Hometown Business Profiles - August 2014 WKT
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8/11/2019 Hometown Business Profiles - August 2014 WKT
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August 22 - 28, 2014 Webster-Kirkwood Times 13
Shop Sugar Magnolia For The PerfectBra & Specialty Lingerie
Sugar Magnolia Boutique, WebsterGroves specialty lingerie and bra shop,features custom-fit bras and offers lounge-wear, intimates, bridal, burlesque andmaternity lingerie, as well as hosiery, jew-elry, soaps and candles.
I have always loved lingerie, but after15 years of marriage and three children, Ididnt even recognize my own body, said
shop owner Lisa Davis.Left frustrated by the lack of optionsand the difficulty in locating a proper-fit-ting bra, Davis founded Sugar Magnolia inFebruary 2012. The goal was a uniquespecialty shop that provides a personalexperience, as well as an array of sizes.
Were trying to fill the void between aboring bra shop and a swanky adult store,Davis said.
Owner Davis, CarrieDalton and Ellen Mazurmake up Sugar Magnoliasteam. While Davis has atrue passion for lingerie,Dalton brings a fresh cre-ative flair to the store andMazur has a real keen eye
for detail.We are changing the way women feel
about themselves, one bra at a time,Davis said.
Recent research showed that about 80percent of women are wearing the wrongbra size. An ill-fitting bra can cause neck,back and shoulder pain.
At Sugar Magnolia, you will be fitted
by one of our specialists and given theknowledge to help you understand why agreat fitting bra is so important for everywoman no matter her size, Davis said,
Customers say they love the array ofbra sizes from cup sizes AA to N and bandsizes from 28 to 50. The shop also carrieslacy, silky, risqu and romantic styles, plusspecial made-in-the-shop garters.
Whether youre seeking the perfectgift, a custom specialorder, space for a party, ora basic everyday bra, youcan expect a comfortable,highly personalized shop-ping experience at SugarMagnolia, Davis said.
From left: Ellen Mazur, Lisa Davis and Carrie Dalton
38 N. Gore Ave. Webster Groves 314-395-9159www.sugar-magnolia.com
James Durbin Jewelers, Fine Jewelryand Award Winning Designs
The welcoming atmosphere at James
Durbin Jewelry Design is embodied by
its friendly staff. Durbins philosophy of
dependability, customer service and attention
to detail, plus its commitment to ethical
business practices have made the shop a pillar
in the community.The hometown family jeweler provides a
full range of services, including jewelry repair,
estate and insurance appraisals, watch batteries
and repair, engraving and pearl stringing.
Whether you are looking for an
engagement ring, a timeless investment
piece or a one-of-a-kind statement piece, we
invite you to explore our extremely varied
inventory, said James Durbin. He opened
the Kirkwood store with his wife, Martha, in
1991, after spending eight years in
Crestwood.
A belief in service to others,
along with a dedicated team, has
propelled Durbin into being one of
the premier custom jewelry stores in
St. Louis.
From elegant ne jewelry with diamonds
and hand-selected colored gems to the artistry
of our metalsmiths handcrafted designs, we
have something for everyone.
The Durbins have spent a lifetime in the
jewelry business and are experts in diamonds
and colored stones. The team includesaward-winning metalsmith Roger Rimel
who has been at Durbins for 20 years and
was 2012 Best of Show award winner at the
Missouri Jewelers Association. Award-winning
Janet Scherrer has been at Durbins for 12
years. Store manager and lead salesperson
Tracy Alonzo with Durbin for 13 years, is a
Jewelers of America Certied Management
Professional specializing in the engagement/
wedding process. Christa Greenlee, a seven-
year Durbin veteran, is a sales
associate, photographer and social
media coordinator. Anita Palmer
joined the staff this spring.
Stop by 10 a.m. to 5:30 p.m.,
Tuesday to Friday and 10 a.m. to 2
p.m. on Saturday.
From left: (front) James Durbin, Martha Durbin. (back) Anita Palmer, Christa Greenlee,
Tracy Alonzo, Roger Rimel, Janet Scherrer
114 W. Jefferson Ave. Kirkwood 965-6508jamesdurbinjewelry.com
J D J D
Zounds Hearing Helps ClientsHear Birds Sing Again
Chad and Kim Gregory opened their
Zounds Hearing franchise in February,
offering free hearing evaluations, as well as
retail sales and repair of hearing devices and
accessories.
We were impressed with the sound
quality and technology of Zounds
hearing aids, said Kim Gregory. We
had experience through a loved one with
the frustrations hearing aids can present.
We were thrilled to learn there was some
resolution to those through the 57 patents of
founder Sam Thomasson.
During a free evaluation, the staff
examines the patients ears with an otoscope
to check rst for ear wax accumulation.
If a hearing aid is needed, there are many
options. Rechargeable digital aids come with
a remote control with four presets for better
clarity of sounds of different frequencies in
different environments.
The Zounds staff includes Jane Manhart,
a licensed hearing
instrument specialist.
Patient care is her
No. 1 priority, Gregory
said.
Gregory gets the most satisfaction in her
work when seeing someone smile as they
hear sounds they havent heard recently.
