HORIZONS 2017 BARCELONA a world of wonders

Hotel Arts BarcelonaApril 4 – 10, 2017

BARCELONAa world of wonders

HORIZONS 2017


HORIZONS 2017

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to the 2017 Essendant Horizons trip to Barcelona, Spain.

Please familiarize yourself with the important information in this booklet before your departure to Barcelona.

Bienvenido(Welcome)

AIRLINE TICKET

Your flights have been booked through Creative Group, and your flight itinerary was emailed to you after your booking was confirmed. For your convenience, electronic tickets have been issued. A copy of your itinerary is also included in this packet. In most cases, the tickets booked reflect discounted fares and cannot be changed without incurring penalties. Please examine your ticket carefully, including arrival/departure dates, times, airline and name on the ticket for accuracy. If you discover any discrepancies, please call 847-850-5227, option 2 immediately and identify yourself as a 2017 Essendant Horizons traveler.

Important DepartureInformation

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REQUIRED TRAVEL DOCUMENTATION

IMPORTANT: A valid passport is required for travel to Barcelona. The passport must remain valid until November 2017. Please check the expiration date of your passport at this time to ensure it will be valid for your trip dates. Also, if your married name does not match the name on your passport, please have your passport updated. The name on your passport must match the name on your airline tickets.

FREQUENT FLYER CREDIT

If you have provided frequent flyer information to Creative Group, it has already been noted in your record, wherever applicable. It is always advisable to confirm this information with the airline agent at check-in. A good rule for all frequent flyers is to keep the passenger receipt and boarding passes until you are confident that your account has been properly credited. This is especially important for those whose name on the frequent flyer membership card does not exactly match the name on their passport.

LUGGAGE IDENTIFICATION

Essendant Horizons luggage tags are enclosed. Please attach a tag to each bag before leaving home. This is important as the luggage tags will expedite handling at both the airport and the hotel, as well as signify to the bellman that gratuities for your luggage have been pre-paid. These same tags will be used to identify your luggage for departure, so please do not remove them. Please also place additional identification on the inside of each bag.

AIRPORT

You will be flying into and departing Barcelona–El Prat Airport (BCN) in Barcelona, Spain, which is approximately 20-30 minutes from Hotel Arts Barcelona.

LUGGAGE ALLOWANCE

Please be sure to check your bags all the way through to Barcelona-El Prat Airport, also known as Barcelona Airport (BCN). Please check the website of your operating airline for the most current policies. You will also want to allow extra room in your luggage for any souvenirs you may acquire during your trip.

If you are traveling with a companion, it is a good idea to cross-pack your luggage—pack complete outfits for both you and your travel companion in each suitcase. This way if for some reason a piece of luggage is delayed, you will each have a change of clothes.

CARRY-ON BAG

All carry-on baggage will be subject to search and is limited to one per person (plus purse or briefcase). No knives of any type or size or sharp objects will be allowed on airplanes (such as corkscrews, pointed nail files, tweezers, etc.). Any liquids brought in your carry-on must be in a 3 oz. (or smaller) bottle that is contained in a clear, one-quart, zip-top bag. For the most current carry-on restrictions, please visit www.tsa.gov. We suggest you pack eyeglasses, contact lens supplies, jewelry, camera, laptop, credit cards, medicines, photo ID, passport and a comfortable change of clothing in your carry-on bag. By doing this, you will be able to freshen up upon arrival at the hotel without having to wait for your luggage to be delivered to your room.

MEDICATION

If you are currently taking any medication, please carry a letter from your physician or your prescription bottle to eliminate problems should you need a refill.

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NAME BADGES

You will receive your name badge at the Essendant Horizons Hospitality Desk. Please be sure to wear your name badge to all group functions. This allows you the opportunity to get acquainted with others in the group. Name badges should not be worn when we are outside of the hotel.

TRAVEL STAFF/HOSPITALITY DESK

Monique Collins, Essendant, Ritch Broadwell, Angela Jos, Maureen Lenahan, Marilyn McIver, Melissa Mongoven, Nathan Ogilvie, John Propati, Erik Rosengren and Rachel Schaefer will be traveling with the group. They will be available to assist you during your stay in Barcelona. Please let them know if there is anything they can do to make your trip more enjoyable.

Upon check-in at the Hotel Arts Barcelona on April 5, please proceed to the Group Entrance, located adjacent to the Main Entrance on the ground floor. If you are arriving on an alternate date, check-in will be in the Main Lobby of the hotel, located on the first floor.

