This program will introduce, implement, and promote a set of training tools, which will properly inform, train, and develop the leadership styles of both local and state

officers across the nation.

HOSAChapter/State Officer

Guide

It is important for HOSA leaders to be informed. As a leader, many members will

look to you for answers to HOSA questions. By learning important HOSA

facts, you will show members that you are well informed about the history of HOSA. This information, in turn, will truly show

your pride in the organization.

Know Your Facts

HOSA HistoryHOSA…

• was conceived by six charter states (AL, NJ, NM, NC, OK, TX) at the organizing meeting in Cherry Hill, NJ in November 1975.

• was officially organized at a Constitutional Convention held in Arlington, TX in 1976. Attendees at the convention included state supervisors, state advisors, teachers and over 300 student leaders.

• was comprised of only six states with 6,000 members.

• focused on limited supportive nursing, dental, medical and related programs in health careers approved by a State Department of Education.

HOSA Mission

The mission of HOSA is to enhance the delivery of compassionate, quality health care by providing

opportunities for knowledge, skill and

leadership development of all health science technology students, therefore, helping the

student meet the needs of the health care

community.

Goals of HOSA• To promote physical, mental, and social well-being;

• To develop effective leadership qualities and skills;• To develop the ability to communicate more effectively

with people; • To develop character; • To develop responsible citizenship traits; • To understand the importance of pleasing oneself as well

as being of service to others;

Goals of HOSA• To build self-confidence and pride in one's work;• To make realistic career choices and seek successful

employment in the health care field; • To develop an understanding of the importance of

interacting and cooperating with other students and organizations;

• To encourage individual and group achievement;• To develop an understanding

of current health care issues, environmental concerns, and survival needs of the community, the nation, and the world.

• To encourage involvement in local, state, and national health care and education projects.

The positions you hold as officers are extremely important to HOSA.

Knowing exactly what is expected of you and your position is crucial in order

to move forth with any business. This section will

provide detailed descriptions as they

relate to both local and state offices.

HOSA Officer Positions

Local Officers

President:

• Presides over and conducts chapter meetings according to chapter rules

• Takes leadership role in working with other chapter officers

• Coordinates activities with chapter advisor• Keeps chapter meetings and activities on task• Appoints committees and serves as ex-officio

member

Local Officers

Vice-President:

• Assists the president in all leadership functions

• Presides over chapter activities in the absence of the president

• Assumes the office of president should it be vacated

• Coordinates all committee work

Local Officers

Secretary:

• Prepares and reads the minutes of the meetings

• Helps develop meeting agendas with the president

• Keeps track of attendance at all chapter meetings

• Prepares all written documents and reports• Works with the treasurer in keeping the

membership list and distributing chapter membership cards

• Reads minutes and communications at chapter meetings

Local Officers

Treasurer:

• Keeps an account of all chapter funds• Collects all State and National dues• Keeps membership records in coordination

with the secretary• Keeps financial records neat and accurate• Encourages efficient management of chapter

funds• Assists in preparing the chapter budget• Assists in the payment of chapter bills• Serves on the fundraising committee

Local Officers

Reporter:

• Keeps written records of chapter successes and member achievements

• Gathers chapter news• Serves as chapter photographer• Contacts local media to inform them of

exceptional chapter activities• Submits articles of chapter activities to local

newspaper• Submits articles of chapter activities to State

and National HOSA • Coordinates publication of chapter newsletter• Submits chapter newsletter in the National HOSA

Chapter Newsletter event

Local Officers

Historian:

• Maintains a history of local HOSA chapter activities throughout the year

• Compiles the local chapter’s Outstanding HOSA Chapter book

• Presents the Outstanding HOSA Chapter book at State/National Conference

• May also serve as chapter photographer

Local Officers

Parliamentarian:

• Becomes knowledgeable about basic parliamentary procedure

• Brings a copy of Robert’s Rules of Order, Newly Revised to all chapter meetings

• Provides recommendations to the presiding officer regarding the conduct of chapter meetings

• Advises chapter members about the use of parliamentary procedure

• Conducts workshops for chapter members upon request

State Officers

HOSA State Officers should be available,

as necessary, to promote HOSA in

their state and fulfill their duties as state officers for the time

that they are in office.