Its pretty emotional when you hear
how people are connecting with friends
and family and are able to engage in group
conversations, she said. We hear a lot of
remarks that people enjoy hearing the birds
again.
Customers tell Gregory they appreciate
the staffs outstanding client care.
We take the time to explain your exam
results fully and educate you on hearing
health and options, she said.
Zounds never charges for ofce visits,
adjustments, re-evaluations or routine
maintenance: No hidden costs, no
middleman.
Zounds franchises offer a portfolio of
some of the worlds best-performing hearing
aids and wireless devices at affordable prices
to people with mild, moderate or moderate/
severe hearing loss.
From left: Kim Gregory, Jane Manhart.
9997 Manchester Road Warson Woods 858-1212www.zoundshearing.com
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14 Webster-Kirkwood Times August 22 - 28, 2014
Kuhn Construction:Five Generations & Growing
Rick Kuhn, CEO of Kuhn Construction
Co. Inc., is the fth generation in the building
business and recently welcomed his godson,
Douglas Moody, to the team.
Moody has had experience in
construction in his hometown of Kansas City,
Kan., and most recently in New Mexico. As
his godparents/bosses, Rick and Mary Jane
Kuhn couldnt be happier with this new
member to their growing company.The family aspect of the business also
includes daughter Jodie Allen of Fresh Art
Photography, who designs the look of
Kuhn Construction from business cards,
letterhead and the very noticeable signs
frequenting area yards letting people know
that Kuhn Construction is working there.
Kuhn Construction is a full-service
contracting company that has worked around
the St. Louis area for 34-plus
years. The company was run
for many years by Ricks
father, grandfather and great
grandfather.
That family aspect extends
to their clients.
We have watched the children of clients
grow up, and we have helped the homes grow
with them, Rick Kuhn said.
Kuhn redid a kitchen for a couple when
they rst bought their Webster home, and
20 years later redid that same kitchen, and
now as those clients downsize, Kuhn is
working on their new condo. It is that kind of
relationship that Rick and Mary Jane enjoy in
their business.Kuhn has built new homes, added second
stories, revamped hundreds of kitchens
and bathrooms, but the company also does
smaller jobs, repairs and maintenance items.
No job is too big or too small, said Mary
Jane Kuhn.
Kuhn also has worked in restaurants,
ofces and churches. Last September, Rick
returned from his third trip to Africa, where
he helped complete a chapel
for the Diocese of Lui in
South Sudan.
It was amazing to see
the seven-year long project
completed, he said.
755 E. Monroe Ave. Oakland 966-KUHN (5846)www.kuhnconst.com
Employee, Godson Doug Moody and owner, Rick Kuhn arent afraid of the dirty jobs, sh own here
after demo day on a 2nd floor remodel in Webster Groves.
Reliable Service A Mainstay AtWebster Groves Complete Auto RepairThings are always changing at Webster
Groves Complete Auto Repair, but the shop
continues to provide reliable service, and
customers continue to appreciate the shops
honest and laid-back family atmosphere.
With advancements in technology and
vehicle computer capabilities, the auto business
has undergone many changes since Jerry
Ptzinger, now retired, opened his shop in 1982.
Power windows, door locks and cruise
control seem mundane compared to vehicles
having the capability to parallel park themselves
and brake prior to an accident, said owner Scott
Ptzinger, Jerrys son.
While embracing the new technology, the
Ptzingers still enjoy working on classic and
antique vehicles.
Remember, though, that we repair and
service all domestic and foreign vehicles, no
matter what their age, Ptzinger said.
One change regular customers may notice
is that the shops mascot, Scotts dog Harley D,
has been absent.
Seems like Harley D would rather stay at
home napping instead of coming in to work,
his owner said. So, Ofce Manager Jessica
Vaccaro-Fitzgerald recruited her own Little
Jack to stand in for Harley D in this seasons
staff photo.
Customers frequently tell me how
impressed they are with Jessica, Ptzinger said.
She always takes the time to have a brief chat
with the customers and truly takes interest in the
customers.
Ptzinger considers his staff part of the
family business. I am so fortunate to have
honest, loyal, hard working employees.
We always try to accommodate our
customers needs by taking the time to explain
and show them visually the problems found with
their vehicle, he said.
WG Complete Auto gently reminds
customers that its time to think about the family
cars winter maintenance needs. Mechanics are
ready to check over the vehicle to avoid any
unforeseen winter mishaps.
From left: Scott Pfitzinger, Jerry Pfitzinger, Scotty MacDonald, Joe Johnson, Greg Stearns, Jess ica
Vaccaro-Fitzgerald and L.J. Little Jack.
#2 S. Old Orchard Webster Groves 961-2728www.webstergrovesautorepair.com
WEBSTER GROVES
COMPLETE AUTO REPAIR
Seniors Home Care:Proud To Be Celebrating Its 27th Year!
More than 27 years ago, Kit Whittington
was the primary caregiver for her grand-
mother, who had been diagnosed with cancer.