The Essendant Horizons Hospitality Desk will be located in the Salo Gaudi 3&4 foyer located on the lower ground floor of the hotel. The day’s activities and times, as well as any program updates, will be posted at the desk daily.

WHEN IN BARCELONA

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ATTIRE

Resort casual attire (including comfortable shoes) is appropriate for most occasions.

If you are attending the Barcelona Highlights Activity on April 6, there are special attire requirements for visiting Sagrada Familia. If you choose to visit the space set aside for prayer and reflection in the Chapel of the Eucharist, the ambulatory area, and throughout the Altar zone, visitors may not enter wearing:

• bottoms that don’t fully cover the knees when seated or standing (including shorts)

• sleeveless t-shirts, vests, tank tops, crop tops or other shirts exposing the belly or shoulders

• shirts with sleeves not reaching the elbow

• plunging necklines

• beachwear

• flashy clothes that could be a distraction

• transparent clothing

Following is the recommended attire for group events:

Wednesday, April 5 “Springtime in Spain” Welcome Reception & Dinner Resort Casual

Thursday, April 6 Dine-Around Dinners at Various Local Restaurants Resort Casual

Friday, April 7 Supplier Meet & Greet, Business Forum and Community Service Presentation Resort Casual

Saturday, April 8 Off-Site “Colors of Barcelona” Evening Dinner Event Smart Casual – wear colorful attire

Sunday, April 9 “Flamenco Fiesta” Final Night Reception & Dinner Event Cocktail Attire

WEATHER

The April temperature in Barcelona averages high in the low 60s F, lows in the low 50s F.

The year- round sunshine makes it possible to enjoy the city to the fullest. You can eat at open-air restaurants at any time of the year or enjoy a drink at one of its many sidewalk cafes, with the Mediterranean serving as a backdrop.

TIME

Barcelona is in the Central European Time Zone.

U.S. City U.S. Time Barcelona TimeLos Angeles 12:00 pm 9:00 pmDenver 12:00 pm 8:00 pmChicago 12:00 pm 7:00 pmNew York 12:00 pm 6:00 pm

CURRENCY

Spanish currency is the Euro. U.S. dollars are not accepted in the shops. We advise bringing credit cards and about two days’ worth of Euros. It is important to keep your different means of payment in separate locations on your person. Carry only the amount of money that you’ll use for incidentals that day. Spanish auto banks will enable anyone with a Visa-based card to withdraw cash from their account. Almost all Spanish ATM machines will charge between two and three Euros each time (+ the normal commission for obtaining Euros from a foreign bank.) Credit cards (Visa and MasterCard are widely accepted in most shops and restaurants; however, many smaller restaurants still do not have credit card payment facilities. A minimum purchase amount may be required to use a credit card.

Some shops do not accept bills of 100 or 200 Euros (500 Euro bills should be broken down into smaller denominations at a bank as they are often not accepted at all.) In addition, taxis do not accept credit cards; be sure to inquire before entering a taxi. We recommend you contact your credit card company before you leave to inform them of your travel plans.

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LANGUAGE

Spanish is spoken almost universally in Barcelona, but the Catalan language is also in use. English is widely spoken and understood in and around Barcelona, especially at Hotel Arts Barcelona.

ELECTRICITY

The electrical system is 220v throughout Spain with two-pin wall sockets. You will need an electricity plug adapter that will convert the standard three-pin socket into a two-pin socket and step the voltage down from 220v to the US standard 110v. Damage to the electrical appliance will occur if you attempt to use a 110v rated electrical appliance with a 220v supply.

NOTE: The Hotel Arts has adapters in the guest rooms.

WEBSITES

To learn more about Barcelona and your accommodations, please visit the following websites:http://www.barcelonaturisme.com/wv3/en/http://www.hotelartsbarcelona.com/en

AIRPORT CHECK-IN

Due to heightened airport security, please arrive at least three hours prior to your flight departure time. Please check your flight itinerary carefully for your exact departure time/flight number as airlines sometimes make minor schedule changes after your ticket was issued. Your luggage should be checked through to your destination airport in Barcelona (BCN). The luggage claim checks you receive from the airline should indicate BCN. Be sure that you have a claim check for each piece of luggage and keep them in a safe place as they are the receipts for your luggage. After checking in, proceed to the designated departure gate area for your flight.

For emergency travel assistance during your travels, please contact Creative Group and identify yourself as a 2017 Essendant Horizons traveler.

Monday through Friday, 8:30 am to 5:00 pm CST: 847-850-5227, option 2.

