Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H...

23
Homeless System Pressures and Service Responses Re:EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded? 3. A new way of engaging 4. Long term solutions

Transcript of Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H...

Page 1: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Homeless System Pressures and Service Responses

ReEC115

January 14 2020

Outline

1 Current Context

2 How has the City Responded

3 A new way of engaging

4 Long term solutions

Key drivers of ongoing capacity pressure

30 11

Housing Average Rental

affordability market rent vacancy rate

2

~TORONTO

Shelter svstem 2015

350 BEDS IN HOTEL BASED PROGRAMS

120 SPACES AT TWO 24-HOUR WOMENS DROPINS

464 24-HOUR ~ RESPITE SITE SPACES

2019

Total Housing and Homelessness Investments $3746 mil More than doubled

3

~TORONTO

--- -~- - - - = --- --4

Torontorsquos total investment has more than doubled in four years

$1585

134 increase in 4 years

City of Toronto investment ($M)

$678 $685

$878

$1252

2015 2016 2017 2018 2019

Homelessness and Housing First Solutions Operating Budget Actuals (2019 Projected Actuals) 5

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 2: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Key drivers of ongoing capacity pressure

30 11

Housing Average Rental

affordability market rent vacancy rate

2

~TORONTO

Shelter svstem 2015

350 BEDS IN HOTEL BASED PROGRAMS

120 SPACES AT TWO 24-HOUR WOMENS DROPINS

464 24-HOUR ~ RESPITE SITE SPACES

2019

Total Housing and Homelessness Investments $3746 mil More than doubled

3

~TORONTO

--- -~- - - - = --- --4

Torontorsquos total investment has more than doubled in four years

$1585

134 increase in 4 years

City of Toronto investment ($M)

$678 $685

$878

$1252

2015 2016 2017 2018 2019

Homelessness and Housing First Solutions Operating Budget Actuals (2019 Projected Actuals) 5

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 3: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~TORONTO

Shelter svstem 2015

350 BEDS IN HOTEL BASED PROGRAMS

120 SPACES AT TWO 24-HOUR WOMENS DROPINS

464 24-HOUR ~ RESPITE SITE SPACES

2019

Total Housing and Homelessness Investments $3746 mil More than doubled

3

~TORONTO

--- -~- - - - = --- --4

Torontorsquos total investment has more than doubled in four years

$1585

134 increase in 4 years

City of Toronto investment ($M)

$678 $685

$878

$1252

2015 2016 2017 2018 2019

Homelessness and Housing First Solutions Operating Budget Actuals (2019 Projected Actuals) 5

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 4: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~TORONTO

--- -~- - - - = --- --4

Torontorsquos total investment has more than doubled in four years

$1585

134 increase in 4 years

City of Toronto investment ($M)

$678 $685

$878

$1252

2015 2016 2017 2018 2019

Homelessness and Housing First Solutions Operating Budget Actuals (2019 Projected Actuals) 5

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 5: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Torontorsquos total investment has more than doubled in four years

$1585

134 increase in 4 years

City of Toronto investment ($M)

$678 $685

$878

$1252

2015 2016 2017 2018 2019

Homelessness and Housing First Solutions Operating Budget Actuals (2019 Projected Actuals) 5

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 6: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Toronto has the most shelter beds per capita in Canada

Shelter beds per 100000 Population

Note Data from the 2018 Shelter Capacity Report ESDC and City of Toronto SSHA Division 2019

Population data obtained from the 20152016 municipal and regional civic census Statistics Canada 6

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 7: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Change in GTHA per capita shelter beds

Source Municipal Benchmarking Network Canada (Emergency Shelter Measures)

Note Peel data was not available in MBNC reporting 7

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 8: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

8

Shelter Planning Development amp Infrastructure Objective

bull 1000 net new shelter beds secured by December 2020

bull 400 GSR beds opened by Q1 2021

bull Maintain shelter system capacity

bull Maintain adequate respite capacity during development of new shelter beds to meet demand

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 9: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