State OfficersPresident:

• Presides at the State Leadership Conference and all officer meetings

• Makes committee appointments

• Develops, with the assistance of the Executive Council, an Annual Program of Work and goals for that prospective year

• Acts as an ambassador for their state association

State OfficersThe rest of the officer titles and duties vary from state to

state as some states follow the lead of Nationals (President, President-Elect, Region Vice-Presidents, etc.) and others base their titles on local chapter officers (President, Vice-President, Secretary, etc.). The following slides will give a

description of the general duties of state officers.

State OfficersState Officers:• act as ambassadors for their state association• will plan and participate in their State

Conference• will represent the state in any way necessary• will serve the members to the best of their

ability

As a leader of HOSA there will be many times where you will find yourself on the spot. It is

essential that you not only know your facts and history, but that you also know how to properly,

professionally, and respectfully present this information to your audience. By knowing your HOSA history and gaining composure, you can learn how to handle an “on the spot” situation

with professionalism and tact.

On the Spot…

Impressions are made from the moment someone meets you. Making a positive

first impression is essential. Appearance, standing, sitting, and shaking hands can

all have an impact on how people perceive you as a leader.

First Impressions Last a Lifetime

Official HOSA Uniform Policy

• Blazers for members - Males and Females. A tailored navy blazer with emblem affixed over the heart. Awards Unlimited Supply Service is the official supplier for this blazer.

• Shirt/blouse for female members.A white tailored blouse or a short-sleeve white jewel neck shell are acceptable. This is interpreted to mean: an open or closed neck. Jewel necklines with lace, ruffle or full-edged collars are not acceptable.

•Shirt for male members.

A white closed-neck, man- tailored dress shirt, suitable for use with a tie.

•Accent for femalemembers.

The maroon HOSA scarf is no longer a required part of the official uniform for females. However, maroon accent is optional as a scarf or bow tie.

•Accent for male members.A solid navy or maroon

man- tailored long tie.

Official HOSA Uniform Policy

Official Dress Code    HOSA Uniform Policy: Tailored navy blazer with emblem

affixed over the heart. Shirt/blouse for females (white tailored

or short-sleeve white jewel neck shell Shirt for males—white closed-neck,

man-tailored dress shirt, suitable for use with a tie

Accent for female members - maroon HOSA scarf or tie is optional but not required

Accent for male officers - navy or maroon long tie

Matching navy slacks for males and matching navy slacks or skirts for females

Closed-toe blue or black shoes (hose optional)

covered during competition.

Official HOSA Uniform Policy

How to Stand• Women - A female officer stands up

straight and tall with the left foot facing front and at a slight angle, and the right heel placed in the instep of the left foot and at a 90 degree angle to the left foot.

• The right leg may be slightly bent to prevent a stiff looking pose. (This leg/foot position helps to slim the hips.)

• Men - A male officer stands up straight with feet spaced comfortably apart (no more than shoulder-width) and facing forward.

• All officers - Eyes forward, chin up. (Don't look at your feet!) Hands comfortably relaxed at the sides with shoulders back. Elbows may be slightly bent and should be close to the body, but not stiff. (Males may clasp their hands together in front if they prefer.)

Remember

When sitting on stage, try to sit as still as possible. Do not move around or play with any parts of your clothing. ALWAYS keep your eyes focused on the stage action,

such as a speaker. Keep a positive expression on your face, and remember

that someone in the audience is watching YOU!

Shaking Hands

A good hand shake is firm, brief, and at elbow length. It should convey a positive

attitude. Be sure to establish eye contact - and smile!

Shaking Hands1. Bring your right hand from the side of your

body to the waistline. 2. Place your palm firmly in the other person's

hand for one or two shakes3. Your left hand should remain at your side4. Say "Hello" or "How do you do"5. Maintain eye contact and a sincere smile

Shaking HandsBe sure your hand shake is very firm.

Not strong enough to hurt the person you are greeting, but not limp and weak either!

With leadership in any organization comes the responsibility of giving

keynote addresses, thoughts of the day, introductions or greetings on behalf of the

organization. Knowing exactly what to say and how to say it is a major aspect of

being a leader. Make sure you are well prepared for all

speeches. Practice thoroughly so you present the

information in a professional manner.

Talking the Talk

Writing is important when conducting any form of business. As a leader you will be expected to write letters, thank you notes, e-mails, and speeches.

Knowing how and what to write helps to relieve anxiety and apprehension when communicating through writing.

* Please keep in mind that it is best to send letters and thank you notes in a timely manner.

Dear HOSA

Style sets us apart from one another. Finding and

developing your own style of leadership is just as important

as making your first impression. Many people will remember impressionable or unique styles of leadership.