Whittington was the only family member
available to assist with her care. Because she
also worked full time, it grew increasingly
difficult both physically and emotionally. So
she hired an independent caregiver, but soon
discovered that her grandmother was not
receiving the level of care she deserved.
At the end of the day, I checked on her
and to my disbelief, I discovered the care-
giver had simply not shown up, Whittington
said. My grandmother had missed her doc-
tors appointment and much-needed meals. It
was a debilitating moment; we were both in
tears.
In 1987, Whittington start-
ed SHC to provide a family
support system for older
adults. SHC employs an
around-the-clock nursing staff
to assist clients and families in
achieving their unique needs.
Nurses and caregivers are screened,
bonded and insured employees (not contrac-
tors). All employees undergo drug testing, a
thorough background search and complete a
training program that includes basic nursing
skills, and physical therapy applications.
SHC offers flexibility of care ranging from a
30-minute QuickVisit to 24/7 care.
SHC has received an A+ rating, plus the
Torch Award, from the Better Business
Bureau.
My own feelings of helplessness and a
desire for a higher quality of life for my
grandmother drove me to find a better way to
care for her. The motivation behind SHC is
my own personal experience
and Ive built the company on
a solid foundation of 27 years
of consistent, compassionate
caring for all clients. Kit
Whittington, RN, BSN
Front Left to Right: Shellitta Jackson, Ryan Whittington, Kit Whittington, Karen Easky, Alice Endy,
Mark Petty, Rebecca Pavelka. Back Left to Right: Liz Wilcox, Sue Barbre, Karen Twellmann,
Ted Ryan, Mark Whittington, Wendi Bottoms.
Mid County 314-962-2666 Clayton/Ladue 314-863-2667South County 314-894-2666 www.seniorshomecare.com
Whether shopping for a single window
treatment, redecorating an entire house or
seeking the solution to a complex design
challenge, Show Me Blinds & Shutters in
Kirkwood, a gallery store for the Hunter-
Douglas brand, can help.Show Me Blinds has been offering sales
and installation on a wide range of window
treatments since 1996.
Veteran design consultants Marcia
Hermann and Libby Blake can help custom-
ers select from limitless combinations of
color, texture, fabrics and function during a
free home consultation.
Every order is custom
designed, measured and
made. Bob Starr and Tom
Tintera perform the instal-
lations.
Show Me Blinds was
one of the first Hunter Douglas Gallery
stores established in the United States 10
years ago. All Hunter-Douglas products are
made in the U.S.A.
The connection with the well-known Hunter-
Douglas brand gives the store the aura of asmall business with big values.
Customers love that Show Me Blinds is a
small family business in Kirkwood.
For the staff, the best aspect of their
work is seeing homeowners excitement
after their new window treatments have
been installed.
We provide free in-
home design consultation,
quote, measuring and
installation.
Customer satisfaction
is an important part of the
business.
From left: Gary, Bob, Libby, Terri, Marcia, Barry and Tom.
Show Me Blinds & Shutters:Small Business With Big Values
933 S. Kirkwood Road Kirkwood 314-909-1177Monday Friday 9 a.m. 5 p.m.
www.showmeblinds.com
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16 Webster-Kirkwood Times August 22 - 28, 2014
Marthas Hands ProvidingLove Through Service Since 1997
Does a family member or friend need a
little help to stay in their home? You can
place your trust in Marthas Hands. A
Marthas Hands nurse care manager will
visit with the client and their family to
customize care.
Typical services include bathing and
dressing assistance, meal preparation/
clean-up, medication set-up and remind-
ers, light housekeeping, laundry, errand
running and companionship.
Eileen Hedrick founded Marthas
Hands on a mission of Love through
Service over 30 years ago. While a nurs-
ing student, Hedrick was taught compas-
sionate care by the Sisters of Mercy,
emphasizing total wellness. She applied
this mission in her nursing career.
With the help of family, Marthas
Hands started in her basement in 1997.
Known for its
quality service,
Marthas Hands
has grown to
become one of
the premiere private-duty home care agen-
cies in St. Louis.
One of our guiding principles is to
provide the kind of care we would want for
our own Mom or Dad, explained Eileen
Hedrick, RN, BSHA. Our unique nurse
care manager approach gives great piece
of mind to families knowing they have a
professional nurse supporting them
through their care decisions.
Marthas Hands is actively involved
with the Home Care Association of
America, Missouri Alliance for Home
Care, Alzheimers Association and the
Kirkwood-Des Peres Area Chamber of
Commerce.
Hedricks daughter, Denise Hedrick
Huber, co-owns Marthas Hands and has
become more involved in running the busi-
ness, working to continue Eileens original
mission of
Love through
Service.
Recently, co-founders Denise Hedri ck Huber and Eileen McCaffrey Hedrick, celebrated a
milestone, surpassing three million hours of care services in the local community.
314-965-4350 www.marthashands.com
Matthew F. Strohmeyer D.D.S. ProvidesCaring Dentistry in Brentwood
The Family Dental Practice of Matthew F.Strohmeyer D.D.S. has grown since its April2006 opening in Brentwood.