9

Site Location Process

bull Annual infrastructure plan

bull Delegated authority

bull Key criteria

bull Adequate space

bull Zoning

bull Cost

bull Accessibility

bull Proximity to public transit bull Related community services

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 10: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

1000 New Beds = 78 Secured 60 Open

10

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 11: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~ TllONTO Shelter SupportampHousing Administration 2015 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

07 18 17

22 23

02

C community Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~ Sttcllt r ~ponamp ~Admlnlmimon Kilomtittrs CO~ 1 J 20l9CJrvot TofOllo - rullllshed oec-bet 2019 Prepa-eo bv SSKf - comxi middotrwaqs_l~otomou 0 05 1

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 12: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~ TllONTO Shelter SupportampHousing Administration 2019 Emergency and Transitiona l Shelters by Ward Boundaries (including MotelHotel programs)

01

08

22 23

15

C c ommunity Council Districts

of shelter beds per ward 1 -50

- 51 - 100

- 101 - 300

- 301 - 500

- 500+

SOurces SUrYcvamp M~~Sheler Stgtpon amp ~Admlnlmimon Kilometers CO~ 1J 20l9CJrvot Toromo - rulgtl~ed Otc-bCN 2019 Prepa-eo bv SSKf - comxi rw~llllaquoomou 0 05 1

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 13: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

13

New Shelter Services

bull Are open 247

bull Offer access to community space

bull Are client-centered

bull Pet friendly

bull Best practice design guidelines

bull Integrated into neighbourhoods

bull Meet green building standards

bull Meet accessibility standards (AODA)

bull Housing focused service model

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 14: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Designing with housing in mind

New shelters will be constructed in a way that facilitates future conversion into supportive housing This means

bull Buildings with room sizes and configurations that can be easily converted into independent support units

bull Built-in wiring drainage and water in rooms to facilitate this future change in use

bull Maximizing shelter sites to build housing where possible

14

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 15: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

15

Community Engagement Process

bull Involvement of local Councillor

bull 3rd party Community Engagement Facilitator

bull Website and newsletter

bull Public Information Notice

bull Community Information Session

bull Community Liaison Committee

bull Open House Event

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 16: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

16

Public Awareness Campaign

bull Demystify what it means to be homeless in Toronto

bull Build empathy for people experiencing homelessness

bull Support a broader understanding of the Citys approach to shelter planning and development

bull Describe new shelter service model and people are supported to move from the shelter into housing

bull Have residents become more knowledgeable about the process for opening new shelters in communities across the city

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 17: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Shelter capacity required to keep pace with population growth

Shelter beds needed to maintain current ratio Projected population of Toronto (millions)

45

391 M

Torontorsquos Population

Millio

ns

40

35

30

10000

7361 7888 8864 9743

+527 +1503

+2382 296 M

317 M 356 M

0

7500

25

20 5000

15

10 2500

05

Re

qu

ire

d S

he

lte

r B

ed

s

2018 2021 2031 2041

Population projection data from Toronto Housing Market Analysis From Insight to Action

Canadian Centre for Economic Analysis amp Canadian Urban Institute January 2019 17

00

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 18: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~TORONTO From homelesshubca

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 19: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

How long are shelter users homeless

19

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 20: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Coordinated Access to Housing and Supports

20

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 21: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Better data to track client flow

INFLOW OUTFLOW

New

Return from

housing

Return from

inactive

+ Active homeless

population

Moved to Moved to

housing inactive

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 22: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

Developing indicators to measure reducing homelessness

Rare

Fewer people experiencing homelessness

Increase the number of people prevented from becoming homeless

Brief

Reduce the length of time people experience homelessness Increase the number of people supported to access housing

Non-recurring

Reduce the number of people re-entering homelessness

Increase the number of people prevented from losing their housing

22

~TORONTO

Page 23: Homeless System Pressures and 5H Service ResponsesHomeless System Pressures and Service Responses 5H EC11.5 January 14, 2020 Outline: 1. Current Context 2. How has the City Responded?

~TORONTO