This section will describe different leadership styles as

well as provide tips on deciding which will work best for each

situation you encounter.

How do You Lead?

Leadership StylesSome leaders have one definitive style, but most use a variety of different styles to suit

different situations. Prior to attending an event, ask questions to assess the leadership

style(s) that will best fit the needs of the members you are serving.

Leadership StylesA leader is not locked into one style of leadership. Their style can change depending on the following conditions:

• The amount of confidence the leader has in the group to perform the task.

• The amount of trust the leader has in the group to act in a responsible and mature manner.

• The amount of confidence the leader has in himself/herself.

• The amount of security the leader feels with his/her supervisor.

• The nature of the task the group has to perform.

• The objectives the leader wants to accomplish.

• The ethics or values of the leader.

The true voice of HOSA is the members. As an officer you must not only learn to listen to the members but also to health care partners, educational leaders, and other professionals. This section will list 12 main listening principles and help you

to become a better listener.

Can You Hear Me Now?

12 Principles of Listening1. Listening is an active process

that demands constant concentration. You cannot be a lazy or part-time listener and hope to be an effective listener.

2. Do not make prior judgments as to the importance of the message being transmitted. If you fail to recognize the importance of the message, you may have the tendency to disregard the content.

3. If you cannot hear the speaker clearly, correct the situation or time will be wasted for all involved.

4. A reason or purpose for listening enhances listening effectiveness. You listen more intently to what you are interested in as opposed to what is important.

12 Principles of Listening

5. A person should listen to the complete message and determine the meaning rather than making a snap judgment before the message is completed.

6. A good listener must ignore distractions and concentrate on the message. You must learn to tune out everything that is irrelevant to the message.

7. Do not formulate a response until the message is transmitted in its entirety. An ineffective leader will formulate their response before the speaker finishes, often interrupting the speaker.

8. Clarify the message with the sender to assure you understood the message.

9. Listen not only to the words being transmitted but the

essence of the message being communicated.

10. Listen intently to the feelings expressed by the speaker.

11. Make mental notes throughout the communication as to what was said. After the message has been transmitted, you should make written notes especially for detailed or technical terms.

12. Be aware of non-verbal clues. Remember that how a person is acting is just as important as what they are saying.

12 Principles of Listening

As in any leadership position, there may be

times when conflict arises either among your team or

members of the organization. Being able to deal with conflicts is necessary. This section

will describe the steps on how to resolve

organizational conflicts, provide tips on how to make most situations “win-win” and lists the ways you can lose at

leadership.

All Different Shapes, Sizes, Ideas…

Resolving Organizational Conflicts

Every leader will experience conflict at some point. When a leader notices conflict or tension, they are obligated to address the problem. Attempting to resolve the

conflict is a way of viewing problems honestly and openly. It provides an

atmosphere of fairness in the organization.

Resolving Organizational Conflicts

1. Recognize that conflict exists

2. Clarify the problem

3. Determine a plan for addressing the conflict

How to Lose at Leadership

• Set out to defeat someone or something.• Focus on your own personal goals.• Show your superiority by forcing others into

submission.• Try to put yourself in a position of power.• Use threats to get others to do things your

way.

• Act unpredictably and surprise people.• Pretend to agree with and support whomever

you are with.• Avoid trying to understand the feelings of

others.• Don’t let people work together and think for

themselves.• Emphasize the insignificance of others and

the superiority of your own position.

How to Lose at Leadership

Part of being a leader is having the ability to respectfully accept and learn from

constructive feedback. There will be many situations where people will provide you

with feedback and where you will provide them with feedback as well. You must learn

to accept this and use it as a valuable learning lesson. This section will provide

the 6 valuable points of constructive feedback.

Constructive Feedback

Constructive Feedback1. Corrective feedback should only be offered as a means

of helping improve a group member’s performance or ideas. It is important that the group member perceive the leader’s intent as improvement.

2. Constructive feedback or criticism directed toward an individual should never be given in front of other group members.

3. Never offer feedback in an angry or punishing way.4. Feedback should include both the merits of the person

and the areas needing improvement in their performance or ideas.

5. Feedback, both positive and corrective, should be specific.

6. Constructive feedback is enhanced when the leader is an effective listener and takes time to gather the information needed to provide good feedback.

Interaction with members is a major role of any HOSA officer. You must be able to

interact and lead discussions. This section will provide the 12 points to leading a

discussion.