Dr. Strohmeyer offers comprehensive oralhealth care, including cosmetic procedures andpatient education. He sees children of all ages,senior citizens and everyone in between.
We are continually building on our solidfoundation established seven years ago, Dr.Strohmeyer said. We are always striving to offerthe healthiest and highest quality dentistry. Thatmeans adding procedures, products and attentionto detail that keep patients happy and healthy.
The staff includes office manager, Ann; regis-tered dental hygienist, K.C.; receptionist, Debbie;and dental assistants, Jessica and Alima. Dr.Strohmeyers wife, Jill, is the office bookkeeper.
Patients like the offices relaxed, friendlyatmosphere, plus the personal attention, the highquality of dentistry, honesty and attention todetail. A new patient recently wrote:
I have had the best experience coming toyour practice and wanted you all to know howimportant your friendliness, professionalism,and expertise is to me. Before I came to seeyou, I hadnt been to see the dentist in sixyears! I was so afraid due to previous nega-tive experiences, but it has all been turnedaround thanks to you all. I have recom-
mended you to everyone I know and raved of theexcellent care you provide. With sincere thanksand appreciation.
Dr. Strohmeyer said he and his staff care somuch about their patients and provide them withthe best care possible. Whether it is a routinecheckup, painful emergency or a cosmetic proce-dure, all patients will leave feeling and lookingbetter, Strohmeyer continued.
He also appreciates the referrals he gets fromhis patients.
We would be honored to be your oral healthcare providers, said Dr. Strohmeyer. Researchis showing more and more how oral health canpositively and negatively affect overall health. Ifit has been awhile since you have seen a dentist,we would be more than happy to schedule a com-prehensive oral examination and a professionalcleaning for you. We are currentlyaccepting new patients.
Visit Matthew F. Strohmeyer D.D.S.at www.strohmeyerdental.com.
From left: Alima, Ann, K.C., Debbie, Jill, Dr. Strohmeyer, Lucas, Oliver, Audrey, Sylvia.
Matthew F. Strohmeyer, DDS, LLC
Family Dental Practice
8764 Manchester, Ste. 200 Brentwood 314-968-2483www.strohmeyerdental.com
Common Cents Rental Sells, RentsRepairs Outdoor Equipment
Common Cents Rental Inc. is
approaching its fth anniversary with newofferings that take the lawn equipmentrental, repair and sales business into thefourth season of outdoor maintenance.
The family company, which opened
in 2009, carries major equipment brands,including Echo, Grasshopper, Husqvarna,Hustler Turf, Redmax, Tanaka, Toro andShindaiwa. It recently added Fisher SnowPlows to its line of sales and repair.
Bryan and Jennifer Ficken acquired therental equipment business ve years agofrom the retiring previous owner. It was agood t because Bryan Ficken has workedin lawn and garden his whole life. So itwas only natural to add a lawn and gardencomponent to the business, building onthe base of his longstandingcustomers.
Customers can rent a widerange of lawn and powerequipment, including air tools,aerators, backhoes, chain saws,concrete tools, drain snakes,ooring tools, pallet forks, skids,welders and now snow plows.
As for the lawn and garden aspect, wehave many years in the eld, JenniferFicken said. Bryan originally worked onmowers out of our back yard and grewfrom there.
In the past ve years, we have grown
leaps and bounds because of wonderfulcustomers who have recommended us, shesaid.
The customers appreciate that CommonCents prices are fair and realistic and thatthe rental equipment is in very good shape,Ficken said.
Jennifer Ficken gets the mostsatisfaction in her job from customersbeing pleased with our work, friendlinessand willingness to work with them, shesaid. I enjoy talking to customers.
Although summer may yetbring some hot days, fall andwinter are just around the corner.
Keep us in mind for aeratorrental and seed, as well as saltand snow plows, Ficken said.
From left: Austin, Jennifer, Kevin, Bryan, Breanna, Andrew Mudd, Tim, Curtis and Andrew.
1080 Gravois Road Fenton 636-326-4888www.commoncentsrental.com
John Jackson Neighborhood Real EstateLocal Home Specialist
For Realtor John Jackson, his business is
all about community.
Jackson opened an independent real
estate brokerage in January that specializes in
residential properties in Kirkwood, Glendale
and Webster Groves.
After 15 years at a large corporate realestate rm, I decided to open a truly local
community brokerage, Jackson said.
Jacksons new brokerage, John Jackson
Neighborhood Real Estate, builds on the
localized expertise he is known for providing
his clients. Jackson and his associates have
settled into a quaint building across the street
from Glendale City Hall on Sappington Road.
I enjoy building relationships in the
Kirkwood, Webster and Glendale area and
having my ofce close to my clients and the
tight-knit community in which I live and
work, Jackson said.
Hes now consulting with
clients interested in navigating
the sought-after markets of
Kirkwood, Glendale and
Webster Groves.
Jackson gets great
satisfaction from seeing his
clients enjoy the community.
I run into my clients every single day,
and they always thank me for helping them
decide to move here, he said.
He appreciates the trust his clients have in
him, and hes committed to exceeding client
expectations.Moving can be daunting and stressful,
especially with children, and knowing that
we are there to support our clients means
everything to them, Jackson said.
