.4% 38 42E Adirondack 78.6% 71.3% 84.4% 69.1% 37 46

Ethan Allen Express 88.1% 89.7% 80.5% 84.8% 63 35Maple Leaf 58.8% 68.8% 67.6% 67.1% 45 47New York - Albany 97.0% 93.3% 95.7% 90.1% 27 38New York - Niagara Falls 74.2% 69.8% 75.5% 66.4% 30 42

Heartland Flyer 68.6% 62.1% 64.9% 46.9% 31 42Hiawatha 98.6% 93.7% 98.7% 92.3% 32 44Hoosier 0.0% 75.3% 0.0% 77.2% 0 45Illinois 70.5% 66.8% 64.3% 61.3% 34 43Illi Carl Sandburg / Illinois Zephyr 86.5% 82.0% 80.4% 77.6% 30 44

Illini / Saluki 40.8% 37.9% 31.8% 26.4% 34 42Lincoln Service 78.6% 74.9% 74.6% 71.1% 36 44

Michigan 48.3% 56.3% 30.8% 40.5% 52 50Mi Blue Water 60.5% 63.8% 45.8% 45.3% 45 53

Pere Marquette 55.7% 75.0% 27.4% 64.5% 40 38Wolverine 44.1% 51.8% 26.0% 34.1% 56 50

Missouri 49.6% 63.2% 37.9% 67.3% 67 65Pacific Surfliner 76.0% 74.0% 73.0% 70.5% 51 48Pennsylvanian 80.5% 67.4% 85.7% 66.1% 29 46Piedmont 84.0% 78.0% 80.2% 70.9% 31 39San Joaquins 74.6% 69.2% 68.9% 60.8% 40 40Vermonter 75.1% 81.4% 81.5% 83.5% 39 46

Long-Distance Routes 46.2% 41.5% 49.3% 42.0% 81 100

Target 80.0% 80.0%Auto Train 53.3% 75.0% 34.2% 59.2% 60 89California Zephyr 34.3% 33.3% 30.3% 34.3% 104 160Capitol Ltd 39.0% 36.5% 36.0% 28.5% 80 94Cardinal 59.1% 50.0% 65.3% 52.7% 58 74City Of New Orleans 69.7% 54.1% 82.0% 69.8% 45 68Coast Starlight 56.4% 49.4% 59.7% 50.2% 86 77Crescent 39.5% 28.7% 42.4% 28.6% 73 113Empire Builder 52.3% 46.1% 55.5% 45.8% 111 105Lake Shore Ltd 57.2% 48.6% 55.6% 44.4% 62 82Palmetto 69.8% 62.8% 68.3% 62.1% 44 54Silver Meteor 42.2% 49.4% 45.2% 41.8% 54 76Silver Star 39.5% 35.8% 45.7% 29.1% 60 82Southwest Chief 44.4% 37.5% 40.4% 32.3% 89 114Sunset Ltd 11.2% 14.9% 16.2% 19.8% 154 153Texas Eagle 31.9% 28.5% 30.0% 25.5% 88 112

The numbers included in this document are preliminary and are for informational purposes only.Northeast Regional: Roanoke includes all trains between Roanoke and points on the NEC; Richmond/Newport News/Norfolkincludes all trains between these locations and points on the NEC. * Acela Express on-time performance target is 90.0%** Excludes on-time Customers

Host Railroad Report - All-Stations and Customer OTP for September 2019 11

H o s t R a i l r o a d R e s p o n s i b l e D e l a y s

Code Code Description Explanation

CTI Commuter Train Interference Delays for meeting or following commuter trains

DCS Signal DelaysSignal failure or All Other signal delays, wayside defect-detector false-alarms,defective road crossing protection, efficiency tests, drawbridge stuck open

DMW Maintenance of WayMaintenance of Way delays including holds for track repairs or MW foreman toclear

DSR Slow Order Delays Temporary slow orders, except heat or cold orders

DTR Detour Delays from detours

FTI Freight Train Interference Delays from freight trains

PTI Passenger Train Interference Delays for meeting or following All Other passenger trains

RTE Routing Routing-dispatching delays including diversions, late track bulletins, etc.

A m t r a k R e s p o n s i b l e D e l a y s

Code Code Description Explanation

ADA Passenger Related All delays related to disabled passengers, wheel chair lifts, guide dogs, etc.

CAR Car Failure Mechanical failure on all types of cars

CCR Cab Car Failure Mechanical failure on Cab Cars

CON Hold for Connection Holding for connections from All Other trains or buses.

ENG Locomotive Failure Mechanical failure on engines.

HLD Passenger Related All delays related to passengers, checked-baggage, large groups, etc.

INJ Injury Delay Delay due to injured passengers or employees.

ITI Initial Terminal DelayDelay at initial terminal due to late arriving inbound trains causing late release ofequipment.

OTH Miscelaneous Delays Lost-on-run, heavy trains, unable to make normal speed, etc.

SVS Servicing All switching and servicing delays

SYS Crew & System Delays related to crews including lateness, lone-engineer delays

T h i r d - P a r t y D e l a y s

Code Code Description Explanation

CUI Customs U.S. and Canadian customs delays; Immigration-related delays

DBS Debris Debris strikes

MBO Drawbridge Openings Movable bridge openings for marine traffic where no bridge failure is involved

NOD Unused Recovery Time Wait for departure time

POL Police-Related Police/fire department holds on right-of-way or on-board trains

TRS TrespassersTrespasser incidents including road crossing accidents, trespasser / animal strikes,vehicle stuck on track ahead, bridge strikes

WTR Weather-RelatedAll severe-weather delays, landslides or washouts, earthquake-related delays, heator cold orders

*These delay codes are applicable to Off-NEC routes only.

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