Hosp Functions

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    HospitalsHospitals Roles andRoles and

    FunctionsFunctions

    Dr Amit M PatilDr Amit M PatilMr. Deepak PedhurkarMr. Deepak Pedhurkar

    DHA 2010DHA 2010

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    IntroductionIntroduction

    Hospitals are an important component of healthHospitals are an important component of health

    care system.care system.

    Their importance within the health care systemsTheir importance within the health care systems

    can be due to following reasonscan be due to following reasons

    a.a. They account for substantial proportion of healthThey account for substantial proportion of health

    care budget.care budget.

    b.b. Policies they adopt has a major impact on overallPolicies they adopt has a major impact on overall

    health care.health care.

    c.c. Technological and pharmaceutical developmentsTechnological and pharmaceutical developments

    along with evidence based managementalong with evidence based management

    contribute significantly to population health.contribute significantly to population health.

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    Definition of HospitalDefinition of Hospital

    A hospital is an integral part of a social and A hospital is an integral part of a social and

    medical organization, the function of which is tomedical organization, the function of which is to

    provide for the population complete healthprovide for the population complete health

    care, both curative and preventive, and whosecare, both curative and preventive, and whose

    outpatient services reach out to the family andoutpatient services reach out to the family and

    its home environment.its home environment.WHOWHO

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    Types of hospitalsTypes of hospitals

    A.A. Based on bed strengthBased on bed strength

    i. Smalli. Small less than 100 beds.less than 100 beds.

    ii. Mediumii. Medium 100 to 500 beds.100 to 500 beds.

    iii. Largeiii. Large More than 500 beds.More than 500 beds.

    B.B. Based on services renderedBased on services rendered

    i. General servicesi. General servicesii. Specialityii. Speciality

    iii. Super specialityiii. Super speciality

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    C.C. Based on funding bodyBased on funding body

    i.i. GovernmentGovernment

    ii. Municipalii. Municipal

    iii. Trustiii. Trust

    iv. Specific Communityiv. Specific Communityv. Privatev. Private

    D.D. Revenue generationRevenue generation

    i.i. FreeFree

    ii. Corporateii. Corporate

    C.C. Teaching and non teaching hospitals.Teaching and non teaching hospitals.

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    Differences between hospital and productionDifferences between hospital and production

    industryindustry

    FeaturesFeatures HospitalHospital IndustryIndustry

    Raw materialRaw material HumanHuman Non humanNon human

    Desired end productDesired end product HumanHuman Non humanNon human

    StandardizationStandardization Not possibleNot possible Always carried outAlways carried out

    ActivitiesActivities VariableVariable Well definedWell defined

    ServicesServicesC

    ontinuous, emergencyC

    ontinuous, emergency Specified timeSpecified time

    Time scheduleTime schedule Round the clockRound the clock Specified timeSpecified time

    Duty scheduleDuty schedule Difficult workloadDifficult workload Controlled work loadControlled work load

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    Differences contdDifferences contdFeaturesFeatures HospitalHospital IndustryIndustry

    StaffStaff Varied personnelVaried personnel Each section has personsEach section has persons

    of similar statusof similar status

    AuthorityAuthority Multiple li nes of controlMultiple lines of control Vertical lineVertical line

    Cooperation, coordinationCooperation, coordination EssentialEssential UsefulUseful

    Performance appraisalPerformance appraisal Difficult to quantifyDifficult to quantify Easy to measureEasy to measure

    Conflicts and tensionsConflicts and tensions FrequentFrequent Can be controlledCan be controlled

    Services of doubtfulServices of doubtful

    benefitsbenefits

    May continueMay continue Can be stoppedCan be stopped

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    Transformations in Health CareTransformations in Health Care

    FromFrom ToTo

    Health careHealth care Sick careSick care

    Provider drivenProvider driven Buyer drivenBuyer driven

    Sacred faith in doctorSacred faith in doctor DistrustDistrust

    Do what seems bestDo what seems best Activities based on paymentActivities based on payment

    Service industryService industry Corporate industryCorporate industry

    General routine careGeneral routine care Specialized, sophisticated careSpecialized, sophisticated care

    Low costLow cost High costHigh cost

    Highly ethicalHighly ethical Highly technologicalHighly technological

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    Components of HospitalComponents of Hospital

    A.A. Hard wareHard ware

    BuildingBuilding

    FurnitureFurniture

    EquipmentEquipment

    MaterialsMaterials Consumable/Non consumableConsumable/Non consumable

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    B.B. Soft wareSoft ware

    a. Staffa. Staff

    SkilledSkilled

    SemiskilledSemiskilled

    UnskilledUnskilled

    b. Patientsb. Patients

    PresentPresent PotentialPotential

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    Functions of a HospitalFunctions of a Hospital

    Functions

    Patient care

    Research

    Employment

    Societal

    HealthSystemsupport

    Teaching

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    A.A. Medical care of sickMedical care of sick

    1.1. Inpatient, out patient and day careInpatient, out patient and day care

    2.2. Emergency and electiveEmergency and elective

    3.3. RehabilitationRehabilitation

    B.B. Prevention of diseasesPrevention of diseases1.1. Promotion of healthPromotion of health

    2.2. Early diagnosis and treatmentEarly diagnosis and treatment

    3.3. Primary and secondary prevention.Primary and secondary prevention.

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    C.C. EducationEducation

    1.1. UndergraduateUndergraduate

    2.2. PostgraduatePostgraduate

    3.3. Continuing educationContinuing education

    4.4.