In addition to his strong community
relationships, Jackson is known for using
cutting-edge technology, including online
listings and mobile document storage systems,
to bring buyers and sellers together and to
provide seamless customer service.
Jackson is a third-generation real estate
professional. Both of his grandmothers sold
real estate in St. Louis
County in the 1940s and
50s, and his parents and
sister are in real estate.
Jackson lives in Glendale
with his wife, Katie, and
their seven children, ranging
in age from 1 to 15.
Top St. Louis Realtor John Jackson operates a specialty brokerage in Glendale.
423 N. Sappington Glendale 965-HOME (4663)www.jjneighborhood.com
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August 22 - 28, 2014 Webster-Kirkwood Times 17
Like A Good NeighborJames Carlton State Farm Is There
When the Affordable Care Act came tofruition in early 2014, James Carlton StateFarm was there to help customers make thetransition to a new way of acquiring healthinsurance.
We have many options to help peopleprepare, Carlton said. Whether thatschecking to see if an individual or familyqualies for a subsidy or whether someonewould like to compare their current plan towhat we have to offer, were a great resource.We also offer Health Savings Accounts forthose with high-deductible plans.
As a State Farm agency, Carlton alsooffers auto, home and renters, life andbank insurance and retirement products. Allmembers of the team are licensed to helpcustomers address their needs and identifyany gaps in their coverage. The agencysmission is to provide a remarkable customerexperience in the offering of insurance andnancial products from the leader in theindustry.
D. Smith is a very satised customer,
noting: That commercial slogan is so right:Like a good neighbor State Farm is there.My agent James Carlton and his staff arewonderful. I recently had an accident andhad to have repairs. They made my claimsprocess easy and worry-free. They alwaysnd me the best rates and go the extra mileto help. I really appreciate the customerservice they provide.
James Carlton took over from retiringagent Bobbie Truetken in December 2011.His team includes Caroline French, BetsySimpkins and Bob Sullivan.
I prepared three years for the takeoverand couldnt be happier being a part of theWebster Groves community, Carlton said.
The Carlton agency is a member ofthe Webster Groves Rotary Club and theWebster Groves/Shrewsbury/Rock HillChamber of Commerce.
We love to be involved in thecommunity by contributing to the OldWebster Jazz and Blues Festival or Art &Air, he said.
From left: Bob Sullivan, Caroline French, Betsy Simpkins, James Carlton
34 N. Gore Webster Groves 314-961-4800www.carltoninsurance.net
Helping Patients Hear Is Goal Of Mother-Daughter Team At Hearing Health CareHearing Health Care Inc. has been
providing audiology services and selling
hearing aids and listening devices since 1998.
Dr. Carol Bergmann founded the business
out of a desire to help people hear better and
improve their quality of life. Since then, the
practice has grown to three locations and
has added personnel, including Bergmanns
daughter, Dr. Alison Benner. The staff also
includes audiologists Dr. Melissa Kelly and Dr.Jayma Proctor.
Hearing Health Care strives to change
individuals lives by working with them until
they are satised with their improved hearing.
Services include diagnostic hearing
evaluations for children and adults and non-
medical aural rehabilitation services. This
encompasses providing hearing aid screenings,
evaluations, ttings and post-tting counseling.
The practice also dispenses and maintains a
range of assisted listening
devices.
The family-owned mother/
daughter business uses
multiple manufacturers of
hearing devices. The variety
of manufacturers helps patients nd the best
match for their hearing loss and lifestyle.
Technology in hearing aids has improved
over the years, and devices vary depending on
the type and severity of the hearing loss. One
of the latest products is the Lyric, which can be
worn 24 hours a day, seven days a week.
Everyone on our staff enjoys our patients,
Dr. Bergmann said. We all try to provide the
best service to each and every patient.Bergmann noted that the average person
with a treatable hearing loss waits seven years
for a solution.
Helping someone to hear again is so
rewarding, she said. It makes us feel good to
see people hearing things they havent heard in
a long time.
Patients tell Bergmann they appreciate
how we provide the service they need and are
always there for them. They also appreciate
how we work with them
until they are satised.
Hearing Health Care also
has ofces in Ellisville and
St. Charles.
From left: Dr. Alison Benner, Dr. Carol Bergmann and Dr. Melissa Kelly. Not pictured: Dr. Jayma Proctor
1034 S. Brentwood Blvd., Ste. 725 Richmond Heights 636-391-9622www.hearinghealthcare.org
Riggs Construction & Design:Remodeling Values Since 1959
Riggs Construction & Design has beenremodeling values since 1959.
When it comes to any remodelingproject, the people living inside the spacealways come rst, said Amie Riggs Swarts,co-owner of Kirkwoods Riggs Construction& Design. What were doing for themwill impact their lives in a profound way,so we wont compromise on quality orcommunication.
A 2014 Better Business Bureau TorchAward Winner for the rms commitmentto high ethical standards and outstandingservice, Riggs has been an endeared memberof the Kirkwood community since 1959.Scores of homeowners have trusted Riggsto transform their homes into updated,functional space through remodeling fromkitchens, bathrooms, and master suites towhole house renovations andadditions and are proud tosay I live in a Riggs home!