A Discussion Needs a Leader

12 Tips to Leading a Discussion

1. Do not dominate the group. It is easy for the leader to push his or her ideas through because of the position, but that is usually not good for the organization and makes members feel unimportant.

2. Do not compete with members of the group. If competition exists within the group, more time is spent trying to win personal triumph rather than sharing ideas with the group.

3. Be a good listener. Remember to listen for both comprehension and feelings.

4. Encourage the group to look at different points of view. Different points of view should be regarded as healthy and therefore should be encouraged.

12 Tips to Leading a Discussion

5. Encourage the group to submit ideas that have not been fully developed but that may lead to additional comments.

6. You should always identify the group’s goals at the beginning of the discussion so that everyone knows what is expected. Remember that your goal in the group discussion is to accomplish the objectives that were stated at the beginning of the discussion.

7. Let the group members know the time constraints of the discussion.

8. Always let the group know what they have accomplished. They should know that the exercise was not a lesson in futility but has made a significant contribution.

9. Be sure to formulate a plan of action that you will take as a result of your group’s discussion.

10. Always express your appreciation to the group for participating in the discussion.

11. If appropriate, send a copy of notes taken during the discussion to each member of the group.

12. Conduct an orderly meeting by using the following rules:

- Do not allow new topics to be introduced while another

is being discussed.- Use corrective feedback effectively.- Let the group know if a particular topic is not

within the purposes of the group discussion. - Do not allow more than one person to talk at a

time.

12 Tips to Leading a Discussion

When leading discussions or carrying out business, it is necessary that all members are treated fairly and that the delegation does not lose focus. As a leader in HOSA, you need to understand and follow parliamentary procedure during meetings. This section will provide basic parliamentary vocabulary and procedures as they relate to Robert’s Rules of Order, Newly Revised. This section will also provide examples of agendas, committee reports, treasurer reports and minutes.

Robert…Who?

Principles of Parliamentary Procedure

• All members have equal rights, privileges and obligations.

• The majority vote decides.• The rights of the minority must be

protected.• Full and free discussion of every

proposition presented for decision is an established right of members.

• Every member has the right to know the meaning of the question before the assembly and what its effect will be.

• All meetings must be characterized by fairness and by good faith.

Motions

Various motions may be classified into five broad categories. These classes of motions are as follows:

1. Main Motions: A main motion brings business before the assembly. It can only be made when no other motion is pending and ranks lowest in the order of precedence of motions.

2. Subsidiary Motions: Subsidiary motions assist the assembly in considering or disposing of a main motion (and sometimes other motions). Subsidiary motions fall into the order of precedence.

Motions

3. Privileged Motions: Privileged motions do not relate to the pending business, but have to do with special matters of immediate and overriding importance which, without debate, should be allowed to interrupt the consideration of anything else. Like subsidiary motions, the privileged motions fit into any order of precedence.

4. Incidental Motions: Incidental motions deal with questions of procedure arising out of other motions or business. They have no order of precedence among themselves. Instead, they arise incidentally and are decided as they arise.

5. Motions That Bring A Question Before The Assembly:These motions do not quite fit in any other category and rarely arise. They do not fit within the order of precedence and can only be made while no business is pending.

Order of Business

I. READING AND APPROVAL OF MINUTES

II. REPORTS OF OFFICERS, BOARDS, AND STANDING COMMITTEES

III. REPORTS OF SPECIAL COMMITTEES

IV. UNFINISHED BUSINESS

V. NEW BUSINESS

Reading and Approval of Minutes

If copies of the minutes are made available, the actual reading may be waived. Following any corrections or

additions, the minutes should be approved. Approval of the minutes is

usually handled by unanimous consent.

Reports of Officers, Boards, and Standing Committees

The chair usually calls on only those members who have reports. A motion arising out of one of these reports is

taken up immediately, since the object of the order of business is to

give priority to the classes of business in the order listed.

Reports of Special Committees

Special committees do

not have continual

existence but exist solely for the purposes of

a specific project.

Unfinished Business

Unfinished business refers to questions that have carried over from the previous meeting as a result of that meeting having adjourned without completing its order of business. The following items are considered unfinished business:

a. The question that was pending when the previousmeeting adjourned

b. Any questions not reached at the previous meeting before adjournment

c. Any questions postponed to the present meeting

New BusinessFollowing unfinished business, the chair

asks, “Is there any new business?”. Members can then introduce new items of

business or move to take from the table any matter that is on the table.