After-hours (within the United States): 1-888-344-5172.

After-hours (outside the United States): 303-801-2158.

ARRIVAL INTO BARCELONA, SPAIN (BCN)

Almost all flights into Barcelona are overnight in flight and land on the following date. Upon arrival at the Barcelona Airport on April 5, you will be greeted by our staff just outside of the customs/immigration area. They will be holding signs with the Essendant logo. They will assist you with your luggage and direct you to the vehicle that will transport you to the hotel. Transfer time from the BCN Airport to Hotel Arts Barcelona is approximately 20-30 minutes. If you are arriving on an alternate date, transportation to Hotel Arts Barcelona will be provided on your scheduled arrival day.Hotel check-in will be located at the Group Entrance on April 5. All other dates please proceed to the front desk for check-in. Please keep your passport on your person as you will need it for hotel check-in. You will also be required to provide a credit card for incidentals. All hotel incidentals will be at your own expense.

Hotel check-in normally begins at 3:00 pm. While every effort will be made to ensure that your room is ready upon your arrival, we appreciate your patience if you should encounter a wait. The hotel’s fitness center is open 24 hours a day and offers a complimentary space to shower or freshen up. Luggage can be stored with the bellstand.

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FOOD AND BEVERAGE

Note: Daily breakfast will be provided exclusively for Essendant guests on April 6-10 from 7:00 am to 9:00 am at the Salo Gaudi 3&4 room. (7:00 am to 8:30 am on April 7) Should you choose to enjoy breakfast at an alternate location on those dates, charges will be at your own expense.

If you are extending your stay at Hotel Arts, breakfast outside of April 6-10 is included with your guestroom and is available daily at Café Veranda. Please provide the host with your last name and room number to receive the complimentary breakfast.

Restaurants and Bars available at the Hotel Arts Barcelona (at your own expense):

Enoteca Paco Pérez

• Two Michelin stars

• Mediterranean featuring local ingredients

• Tuesday – Friday Dinner: 7:30 pm to 10:30 pm

• Saturday Lunch: 1:30 pm to 3:30 pm

• Dress Code: Smart Casual. No sneakers, flip flops or gym clothes.

Arola

• Arola focuses on local traditions and seasonal ingredients served tapas style

• Indoor bar, indoor restaurant seating or stylish outdoor terrace with lounge seating

• Adjusted hours will be available due to Frank’s being closed for renovations

• Open daily, 1:30 pm – 2:00 am (food service stops at 11:00 pm)

• Dress Code: Smart Casual. No flip flops.

Frank’s - Closed for renovations

Café Veranda

• Open daily for breakfast buffet, 7:00 am – 11:30 am

• Dine indoors or outside on the garden terrace

Marina

• Light and informal selection of meals served at the outdoor pool area

• Seafood, Asian and Peruvian cuisine is a specialty

• 12:00 – 4:00 pm for lunch. Drinks until sunset.

Bites

• Informal dining situated next to the hotel lobby – open daily from 8:00 am – 2:00 am (food service stops at 11:00 pm)

• A la carte breakfast

• A selection of sandwiches, salads, hamburgers and desserts

• Open daily, 8:00 am to 12:00 am

Room Service

• 24-hour room service is available at Hotel Arts Barcelona; a menu is available in your guestroom

The hotel for the duration of your trip is:Hotel Arts Barcelona Marina, 19-2108005 Barcelona SpainPhone: +34 93 221 1000www.hotelartsbarcelona.com

For your convenience, we have included a “Leave-at-Home” card, which includes detailed contact information for the hotel.

VALUABLES

If you bring large amounts of cash or other valuables with you, please use the guest room safes. We recommend leaving your valuable jewelry at home.

OPTIONAL ACTIVITIES

You will be asked to confirm the two activity choices you registered for when you check-in at the Hospitality Desk. Specific information regarding the tour timing and departure location is included with your departure mailing. You will also be provided a copy in Barcelona.

TELEPHONE CALLS

You can make direct dial calls to the U.S. from your hotel room, however the surcharges are expensive. The recommendation is to use your cellular telephone. Be sure to contact your cell phone provider before you travel to Barcelona to discuss the applicable international rate plans.

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INTERNET AND EMAIL ACCESS

Complimentary wireless high speed Internet is available at the hotel in the guestrooms. Be sure to contact your cell phone provider before you travel to Barcelona to discuss the applicable international rate plans.

HOTEL CHECK-OUT

Check-out is at 12:00 pm. Prior to your departure, please settle your incidental account with the front desk.