In addition to homeowners,Riggs has served Kirkwoodorganizations and landmarksto help them operate moreefciently and better serve the
public. One example is Kirkwood PublicLibrary.
Over the years, Riggs has been a trustedpartner to the library board and staff, helpingwith building repairs and donating work toenhance the enjoyment of book lovers. Thispast summer, Riggs co-owner Bill Riggsdesigned and built a mobile Book Buggy,located at the Kirkwood public pool duringthe summer allowing visitors access tobooks while they lounge in the sun.
Were a part of this community, and havebeen for 55 years now, said Amie RiggsSwarts. That longevity is part of our cultureat Riggs. A lot of rms can do what we do,but no one else can do it the Riggs way. Thatswhy weve gained the trust of homeownersand organizations like Kirkwood Library andMudds Grove. The 2014 BBB Torch Award
is a testament to the trustweve built, and values webelieve in.
To learn more aboutRiggs way of remodeling,
call Amie Riggs Swartsat 821-7646 or visitriggsconstruction.com.
Amie Riggs Swarts & Bill Riggs, co-owners.
212 North Clay Ave. Kirkwood 821-7646www.riggsconstruction.com
Back & Neck Care Center Celebrates
30 Years In Webster Groves
At the suggestion of my uncle, Mr. GusLamar, former resident and teacher atWebster Groves High School, we startedour practice in Webster Groves. We havenow served the community for the last 30years in the same location, making us the
oldest established chiropractic practice inthe area, said Dr. Joseph Lane, owner ofthe Back & Neck Care Center of WebsterGroves. My father, brother, and I built thisbusiness from the ground up, said Dr.Lane.
Dr. Lane is a licensed chiropractic phy-sician and a certified acupuncturist. He wasawarded the prestigious honor ofChiropractor of the Year in the State ofMissouri in 1995 and again in 2013. Theonly chiropractor in the state of MO to beawarded twice. Previously, Dr. Lanereceived the Philanthropic Businessman ofthe Year award,and in 2005, theO u t s t a n d i n gBusiness award,both from the
Chamber of Commerce for his CommunityService. He received his degree from LoganCollege of Chiropractic and upon gradua-tion, was given one of two Clinic Achieve-ment Awards for his expertise in the field.
Dr. Lane would like to acknowledge his
patients who participated in the annualCoats for Kids, Adopt-a-Family andFan Fare campaigns throughout the pastyear. Through their kind donations andgenerosity we have helped the children andfamilies in the Webster Groves area andWebster-Rock Hill Ministries, administeredby Ed Johnson.
In the operation of his practice, Dr. Lanerelies on the expertise of his assistant, Terri.With over 20 years of experience, she han-dles insurance billing, medical records, andsome advertising and marketing tasks. Healso counts on Laura to manage the sched-
ule and Lisa toassist with physi-cal therapy.
Top left: Dr. Lane, Cindy, Mike,
daughter-in-law Lauren and
daughter Lauren Lane, 2013
Top right: Dr. Lane, Cindy and
Mike Lane, 1984
Bottom left: Dr. Lanes late father,
Clifford Lane, 1984
Bottom right: Lauren, Cindy, Mike
and Dr. Lane, 1995
Back & Neck Care_________________________________________
C E N T E R_________________________________________
_____ of Webster Groves _____
604 E. Lockwood Webster Groves 314-968-4696
www.backandneckcarecenter.ws
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18 Webster-Kirkwood Times August 22 - 28, 2014
Call 314-968-2699
to be included
in our next
Hometown Business
Profiles section.
Best Home Furnishings Proud To BeMade By Americans In America
The owner of the Best Home Furnishings
showroom in South Towne Square not only
takes pride in his business, he takes pride in
his country.
Carl Boyer, owner and manager of the
store since 2007, said customers appreciate
the fact that the stores products areAmerican-made by Americans in America.
Best Home Furnishings has been in the
business for 50 years, selling furniture made in
southern Indiana. The family-owned company
started as Best Chairs, and today it has become
the worlds largest chair manufacturer.
The South County showroom carries
quality living-room furniture and accent fur-
niture, including chairs, glider rockers, office
chairs, recliners, sofas, love seats, sectional
sofas, ottomans and accent tables. Best Home
Furnishings also offers over 700 custom fab-
ric and leather options so
customers can find the
perfect sofa or chair for the living room or
home office.
The products are made using domestic
kiln-dried hardwood frames and the finest
high-density foams. Recliners use Leggett
and Platt mechanisms, of Carthage, Missouri.
Customers can select the perfect furniture intheir chosen fabric, and the factory will build
it in three weeks or less.
This is the only factory-direct store any-
where in the world for the worlds largest
chair manufacturer, Boyer said.
The Best Homes factory ships to 38
countries and 2,000 retailers in the U.S ., cov-
ering all 50 states. The St. Louis showroom is
the first factory-direct store for Best. It deliv-
ers all over the to St. Louis, St. Louis metro-
politan area.
