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HookLogic: Lead to Show: One Strategy That WILL Improve It
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Transcript of HookLogic: Lead to Show: One Strategy That WILL Improve It
Lead to Show: One Strategy That WILL Improve It
A 30-minute webinar with Jeff Kershner of DealerRefresh.com
How to Participate Today
• Open and close your Panel
• Submit text questions
• Raise your hand
• Q&A addressed at the end of today’s session
• Everyone will receive an email the next 7 days with a link to view a recorded version of today’s session
About HookLogic
• Founded in 2004• Proprietary Software-as-a-Service platform• Offices in US, Canada and Europe
SOME OF OUR CLIENTS:
About Jeff Kershner
• Founder of DealerRefresh.com, the leading resource for the car dealer Internet sales professional since its launch in ’07
• Director of marketing for Younger Motor cars• Previously the Internet Marketing Manager for MileOne
Automotive, where he oversaw 64 dealers• Frequent speaker at industry events, including DigitalDealer,
Wards, Automotive Marketing Bootcamp
Agenda – Increasing Lead to Show
• Lead to show• Convert more website browsers into leads and
walk-ins• Increase conversion rate of lead follow-up
process• Dramatically improve effectiveness of outbound
campaigns
What is Lead to Show?
How do you improve lead to show? Incentives
Motivate customers to show up.Give your staff more opportunities to close sales
Tip Key Decisions so Customers…• Put your store on the test drive short list• Visit your dealership over competitors• Visit your dealership sooner
Motivate Buying Behavior so Prospects….• Walk in without prompting• Seek out sales staff• Enjoy a “feel good” buying experience
that inspires loyalty
Should I go in now or can this wait? I’m busy.Which
dealership should I go to?
When there, am I ready to speak witha dealer?
HookLogic’s platform is designed to generate additional walk-in traffic that results in more sales, at an exceptional ROI.
Prospects Touched by All of Your Marketing
Prospects Who Buy
Incentive
Prospects Who Visit Your Showroom
Increasing Lead-to-Show with IncentivesBe
fore
Ince
ntiv
esW
ithIn
cent
ives
Managed Incentives Convert Browsers to Leads…and Walk-ins
Dealer homepage
New Vehicle Inventory
Specific Vehicle Page (3 clicks in)
Thank you page (after form is completed)
Confirmation Email
Typical Results
• Historic Performance Results:• 2-4% of visitors shown incentive offer fill out form• 15-25% of coupon holders visit with a sales manager• 25-40% of dealership visitors purchased a vehicle
HookLogic increases conversion of 3rd party leads
Historic Results:• 15-20% of email recipients click to print coupon• 10-25% increase in overall close rate• Cost Per Incremental Sale: $125-$175
Dramatically improve the effectiveness of outbound marketing campaigns
Typical Results:• Increase effectiveness
by 15-30%• Received 2% Walk-in
rate on recent Direct Mail Campaign
Analytics that PROVE Positive ROI
Measure Key Metrics
• # of walk-ins by offer, dealership or marketing channel
• % of prospects who see offer that take an incentive code
• % of prospects with code that visit dealership / take action
• Tie in with your sales data to analyze cost per sale
Optimize Incentive Campaigns • Test multiple offers across a variety of
channels• Optimize campaigns and offers to
maximize ROI• Easily change offers on the fly / as needed
(Web Based Reporting 24/7)
Questions?Lead to Show
Thank you!
Jeff Kershner, DealerRefresh• Phone• [email protected]
Teresa Kruse, HookLogic• 646.467.8226• [email protected]
www.HookLogic.com/auto-dr