DEPARTURES FROMHOTEL ARTS BARCELONA

Special departure procedure instructions will be delivered to your guestroom prior to your departure. Transportation will be arranged for your return trip to the airport. Your departure time will be based on your outbound flight time. If you are not going directly to the airport upon departing the Hotel Arts Barcelona, you will be required to provide your own transportation. If you are departing early or extending your stay at the Hotel Arts Barcelona, transportation will be provided on your scheduled departure day.

PROHIBITED AND RESTRICTED ITEMS

Some items (particularly food items) are not allowed to enter the United States. To learn more, please visit the following websites:

https://www.cbp.gov/travel/us-citizens/know-before-you-go/prohibited-and-restricted-items

https://www.cbp.gov/travel/international-visitors/agricultural-items

CANCELLATIONS AND/ORRESERVATION CHANGES

If for any reason you need to change your reservations or you are unable to attend the program, please notify Angela Jos (Creative Group) immediately via email at [email protected] or call 847-353-4710. Angela is available Monday through Friday, 8:30 a.m. to 5:00 pm CST but will be monitoring emails and voicemails upon arrival in Barcelona.

Should you need assistance with your airline reservations, please call 847-850-5227, option 2, Monday through Friday, 8:30 am to 5:00 pm CST.

For emergency after-hours assistance:

After-hours (within the United States): 888-344-5172.

After-hours (outside the United States): 303-801-2158.

For any other concerns or questions, please contact Monique Collins directly at 847-627-2623 or [email protected].

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Tuesday, April 4, 2017

• Depart Home City • Overnight in Flight

Wednesday, April 5, 2017

Morning/Afternoon Arrive in Barcelona (BCN) Transfer to Hotel Arts Hotel check-in

7:00 am – 6:00 pm Hospitality Desk Salo Gaudi 3&4 Foyer

3:00 pm Hotel check-in time Group Entrance

Afternoon At Leisure

5:30 pm – 6:30 pm First Time Winners’ Reception Salo Granados and Salo Clave Foyer

6:30 pm – 8:30 pm “Springtime in Spain” Café Veranda & Terrace Welcome Reception & Dinner

DAILY ITINERARY

Thursday, April 6, 2017


7:00 am – 9:00 am Breakfast Salo Gaudi 3&4

Choice of Optional Activities – see activity confirmation for details

- At Leisure - Barcelona Highlights - Codorniu Wine Cellar - Cooking Class - Master Class - Go Cars - Golf - Terramar Golf Club - Montserrat - Trencadis (Mosaic) Experience - 43 The Spa at Hotel Arts – Various appointment times


Evening Dine-Around Dinners at Depart from Group Entrance Various Local Restaurants – see Dine-Around confirmation in your Welcome Packet for Restaurant and Departure Time

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Friday, April 7, 2017



8:00 am – 8:45 am Supplier Meet & Greet Salo Gaudi 1&2 Foyer

9:00 am – 11:00 am Business Forum and Community Salo Gaudi 1&2 Service Presentation

11:30 am – 10:00 pm Shuttles to city center, Depart from Group Entrance running every 30 minutes


Evening At Leisure

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Saturday, April 8, 2017



Choice of Optional Activities – see activity confirmation for details

- At Leisure - Codorniu Wine Cellar - Cooking Class - Paella Workshop - Go Cars - Golf - Club Golf Barcelona - Montserrat - Sitges - 43 The Spa at Hotel Arts – Various appointment times


6:45 pm – 10:00 pm Off-Site “Colors of Barcelona” Museu Marítim de Barcelona Evening Dinner Event Depart at 6:45 pm from Group Entrance

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Sunday, April 9, 2017



Morning At Leisure


6:30 pm – 10:00 pm “Flamenco Fiesta” Final Night Salo Gaudi 3&4 Reception & Dinner Event

Monday, April 10, 2017



12:00 pm Hotel check-out time Front Desk

Morning Transfer to Barcelona (BCN) / Depart to Home City – A Departure Notice will be delivered to you in Barcelona

BARCELONAa world of wondersBARCELONAa world of wondersBARCELONAa world of wonders


HORIZONS 2017

Date:

Airline:

Flight Number:

Time:

DEPARTING: ARRIVING HOME:

the hotel arts barcelonaCarrer de la Marina, 19-2108005 Barcelona, Spain

+34 932 21 10 00April 4–10, 2017

We are staying at:

HORIZONS 2017 BARCELONA a world of wonders

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