    VocationalVocationalD.D. ResearchResearch

    1.1. Basic researchBasic research

    2.2. Clinical researchClinical research

    3.3. EducationalEducational

    4.4. Health service researchHealth service research

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    E.E. Health system supportHealth system support

    1.1. Source for referralsSource for referrals

    2.2. Professional leadershipProfessional leadership

    3.3. Base for out reach activitiesBase for out reach activities

    4.4.

    Management of primary careManagement of primary careF.F. Social functionsSocial functions

    1.1. State legitimacyState legitimacy

    2.2. Political symbolPolitical symbol

    3.3. Provider of social careProvider of social care

    4.4. Base for medical powerBase for medical power

    5.5. Civic prideCivic pride

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    G.G. EmploymentEmployment

    1.1. Inside hospitalInside hospital

    Health care professionalsHealth care professionals

    Other health care workersOther health care workers

    2.2. Outside hospitalOutside hospital SuppliersSuppliers

    Transport servicesTransport services

    OthersOthers

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    A.A. Medical care of sickMedical care of sick

    1.1. Inpatient, out patient and day careInpatient, out patient and day care

    Indoor servicesIndoor services

    Out patient servicesOut patient services

    Day care servicesDay care services2.2. Emergency and elective servicesEmergency and elective services

    Emergency careEmergency care

    Emergency care in disaster situationsEmergency care in disaster situations

    Elective careElective care

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    3.3. RehabilitationRehabilitation defined asdefined as

    the combined and coordinated use of medical, the combined and coordinated use of medical,

    Social, educational and vocational measures forSocial, educational and vocational measures for

    training or retraining the individual to the highesttraining or retraining the individual to the highest

    possible level of functional ability.possible level of functional ability.

    Continuous non ending activity.Continuous non ending activity.

    Restoration of function in rehabilitativeRestoration of function in rehabilitativemedicine.medicine.

    Involves physical medicine, OT, PT, speechInvolves physical medicine, OT, PT, speech

    therapy, education and vocal guidance.therapy, education and vocal guidance.

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    B.B. PreventionPrevention Prevention of diseases donePrevention of diseases done

    byby

    1.1. Promotion of healthPromotion of health

    2.2. Early diagnosis and treatmentEarly diagnosis and treatment

    3.3. Primary preventionPrimary prevention4.4. Secondary preventionSecondary prevention

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    C.C. EducationEducation

    Important function of the hospital.Important function of the hospital.

    Provides training to the future professionalProvides training to the future professional

    healthcare providers.healthcare providers.

    It provides adequate facilities for teaching andIt provides adequate facilities for teaching and

    research to address adverse health problems.research to address adverse health problems.

    It imparts effective communication training.It imparts effective communication training.

    Care of the patient is more scientific based.Care of the patient is more scientific based.

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    D.D. ResearchResearch

    Hospitals promotes research fornewHospitals promotes research fornew

    knowledge generation.knowledge generation.

    Teaching, research and patient care areTeaching, research and patient care are

    interdependent.interdependent. Teaching hospitals are key components ofTeaching hospitals are key components of

    health care system as they directly affect thehealth care system as they directly affect the

    quality ofnew graduates and postgraduates.quality ofnew graduates and postgraduates.

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    E.E. Health system supportHealth system support

    Hospital support to other health careHospital support to other health care

    services.services.

    The relationship of hospital with other healthThe relationship of hospital with other health

    care services varies.care services varies. Hospital has a central role of delivering allHospital has a central role of delivering all

    types of health care facilities.types of health care facilities.

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    F.F. EmploymentEmployment

    Major employer.Major employer.

    Labour intensive organization.Labour intensive organization.

    3.2% of workforce employed in hospitals.3.2% of workforce employed in hospitals.

    Policy makers emphasize more on this role.Policy makers emphasize more on this role.

    Has huge impact on local socioeconomicHas huge impact on local socioeconomic

    conditions.conditions.

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    G.G. Social functionsSocial functions

    a)a) State legitimacyState legitimacy

    State bears the ultimate responsibility of providingState bears the ultimate responsibility of providing

    good health care system.good health care system.

    b)b) Political symbolPolitical symbol

    Acts as a political symbol.Acts as a political symbol.

    c)c) Provider of social careProvider of social care

    Hospitals acts as a source of social as well asHospitals acts as a source of social as well as

    health care.health care.

    d)d) Civic prideCivic pride

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