Boyer finds satisfaction by making St.
Louis homes more beau-
tiful, he said.
From left: Carl Boyer, Cory Prsha and Ed Schneider.
11182-B South Towne Square 314-894-9922www.bhfstl.comLindbergh & 55 South Countybehind Dennys
Rib City Pits Its Slow-CookingBarbecue Against Competition
Rib City St. Louis BBQ servesbarbecued baby back and St. Louis-styleribs, 18-ounce pork steaks, chicken, turkeyand beef, along with salads, sides andhomemade desserts.
We felt that St. Louis didnt have
many good BBQ restaurants, said GreggMatthes, who has operated Rib Cityfranchises with Gary Frossard and BillShocklee since 2008. We never heardanyone talk about barbecue. We knewwe had a good product and a full menu tocover everyones tastes.
Rib City relocated from its original DesPeres location to the current space in 2014.
There has been a surge in BBQrestaurants over the past couple of years,Matthes said. Many of them are verygood, but well stand up to any of them.Plus, our restaurant ismore of a family-stylerestaurant atmosphere.
Rib City has sit-downtables, a full bar andtelevisions.
Customers may besurprised to know how
long ribs must be cooked.It takes several hours every day of
slow cooking to properly make ribs andother pork dishes, Matthes said. Its notlike home, where men time their grilling byhow many beers theyve had.
All meats are cooked in wood-burning smokers, basted with Rib Cityssignature barbecue sauce and smoked overhardwoods, including red oak.
Matthes gets a laugh when he meets acustomer who has never had or heard of apork steak, a Midwest specialty.
If they try one, they love it, he added.Customers tell the staff they love the
baked beans and cole slaw, which aremade in-house daily. If they have one ofthe homemade coconut cream, key lime orpecan pie desserts, you can see their faces
light up, Matthessaid.
The Rib City staffincludes managerJesse Matthes, GreggMatthes daughter,and assistant managerKaringus Belton.
From left: Jesse Matthes, Gregg Matthes, Karingus Belton, Gary Frossard and Bill Shocklee.
1181 Colonnade Center Des Peres 314-965-7427 (RIBS)www.ribcitystlouis.com
A Tradition of Doing It Right
For over 35 years, Bachmann Construction has defined fine living
in everything we do. Whether its building a luxurious home addition
or performing a meticulous repair, quality is job number one. We
know how important your home is to you and we work to enhance its
value to give you a lifetime of enjoyment and use.
Weve built a trusted reputation in the Webster-Kirkwood areabecause of what we build, including:
Home Renovations
Room Additions
Kitchen and Bath Remodeling
Basement Finishing
Call us or visit our website to learn more about why family-owned
and operated Bachmann Construction is the best choice for your next
construction project.
From left: Don, Jonathan and Sue Bachmann
55 Glen Road n Webster Groves n 968-0817www.bachmannfineliving.com
Home Theater Rooms
Wine Cellars
Custom Carpentry and Cabinetry
Meticulous Repairs
Bachmann Construction; Process color; 167451; HTFB; FUH; 186467
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For Wrought Iron Restoration,Call Liberty Sandblasting
When wrought iron property gets oldand weathered, its time to call in LibertySandblasting Inc. for restoration.
Owner Frank Waters started the busi-ness in 1974 and moved the shop to thecurrent location in Fenton 28 years ago.
He got his start restoring wrought ironpatio furniture and railings, then went onto work for the U.S. Army, Navy and AirForce, as well as Missouri BotanicalGarden, Boeing, various country clubs andrestaurants.
Now, his restoration company providessandblasting and painting services for awide range of customers. Waters gets assis-tance from employees John Riffel and ScottMoser, who have been with the companyfor 27 years and Justin Seikmeier who hasbeen with them for a coulple of years.
The most common projects this time ofyear are iron patio furniture, but Liberty
restores and paints iron railings, trailers,auto parts, antiques, dune buggies, race carchassis and more. The company recentlycompleted 140 feet of iron railing for theGrand Avenue MetroLink station and alarge solar project for GE in Nevada.
All the work is done in the shop, thenshipped or delivered to the customer.
Since 1974, the technology in blastcleaning has advanced and the quality ofpaint products has improved, Waters said.
Regardless of the condition of an itemwhen it comes into the shop, anything wedo to it makes it look better and last lon-ger, he said.
He gets satisfaction from his workwhen people see the end result of whatwe have done for them and hearing theirsatisfaction. Weve had many complimentsin letters and emails expressing the satis-faction with the service we provided.
Owner Frank Waters.
209 Seebold Spur Fenton 636-343-5410
West County Vision Helps Patients SeeBetter With Help Of Latest TechnologyMichelle McReynolds, O.D., in business
as West County Vision Center for three-and-a-half years, continues to grow thebusiness with updated technology and freshperspectives.
West County Vision Center is a privatelyowned optometry practice, offeringcomprehensive eye exams, diagnosing andtreating glaucoma, prescribing glasses andcontact lenses, and managing eye infections
and injuries.The ofce team includes McReynolds
mother, Anne Serkin, and optician IonaEdstrom. This year, optician Heather Healyand receptionist Jennifer Garcia, havebrought new energy to the ofce.