Minutes

The minutes of a meeting should include:• Date, place, and time of meeting• What type of meeting it is (officer,

member, or special)• Name of person residing• Name of secretary• All main motions, adopted or rejected• The names of persons making the

motions• Points of order or appeals, whether

sustained or lostThe minutes of the meetings should be submitted to the president within two weeks of the meeting.

As a leader you will often find that it is hard for many members to work together. More than likely

this is due to the simple fact that they do not feel comfortable

around each other, and they do not know one another. Being able to break the ice during meetings,

or other activities can help to make members feel at ease. This

section will provide some ice breakers that you can use to help

your members.

Breaking the Ice

Icebreakers"Do you know me?”

Objective: To facilitate interaction between members of the group and to make them feel more at ease in this setting.

Materials: Index cards with names of well-known public figures written on them and tape.

Procedure: - Tape an index card to the back of every participant making sure they don’t see their index card.

- Each participant should walk around asking other participants questions about who they are.

- No more than 3 minutes should be spent with the same person.

- You are allowed to ask only questions with a yes or no answer.

- A total of fifteen (15) minutes is given for each participant to figure out who they are.

“HOSA Knot”Objective: To strengthen communication between team

members by working together to problem-solve.

Procedure: Everyone must be in casual or business dress, no skirts. Have a group of people as big or as small as you would like gather in a circle. Everyone should put out their right arm and grab someone else’s right arm across the circle, and do the same with the left. Time them to see how long it takes to get the knot untangled and back to the circle again (it works better if you have two groups going at the same time, so they can compete for the quickest group time)

Icebreakers

“Lily pad flop”Objective: To work together to get past obstacles.

Procedure: Everyone must be in casual or business attire. Each team member is a frog hopping to the brook. It rained the night before, and your little brook has become a raging river. Your team has one lily pad for every frog. Use those lily pads to cross the river, but be careful if you step off the lily pad for even a second as the river will sweep it away.

Provide each person a "lily pad" either a folder or rug section or a cut out lily pad. Mark where the river start and stops. Give the team(s) a minute or so to plan and then execute. if they take a body part of the lily

pad, take it away. The goal is to have as many as you started with. After they get across, have them go back. 

Icebreakers

Icebreakers

• http://adulted.about.com/od/icebreakers/• http://www.wilderdom.com/games/Icebreakers.html• http://www.nwlink.com/~donclark/leader/icebreak.html

For more icebreaker ideas, visit the following websites:

Additional resources are always a plus with any type of leadership position. There are many books, videos, etc. that can help you in further developing your leadership techniques, styles, etc.

This section will provide just a few of the many additional resources

that are available.

Additional Resources

Leadership Websites

Blogs on leadership: http://leadersingear.blogspot.com/ http://authenticityrules.blogspot.com/

Leadership resources: http://www.personalleadershipinsight.org/warehouse.htm

Leading a Discussion

http://www.sonnerct.com/English_Phrases/4_Leading_A_Discussion.htmThis website provides information on how to begin a

discussion, and how to properly and tactfully acknowledge those who have participated in your discussion.

Effective Speaking Websites

http://www.bodary.com/cm211/This website provides a great deal of information in

regards to effective speaking. From speech outlines to power point basics everything you need is just a click away.

http://www.westegg.com/unmaintained/carnegie/easy-speaking.htmlThis website provides the fundamentals of effective

speaking as well as the challenges of effective speaking.

Letter Writing Websites

http://englishplus.com/grammar/letrcont.htmThis website provides great letter writing tips. From how

to properly fold a letter to envelope formats, you will find it all.

http://www.writinghelp-central.com/letter-writing.htmlThis website is worth visiting. It provides tips and

information on how to properly use language, revise letters, focus on the point of the letter and much more. This site is a must see for any leader.

http://owl.english.purdue.edu/handouts/pw/This is an amazing website with so much information. It

provides examples of different types of writing, from letters to resumes it is all here.

http://jobsearchtech.about.com/library/bl-business-letters.htm

This site has it all. From writing thank you notes to cover letters. All your writing needs are met with this amazing site.

Telephone Etiquette Websites

http://www.ljlseminars.com/phone.htmThis website provides some great tips on how to answer

the phone properly and leave the right voice mail when necessary.

For resources and more information, visit www.hosa.org

Good luck in your next year as a HOSA officer. Remember to take advantage of

every opportunity you encounter!