I recently purchased an OpticalCoherence Tomography device that usesdifferent wavelengths of light to evaluatethe layers of the retina, McReynolds said.The OCT performs like a MRI of the eyeand only takes secondsto perform. It allows meto see uid in the retinarelated to diabetes andmacular degeneration andcan detect glaucoma at
its earliest stages. The iWellness exam usingOCT is offered to all patients so they can besure their retina and optic nerve are healthy.
A cutting-edge refraction system alsolets a patient see two options at the sametime when determining the correct glassesprescription.
Last year, McReynolds joined VisionSource, a network of private practiceoptometrists in the St. Louis area.
Our ofces share ideas on how toincrease growth while utilizing the latesttechnology, she said.
Its all part of McReynolds commitmentto developing long-term relationships withher patients.
The aspect of my job I enjoy most isseeing the same patients year after year andensuring they wont miss seeing anything bygiving them the best vision and ocular healthevaluation possible, she said.
Dr. McReynolds andher staff are outstanding,said Erin, a patient. Ialways feel like a prioritythere and not a numberwaiting to be seen.
From left: Iona Edstrom, L. Michelle McReynolds, Heather Healy, Jennifer Garcia, Anne Serkin.
WEST COUNTY
VISION CENTER
11023 Manchester Road Kirkwood 821-8999www.westcountyvision.com
Bueler Inc.s Commitment To QualityKeeps Customers Coming Back
Since September 1984, Bueler Inc. hasbeen meeting the areas home renovationneeds, giving the personal touch to residentialdesign build remodeling projects. Thecompany specializes in kitchens, bathrooms,lower levels, room additions and total house
renovations.With a background in architecture, acivil engineering degree and work experiencethat hailed back to my Kirkwood HighSchool days, I started Bueler Inc. to builda remodeling company that people couldtrust and depend on year after year throughmultiple projects and stages of life, saidowner Fred L. Bueler Jr., who started thebusiness 30 years ago.
That plan has panned out, as more than80 percent of the companys business comesfrom repeat customers or referrals.
Bueler Inc. has provided us withoutstanding professional service on twomajor home additions andremodels, said one 20-yearcustomer.
Loyal customers are areection of the loyal anddedicated team that helps
set Bueler Inc. apart in the local remodelingmarketplace. The company employs its ownhighly skilled craftsmen, who have been withBueler for an average of 18 years. OfceManager Kathie Eberle is celebrating her27th anniversary with the company this year.
Buelers exceptional design andconstruction capabilities, its experienced,professional and dedicated team, and adelighted and loyal customer base have cometogether to create the company it is today,Bueler said.
Trends and styles change and technologyhas helped us be more efcient, but our staff,commitment to quality and consistentlyrepeating customers have remained constant,he said.
To keep up with trends, Bueler is acertied aging-in-place specialist, as wellas certied kitchen designer and certiedgraduate remodeler and is active in local
industry professionalorganizations. Bueler Inc.has won numerous designawards, including nine St.Louis Homer Awards.
Owner, Fred Bueler.
13314 Manchester Road Des Peres 966-3191www.buelerinc.com
RedKey Realty Leaders DedicatedTo The Success Of Agents & Clients
In 2012, when Jill Butler foundedRedKey Realty Leaders St. Louis in theworst time in real estate since the GreatDepression, many were skeptical.
Two years later, this residentialreal estate agency, founded on love ofcommunity and service to clients, is t hriving.At the end of 2013, while the real estatemarket was up by 19.6 percent in volume,RedKey was up 260.6 percent.
Positivity-infused weekly team meetings,celebrations of each others successes, anda focus on client relationships sets RedKeyapart and has set them on a course forstrategic and unprecedented growth.
Named a top-25 real estate agency byThe St. Louis Business Journal and rankedNo. 19 out of thousands of St. Louis realestate agencies in sales volume, RedKeysupports its agents and caters to its clients.
We are operating in a relational versus atransactional economy, said Butler. Thatswhy providing top-shelfservice and creatingan authentic corporateculture that attractsclients who care is soimportant.
Although RedKey agents typically serveclients buying or selling in Clayton, Ladue,Frontenac, Kirkwood, Chesterfeld and
Webster Groves, they have helped homebuyers and sellers throughout St. Louis.
And they give back. In February,RedKey sponsors a love and service limoevent during which a deserving individualor familys wishes are granted through useof the agencys limo (typically used to take
clients to closings). In addition, RedKeydonates approximately $50,000 in time andmoney to various organizations and causeseach year.
Clients of RedKey enjoy four annualappreciation events, including pumpkin piegive-away night during which individualsreceive pies to ease to-do stress around theholidays.
RedKey is a special place, an agencydedicated to the success of its agents andclients, said RedKeys broker, Klaus Bank.
Its a place wherethe desire to serve ispalpable, the energy iscontagious, and integrityis valued more thantransactions.
Jill Butler, CEO RedKey Realty Leaders
10333 Clayton Rd. St. Louis, MO 63131 314-692-7200www.redkeystlouis.com